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South Hill Village
Assisted Living, Independent Living & Memory Care · Spokane, WA
Front entrance of South Hill Village under trees Building exterior of South Hill Village with parked cars Entrance to South Hill Village assisted living community Exterior view of a residential-style facility with landscaped lawn Bright common area with seating and decor Entrance gate of a senior living facility with trees along the road Bright common area with coffee station and seating Outdoor seating area with colorful shade sails Bright dining room with tables set for meals Interior common area with seating and piano Gazebo surrounded by flowers in a landscaped area Interior view of a common area with chairs and space

South Hill Village

Assisted Living, Independent Living & Memory Care · Spokane, WA
3117 E Chaser Ln, Spokane, WA 99223 View map Calculator: See prices in your area
South Hill Village accepts Medicaid.
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South Hill Village accepts Medicaid.

Overview of South Hill Village

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South Hill Village is a senior living community located at 3117 E Chapple Avenue in the Moran Prairie neighborhood of Spokane, Washington. The 170-bed facility provides a continuum of care, allowing residents to transition between independent living, assisted living, and memory care as their health needs change over time.

The community offers private apartment residences and currently maintains a 59 percent occupancy rate. On-site services include scheduled local transportation, social activities, and communal dining. The property is pet-friendly and carries a walk score of 56, meaning some local errands can be managed on foot while others require a short drive. Additionally, the facility accepts Medicaid to help eligible residents cover care costs.

Older adults looking to tour the campus or discuss current apartment availability can contact the Chapple Avenue front desk directly.

Facility Direct Line (509) 443-8500
Facility Direct Line (509) 443-8500
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Bed community size
170-bed community Rank #6 / 355Bed count — State benchmarkedThis home is ranked 6th out of 355 homes in Washington for bed count. Shows this facility's certified or reported bed count compared to other Washington facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Washington that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 56 / 100 Rank #281 / 626Walk Score — State benchmarkedThis home is ranked 281st out of 626 homes in Washington for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Washington facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Washington that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
59%
Rank #233 / 282Occupancy rate — State benchmarkedThis home is ranked 233rd out of 282 homes in Washington for occupancy. Shows this facility's occupancy rate versus the Washington average, with its Statewide rank out of 282. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Washington that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Washington average: 72.5%
Occupied beds
101 / 170
Average occupied beds in Washington homes 73 beds

License Details

Facility TypeBoarding Home
StatusOperating
ExpirationDecember 31, 2026
CountySpokane
License Number2480

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactPaquette, ELICIA A. (per state records, record updated Jul 2026)

Contact South Hill Village

Inspection History

In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.

Since 2022 · 4 years of data 58 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Washington state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Washington state average
Overall vs. WA average 1 Worse Metrics worse than Washington average:
• Total deficiencies (87% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWA Averagevs. WA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5831 This facility has 87% more total deficiencies than a typical Washington assisted living residence (58 vs. WA avg 31).↑ 87% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The September 4, 2025 complaint investigation substantiated recurring medication errors, resulting in a $1,000 civil fine for failure to ensure a safe medication system.
  • The facility corrected 14 deficiencies related to medication administration, abuse reporting, staff training, and documentation by May 2, 2025, passing a follow-up inspection with no deficiencies.
  • The November 22, 2024 fire safety inspection found 19 deficiencies including multiple repeat violations of fire door operation, missing inspections, and obstructed fire safety equipment, resulting in facility disapproval.
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near South Hill Village

Address 4.8 miles from city center Info Estimated distance in miles from Spokane's city center to South Hill Village's address, calculated via Google Maps.

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Address

Compare Assisted Living around Spokane

Info below is compiled from the WA Dept. of Social & Health Services (DSHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Maplewood Gardens
AL
IL
Spokane (Logan)
208
Facility 208
WA AVG 81
Rank #3 / 355
Yes
75
Facility 75
WA AVG 51
Rank #119 / 626
Studio / Alcove / 1 Bed / 2 Bed 91.3% -13
0
Facility 0
WA AVG 8
Rank #1 / 282
38
Facility 38
WA AVG 31
Rank #190 / 278
2.9
Facility 2.9
WA AVG 3.4
Rank #78 / 278
South Hill Village
AL
IL
MC
Spokane (Moran Prairie)
170
Facility 170
WA AVG 81
Rank #6 / 355
Yes
56
Facility 56
WA AVG 51
Rank #281 / 626
- 59.4% -13
8
Facility 8
WA AVG 8
Rank #264 / 282
58
Facility 58
WA AVG 31
Rank #237 / 278
4.5
Facility 4.5
WA AVG 3.4
Rank #154 / 278
Bishop Place
AL
IL
MC
Pullman (Pioneer Hill)
121
Facility 121
WA AVG 81
Rank #45 / 355
Yes
42
Facility 42
WA AVG 51
Rank #398 / 626
Studio / 1 Bed / 2 Bed 72.7% -4
0
Facility 0
WA AVG 8
Rank #1 / 282
13
Facility 13
WA AVG 31
Rank #66 / 278
3.3
Facility 3.3
WA AVG 3.4
Rank #99 / 278
Riverview Retirement Community
AL
HC
HOS
IL
MC
Spokane (Logan)
110
Facility 110
WA AVG 81
Rank #66 / 355
Yes
31
Facility 31
WA AVG 51
Rank #467 / 626
Studio / 1 Bed / 2 Bed 98.2% -5
2
Facility 2
WA AVG 8
Rank #163 / 282
6
Facility 6
WA AVG 31
Rank #29 / 278
1.2
Facility 1.2
WA AVG 3.4
Rank #20 / 278
Royal Park Retirement Center
AL
IL
Spokane (Shiloh Hills)
100
Facility 100
WA AVG 81
Rank #91 / 355
Yes
66
Facility 66
WA AVG 51
Rank #183 / 626
Studio / 1 Bed / 2 Bed0A+1
0
Facility 0
WA AVG 8
Rank #1 / 282
5
Facility 5
WA AVG 31
Rank #22 / 278
5.0
Facility 5.0
WA AVG 3.4
Rank #176 / 278
View all Nearby Homes

Financial Assistance for
Assisted Living in Washington

South Hill Village is located in Spokane, Washington State.
Here are the financial assistance programs available to residents in Washington State.

Get Financial aid guidance

Community Options Program Entry System (COPES)

WA Medicaid COPES

Age 65+ or disabled
General Washington resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
WA

High demand in urban areas (e.g., Seattle).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Washington Family Caregiver Support Program

WA NFCSP

Age Caregiver of someone 60+ (or with dementia)
General Washington resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
WA

High urban demand; rural outreach.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$70/day) Short-term facility care (up to 5 days)

Community First Choice (CFC)

Washington Community First Choice

Age 65+ (or disabled 18+)
General WA resident, Medicaid-eligible, need help with 2+ ADLs/IADLs.
Income Limits (2025) ~$2,829/month; QIT optional.
Asset Limits $2,000 (individual), $3,000 (couple).
WA

Broader than COPES; serves ~20,000; self-directed option.

Benefits
Personal care (4-6 hours/day) Respite (~240 hours/year) Assistive devices Training Transportation

Older Americans Act (OAA) Services

Washington OAA Services

Age 60+
General WA resident; no income/asset limits.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
WA

13 AAAs; includes Meals on Wheels; rural focus.

Benefits
Meals (~$5-$7/meal) Transportation Homemaker services (~4 hours/week) Respite (~5 days/year) Legal aid

Medicare Savings Program (MSP)

Washington Medicare Savings Program

Age 65+ or disabled
General WA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
WA

Includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

Washington VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General WA resident, wartime service, ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth
WA

High veteran use; supports rural/urban needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Senior Citizens Property Tax Exemption

Washington Senior Property Tax Exemption

Age 61+ or disabled retiree
General WA resident, homeowner, income-based.
Income Limits (2025) ~$45,000-$70,000/year varies by county, e.g., King: $70,000
Asset Limits Not assessed; home value cap varies ~$250,000-$400,000
WA

Saves ~$500-$1,500/year; offered statewide.

Benefits
Tax exemption (~$500-$1,500/year depending on county)

Senior Farmers’ Market Nutrition Program (SFMNP)

Washington SFMNP

Age 60+
General WA resident, low-income.
Income Limits (2025) ~$2,322/month 185% FPL
Asset Limits Not assessed.
WA

Vouchers (~$80/season); serves ~20,000 via AAAs.

Benefits
Vouchers (~$80/season) for produce at farmers’ markets

Frequently Asked Questions about South Hill Village

What neighborhood is South Hill Village in?

South Hill Village is in the Moran Prairie neighborhood of Spokane.

Is South Hill Village in a walkable area?

South Hill Village has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of South Hill Village?

According to WA state health department records, South Hill Village's license number is 2480.

When does South Hill Village's license expire?

According to WA state health department records, South Hill Village's license expires on December 31, 2026.

What is the occupancy rate at South Hill Village?

South Hill Village's occupancy is 59%.

Are pets allowed at South Hill Village?

Yes, South Hill Village allows residents to bring their pets.

How many beds does South Hill Village have?

South Hill Village has 170 beds.

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