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A very charming senior living community that offers a wide range of assisted living options with several floor plans available, Five Star Residences of Banta Pointe is able to create a home-like atmosphere where families can spend quality time together. They offer assisted living, independent living, and outpatient rehabilitation, with respite care services. As the name suggests, Five Star Residences offers high-quality senior-living experience that is established through their excellent service that many families from all over the country acclaim. A proud member of the Five Star Residences, Banta Pointe offers a stress-free senior living lifestyle for you and your pet.
Life at the Five Star Residences of Banta Pointe offers modern amenities and friendly staff, they offer senior care service like no other. From delicious meals served any time of the day, to fun activities open for everyone, they always strive to provide everything you will need. Residential life is all about the amenities: housekeeping, physical therapy, social events, 24-hour concierge, hair salon, library, and restaurant-style dining that make the environment a place where friendships and memories bloom. They also honor veterans who live in their community through their Wall of Honor that celebrates their effort and experience.
Lower than the Indiana average: 68.1%The Crossings at Banta Pointe is legally operated by Five Star Forest Creek Llc, and administrated by Timothy Cooper.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 15 | 36 | This facility has 58% fewer total deficiencies than a typical Indiana assisted living residence (15 vs. IN avg 36).↓ 58% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 5 | 12 | This facility has 58% fewer deficiencies per year than a typical Indiana assisted living residence (5 vs. IN avg 12).↓ 58% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.3 | 1.9 | This facility has 32% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.3 vs. IN avg 1.9).↓ 32% better |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 12 | 19 | This facility has 37% fewer total visits than a typical Indiana assisted living residence (12 vs. IN avg 19).↓ 37% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 5 | 7 | This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 42% | 37% | This facility has 5 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (42% vs. IN avg 37%).↑ 5% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 10 | 13 | This facility has 23% fewer inspections than a typical Indiana assisted living residence (10 vs. IN avg 13).↓ 23% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 5 | This facility has 20% fewer total complaints than a typical Indiana assisted living residence (4 vs. IN avg 5).↓ 20% better |
|
Complaints per year
Average complaints per year since 2023.
| 1.3 | 1.7 | This facility has 24% fewer complaints per year than a typical Indiana assisted living residence (1.3 vs. IN avg 1.7).↓ 24% better |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 10 | 8 | This facility has 25% more complaint visits than a typical Indiana assisted living residence (10 vs. IN avg 8).↑ 25% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on April 29, 2025, identified deficiencies related to verbal abuse by a staff member toward a resident. Earlier inspections showed a pattern of various issues including medication errors resulting in hospitalization, failure to secure hazardous materials, incomplete documentation, and fire safety concerns. Complaint investigations included substantiated findings for medication administration errors and verbal abuse, while several other complaints were unsubstantiated or found in compliance. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history shows ongoing challenges with resident care and safety protocols, with no clear trend of consistent improvement or worsening over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
7.1 miles from city center
Estimated distance in miles from Indianapolis's city center to The Crossings at Banta Pointe's address, calculated via Google Maps.
— 4 miles to nearest hospital (Franciscan Health Sleep Disorders Center)
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The Crossings at Banta Pointe is located in Indianapolis, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| The Commons on Meridian |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Indianapolis (Meridian Hills/Williams Creek) | 102 | Yes | 21 | Studio / 1 Bed / 2 Bed | 1 | 48.0% | Amy Yantiss | Residential Care Xvi, LLC | Kendra Trapp | 10 | 5 | 15 | 1.5 |
| Bethany Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Indianapolis (North Perry) | 100 | No | 70 | Studio / 1 Bed / 2 Bed | 1 | 87.0% | Jennifer Voss | Henry County Memorial Hospital | Holly Fingers | 28 | 4 | 41 | 1.5 |
| Bloom at Kessler |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Indianapolis (Lake Kesslerwood) | 86 | Yes | 47 | Studio / 1 Bed / 2 Bed | 2 | 55.8% | Helga Bradley | Bloom At Kessler LLC | Ashley Boykin | 3 | 2 | 11 | 3.7 |
| The Crossings at Banta Pointe |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Indianapolis (Linden Wood) | 84 | Yes | 23 | Studio / 1 Bed / 2 Bed | 1 | 57.1% | Timothy Cooper | Five Star Forest Creek LLC | Alicia Coleman | 12 | 4 | 15 | 1.3 |
| Bloom at German Church |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Indianapolis (East Warren) | 66 | Yes | 7 | Studio / 1 Bed / 2 Bed | 1 | 81.8% | Kimberly Lingle | Bloomfield Senior Living Of Glen, LLC | Jennifer Smith | 3 | 2 | 23 | 7.7 |
The Crossings at Banta Pointe is in the Linden Wood neighborhood of Indianapolis.
Alicia Coleman is the Director of Nursing at The Crossings at Banta Pointe.
The legal owner and operator of The Crossings at Banta Pointe is Five Star Forest Creek Llc.
The Crossings at Banta Pointe has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to IN state health department records, The Crossings at Banta Pointe's license number is 25-014018-1.
According to IN state health department records, The Crossings at Banta Pointe's license expires on January 31, 2026.
The Crossings at Banta Pointe's occupancy is 57%.
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