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Senior Living Home

Friendship Village

Senior Living Home

Friendship Village

600 Park Ln, Waterloo, IA 50702 View map
Overview of Friendship Village

Conveniently located near MercyOne Waterloo Medical Center in Waterloo, IA, Friendship Village is an astounding community that offers independent living, assisted living, and long-term care. The community also features beautifully furnished and spacious floor plans, ensuring residents are comfortable and safe. Residents can also keep their peace of mind with the community helping with housekeeping and chores.

Fun recreational activities and enriching programs are conducted, encouraging residents to live actively and maintain social connections. Residents also enjoy a delightful dining experience with delicious and well-balanced meals to meet their dietary needs and preferences. Pets are welcome to stay to ease residents’ loneliness. The community is ideal for those seeking independence in retirement, especially with its vibrant and welcoming environment.

(515) 671-2444

Managed by Christina Jurgensen

Nursing Home Administrator

Christina Jurgensen serves as the Nursing Home Administrator at Friendship Village. She oversees the nursing home operations, ensuring quality care and a supportive environment for residents. Christina is dedicated to maintaining high standards and fostering a warm community atmosphere.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
Iowa average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Iowa average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Iowa average: 3.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
1/5
Iowa average: 3.5/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
6h 10m per day

This home provides 40% more nursing time per resident than the Iowa average.

Iowa average: 4h 25m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 72

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Iowa average
Occupancy rate 91.7%
Residents per day (avg) 67
Occupancy rate
91.7%
Residents per day (avg)
67

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

54% of new residents, usually for short-term rehab.

Typical stay 10 days

Private pay

46% of new residents, often for short stays.

Typical stay 4 - 5 years

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$20.7M
Operating deficit
-$1.7M
Voluntary non-profit community Operated by a church.
Home revenue
$20,679,976.00
Operating deficit
$-1,662,925.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.5M
45.9% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.9M
Total costs $22.3M
Bed community size
72-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
49 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 52 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
92%
In line with Iowa average
Occupied beds
66 / 72
Average residents 51 per day

License details

Status Active
Issuance November 4, 2025
Expiration November 4, 2026
County: Black Hawk

Additional licensing details

License number: 70429
Year opened: 04/11/1976
CMS Certification Number: 165081

Ownership & operating entity

Friendship Village is administrated by Ellie Uhlenhopp.

Safety & Compliance

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Independent Living
Assisted Living
Memory Care
Skilled Nursing

Contact Information

Fax: 3192918324

Additional Policies & Features

Minimum Age: 62

Amenities & Lifestyle

state-of-the-art fitness center
library
outdoor exercise and walking paths
salon & spa
chef-prepared dining options
Lifecare services

Programs & Activities

Activities
Lunch & learns, themed parties, volunteer opportunities, sponsorship events, fundraisers and so much more!
Specific Programs
55+ Living at Landmark Commons, Active Living at Friendship Village, Rentals at Friendship Village, Assisted Living or Memory Care, Skilled Nursing & Health Center, Lifecare at Friendship Village, Spiritual Care, Therapy, Volunteer Opportunities, Events, Childcare

Dining & Nutrition

Food Description
Chef-prepared cuisine daily with restaurant style, buffet, pub and café dining options.

What does this home offer?

Room sizes icon
Room sizes icon

Room Sizes: 940 - 1,826 sq. ft

Housing options icon
Housing options icon

Housing Options: 2 Bed / 3 Bed

Building type icon
Building type icon

Building Type: Mid-rise

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at Friendship Village

Independent Living Assisted Living
Contact Friendship Village

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

17 visits/inspections

Breakdown by inspection type
  • 12 renewal/recertification inspections
  • 3 incident investigations
  • 2 follow-up inspections

Iowa average: 17 visits/inspections

Iowa average: 0 inspections

Latest inspection

Date:December 8, 2025

Inspection history

12/08/2025 Recertification Revisit, Incident Revisit
Yes
11/17/2025 Recertification, Incident
10/29/2024 Recertification Revisit, Incident Revisit
Yes
10/09/2024 Recertification, Incident
08/14/2024 Incident Revisit
Yes
07/16/2024 Incident
09/14/2023 Recertification Revisit, Complaint Revisit
Yes
08/10/2023 Recertification, Complaint
07/14/2022 Recertification Revisit, Incident Revisit
Yes
06/23/2022 Recertification Revisit, Incident Revisit
Yes
05/05/2022 Recertification, Incident
10/08/2021 Incident Revisit
Yes
09/30/2021 Incident, FIC
12/23/2020 Recertification Revisit, Complaint Revisit
Yes
10/12/2020 Recertification, Complaint
06/25/2020 FIC
01/20/2020 Recertification Revisit
Yes

20 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Friendship Village

The most recent inspection on December 8, 2025, did not identify any deficiencies and confirmed the facility’s substantial compliance with health requirements. Earlier inspections showed a pattern of deficiencies primarily related to accuracy of resident assessments, including coding hospice services and PASARR screenings, as well as issues with resident supervision and safety, such as a substantiated fall causing a hip fracture and malfunctioning call light systems. Complaint investigations included substantiated cases involving resident abuse, improper use of assistive devices during transport, and medication transfer errors, but no fines or license actions were listed in the available reports. Prior deficiencies also involved food safety, infection control, and care plan updates, with corrective actions documented in follow-up plans of correction. The facility’s record shows improvement over time, with recent inspections reflecting fewer and less varied deficiencies compared to earlier years.

Health Inspection History

Inspections
Total health inspections 4

Iowa average 4.9


Last Health inspection on Nov 2025

Total health citations 8

Iowa average 21.7

Citations per inspection
2

Iowa average 4.11


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

4 of 8 citations resulted from standard inspections; 2 of 8 resulted from complaint investigations; and 2 of 8 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Iowa average

Iowa average: 0.6


Serious Health citations More info 1
11% worse than Iowa average

Iowa average: 0.9

0 critical citations More info Iowa average: 0.6

1 serious citation More info Iowa average: 0.9

6 moderate citations More info Iowa average: 19.7

1 minor citation More info Iowa average: 0.5
Citations history (last 3 years)
Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Nov 17, 2025
Corrected

Care Planning minor citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Oct 09, 2024
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Oct 09, 2024
Corrected

Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Jul 16, 2024
Corrected

Compare Senior Living around Waterloo The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.

Friendship Village
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Waterloo
378
No
52
2 Bed / 3 Bed
South Hills Senior Living
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Waterloo
116
Yes
11
Studio / 1 Bed / 2 Bed
Bridges Senior Living
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Waterloo
-
Yes
74
1 Bed
Hotel President Senior Apartments
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Waterloo
-
Yes
73
Studio / 1 Bed
Landmark Commons
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Waterloo
-
No
2
2 Bed / 3 Bed

Places of interest near Friendship Village

Address 2.6 miles from city center

Address 600 Park Ln, Waterloo, IA 50702

Calculate Travel Distance to Friendship Village

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 142
Employees 110
Contractors 32
Staff to resident ratio 2.15:1
8% better than Iowa average

Iowa average ratio: 2.00:1

Avg staff/day 54
Average shift 7.5 hours
0% compared with Iowa average

Iowa average: 7.4 hours

Total staff hours (quarter) 36,665
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 20
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 54
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

3.6%

1,321 contractor hours this quarter

Physical Therapy Assistant: 10 Respiratory Therapy Technician: 8 Physical Therapy Aide: 6 Speech Language Pathologist: 4 Qualified Social Worker: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant5405416,28891100%7.6
Licensed Practical Nurse200206,70891100%8.3
Medication Aide/Technician120124,99191100%7.6
Registered Nurse140143,82291100%8.3
Other Dietary Services Staff7072,0247178%7.6
Administrator1015206571%8
Nurse Practitioner1015206571%8
Mental Health Service Worker1014705662%8.4
Physical Therapy Aide0663987481%3.6
Speech Language Pathologist0443366673%4.3
Qualified Social Worker0111756268%2.8
Occupational Therapy Aide0111411820%7.8
Respiratory Therapy Technician0881254549%2.2
Physical Therapy Assistant010101074448%2.1
Occupational Therapy Assistant0113155%6.2
Medical Director011933%3
54 Certified Nursing Assistant
% of Days 100%
20 Licensed Practical Nurse
% of Days 100%
12 Medication Aide/Technician
% of Days 100%
14 Registered Nurse
% of Days 100%
7 Other Dietary Services Staff
% of Days 78%
1 Administrator
% of Days 71%
1 Nurse Practitioner
% of Days 71%
1 Mental Health Service Worker
% of Days 62%
6 Physical Therapy Aide
% of Days 81%
4 Speech Language Pathologist
% of Days 73%
1 Qualified Social Worker
% of Days 68%
1 Occupational Therapy Aide
% of Days 20%
8 Respiratory Therapy Technician
% of Days 49%
10 Physical Therapy Assistant
% of Days 48%
1 Occupational Therapy Assistant
% of Days 5%
1 Medical Director
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
66 residents
Residents by payment source
Medicare
4 residents (6.1%)
Medicaid
5 residents (7.6%)
Private pay or other
57 residents (86.4%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.9
7% worse than Iowa average

Iowa average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 22.4
In line with Iowa average

Iowa average: 21.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 21.9%
16% worse than Iowa average

Iowa average: 18.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 19.3%
In line with Iowa average

Iowa average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.9%
In line with Iowa average

Iowa average: 26.2%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 8.1%
124% worse than Iowa average

Iowa average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.9%
57% better than Iowa average

Iowa average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.6%
6% worse than Iowa average

Iowa average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.6%
29% better than Iowa average

Iowa average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.4%
89% better than Iowa average

Iowa average: 3.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.0%
10% better than Iowa average

Iowa average: 19.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
6% better than Iowa average

Iowa average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Iowa average

Iowa average: 95.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
18% better than Iowa average

Iowa average: 85.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.5%
17% better than Iowa average

Iowa average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 96.8%
32% better than Iowa average

Iowa average: 73.3%

Guides for Better Senior Living

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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Iowa Seniors

Get financial aid guidance

Elderly Waiver

Iowa Medicaid Elderly Waiver

Age 65+, Iowa resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural focus; waitlists possible.

Iowa Family Caregiver Support

IA NFCSP

Caregiver of someone 60+, Iowa resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural emphasis.

Medicare Savings Program (MSP)

Iowa Medicare Savings Program

Age 65+ or disabled, Iowa resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Program of All-Inclusive Care for the Elderly (PACE)

Iowa PACE

Age 55+, Iowa resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR, Medicaid-eligible).

$2,000 (individual), $3,000 (couple).

Limited to western Iowa (e.g., Council Bluffs); expanding slowly.

Senior Community Service Employment Program (SCSEP)

Iowa SCSEP

Age 55+, unemployed, low-income, Iowa resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Iowa VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Iowa resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural areas.

Able Up Iowa

Able Up Iowa

Age 65+ or disabled, Iowa resident, ability to repay loan, need for assistive tech or mods.

No strict limit; must demonstrate repayment capacity.

Not specified; credit-based.

Loans up to $25,000; statewide via Easterseals partnership.

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