The Barrington at Hioaks

Nursing Home, Assisted Living, Independent Living, Memory Care & Respite Care · Richmond, VA

CMS overall rating

350 Hioaks Rd, Richmond, VA 23225 View map

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The Barrington at Hioaks accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

The Barrington at Hioaks accepts Medicare, Medicaid, and private pay.

Overview of The Barrington at Hioaks

Situated in a picturesque residential neighborhood in Richmond, Virginia, The Barrington at Hioaks boasts a serene and tranquil environment. Its location amidst lush greenery and mature trees creates a peaceful haven for residents to enjoy. Despite the community’s peaceful surroundings, it remains conveniently located near an array of amenities such as shopping centers, restaurants, and medical facilities. Additionally, major highways are easily accessible, making it easy for family and friends to visit loved ones residing in the community.

One of the main attractions of The Barrington at Hioaks is the variety of housing options available to residents. There are studio, one-bedroom, and two-bedroom apartments with a choice of floor plans to suit different lifestyles and preferences. All apartments come equipped with kitchenettes, private bathrooms, and emergency response systems to ensure residents’ safety and well-being. The community offers a range of amenities to support residents’ active lifestyles, including a fitness center, walking paths, and a putting green. There are also plenty of opportunities for social engagement, with a variety of social events and activities organized regularly. These include art classes, musical performances, game nights, and happy hours.

Facility Direct Line (804) 320-1412

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

2h 57m per day

vs avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	24m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	55m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 37m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 34m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	11m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	12m per day

Capacity and availability

69 days

200-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

Walk Score: 43 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

70%

Lower than the Virginia average: 85.7%

Occupied beds

140 / 200

Average occupied beds in Virginia homes 98 beds

Facility TypeAssisted Living Facility

StatusActive

ExpirationJune 30, 2026 Expires in 6 days

QualificationSpecial Care Unit | Non-Ambulatory | Residential and Assisted Living Care

The Barrington at Hioaks is administered by Jennifer Fenerty.

Business Hours24 hours ,

Since 2021 · 5 years of data 46 deficiencies 18 complaints 27 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Virginia state average

Overall vs. VA average

Latest Inspection May 19, 2025 Renewal

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	VA Average	vs. VA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	46	32	This facility has 44% more total deficiencies than a typical Virginia assisted living residence (46 vs. VA avg 32).↑ 44% worse
Deficiencies per year Average deficiencies per year since 2021.	9.2	6.4	This facility has 44% more deficiencies per year than a typical Virginia assisted living residence (9.2 vs. VA avg 6.4).↑ 44% worse
Deficiencies per inspection Average deficiencies per inspection.	1.7	2.3	This facility has 26% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.7 vs. VA avg 2.3).↓ 26% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	VA Average	vs. VA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	27	14	This facility has 93% more total inspections than a typical Virginia assisted living residence (27 vs. VA avg 14).↑ 93% worse
Inspections with violations Inspections that uncovered at least one regulatory violation.	13	9	This facility has 44% more inspections with violations than a typical Virginia assisted living residence (13 vs. VA avg 9).↑ 44% worse
Inspection violation rate Percentage of inspections that resulted in at least one violation.	48%	64%	This facility has 16 percentage points lower inspection violation rate than a typical Virginia assisted living residence (48% vs. VA avg 64%).↓ 16% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	VA Average	vs. VA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	18	7	This facility has 157% more total complaints than a typical Virginia assisted living residence (18 vs. VA avg 7).↑ 157% worse
Complaints per year Average complaints per year since 2021.	3.6	1.4	This facility has 157% more complaints per year than a typical Virginia assisted living residence (3.6 vs. VA avg 1.4).↑ 157% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on May 19, 2025, found two documentation deficiencies related to placement approval and individualized service plans, and a plan of correction was requested.
A July 11, 2024 complaint investigation found 14 deficiencies including insufficient staffing, failure to provide personal care, improper restraint use, and unapproved construction.
Multiple inspections from 2023 through 2025 repeatedly cited incomplete or unsigned individualized service plans and failure to update plans for significant resident changes.

Show Inspection Reports

Inspections since 2019

Total health inspections 4

State average N/A

Last Health inspection on Oct 2024

Total health citations

State average N/A

Citations per inspection

10.75

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

28 of 43 citations resulted from standard inspections; 2 of 43 resulted from complaint investigations; and 13 of 43 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 7 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

1 serious citation State average: N/A

42 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 7 years)

Quality of Care serious citation Oct 03, 2024

Corrected

Care Planning moderate citation Oct 03, 2024

Corrected

Nursing Services moderate citation May 14, 2024

Corrected

Pharmacy moderate citation May 14, 2024

Corrected

Total staff 148

Employees 148

Contractors 0

Staff to resident ratio 1.41 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 51

Average shift 8.5 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 39,807

Nursing staff breakdown

8.1 hours

9.4 hours

9.3 hours

Contractor staffing

Total hours from contractors 0% — all staff are direct employees this quarter

Staff by category


Certified Nursing Assistant	63	63	17,050	92	100%	9.3
Licensed Practical Nurse	33	33	8,432	92	100%	9.4
Registered Nurse	7	7	2,052	91	99%	8.1
Respiratory Therapy Technician	9	9	1,905	89	97%	6.7
Clinical Nurse Specialist	5	5	1,820	70	76%	7.6
Speech Language Pathologist	6	6	1,567	87	95%	7.4
RN Director of Nursing	3	3	1,281	69	75%	7.2
Physical Therapy Assistant	7	7	1,231	86	93%	7.4
Physical Therapy Aide	3	3	1,005	77	84%	7.5
Other Dietary Services Staff	2	2	816	90	98%	6.3
Qualified Social Worker	5	5	553	65	71%	5.3
Mental Health Service Worker	1	1	494	66	72%	7.5
Administrator	1	1	455	61	66%	7.5
Dietitian	1	1	453	62	67%	7.3
Nurse Practitioner	1	1	400	54	59%	7.4
Dental Services Staff	1	1	295	39	42%	7.6

63 Certified Nursing Assistant

% of Days 100%

33 Licensed Practical Nurse

% of Days 100%

7 Registered Nurse

% of Days 99%

9 Respiratory Therapy Technician

% of Days 97%

5 Clinical Nurse Specialist

% of Days 76%

6 Speech Language Pathologist

% of Days 95%

3 RN Director of Nursing

% of Days 75%

7 Physical Therapy Assistant

% of Days 93%

3 Physical Therapy Aide

% of Days 84%

2 Other Dietary Services Staff

% of Days 98%

5 Qualified Social Worker

% of Days 71%

1 Mental Health Service Worker

% of Days 72%

1 Administrator

% of Days 66%

1 Dietitian

% of Days 67%

1 Nurse Practitioner

% of Days 59%

1 Dental Services Staff

% of Days 42%

View All Staffing Data

Total fines amount $8K

85% lower than State average

State average: $52K

Number of fines 1

43% fewer fines than State average

State average: 1.8

Payment Denials 0

100% fewer payment denials than State average

State average: 0.1

Fines amount comparison

This facility $8K

State average $52K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Oct 3, 2024 · $8K

Civil Money Penalty Oct 3, 2024

$8K

Last updated: Jan 2026

High-risk clinical events score 7.1

30% better than State average

State average: 10.1

Functional decline score 15.8

20% better than State average

State average: 19.7

Long-stay resident measures

Need for Help with Daily Activities Increased 7.3%

57% better than State average

State average: 16.8%

Walking Ability Worsened 7.0%

64% better than State average

State average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence 33.0%

46% worse than State average

State average: 22.6%

Falls with Major Injury 4.0%

9% worse than State average

State average: 3.6%

High Risk Residents with Pressure Ulcers 5.8%

8% worse than State average

State average: 5.4%

Urinary Tract Infection 0.6%

63% better than State average

State average: 1.5%

Lost Too Much Weight 11.3%

93% worse than State average

State average: 5.9%

Depressive Symptoms 81.6%

448% worse than State average

State average: 14.9%

Antipsychotic Use 3.1%

76% better than State average

State average: 12.9%

Pneumococcal Vaccine 96.6%

6% better than State average

State average: 91.3%

Influenza Vaccine 100.0%

6% better than State average

State average: 94.0%

Short-stay resident measures

Pneumococcal Vaccine 95.8%

28% better than State average

State average: 74.9%

Antipsychotic medication increase 0.4%

70% better than State average

State average: 1.2%

Influenza Vaccine 97.5%

32% better than State average

State average: 73.6%

Breakdown by payment type

Medicare

14% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

25% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

62% of new residents, often for long-term daily care.

Typical stay 2 - 3 months

Total residents 105

Medicare

11.4% of residents

Medicaid

68.6% of residents

Private pay or other

20% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for The Barrington at Hioaks from 2011–2024, based on CMS SNF Cost Reports.

Occupancy Rate 56.6% ↓ 37.4pp vs 2023

Net Patient Income -$108.5K ↓ ~$1.8M vs 2023

Payroll Costs $6.3M ↑ ~$1.8M vs 2023

Operating Margin -0.7% ↓ 11.4pp vs 2023

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	87.1%	86.1%	91.6%	91.9%	92.9%	91.1%	91.2%	95.0%	90.4%	82.7%	68.2%	86.2%	94.0%	56.6%
Beds	120	120	120	120	120	120	120	120	120	120	120	120	120	200
Net Income	$1,336,149	$449,177	$1,025,691	$957,279	$1,035,461	$1,333,597	$1,541,770	$1,620,934	$871,200	$636,324	$164,582	$2,174,542	$1,847,621	-$50,118
Gross Revenue	$15,439,625	$15,822,362	$17,001,235	$16,838,113	$17,159,549	$17,310,447	$18,069,350	$18,121,208	$17,036,617	$15,321,250	$5,891,305	$21,727,004	$21,863,073	$21,944,563
Operating Expenses	$10,404,847	$10,251,292	$9,961,724	$10,043,905	$10,112,050	$9,819,896	$9,738,492	$9,898,928	$9,988,754	$9,458,511	$3,961,355	$12,575,976	$14,216,658	$16,567,507
Net Patient Income	$1,326,316	$429,110	$1,012,479	$943,657	$1,016,995	$1,311,648	$1,525,626	$1,588,274	$704,255	$504,894	$132,415	$2,034,695	$1,710,616	-$108,548
Net Patient Revenue	$11,731,163	$10,680,402	$10,974,203	$10,987,562	$11,129,045	$11,131,544	$11,264,118	$11,487,202	$10,693,009	$9,963,405	$4,093,770	$14,610,671	$15,927,274	$16,458,959
Payroll Costs	$6,181,160	$6,060,988	$6,232,490	$6,216,966	$6,148,964	$6,162,998	$6,079,607	$6,036,016	$6,143,902	$5,882,316	$2,156,485	$4,468,614	$4,491,025	$6,299,935
Operating Margin %	11.3%	4.0%	9.2%	8.6%	9.1%	11.8%	13.5%	13.8%	6.6%	5.1%	3.2%	13.9%	10.7%	-0.7%
Medicare %	36.0%	31.0%	25.8%	21.4%	19.4%	22.3%	21.2%	20.7%	17.9%	15.9%	19.0%	22.2%	16.6%	13.6%
Medicaid %	47.6%	54.8%	57.5%	50.7%	34.8%	37.9%	36.2%	11.5%	10.8%	7.8%	61.6%	62.7%	65.5%	61.7%
Private %	16.3%	14.2%	16.7%	27.9%	45.8%	39.9%	42.6%	67.8%	71.3%	76.2%	19.4%	15.1%	17.9%	24.7%
Net Patient Revenue/Day	$308	$283	$273	$273	$274	$278	$282	$276	$270	$274	$340	$354	$387	$398
Cost/Day	$273	$271	$248	$250	$249	$246	$244	$238	$252	$260	$329	$305	$345	$400
Avg Length of Stay	45.2 days	46.2 days	48.5 days	52.9 days	60.9 days	60.6 days	61.6 days	69.0 days	67.6 days	82.2 days	61.4 days	61.5 days	70.9 days	68.5 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$16.5M

Net patient income

-$108.5K

For-profit Operated by a single business entity.

Net patient revenue

$16.5M

Net patient income

-$108.5K

Other income

$58.4K

Payroll costs

$6.3M 38.3% of net patient revenue

Other operating costs

$10.3M

Total costs

$16.6M

What does this home offer?

Room Sizes: 410 / 650 / 910 sq. ft

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: Single-story

Transportation Services

Fitness and Recreation

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under Medicaid (62% of admissions), and a typical Medicaid stay runs around 2 - 3 months.

Coverage residents most often arrive under.

Medicare 14%

Private pay 25%

Medicaid 62%

Coverage residents most often leave under.

Medicare 24%

Private pay 22%

Medicaid 54%

Living Spaces & Floor Plans for The Barrington at Hioaks

The Barrington At Hioaks 2

The Barrington At Hioaks2

The Barrington At Hioaks1

6.5 miles from city center Estimated distance in miles from Richmond's city center to The Barrington at Hioaks's address, calculated via Google Maps. — 0.37 miles to nearest hospital (Chippenham Hospital)

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What neighborhood is The Barrington at Hioaks in?

The Barrington at Hioaks is in the Hioaks neighborhood of Richmond.

Is The Barrington at Hioaks in a walkable area?

The Barrington at Hioaks has a walk score of 43. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

When does The Barrington at Hioaks's license expire?

According to VA state health department records, The Barrington at Hioaks's license expires on June 30, 2026.

What is the occupancy rate at The Barrington at Hioaks?

The Barrington at Hioaks's occupancy is 70%.

Does The Barrington at Hioaks operate as a for-profit or non-profit?

The Barrington at Hioaks is registered as a for-profit in VA.

Who is the administrator of The Barrington at Hioaks?

Jennifer Fenerty is the administrator of The Barrington at Hioaks.

How many beds does The Barrington at Hioaks have?

The Barrington at Hioaks has 200 beds.

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The Barrington at Hioaks

Overview of The Barrington at Hioaks

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Contact Information

Contact The Barrington at Hioaks

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

63 Certified Nursing Assistant

33 Licensed Practical Nurse

7 Registered Nurse

9 Respiratory Therapy Technician

5 Clinical Nurse Specialist

6 Speech Language Pathologist

3 RN Director of Nursing

7 Physical Therapy Assistant

3 Physical Therapy Aide

2 Other Dietary Services Staff

5 Qualified Social Worker

1 Mental Health Service Worker

1 Administrator

1 Dietitian

1 Nurse Practitioner

1 Dental Services Staff

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mostly long-term care residents

Admissions

Discharges

Living Spaces & Floor Plans for The Barrington at Hioaks

The Barrington At Hioaks 2

The Barrington At Hioaks2

The Barrington At Hioaks1

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