Westridge Health Care Center

CMS overall rating

125 W Margaret Ave, Terre Haute, IN 47802 View map

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Westridge Health Care Center accepts Medicare, Medicaid, and private pay.

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Westridge Health Care Center accepts Medicare, Medicaid, and private pay.

Overview of Westridge Health Care Center

Experience exceptional care at Westridge Health Care Center, a distinct community in Terre Haute, IN, offering skilled nursing, memory care, and short-term rehabilitation. With a compassionate and well-trained team, residents receive exceptional care for their unique needs around the clock. Medicare and Medicaid are also accepted to ease financial burdens.

To enhance residents’ living experiences, physical, occupational, and speech therapy services are conducted. Healthy meals are important for residents’ well-being, so delicious and well-balanced meals are provided to meet their dietary needs and preferences. The community’s wide range of care options and state-of-the-art amenities ensures residents reach beyond their potential in retirement.

Facility Direct Line (812) 232-3311

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

2h 22m per day

vs avg

6 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	26m per day	▼ 34% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	36m per day	▼ 22% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 5m per day	▼ 8% State avg: 2h 16m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 31m per day	▼ 22% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 76% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	13m per day	▼ 51% State avg: 27m per day · National avg: 29m per day

Capacity and availability

682 days

66-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

15 years in operation

A community with a solid operating history and experience delivering ongoing care.

Walk Score: 47 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

64%

Lower than the Indiana average: 68.1%

Occupied beds

42 / 66

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Dually Certified

StatusActive

IssuanceNovember 1, 2024

ExpirationOctober 31, 2026

License Number24-000139-1

CMS Certification Number155234

Westridge Health Care Center is legally operated by Board Of Trustees Of The Flavius J Witham Memorial, and administered by Lisa Bloesing.

Profit StatusGovernment

SNF/NF (Combined)

66 units

Total beds

66 units

Staffing

Key information about the people who lead and staff this community.

Medical DirectorSyed Hashmi

Director of NursingMakenzie Green

ContactMs. Sally Robertson, Administrator (per BBB, record updated Jul 2026)

Fax(812) 232-7437

Since 2022 · 4 years of data 52 deficiencies 3 complaints 25 inspections

Inspection Score

6 points below the Indiana average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Latest Inspection September 19, 2025 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	52	36	This facility has 44% more total deficiencies than a typical Indiana assisted living residence (52 vs. IN avg 36).↑ 44% worse
Deficiencies per year Average deficiencies per year since 2022.	13	9	This facility has 44% more deficiencies per year than a typical Indiana assisted living residence (13 vs. IN avg 9).↑ 44% worse
Deficiencies per inspection Average deficiencies per inspection.	2.1	1.9	This facility has 11% more deficiencies per inspection than a typical Indiana assisted living residence (2.1 vs. IN avg 1.9).↑ 11% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	25	19	This facility has had 32% more total visits than the Indiana average (25 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 32% more
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	8	7	This facility has 14% more inspections with deficiencies than a typical Indiana assisted living residence (8 vs. IN avg 7).↑ 14% worse
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	32%	37%	This facility has 5 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (32% vs. IN avg 37%).↓ 5% better
Inspections Routine, scheduled inspections conducted by state regulators.	14	13	This facility has 8% more inspections than a typical Indiana assisted living residence (14 vs. IN avg 13).↑ 8% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	3	5	This facility has 40% fewer total complaints than a typical Indiana assisted living residence (3 vs. IN avg 5).↓ 40% better
Complaints per year Average complaints per year since 2022.	0.8	1.3	This facility has 38% fewer complaints per year than a typical Indiana assisted living residence (0.8 vs. IN avg 1.3).↓ 38% better
Complaint visits On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.	14	8	This facility has 75% more complaint visits than a typical Indiana assisted living residence (14 vs. IN avg 8).↑ 75% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on September 19, 2025, found 2 deficiencies related to medication administration errors and infection control violations, with the complaint substantiated.
Multiple inspections since April 2023 documented repeated failures in care planning, medication management, infection control, and food handling, with several deficiencies remaining uncorrected over time.
Life Safety Code surveys in April 2024 and May 2023 found ongoing issues with sprinkler coverage, corridor door latching, and emergency preparedness testing, showing inconsistent compliance with fire safety standards.

Show Inspection Reports

Inspections since 2023

Total health inspections 5

State average N/A

Last Health inspection on Sep 2025

Total health citations

State average N/A

Citations per inspection

4.4

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

19 of 22 citations resulted from standard inspections; and 3 of 22 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

22 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 3 years)

Infection Control moderate citation Sep 19, 2025

Corrected

Nursing Services moderate citation Sep 19, 2025

Corrected

Infection Control moderate citation Mar 20, 2025

Corrected

Nutrition moderate citation Mar 20, 2025

Corrected

Total staff 75

Employees 50

Contractors 25

Staff to resident ratio 1.83 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 24

Average shift 7.2 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 15,936

Nursing staff breakdown

7.5 hours

7.2 hours

7.4 hours

Contractor staffing

3,418 contractor hours this quarter

Registered Nurse: 9 Qualified Activities Professional: 4 Licensed Practical Nurse: 3 Qualified Social Worker: 2 Respiratory Therapy Technician: 2 Physical Therapy Aide: 1 Medication Aide/Technician: 1 Occupational Therapy Aide: 1 Physical Therapy Assistant: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	21	0	21	4,853	92	100%	7.4
Licensed Practical Nurse	4	3	7	2,456	92	100%	7.2
Medication Aide/Technician	8	1	9	2,309	92	100%	7.6
Nurse Aide in Training	7	0	7	1,345	70	76%	7.1
Registered Nurse	5	9	14	1,303	84	91%	7.5
Qualified Activities Professional	0	4	4	1,115	91	99%	12.3
Other Dietary Services Staff	2	0	2	717	75	82%	6
Administrator	1	0	1	528	66	72%	8
Nurse Practitioner	1	0	1	488	61	66%	8
Physical Therapy Aide	0	1	1	480	68	74%	7.1
Qualified Social Worker	0	2	2	145	57	62%	1.9
Respiratory Therapy Technician	0	2	2	66	32	35%	1.8
Occupational Therapy Aide	0	1	1	47	10	11%	4.7
Physical Therapy Assistant	0	1	1	39	16	17%	2.5
Mental Health Service Worker	1	0	1	24	3	3%	8
Occupational Therapy Assistant	0	1	1	22	3	3%	7.3

21 Certified Nursing Assistant

% of Days 100%

7 Licensed Practical Nurse

% of Days 100%

9 Medication Aide/Technician

% of Days 100%

7 Nurse Aide in Training

% of Days 76%

14 Registered Nurse

% of Days 91%

4 Qualified Activities Professional

% of Days 99%

2 Other Dietary Services Staff

% of Days 82%

1 Administrator

% of Days 72%

1 Nurse Practitioner

% of Days 66%

1 Physical Therapy Aide

% of Days 74%

2 Qualified Social Worker

% of Days 62%

2 Respiratory Therapy Technician

% of Days 35%

1 Occupational Therapy Aide

% of Days 11%

1 Physical Therapy Assistant

% of Days 17%

1 Mental Health Service Worker

% of Days 3%

1 Occupational Therapy Assistant

% of Days 3%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 12.9

61% worse than State average

State average: 8.0

Functional decline score 27.8

63% worse than State average

State average: 17.1

Long-stay resident measures

Below average State avg: 4.1

Need for Help with Daily Activities Increased 24.3%

102% worse than State average

State average: 12.0%

Walking Ability Worsened 33.4%

132% worse than State average

State average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 25.7%

5% worse than State average

State average: 24.6%

Falls with Major Injury 1.2%

70% better than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers 2.6%

41% better than State average

State average: 4.4%

Urinary Tract Infection 3.6%

195% worse than State average

State average: 1.2%

Lost Too Much Weight 3.2%

44% better than State average

State average: 5.7%

Depressive Symptoms 68.7%

185% worse than State average

State average: 24.1%

Antipsychotic Use 16.9%

36% worse than State average

State average: 12.4%

Pneumococcal Vaccine 100.0%

7% better than State average

State average: 93.7%

Influenza Vaccine 100.0%

5% better than State average

State average: 95.4%

Hospitalizations per 1,000 days 2.95

84% worse than State average

State average: 1.60

ED visits per 1,000 days 1.83

24% worse than State average

State average: 1.48

Short-stay resident measures

Above average State avg: 2.9

Pneumococcal Vaccine 94.9%

16% better than State average

State average: 81.7%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.4%

Re-hospitalized after SNF stay 20.8%

7% better than State average

State average: 22.4%

Emergency department visits 7.1%

32% better than State average

State average: 10.5%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Breakdown by payment type

Medicare

30% of new residents, usually for short-term rehab.

Typical stay 3 - 4 months

Private pay

15% of new residents, often for short stays.

Typical stay 10 - 11 months

Medicaid

55% of new residents, often for long-term daily care.

Typical stay 2 years

Total residents 41

Medicare

12.2% of residents

Medicaid

82.9% of residents

Private pay or other

4.9% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Westridge Health Care Center from 2012–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 68.0% ↑ 0.8pp vs 2022

Net Patient Income $537.0K ↑ ~$597.3K vs 2022

Payroll Costs $2.2M ↑ ~$196.8K vs 2022

Operating Margin 8.7% ↑ 9.8pp vs 2022

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	73.0%	83.8%	83.9%	70.3%	64.8%	59.7%	57.4%	61.7%	58.8%	56.5%	67.2%	68.0%
Beds	66	66	66	66	66	66	66	66	66	66	66	66
Net Income	$345,762	$943,597	$634,835	$352,981	$256,788	$363,392	$143,048	$727,322	$1,199,697	$425,168	-$73,101	$538,818
Gross Revenue	$5,417,086	$6,054,629	$6,238,259	$6,186,731	$5,612,789	$5,380,001	$5,343,910	$5,382,898	$5,391,480	$5,109,186	$5,079,407	$6,090,186
Operating Expenses	$4,222,985	$4,343,951	$4,554,267	$4,105,833	$4,075,788	$3,898,321	$4,062,199	$3,943,204	$4,436,292	$4,251,952	$5,302,601	$5,656,241
Net Patient Income	$345,696	$943,401	$634,652	$352,935	$257,525	$286,769	$173,146	$726,878	$606,214	$393,253	-$60,276	$536,990
Net Patient Revenue	$4,568,681	$5,287,352	$5,188,919	$4,458,768	$4,333,313	$4,185,090	$4,235,345	$4,670,082	$5,042,506	$4,645,205	$5,242,325	$6,193,231
Payroll Costs	$1,385,885	$1,638,068	$1,678,258	$1,656,566	$1,554,439	$1,549,884	$1,539,797	$1,555,434	$1,600,403	$1,673,986	$2,012,012	$2,208,765
Operating Margin %	7.6%	17.8%	12.2%	7.9%	5.9%	6.9%	4.1%	15.6%	12.0%	8.5%	-1.2%	8.7%
Medicare %	11.1%	12.8%	8.2%	5.3%	6.0%	6.3%	6.5%	6.1%	5.7%	6.5%	6.7%	7.2%
Medicaid %	77.0%	72.4%	78.2%	85.2%	88.2%	81.0%	82.4%	83.1%	87.3%	88.3%	89.0%	83.6%
Private %	11.9%	14.8%	13.6%	9.5%	5.8%	12.7%	11.2%	10.8%	7.0%	5.3%	4.3%	9.2%
Net Patient Revenue/Day	$259	$262	$257	$263	$277	$291	$306	$314	$355	$341	$324	$378
Cost/Day	$239	$215	$225	$242	$260	$271	$294	$265	$312	$312	$328	$345
Avg Length of Stay	326.6 days	448.6 days	459.4 days	423.7 days	447.5 days	342.7 days	288.2 days	424.5 days	617.8 days	523.8 days	703.4 days	682.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$6.2M

Net patient income

$537.0K

Government Operated by a subsidized facility district.

Net patient revenue

$6.2M

Net patient income

$537.0K

Other income

$1.8K

Payroll costs

$2.2M 35.7% of net patient revenue

Other operating costs

$3.4M

Total costs

$5.7M

What does this home offer?

Building Type: Single-story

Housekeeping Services

On-site Medical Care and Health Services

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under Medicaid (55% of admissions), and a typical Medicaid stay runs around 2 years.

Coverage residents most often arrive under.

Medicare 30%

Private pay 15%

Medicaid 55%

Coverage residents most often leave under.

Medicare 67%

Private pay 4%

Medicaid 29%

2.8 miles from city center Estimated distance in miles from Terre Haute's city center to Westridge Health Care Center's address, calculated via Google Maps.

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


The Barrington of Carmel	NH AL IL MC SNF	Carmel	-	154	A+	39	Studio / 1 Bed / 2 Bed
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Nursing Home Explorer

What neighborhood is Westridge Health Care Center in?

Westridge Health Care Center is in the East Bank neighborhood of Terre Haute.

Who is the Director of Nursing at Westridge Health Care Center?

Makenzie Green is the Director of Nursing at Westridge Health Care Center.

Who is the owner of Westridge Health Care Center?

Westridge Health Care Center is legally operated by Board Of Trustees Of The Flavius J Witham Memorial, and administered by Lisa Bloesing.

Is Westridge Health Care Center in a walkable area?

Westridge Health Care Center has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Westridge Health Care Center?

According to IN state health department records, Westridge Health Care Center's license number is 24-000139-1.

When does Westridge Health Care Center's license expire?

According to IN state health department records, Westridge Health Care Center's license expires on October 31, 2026.

What is the occupancy rate at Westridge Health Care Center?

Westridge Health Care Center's occupancy is 64%.

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Westridge Health Care Center

Overview of Westridge Health Care Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Contact Information

Contact Westridge Health Care Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

21 Certified Nursing Assistant

7 Licensed Practical Nurse

9 Medication Aide/Technician

7 Nurse Aide in Training

14 Registered Nurse

4 Qualified Activities Professional

2 Other Dietary Services Staff

1 Administrator

1 Nurse Practitioner

1 Physical Therapy Aide

2 Qualified Social Worker

2 Respiratory Therapy Technician

1 Occupational Therapy Aide

1 Physical Therapy Assistant

1 Mental Health Service Worker

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mostly long-term care residents

Admissions

Discharges

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