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Hillside Manor Nursing Home
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Hillside Manor Nursing Home

CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1109 E National Hwy, Washington, IN 47501 View map Calculator: See prices in your area
Hillside Manor Nursing Home accepts Medicare, Medicaid, and private pay.
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Hillside Manor Nursing Home accepts Medicare, Medicaid, and private pay.

Overview of Hillside Manor Nursing Home

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Experience a worry-free retirement at Hillside Manor Nursing Home, an outstanding community in Washington, IN, offering skilled nursing, memory care, and rehabilitation. Residents can keep their peace of mind with a compassionate and well-trained team providing top-notch care for their healthcare needs around the clock. Daily living activities, like bathing and dressing, are also taken care of, ensuring residents can maintain their independence without hassles.

Physical, occupational, and speech therapy are conducted to enhance residents’ living experiences. With dietary management and nutritious meal plans, residents enjoy a hassle-free dining experience that caters to their nutritional needs and preferences. Respite care is also provided for those needing short-term stays. The community is ideal for those needing top-notch care to reach beyond their potential, especially with its top-notch services and state-of-the-art amenities.

Facility Direct Line (812) 254-7159
Facility Direct Line (812) 254-7159
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 62.1% Above IN avg. ▲ 62.1% Above IN avg.IN average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 78.1% Above IN avg. ▲ 78.1% Above IN avg.IN average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 22.0% Above IN avg. ▲ 22.0% Above IN avg.IN average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 22.3% Above IN avg. ▲ 22.3% Above IN avg.IN average: 4.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Indiana averages

Rank #193 / 275Nurse hours — State benchmarkedThis home is ranked 193rd out of 275 homes we track in Indiana for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Indiana average, with a ranking across 275 Indiana facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 193rd out of 275 homes we track in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 3m

11% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
57m
+41% State avg: 40m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
28m
−40% State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
1h 39m
−27% State avg: 2h 16m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
2h 30m
−22% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
1m
−66% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
51m
+87% State avg: 27m per day · National avg: 29m per day

4 of 6 metrics below state avg

Standout metric: Weekend RN is +87% above Indiana average

Capacity and availability

Residents per day
36
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
181 days
Bed community size
48-bed community Rank #396 / 431Bed count — State benchmarkedThis home is ranked 396th out of 431 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
2 years in operation Rank #130 / 417Years in operation — State benchmarkedThis home is ranked 130th out of 417 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 57 / 100 Rank #167 / 551Walk Score — State benchmarkedThis home is ranked 167th out of 551 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
75%
Rank #148 / 410Occupancy rate — State benchmarkedThis home is ranked 148th out of 410 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 410. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Indiana average: 68.1%
Occupied beds
36 / 48
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Distinct Part
IssuanceAugust 1, 2024
License Number24-000303-1

Ownership & Operating Entity

Hillside Manor Nursing Home is legally operated by Major Hospital, and administered by Julie Chapman.

Type Of Units

Medicare (SNF)
3 units
SNF/NF (Combined)
45 units
Total beds
48 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingLisa Alley

Contact Information

Fax(812) 254-9778

Contact Hillside Manor Nursing Home

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data These figures come from state-published inspection data. 53 deficiencies 6 complaints 15 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

13 points below the Indiana average for nursing homes (83/100)

Rank #360 / 393 in Indiana Inspection Score — State benchmarked This home is ranked 360th out of 393 homes we track in Indiana for inspection score. Shows this facility's inspection score compared to the Indiana average among 393 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 70 out of 100. Letter grade C-. 13 points below the Indiana average for nursing homes (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 6 Worse Metrics worse than Indiana average:
• Total deficiencies (47% above)
• Deficiencies per inspection (84% above)
• Inspections with deficiencies (43% above)
• Inspection deficiency rate (81% above)
• Total complaints (20% above)
• Complaints per year (15% above) 0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5336 This facility has 47% more total deficiencies than a typical Indiana nursing home (53 vs. IN avg 36).↑ 47% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.51.9 This facility has 84% more deficiencies per inspection than a typical Indiana nursing home (3.5 vs. IN avg 1.9).↑ 84% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1519 This facility has had 21% fewer total visits than the Indiana average (15 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 21% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 107 This facility has 43% more inspections with deficiencies than a typical Indiana nursing home (10 vs. IN avg 7).↑ 43% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 67%37% This facility has 30 percentage points higher inspection deficiency rate than a typical Indiana nursing home (67% vs. IN avg 37%).↑ 30% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 1513 This facility has had 15% more inspections than the Indiana average (15 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 15% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 65 This facility has 20% more total complaints than a typical Indiana nursing home (6 vs. IN avg 5).↑ 20% worse
Complaints per year Info Average complaints per year since 2022. 1.51.3 This facility has 15% more complaints per year than a typical Indiana nursing home (1.5 vs. IN avg 1.3).↑ 15% worse
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 138 This facility has had 63% more complaint visits than the Indiana average (13 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 63% more
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2022 · 4 years of data
Total health inspections 3

State average 6

Last Health inspection on Apr 2024

Total health citations
10 Rank #40 / 278Health citations — State benchmarkedThis home is ranked 40th out of 278 homes we track in Indiana for health citations. Shows this facility's total health deficiency citations benchmarked to the Indiana State average, with a ranking across all 278 IN facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 25

Citations per inspection
3.33 Rank #106 / 278Citations per inspection — State benchmarkedThis home is ranked 106th out of 278 homes we track in Indiana for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Indiana mean across 278 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.12

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

9 of 10 citations resulted from standard inspections; and 1 of 10 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than State average

State average: 0.2

Serious health citations
0
100% better than State average

State average: 0.6

0 critical citations State average: 0.2
0 serious citations State average: 0.6
9 moderate citations State average: 23.8
1 minor citation State average: 0.4
Citations history (last 4 years)
Environmental moderate citation Apr 19, 2024
Corrected
Quality of Care moderate citation Apr 19, 2024
Corrected
Quality of Care moderate citation Apr 19, 2024
Corrected
Care Planning moderate citation Apr 19, 2024
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 89
Employees 81
Contractors 8
Staff to resident ratio 1.93 : 1
1934683% more staff per resident than Indiana average
Indiana average ratio: 0.00 : 1 Indiana average ratio: 0.00 : 1See full Indiana ranking
Avg staff/day 29
Average shift 7.3 hours
5% worse than Indiana average
Indiana average: 7.7 hours Indiana average shift: 7.7 hoursSee full Indiana ranking
Total staff hours (quarter) 19,384

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 12 RN Staff are full-time employees. No contractors work on this role. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 4 LPN Staff are full-time employees. No contractors work on this role. 4
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 28 CNA Staff are full-time employees. No contractors work on this role. 28
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.4%

85 contractor hours this quarter

Occupational Therapy Assistant: 5 Respiratory Therapy Technician: 2 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant280287,62292100%7.1
Registered Nurse120123,50192100%9.3
Medication Aide/Technician4041,5258592%7.1
Licensed Practical Nurse4041,3688693%9.4
Clinical Nurse Specialist6067965964%7.7
RN Director of Nursing3036515661%8.2
Speech Language Pathologist4045107076%7.3
Other Dietary Services Staff2025097177%6.8
Administrator1014966267%8
Mental Health Service Worker1014796267%7.7
Dietitian1014636267%7.5
Nurse Practitioner2024395964%7.1
Physical Therapy Aide3032615762%4.6
Physical Therapy Assistant2022515560%4.5
Qualified Social Worker2022042628%7.8
Respiratory Therapy Technician4261834347%4.2
Occupational Therapy Aide202621415%4.1
Medical Director011423437%1.2
Occupational Therapy Assistant055253336%0.7
28 Certified Nursing Assistant
% of Days 100%
12 Registered Nurse
% of Days 100%
4 Medication Aide/Technician
% of Days 92%
4 Licensed Practical Nurse
% of Days 93%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.0
26% better than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.5
27% better than Indiana average

Indiana average: 17.1

Long-stay resident measures
Significantly above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 7.3%
39% better than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 6.9%
52% better than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.4%
5% better than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.6%
46% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.4%
23% worse than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.3%
89% worse than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.6%
19% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 13.3%
45% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 5.3%
57% better than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
6% better than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Indiana average

Indiana average: 95.4%

Short-stay resident measures
Significantly above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.1%
20% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
18% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
27% better than Indiana average

Indiana average: 79.0%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

28% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

33% of new residents, often for long-term daily care.

Typical stay 1 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 46
Medicare
4
8.7% of residents
Medicaid
36
78.3% of residents
Private pay or other
6
13% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$962.8K
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.3M Rank #229 / 268Net patient revenue — State benchmarkedThis home is ranked 229th out of 268 homes we track in Indiana. Shows this facility's net patient revenue compared to the Indiana average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$962.8K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$529.7K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #197 / 268Payroll costs — State benchmarkedThis home is ranked 197th out of 268 homes we track in Indiana. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Indiana average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$3.4M 64.3% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #27 / 268Payroll % of net patient revenue — State benchmarkedThis home is ranked 27th out of 268 homes we track in Indiana. Shows payroll as a percentage of net patient revenue versus the Indiana average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$2.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$6.3M
How we calculate these figures

This home is administered by Julie Chapman.

This home is owned by Emma Abbott

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 155341

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (39% of admissions), and a typical Medicare stay runs around 1 months.

Admissions
89 total

Coverage residents most often arrive under.

Medicare 39%
Private pay 28%
Medicaid 33%
Discharges
91 total

Coverage residents most often leave under.

Medicare 26%
Private pay 30%
Medicaid 44%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Hillside Manor Nursing Home

Address 1.1 miles from city center Info Estimated distance in miles from Washington's city center to Hillside Manor Nursing Home's address, calculated via Google Maps.

Calculate Travel Distance to Hillside Manor Nursing Home

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the state average. See the benchmark below for the typical score in this state; higher is better. This is a proprietary Assisted Living Magazine score.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Indiana average is: 51.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
The Barrington of Carmel ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Carmel
154
Facility 154
IN AVG 116
Rank #81 / 431
71.4%
Facility 71.4%
IN AVG 66.9
Rank #173 / 410
+7%
9.46
Facility 9.46
IN AVG 3.44
Rank #1 / 275
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -61%+175%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
95
Facility 95
IN AVG 83
Rank #41 / 393
5
Facility 5
IN AVG 25.0
Rank #11 / 278
2.5
Facility 2.5
IN AVG 4.1
Rank #51 / 278
-110A+
39
Facility 39
IN AVG 40
Rank #275 / 551
Bhi Retirement Communities Inc
$17.0MFiscal year ending 12/2023
Facility $17.0MFiscal year ending 12/2023
IN AVG $10.5M
Rank #24 / 268
$6.9MFiscal year ending 12/2023
Facility $6.9MFiscal year ending 12/2023
IN AVG $5.2M
Rank #54 / 268
40.6%Fiscal year ending 12/2023
Facility 40.6%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #225 / 268
155817
Westminster Village Muncie ★ ★ ★ ★ ★
NH
AL
IL
SNF
Muncie
303
Facility 303
IN AVG 116
Rank #5 / 431
83.8%
Facility 83.8%
IN AVG 66.9
Rank #75 / 410
+25%
4.67
Facility 4.67
IN AVG 3.44
Rank #18 / 275
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +3%+36%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
93
Facility 93
IN AVG 83
Rank #63 / 393
12
Facility 12
IN AVG 25.0
Rank #50 / 278
3.0
Facility 3.0
IN AVG 4.1
Rank #80 / 278
-254A+
6
Facility 6
IN AVG 40
Rank #508 / 551
Mary Crutcher
$14.5MFiscal year ending 06/2024
Facility $14.5MFiscal year ending 06/2024
IN AVG $10.5M
Rank #51 / 268
$10.2MFiscal year ending 06/2024
Facility $10.2MFiscal year ending 06/2024
IN AVG $5.2M
Rank #14 / 268
70.4%Fiscal year ending 06/2024
Facility 70.4%Fiscal year ending 06/2024
IN AVG 51.1%
Rank #13 / 268
155170
Stonecroft Health Campus ★ ★ ★ ★ ★
NH
ADC
AL
MC
RC
SNF
Bloomington
124
Facility 124
IN AVG 116
Rank #156 / 431
84.7%
Facility 84.7%
IN AVG 66.9
Rank #68 / 410
+27%
3.55
Facility 3.55
IN AVG 3.44
Rank #90 / 275
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +18%+3%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
92
Facility 92
IN AVG 83
Rank #73 / 393
4
Facility 4
IN AVG 25.0
Rank #7 / 278
2.0
Facility 2.0
IN AVG 4.1
Rank #24 / 278
-105A+
9
Facility 9
IN AVG 40
Rank #472 / 551
Daviess County Hospital
$10.6MFiscal year ending 12/2023
Facility $10.6MFiscal year ending 12/2023
IN AVG $10.5M
Rank #115 / 268
$5.2MFiscal year ending 12/2023
Facility $5.2MFiscal year ending 12/2023
IN AVG $5.2M
Rank #112 / 268
49.7%Fiscal year ending 12/2023
Facility 49.7%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #132 / 268
155838
Greenwood Village South ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Greenwood
207
Facility 207
IN AVG 116
Rank #27 / 431
--
4.03
Facility 4.03
IN AVG 3.44
Rank #52 / 275
 ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -50%+17%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
85
Facility 85
IN AVG 83
Rank #158 / 393
6
Facility 6
IN AVG 25.0
Rank #16 / 278
3.0
Facility 3.0
IN AVG 4.1
Rank #80 / 278
-38A+
50
Facility 50
IN AVG 40
Rank #205 / 551
Pamela Seegers
$28.2MFiscal year ending 12/2023
Facility $28.2MFiscal year ending 12/2023
IN AVG $10.5M
Rank #2 / 268
$15.6MFiscal year ending 12/2023
Facility $15.6MFiscal year ending 12/2023
IN AVG $5.2M
Rank #1 / 268
55.4%Fiscal year ending 12/2023
Facility 55.4%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #80 / 268
155026
Hillside Manor Nursing Home ★ ★ ★ ★ ★
NH
Washington
48
Facility 48
IN AVG 116
Rank #396 / 431
75.0%
Facility 75.0%
IN AVG 66.9
Rank #148 / 410
+12%
3.05
Facility 3.05
IN AVG 3.44
Rank #193 / 275
 ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +38%-11%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 278
70
Facility 70
IN AVG 83
Rank #360 / 393
10
Facility 10
IN AVG 25.0
Rank #40 / 278
3.3
Facility 3.3
IN AVG 4.1
Rank #106 / 278
-36-
57
Facility 57
IN AVG 40
Rank #167 / 551
Emma Abbott
$5.3MFiscal year ending 12/2023
Facility $5.3MFiscal year ending 12/2023
IN AVG $10.5M
Rank #229 / 268
$3.4MFiscal year ending 12/2023
Facility $3.4MFiscal year ending 12/2023
IN AVG $5.2M
Rank #197 / 268
64.3%Fiscal year ending 12/2023
Facility 64.3%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #27 / 268
155341
Nursing Home Explorer

Frequently Asked Questions about Hillside Manor Nursing Home

Who is the Director of Nursing at Hillside Manor Nursing Home?

Lisa Alley is the Director of Nursing at Hillside Manor Nursing Home.

Who is the owner of Hillside Manor Nursing Home?

Hillside Manor Nursing Home is legally operated by Major Hospital, and administered by Julie Chapman.

Is Hillside Manor Nursing Home in a walkable area?

Hillside Manor Nursing Home has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Hillside Manor Nursing Home?

According to IN state health department records, Hillside Manor Nursing Home's license number is 24-000303-1.

What is the occupancy rate at Hillside Manor Nursing Home?

Hillside Manor Nursing Home's occupancy is 75%.

How long has Hillside Manor Nursing Home been in business?

Hillside Manor Nursing Home has been operating for approximately 2 years, based on available licensing and registration records.

Are pets allowed at Hillside Manor Nursing Home?

No, Hillside Manor Nursing Home has a no-pet policy.

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