Hillside Manor Nursing Home
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Hillside Manor Nursing Home

CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Hillside Manor Nursing Home accepts Medicare, Medicaid, and private pay.

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 53 deficiencies 6 complaints 15 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

13 points below the Indiana average for nursing homes (83/100)

Rank #360 / 393 in Indiana Inspection Score — State benchmarked This home is ranked 360th out of 393 homes in Indiana for inspection score. Shows this facility's inspection score compared to the Indiana average among 393 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 70 out of 100. Letter grade C-. 13 points below the Indiana average for nursing homes (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 6 Worse Metrics worse than Indiana average:
• Total deficiencies (47% above)
• Deficiencies per inspection (84% above)
• Inspections with deficiencies (43% above)
• Inspection deficiency rate (81% above)
• Total complaints (20% above)
• Complaints per year (15% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5336 This facility has 47% more total deficiencies than a typical Indiana nursing home (53 vs. IN avg 36).↑ 47% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.51.9 This facility has 84% more deficiencies per inspection than a typical Indiana nursing home (3.5 vs. IN avg 1.9).↑ 84% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1519 This facility has had 21% fewer total visits than the Indiana average (15 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 21% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 107 This facility has 43% more inspections with deficiencies than a typical Indiana nursing home (10 vs. IN avg 7).↑ 43% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 67%37% This facility has 30 percentage points higher inspection deficiency rate than a typical Indiana nursing home (67% vs. IN avg 37%).↑ 30% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 1513 This facility has had 15% more inspections than the Indiana average (15 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 15% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 65 This facility has 20% more total complaints than a typical Indiana nursing home (6 vs. IN avg 5).↑ 20% worse
Complaints per year Info Average complaints per year since 2022. 1.51.3 This facility has 15% more complaints per year than a typical Indiana nursing home (1.5 vs. IN avg 1.3).↑ 15% worse
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 138 This facility has had 63% more complaint visits than the Indiana average (13 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↑ 63% more

Health Inspection History

Inspections since 2022
Total health inspections 3

State average 6


Last Health inspection on Apr 2024

Total health citations
10 Rank #40 / 279Health citations — State benchmarkedThis home is ranked 40th out of 279 homes in Indiana for health citations. Shows this facility's total health deficiency citations benchmarked to the Indiana State average, with a ranking across all 279 IN facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 25

Citations per inspection
3.33 Rank #106 / 279Citations per inspection — State benchmarkedThis home is ranked 106th out of 279 homes in Indiana for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Indiana mean across 279 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.12


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

9 of 10 citations resulted from standard inspections; and 1 of 10 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than State average

State average: 0.2


Serious health citations
0
100% better than State average

State average: 0.6

0 critical citations State average: 0.2

0 serious citations State average: 0.6

9 moderate citations State average: 23.8

1 minor citation State average: 0.4
Citations history (last 4 years)
Environmental moderate citation Apr 19, 2024
Corrected

Quality of Care moderate citation Apr 19, 2024
Corrected

Quality of Care moderate citation Apr 19, 2024
Corrected

Care Planning moderate citation Apr 19, 2024
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 89
Employees 81
Contractors 8
Staff to resident ratio 1.93 : 1
1934683% more staff per resident than Indiana average
Indiana average ratio: 0.00 : 1 Indiana average ratio: 0.00 : 1See full Indiana ranking
Avg staff/day 29
Average shift 7.3 hours
5% worse than Indiana average
Indiana average: 7.7 hours Indiana average shift: 7.7 hoursSee full Indiana ranking
Total staff hours (quarter) 19,384

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 12 RN Staff are full-time employees. No contractors work on this role. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 4 LPN Staff are full-time employees. No contractors work on this role. 4
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 28 CNA Staff are full-time employees. No contractors work on this role. 28
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.4%

85 contractor hours this quarter

Occupational Therapy Assistant: 5 Respiratory Therapy Technician: 2 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant280287,62292100%7.1
Registered Nurse120123,50192100%9.3
Medication Aide/Technician4041,5258592%7.1
Licensed Practical Nurse4041,3688693%9.4
Clinical Nurse Specialist6067965964%7.7
RN Director of Nursing3036515661%8.2
Speech Language Pathologist4045107076%7.3
Other Dietary Services Staff2025097177%6.8
Administrator1014966267%8
Mental Health Service Worker1014796267%7.7
Dietitian1014636267%7.5
Nurse Practitioner2024395964%7.1
Physical Therapy Aide3032615762%4.6
Physical Therapy Assistant2022515560%4.5
Qualified Social Worker2022042628%7.8
Respiratory Therapy Technician4261834347%4.2
Occupational Therapy Aide202621415%4.1
Medical Director011423437%1.2
Occupational Therapy Assistant055253336%0.7
28 Certified Nursing Assistant
% of Days 100%
12 Registered Nurse
% of Days 100%
4 Medication Aide/Technician
% of Days 92%
4 Licensed Practical Nurse
% of Days 93%
6 Clinical Nurse Specialist
% of Days 64%
3 RN Director of Nursing
% of Days 61%
4 Speech Language Pathologist
% of Days 76%
2 Other Dietary Services Staff
% of Days 77%
1 Administrator
% of Days 67%
1 Mental Health Service Worker
% of Days 67%
1 Dietitian
% of Days 67%
2 Nurse Practitioner
% of Days 64%
3 Physical Therapy Aide
% of Days 62%
2 Physical Therapy Assistant
% of Days 60%
2 Qualified Social Worker
% of Days 28%
6 Respiratory Therapy Technician
% of Days 47%
2 Occupational Therapy Aide
% of Days 15%
1 Medical Director
% of Days 37%
5 Occupational Therapy Assistant
% of Days 36%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.0
26% better than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.5
27% better than Indiana average

Indiana average: 17.1

Long-stay resident measures
Above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 7.3%
39% better than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 6.9%
52% better than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.4%
5% better than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.6%
46% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.4%
23% worse than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.3%
89% worse than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.6%
19% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 13.3%
45% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 5.3%
57% better than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
6% better than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Indiana average

Indiana average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.1%
20% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
18% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
27% better than Indiana average

Indiana average: 79.0%

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

28% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

33% of new residents, often for long-term daily care.

Typical stay 1 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 46
Medicare
4
8.7% of residents
Medicaid
36
78.3% of residents
Private pay or other
6
13% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$962.8K
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.3M Rank #229 / 268Net patient revenue — State benchmarkedThis home is ranked 229th out of 268 homes in Indiana. Shows this facility's net patient revenue compared to the Indiana average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$962.8K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$529.7K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #197 / 268Payroll costs — State benchmarkedThis home is ranked 197th out of 268 homes in Indiana. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Indiana average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
$3.4M 64.3% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #27 / 268Payroll % of net patient revenue — State benchmarkedThis home is ranked 27th out of 268 homes in Indiana. Shows payroll as a percentage of net patient revenue versus the Indiana average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$2.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$6.3M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (39% of admissions), and a typical Medicare stay runs around 1 months.

Admissions
89 total

Coverage residents most often arrive under.

Medicare 39%
Private pay 28%
Medicaid 33%
Discharges
91 total

Coverage residents most often leave under.

Medicare 26%
Private pay 30%
Medicaid 44%

Places of interest near Hillside Manor Nursing Home

Address 1.1 miles from city center Info Estimated distance in miles from Washington's city center to Hillside Manor Nursing Home's address, calculated via Google Maps.

Calculate Travel Distance to Hillside Manor Nursing Home

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Address

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Frequently Asked Questions about Hillside Manor Nursing Home

Who is the Director of Nursing at Hillside Manor Nursing Home?

Lisa Alley is the Director of Nursing at Hillside Manor Nursing Home.

Who is the owner of Hillside Manor Nursing Home?

Hillside Manor Nursing Home is legally operated by Major Hospital, and administered by Julie Chapman.

Is Hillside Manor Nursing Home in a walkable area?

Hillside Manor Nursing Home has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Hillside Manor Nursing Home?

According to IN state health department records, Hillside Manor Nursing Home's license number is 24-000303-1.

What is the occupancy rate at Hillside Manor Nursing Home?

Hillside Manor Nursing Home's occupancy is 75%.

How long has Hillside Manor Nursing Home been in business?

Hillside Manor Nursing Home has been operating for approximately 2 years, based on available licensing and registration records.

Are pets allowed at Hillside Manor Nursing Home?

No, Hillside Manor Nursing Home has a no-pet policy.

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