Spring Gate Rehabilitation and Healthcare Center

Spring Gate Rehabilitation and Healthcare Center

3909 Covington Pike, Memphis, TN 38135 View Map

Spring Gate Rehabilitation and Healthcare Center is a Nursing Home in Tennessee

Spring Gate Rehabilitation and… is a Nursing Home in Tennessee

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Overview of Spring Gate Rehabilitation and Healthcare Center

Nestled in the peaceful setting of Covington Pike, Memphis, TN, Spring Gate Rehabilitation and Healthcare Center is a reliable senior living community offering long-term and short-term care, skilled care, memory care, palliative care, and respite care. Seniors receive the utmost care and assistance from a team of qualified and highly trained professionals available round-the-clock. The community also features occupational, physical, and respiratory therapy to enhance seniors’ quality of life.

With its dedication to improving residents’ welfare, the community utilizes a holistic approach focusing on their minds, bodies, and emotions. Featuring extensive amenities and onsite services, residents are encouraged to maintain an active and well-engaged lifestyle. Spring Gate Rehabilitation and Healthcare Center goes above and beyond to provide a haven for seniors to retain their independence.

(901) 377-1011

Managed by Kristian Carr

Administrator, River of Life Care Center

Over 15 years

Kristian Carr is a Licensed Nursing Home Administrator with over 15 years of experience leading senior care and healthcare organizations. She is known for strengthening operations, enhancing resident experiences, and guiding teams with a people-first, service-driven approach.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 2.92/day Tennessee avg: 3.63/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Tennessee avg: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Tennessee avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Tennessee avg: 2.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Tennessee avg: 3.4/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 206

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Tennessee average
Occupancy rate 57.6%
Residents per day (avg) 150
Occupancy rate
57.6%
Residents per day (avg)
150

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

30% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

26% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

44% of new residents, often for long-term daily care.

Typical stay 5 - 6 months

Finances and operations

Proprietary home
Corporation
Home revenue
$22.5M
Operating loss
-$2.2M
Proprietary home Corporation
Home revenue
$22,475,681.00
Operating loss
$-2,194,221.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.5M
33.5% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.1M
Total costs $24.7M
Bed community size
206-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
34 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 30 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Status
Licensed
Facility Type
Nursing Home
License Date
January 7, 1992
License Expiration
July 5, 2026

Additional licensing details

License number: 00000241
CMS Certification Number: 445220

Ownership & operating entity

Spring Gate Rehabilitation and Healthcare Center is legally operated by Memphis Operator, LLC, and administrated by Kristian Carr-Grisby.

What does this home offer?

Building type icon
Building type icon

Building Type: Single-story

Types of Care at Spring Gate Rehabilitation and Healthcare Center

Memory Care
Contact Spring Gate Rehabilitation and Healthcare Center

Compare Nursing Homes around Atoka

The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
Allenbrooke Nursing & Rehab Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Memphis
180
No
A+
48
ANDERSON, RICHIE
89.6%
$18,434,339.00
$10,237,003.00
55.5%
164.20
3/5
3.5298
3/5
2/5
4/5
-
8
1
-8%
-3%
+23%
Spring Gate Rehabilitation and Healthcare Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Memphis (Sunset Trace)
206
No
-
30
Memphis Operator, LLC
57.6%
$21,433,793.00
$7,522,646.00
35.1%
149.90
1/5
2.9165
1/5
1/5
4/5
2
39
3
+21%
-20%
-21%
Majestic Gardens at Memphis Rehabilitation and Skilled Nursing Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Memphis (Midtown)
169
No
A+
80
CNH MEMPHIS HOLDINGS LLC
36.0%
$15,998,911.00
$6,725,915.00
42%
146.00
1/5
3.6165
1/5
1/5
2/5
12
41
7
-22%
0%
-51%
Shelby Oaks Post Acute
SNF

Nursing Homes 24/7 care needed

Memphis (East Memphis)
42
No
A+
64
Eagle Lake Holdings. LLC
78.6%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
+8%
Highlands Health and Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

TN 38111 (University)
120
No
-
67
The Bay at Highlands Health and Rehabili
86.7%
-
-
-
-
-
-
-
-
-
-
-
-
-
-
+19%

Places of interest near Spring Gate Rehabilitation and Healthcare Center

Address 13.9 miles from city center — 0.15 miles to nearest hospital (Methodist North Hospital)

Address 3909 Covington Pike, Memphis, TN 38135

Calculate Travel Distance to Spring Gate Rehabilitation and Healthcare Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

228
Total Staff
204
Employees
24
Contractors
67,012
Total Hours (Quarter)
96
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse249.2 Yes
Licensed Practical Nurse308 No
Certified Nursing Assistant1007.3 No
Staff by Category
Administration
3 staff
7.2hs shift avg
Nursing Staff
162 staff
7.7hs shift avg
Physicians & Practitioners
13 staff
7hs shift avg
Therapy Services
17 staff
6.6hs shift avg
Activities & Recreation
25 staff
9.1hs shift avg
Social Services
2 staff
6.2hs shift avg
Dietary Services
3 staff
7.3hs shift avg
Other Services
3 staff
8.2hs shift avg
Contractor Analysis
6.9%
of total hours from contractors
4,612 contractor hours this quarter
Speech Language Pathologist: 3 Respiratory Therapy Technician: 2 Registered Nurse: 4 Physical Therapy Aide: 5 Occupational Therapy Aide: 2 Physical Therapy Assistant: 4 Qualified Social Worker: 2 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant100010030,20991100%7.3
Licensed Practical Nurse3003010,74791100%8
Qualified Activities Professional250257,50291100%9.1
Registered Nurse204246,21691100%9.2
Clinical Nurse Specialist120122,5158189%6.9
RN Director of Nursing8082,1537481%8.1
Physical Therapy Aide0551,2798391%6.6
Dental Services Staff2021,0057279%8.3
Speech Language Pathologist0339476571%7.1
Other Dietary Services Staff2026807380%7.5
Administrator2026566571%8
Occupational Therapy Aide0226135763%7.8
Respiratory Therapy Technician0225096774%7.2
Dietitian1015067178%7.1
Mental Health Service Worker1014565763%8
Physical Therapy Assistant0444356673%5.6
Nurse Practitioner1012483134%8
Qualified Social Worker0222043336%6.2
Occupational Therapy Assistant0111073134%3.5
Medical Director011261314%2

Health Inspection History

Total Health inspections 4
14% above Tennessee average
Tennessee average: 3.5

Last Health inspection on Apr 2025

Total Health citations 39
153% above Tennessee average
Tennessee average: 15.4

9.75 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 33 citations
Complaint investigations 19 citations
Breakdown of citations
Critical Health citations 1
9% below Tennessee average
Tennessee average: 1.1
Serious Health citations 2
233% above Tennessee average
Tennessee average: 0.6
Moderate Health citations 36

Minor Health citations 0
Citations history (last 3 years)
Quality of Care moderate citation Apr 30, 2025
Corrected

Quality of Care moderate citation Apr 30, 2025
Corrected

Quality of Care critical citation Apr 30, 2025
Corrected

Care Planning moderate citation Apr 30, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
138 Total Residents
Medicare 9 (6.5%)
Medicaid 95 (68.8%)
Private Pay/Other 34 (24.6%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 11.7
12% worse than Tennessee average
Tennessee average: 10.5
Functional decline score 16.6
15% better than Tennessee average
Tennessee average: 19.5
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 8.3%
48% below Tennessee average.

Walking Ability Worsened 25.8%
19% above Tennessee average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 15.6%
25% below Tennessee average.
Safety & clinical stability

Falls with Major Injury 0.4%
89% below Tennessee average.

High Risk Residents with Pressure Ulcers 12.7%
133% above Tennessee average.

Urinary Tract Infection 0.9%
59% below Tennessee average.
Emotional & behavioral wellbeing

Depressive Symptoms 0.0%
100% below Tennessee average.

Antipsychotic Use 7.2%
57% below Tennessee average.
Preventive care

Pneumococcal Vaccine 60.9%
32% below Tennessee average.

Influenza Vaccine 89.6%
5% below Tennessee average.
Nutrition & physical health

Lost Too Much Weight 11.3%
80% above Tennessee average.
Short-stay resident measures
Pneumococcal Vaccine 12.2%

85% worse than Tennessee average
Antipsychotic medication increase 1.0%

41% better than Tennessee average
Influenza Vaccine 31.9%

60% worse than Tennessee average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $156K
This home paid 81% more in fines than the state average.
Tennessee average: $86K
Number of Fines 2
This home received 15% more fines than the state average.
Tennessee average: 1.7
Payment Denials 2
This home had 293% more payment denials than the state average.
Tennessee average: 0.5
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Apr 30, 2025
$78K
Payment Denial Apr 30, 2025
28 days
Civil Money Penalty Oct 16, 2024
$78K
Payment Denial Oct 16, 2024
50 days

Last updated: Jan 2026

Guides for Better Senior Living

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Financial Aid for Tennessee Seniors

Get financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high rural demand.

Tennessee Options for Community Living

TN Options

Age 60+, Tennessee resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural/urban balance.

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled, TN resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized, TN resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; emergency aid available.

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Includes grandparent caregivers; high rural demand.

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+, unemployed, low-income, TN resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+, TN resident; no income limit but prioritizes low-income.

None; donations encouraged.

Not assessed.

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (household, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; serves ~100,000 annually.

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