Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
North Hills Life Care and Rehab
North Hills Life Care and Rehab is a Nursing Home in Arkansas
North Hills Life Care… is a Nursing Home in Arkansas
North Hills Life Care and Rehab
North Hills Life Care and Rehab is a Nursing Home in Arkansas
North Hills Life Care… is a Nursing Home in Arkansas
North Hills Life Care and Rehab offers skilled nursing care in a supportive environment. The facility provides short-term rehab, long-term care, and memory care services tailored to individual needs. Residents enjoy engaging activities and nutritious meals prepared by a dedicated team.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
92
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
86.8%
Residents per day (avg)
84
Occupancy rate
86.8%
Residents per day (avg)
84
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
32% of new residents, usually for short-term rehab.
Typical stay
27 days
Private pay
61% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Proprietary home
Corporation
Home revenue
$11.2M
Profit
$33.4K
Proprietary home
Corporation
Home revenue
$11,246,110.00
Profit
$33,432.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.2M
92-bed community
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility Type
Skilled Nursing Facility with dual certified beds (Medicaid/Medicare)
Additional licensing details
CMS Certification Number:
045398
Certification type:
XIX/XVIII
County:
Washington
Ownership & operating entity
North Hills Life Care and Rehab is administrated by Rochelle Johnson.
Owner name:
Northwest Health and Rehab, Inc.
Profit status:
Corporation
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
24-Hour Staffing
Contact Information
Fax:
479-444-9090
Amenities & Lifestyle
Programs & Activities
Activities
Daily opportunities for entertainment and socialization, with a diverse calendar of activities.
Specific Programs
Short-Term Rehab, Long-Term Care, Memory Care, Respite Care, Additional Resources
Dining & Nutrition
Food Description
Nutritious meals crafted by a certified dietary manager and cooks, accommodating food allergies and preferences.
Comparison Chart
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.Compare Nursing Homes around Fayetteville
North Hills Life Care and Rehab
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 72703
92
No
MILLER, MARK
86.8%
$11,232,975.00
$3,974,605.00
35.4%
83.50
3/5
4.5710
2/5
3/5
5/5
Katherines Place at Wedington
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AR 72704
119
No
SOUZA, KELLY
82.4%
$13,803,401.00
$4,630,124.00
33.5%
108.70
2/5
4.6131
1/5
4/5
5/5
Places of interest near North Hills Life Care and Rehab
7.7 miles from city center
Fayetteville, AR 72703
Calculate Travel Distance to North Hills Life Care and Rehab
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
142
Total Staff
115
Employees
27
Contractors
31,807
Total Hours (Quarter)
45
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 7 | 7.9 | No |
| Licensed Practical Nurse | 16 | 7.6 | No |
| Certified Nursing Assistant | 59 | 8.3 | No |
Staff by Category
Administration ⓘ
2 staff
7hs shift avg
Nursing Staff ⓘ
97 staff
8.1hs shift avg
Physicians & Practitioners ⓘ
9 staff
7.1hs shift avg
Therapy Services ⓘ
24 staff
4.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
6 staff
1.9hs shift avg
Dietary Services ⓘ
3 staff
7.3hs shift avg
Other Services ⓘ
1 staff
7.6hs shift avg
Contractor Analysis
3.3%
of total hours from contractors
1,051 contractor hours this quarter
Qualified Social Worker: 6
Speech Language Pathologist: 3
Respiratory Therapy Technician: 4
Physical Therapy Assistant: 8
Physical Therapy Aide: 6
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 59 | 0 | 59 | 17,474 | 91 | 100% | 8.3 |
| Licensed Practical Nurse | 16 | 0 | 16 | 5,171 | 91 | 100% | 7.6 |
| RN Director of Nursing | 8 | 0 | 8 | 2,293 | 85 | 93% | 8.1 |
| Medication Aide/Technician | 2 | 0 | 2 | 1,154 | 86 | 95% | 9.1 |
| Registered Nurse | 7 | 0 | 7 | 982 | 86 | 95% | 7.9 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 943 | 83 | 91% | 6.7 |
| Nurse Aide in Training | 5 | 0 | 5 | 614 | 53 | 58% | 7.1 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 66 | 73% | 7.9 |
| Other Dietary Services Staff | 3 | 0 | 3 | 511 | 57 | 63% | 7.3 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 489 | 64 | 70% | 7.6 |
| Speech Language Pathologist | 0 | 3 | 3 | 445 | 66 | 73% | 6.6 |
| Physical Therapy Aide | 0 | 6 | 6 | 343 | 68 | 75% | 4.9 |
| Qualified Social Worker | 0 | 6 | 6 | 122 | 62 | 68% | 1.9 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 70 | 40 | 44% | 1.7 |
| Physical Therapy Assistant | 0 | 8 | 8 | 70 | 44 | 48% | 1.6 |
| Occupational Therapy Aide | 2 | 0 | 2 | 53 | 6 | 7% | 8.8 |
| Medical Director | 1 | 0 | 1 | 30 | 13 | 14% | 2.3 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 29 | 3 | 3% | 9.5 |
Health Inspection History
Source: CMS Health Citations (Mar 2022 – Aug 2024)
4
Inspections
24
Total Citations
0
Critical (J-L)
0
Serious (G-I)
6
Citations/Inspection
Aug 2024
Last Inspection
Citation Severity Distribution
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
8
33% of total
Resident Rights
6
25% of total
Pharmacy Services
3
13% of total
Infection Control
1
4% of total
Citation Sources
Standard Inspections
22
Complaint Investigations
2
State Comparison (AR)
Citations
24
Arkansas average: 21.8
Critical Citations
0
Arkansas average: 0.4
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Aug 22, 2024 | E | Infection Control | F0880 | Corrected |
| Aug 22, 2024 | F | Nutrition | F0812 | Corrected |
| Aug 22, 2024 | F | Pharmacy | F0761 | Corrected |
| Aug 22, 2024 | E | Quality of Care | F0684 | Corrected |
| Aug 22, 2024 | E | Resident Rights | F0583 | Corrected |
| May 07, 2024 | D | Quality of Care | F0684 | Corrected |
| May 07, 2024 | D | Resident Rights | F0552 | Corrected |
| Jun 02, 2023 | F | Nutrition | F0812 | Corrected |
| Jun 02, 2023 | E | Quality of Care | F0695 | Corrected |
| Jun 02, 2023 | E | Care Planning | F0641 | Corrected |
| Jun 02, 2023 | D | Care Planning | F0656 | Corrected |
| Jun 02, 2023 | D | Resident Rights | F0568 | Corrected |
| Mar 18, 2022 | E | Pharmacy | F0756 | Corrected |
| Mar 18, 2022 | E | Pharmacy | F0758 | Corrected |
| Mar 18, 2022 | E | Quality of Care | F0677 | Corrected |
| Mar 18, 2022 | E | Quality of Care | F0687 | Corrected |
| Mar 18, 2022 | D | Quality of Care | F0689 | Corrected |
| Mar 18, 2022 | E | Quality of Care | F0690 | Corrected |
| Mar 18, 2022 | E | Quality of Care | F0695 | Corrected |
| Mar 18, 2022 | E | Care Planning | F0656 | Corrected |
| Mar 18, 2022 | D | Care Planning | F0661 | Corrected |
| Mar 18, 2022 | E | Resident Rights | F0550 | Corrected |
| Mar 18, 2022 | E | Resident Rights | F0567 | Corrected |
| Mar 18, 2022 | E | Resident Rights | F0584 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Resident Census by Payment Source
84
Total Residents
Medicare
16
(19%)
ⓘ
Medicaid
53
(63.1%)
ⓘ
Private Pay/Other
15
(17.9%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
High-Risk Clinical Events
8.1
Score
Near average
Arkansas avg: 7.7
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Functional Decline
13.9
Score
Near average
Arkansas avg: 13.3
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Need for Help with Daily Activities Increased
15.7%
Lost Too Much Weight
5.2%
Urinary Tract Infection
0.7%
Depressive Symptoms
0.0%
Falls with Major Injury
4.6%
Pneumococcal Vaccine
99.7%
Antipsychotic Use
4.4%
Walking Ability Worsened
11.7%
Influenza Vaccine
97.4%
High Risk Residents with Pressure Ulcers
3.0%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
14.1%
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Pneumococcal Vaccine
100.0%
24% better than avg
Arkansas: 80.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0%
100% better than avg
Arkansas: 1.5%
Influenza Vaccine
84.4%
9% better than avg
Arkansas: 77.7%
Financial Trends
Historical financial and operational data for North Hills Life Care and Rehab based on CMS SNF Cost Reports.
Occupancy Rate
86.8%
↑ 4.0pp vs 2022
Net Income
$33,432
↓ ~$798K vs 2022
Total Payroll
$4,876,908
↑ ~$506K vs 2022
Profit Margin
0.3%
↓ 7.6pp vs 2022
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Claim What’s Yours: Financial Aid for Arkansas Seniors
Program
State Program Name
Eligibility
Benefits
ARChoices
Arkansas Medicaid ARChoices
- General: Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- AR Specifics: Rural focus; possible waitlists.
- Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Choices in Living Resource Center
Arkansas Choices in Living
- General: Age 60+, Arkansas resident.
- Income Limits: No strict limit; prioritizes low-income.
- Asset Limits: Not applicable.
- AR Specifics: Limited direct funding; mostly referral-based.
- Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Living Choices Assisted Living Waiver
Arkansas Medicaid Living Choices Assisted Living Waiver
- General: Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple); spousal rules apply.
- AR Specifics: Limited provider network; excludes Level I facilities (no nursing services).
- Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Program of All-Inclusive Care for the Elderly (PACE)
Arkansas Medicaid PACE
- General: Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
- Income Limits (2025): ~$2,829/month (300% FBR).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- AR Specifics: Limited geographic availability.
- Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas State Plan Personal Care
Arkansas Medicaid Personal Care Program
- General: Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
- Income Limits (2025): ~$1,004/month (individual).
- Asset Limits: $9,660 (individual), $14,470 (couple).
- AR Specifics: No nursing home-level care requirement.
- Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Senior Community Service Employment Program (SCSEP)
Arkansas SCSEP (federally funded, state-administered)
- General: Age 55+, unemployed, low-income, Arkansas resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified.
- AR Specifics: Priority for veterans, rural residents.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Claim What’s Yours Financial Aid for Arkansas Seniors
Arkansas Medicaid ARChoices
ARChoices
Requirements:
General:Age 65+ or 21+ with disability, Arkansas resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
AR Specifics:Rural focus; possible waitlists.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), meals ($7/meal), respite care (240 hours/year), adult day services ($60/day).
Arkansas Choices in Living
Choices in Living Resource Center
Requirements:
- General:Age 60+, Arkansas resident.
- Income Limits:No strict limit; prioritizes low-income.
- Asset Limits:Not applicable.
- AR Specifics:Limited direct funding; mostly referral-based.
Benefits without Contact:
- Services: Care coordination, limited respite (up to 5 days/year), transportation assistance (~5 trips/month).
Arkansas Medicaid Living Choices Assisted Living Waiver
Living Choices Assisted Living Waiver
Requirements:
- General:Age 65+, Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple); spousal rules apply.
- AR Specifics:Limited provider network; excludes Level I facilities (no nursing services).
Benefits without Contact:
- Services: Personal care (~5 hours/day), medication management, nursing, activities, transportation.
Arkansas Medicaid PACE
Program of All-Inclusive Care for the Elderly (PACE)
Requirements:
- General:Age 55+, Arkansas resident, nursing home-level care, safe with PACE support.
- Income Limits (2025):~$2,829/month (300% FBR).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- AR Specifics:Limited geographic availability.
Benefits without Contact:
- Services: Primary/preventive care, personal care (5-7 hours/day), meals, transportation, therapy.
Arkansas Medicaid Personal Care Program
Arkansas State Plan Personal Care
Requirements:
- General:Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.
- Income Limits (2025):~$1,004/month (individual).
- Asset Limits:$9,660 (individual), $14,470 (couple).
- AR Specifics:No nursing home-level care requirement.
Benefits without Contact:
- Services: Personal care (~4-6 hours/day), homemaker services (e.g., meal prep).
Arkansas SCSEP (federally funded, state-administered)
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Arkansas resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified.
- AR Specifics:Priority for veterans, rural residents.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
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