Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (61% of admissions), and a typical private pay stay runs around 1 - 2 months.
Mark Miller owns North Hills Life Care and Rehab, a 92-bed care facility run by Northwest Health and Rehab, Inc. on Appleby Road in Fayetteville, Arkansas. The building has been open for 21 years and currently runs at an 87 percent occupancy rate. Stays average about 93 days, a timeline that reflects a heavy daily focus on temporary post-hospital rehab and short-term recovery. To cover room rates and clinical costs, the business processes billing through standard private pay, traditional Medicare, and state Medicaid.
On the floor, the nursing crew delivers an average of 4 hours and 34 minutes of hands-on attention to each resident daily. This 24-hour staffing includes registered nurses, practical nurses, and assistants who run physical therapy routines in the on-site therapy gym and manage short-term respite stays.
For day-to-day life, a certified dietary manager runs the kitchen to handle personal food allergies, while campus amenities include private rooms with showers, a social activities schedule, and an outdoor courtyard equipped with a gazebo. Because the surrounding neighborhood is car-dependent, visiting families will almost always need to drive to the property.
Interested individuals can call the front office to ask how the admissions process works or to check on current bed availability. The administrative coordinator can also provide information regarding recent health surveys from government inspectors, who previously noted compliance issues here with medication management, infection control protocols, care documentation, and resident safety procedures.
North Hills Life Care and Rehab is legally operated by Northwest Health and Rehab, Inc., and administered by Rochelle Johnson.
Key information about the people who lead and staff this community.
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
Deficiencies
| This Facility | AR Average | vs. AR Avg |
|---|---|---|---|
|
Total deficiencies
| 43 | 21 | This facility has 105% more total deficiencies than a typical Arkansas nursing home (43 vs. AR avg 21).↑ 105% worse |
Arkansas average 4.2
Last Health inspection on Aug 2024
Arkansas average 21.8
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
22 of 24 citations resulted from standard inspections; and 2 of 24 resulted from complaint investigations.
Arkansas average: 0.4
Arkansas average: 0.2
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
1,453 contractor hours this quarter
| Certified Nursing Assistant | 53 | 0 | 53 | 18,169 | 92 | 100% | 8.5 |
| Licensed Practical Nurse | 16 | 0 | 16 | 5,001 | 92 | 100% | 8 |
| RN Director of Nursing | 5 | 0 | 5 | 2,252 | 82 | 89% | 8.3 |
| Registered Nurse | 8 | 0 | 8 | 1,378 | 88 | 96% | 8.5 |
| Medication Aide/Technician | 2 | 0 | 2 | 1,129 | 86 | 93% | 10 |
| Clinical Nurse Specialist | 5 | 4 | 9 | 927 | 84 | 91% | 6 |
| Other Dietary Services Staff | 2 | 0 | 2 | 839 | 67 | 73% | 7.6 |
| Nurse Aide in Training | 3 | 0 | 3 | 579 | 69 | 75% | 7.7 |
| Dental Services Staff | 1 | 0 | 1 | 503 | 63 | 68% | 8 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Speech Language Pathologist | 0 | 4 | 4 | 478 | 67 | 73% | 6.2 |
| Physical Therapy Aide | 0 | 5 | 5 | 446 | 69 | 75% | 5.9 |
| Qualified Social Worker | 0 | 4 | 4 | 136 | 64 | 70% | 2.1 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 87 | 43 | 47% | 2 |
| Physical Therapy Assistant | 0 | 6 | 6 | 72 | 47 | 51% | 1.4 |
| Occupational Therapy Aide | 0 | 2 | 2 | 55 | 8 | 9% | 6.9 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 29 | 3 | 3% | 9.5 |
| Medical Director | 0 | 1 | 1 | 28 | 14 | 15% | 2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
32% of new residents, usually for short-term rehab.
61% of new residents, often for short stays.
7% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for North Hills Life Care and Rehab from 2012–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (61% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
7.7 miles from city center
Estimated distance in miles from Fayetteville's city center to North Hills Life Care and Rehab's address, calculated via Google Maps.
Add your location
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
| Katherines Place at Wedington | NH MC RC SNF | Fayetteville | 109
Facility
109
AR AVG
84
Rank
#100 / 329 |
86.2%
Facility
86.2%
AR AVG
65.7
Rank
#21 / 165 | +31% | 4.61
Facility
4.61
AR AVG
4.67
Rank
#87 / 191 | +25% | -1% | $0
Facility
$0
AR AVG
$27.3k
Rank
#1 / 196 | 26
Facility
26
AR AVG
21.8
Rank
#147 / 195 | 6.5
Facility
6.5
AR AVG
5.3
Rank
#152 / 195 | - | 94 | A+ |
0
Facility
0
AR AVG
34
Rank
#402 / 416 | Kelly Souza | $11.3MFiscal year ending 12/2023
Facility
$11.3MFiscal year ending 12/2023
AR AVG
$9.4M
Rank
#28 / 189 | $5.3MFiscal year ending 12/2023
Facility
$5.3MFiscal year ending 12/2023
AR AVG
$3.4M
Rank
#38 / 189 | 46.5%Fiscal year ending 12/2023
Facility
46.5%Fiscal year ending 12/2023
AR AVG
37.9%
Rank
#132 / 189 | 45434 | ||||
| North Hills Life Care and Rehab | NH MC RC SNF | Fayetteville | 92
Facility
92
AR AVG
84
Rank
#155 / 329 |
87.3%
Facility
87.3%
AR AVG
65.7
Rank
#17 / 165 | +33% | 4.57
Facility
4.57
AR AVG
4.67
Rank
#87 / 191 | +12% | -2% | $0
Facility
$0
AR AVG
$27.3k
Rank
#1 / 196 | 24
Facility
24
AR AVG
21.8
Rank
#128 / 195 | 6.0
Facility
6.0
AR AVG
5.3
Rank
#137 / 195 | - | 80 | - |
0
Facility
0
AR AVG
34
Rank
#402 / 416 | Mark Miller | $9.1MFiscal year ending 12/2023
Facility
$9.1MFiscal year ending 12/2023
AR AVG
$9.4M
Rank
#63 / 189 | $4.5MFiscal year ending 12/2023
Facility
$4.5MFiscal year ending 12/2023
AR AVG
$3.4M
Rank
#66 / 189 | 49.4%Fiscal year ending 12/2023
Facility
49.4%Fiscal year ending 12/2023
AR AVG
37.9%
Rank
#113 / 189 | 45398 | ||||
| Fayetteville Health and Rehabilitation Center | NH MC SNF | Fayetteville (North Old Missouri Road) | 140
Facility
140
AR AVG
84
Rank
#18 / 329 |
65.7%
Facility
65.7%
AR AVG
65.7
Rank
#89 / 165 | 0% | 4.31
Facility
4.31
AR AVG
4.67
Rank
#130 / 191 | -23% | -8% | $0
Facility
$0
AR AVG
$27.3k
Rank
#1 / 196 | 38
Facility
38
AR AVG
21.8
Rank
#185 / 195 | 9.5
Facility
9.5
AR AVG
5.3
Rank
#187 / 195 | - | 92 | - |
15
Facility
15
AR AVG
34
Rank
#311 / 416 | Jesse White | $11.5MFiscal year ending 12/2023
Facility
$11.5MFiscal year ending 12/2023
AR AVG
$9.4M
Rank
#105 / 189 | $4.8MFiscal year ending 12/2023
Facility
$4.8MFiscal year ending 12/2023
AR AVG
$3.4M
Rank
#70 / 189 | 41.6%Fiscal year ending 12/2023
Facility
41.6%Fiscal year ending 12/2023
AR AVG
37.9%
Rank
#34 / 189 | 45220 | ||||
| Arkansas State Veterans Home at Fayetteville | NH HOS | Fayetteville (Evelyn Hills Shopping Center) | 90
Facility
90
AR AVG
84
Rank
#159 / 329 |
64.0%
Facility
64.0%
AR AVG
65.7
Rank
#102 / 165 | -3% | 6.92
Facility
6.92
AR AVG
4.67
Rank
#4 / 191 | +56% | +48% | $0
Facility
$0
AR AVG
$27.3k
Rank
#1 / 196 | 42
Facility
42
AR AVG
21.8
Rank
#190 / 195 | 10.5
Facility
10.5
AR AVG
5.3
Rank
#191 / 195 | - | 58 | - |
61
Facility
61
AR AVG
34
Rank
#44 / 416 | State Of Arkansas | $8.2M*Fiscal year ending 2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$8.2M*Fiscal year ending 2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
AR AVG
$9.4M
Rank
#126 / 189 | $4.5M*Fiscal year ending 2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$4.5M*Fiscal year ending 2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
AR AVG
$3.4M
Rank
#28 / 189 | 55%*Fiscal year ending 2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
55%*Fiscal year ending 2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
AR AVG
37.9%
Rank
#2 / 189 | 45417 | ||||
| Butterfield Trail Village | NH AL IL SNF | Fayetteville (East Joyce Boulevard) | 87
Facility
87
AR AVG
84
Rank
#166 / 329 |
46.0%
Facility
46.0%
AR AVG
65.7
Rank
#139 / 165 | -30% | 7.73
Facility
7.73
AR AVG
4.67
Rank
#1 / 191 | +19% | +65% | $58.0k
Facility
$58.0k
AR AVG
$27.3k
Rank
#189 / 196 | 21
Facility
21
AR AVG
21.8
Rank
#102 / 195 | 3.0
Facility
3.0
AR AVG
5.3
Rank
#13 / 195 | 3 | 40 | - |
39
Facility
39
AR AVG
34
Rank
#164 / 416 | Michael Spears | $15.2MFiscal year ending 12/2023
Facility
$15.2MFiscal year ending 12/2023
AR AVG
$9.4M
Rank
#1 / 189 | $9.6MFiscal year ending 12/2023
Facility
$9.6MFiscal year ending 12/2023
AR AVG
$3.4M
Rank
#1 / 189 | 63.2%Fiscal year ending 12/2023
Facility
63.2%Fiscal year ending 12/2023
AR AVG
37.9%
Rank
#99 / 189 | 45125 |
North Hills Life Care and Rehab is located in Fayetteville, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
North Hills Life Care and Rehab is legally operated by Northwest Health and Rehab, Inc., and administered by Rochelle Johnson.
North Hills Life Care and Rehab's occupancy is 87%.
North Hills Life Care and Rehab has been operating for approximately 22 years, based on available licensing and registration records.
No, North Hills Life Care and Rehab has a no-pet policy.
North Hills Life Care and Rehab is registered as a for-profit in AR.
Rochelle Johnson is the administrator of North Hills Life Care and Rehab.
North Hills Life Care and Rehab has 92 beds.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance