Total health inspections
4
Louisiana average 6.5
Last Health inspection on May 2025
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Lake Charles Care Center
Nursing Home
Lake Charles Care Center
Nursing Home
Lake Charles Care Center is a senior living community located in Lake Charles, Louisiana. It offers short-term rehabilitation, memory care, and long-term care services. The facility is committed to providing exceptional care in a home-like setting.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
182
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
71.2%
Residents per day (avg)
124
Occupancy rate
71.2%
Residents per day (avg)
124
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
28% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
57% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
15% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Proprietary home
Other
Home revenue
$11.7M
Profit
$848.3K
Proprietary home
Other
Home revenue
$11,733,360.00
Profit
$848,262.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.9M
182-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
Facility Type
Medicare and Medicaid
Additional licensing details
CMS Certification Number:
195413
County:
Calcasieu
Accreditations:
Medicare and Medicaid certified, member of the Louisiana Nursing Home Association, American Healthcare Association and Lake Charles Chamber of Commerce
Ownership & operating entity
Owner name:
DIVERSIFIED HEALTH CARE-LAKE CHARLES, LLC
Profit status:
For profit - Limited Liability company
Safety & Compliance
Safety Features:
24-hour surveillance cameras, fire protection including fire alarm, smoke detectors and sprinkler system
Care Services
Accepts Medicaid
Accepts Medicare
Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
24-Hour Staffing
Additional Policies & Features
Visitor Policy:
Visitors are welcome during typical waking hours.
Housekeeping:
Yes
Linen Service:
Yes
Utilities Included:
Yes
Programs & Activities
Activities
There are planned activities daily, a birthday party each month and special events.
Religious Services
Non-denominational church service provided on Sunday at 8:30 a.m.
Volunteer Programs
Yes, operated by the Activities Director
Dining & Nutrition
Food Description
Meals are served restaurant-style in dining rooms with three nutritious, dietician approved and chef prepared meals per day.
Meals Included
Yes
Meals Per Day
3
Meal Schedule
Breakfast 7:40 am; Lunch 11:40 am; Dinner 5:40 pm
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Compare Nursing Homes around Lake Charles
The information below is reported by the Louisiana Department of Health, Health Standards Section.
Landmark of Lake Charles
+8%
+16%
+4%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
LA 70601
130
No
-
PUGH, WILLIAM
74.4%
$8,488,782.00
$4,542,706.00
53.5%
96.10
4.7935
17
+8%+16%+4%
Lake Charles Care Center
-36%
+1%
-1%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
LA 70601
182
No
-
MAY, BRIAN
71.2%
$10,516,702.00
$6,149,933.00
58.5%
124.00
4.1708
13
-36%+1%-1%
Lake Charles Care Center
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
No
77
MAY, BRIAN
71.2%
$10,516,702.00
$6,149,933.00
58.5%
124.00
4.1708
13
-
-
Landmark of Lake Charles
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
No
45
-
-
-
-
-
-
-
-
-
-
Resthaven Nursing & Rehabilitation Center, LLC
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
No
48
-
-
-
-
-
-
-
-
-
-
Landmark of Lake Charles
Type of care:
SNF
AL
Community:
LA 70601
Bed Count:
130
Pets Allowed:
No
Operator:
PUGH, WILLIAM
CCN:
195630
Occupancy:
74.4%
Home Revenue:
$8,488,782.00
Payroll Costs:
$4,542,706.00
Payroll %:
53.5%
Avg Residents/Day:
96.10
Overall Rating:
Adj Nurse Hours:
4.7935
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
17
RN share vs State Avg:
+8%
+8%
Staffing vs State Avg:
+16%
+16%
Occupancy vs State Avg:
+4%
+4%
Lake Charles Care Center
Type of care:
SNF
AL
Community:
LA 70601
Bed Count:
182
Pets Allowed:
No
Operator:
MAY, BRIAN
CCN:
195413
Occupancy:
71.2%
Home Revenue:
$10,516,702.00
Payroll Costs:
$6,149,933.00
Payroll %:
58.5%
Avg Residents/Day:
124.00
Overall Rating:
Adj Nurse Hours:
4.1708
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
13
RN share vs State Avg:
-36%
-36%
Staffing vs State Avg:
+1%
+1%
Occupancy vs State Avg:
-1%
-1%
Lake Charles Care Center
Type of care:
SNF
AL
Pets Allowed:
No
Operator:
MAY, BRIAN
CCN:
195413
Occupancy:
71.2%
Home Revenue:
$10,516,702.00
Payroll Costs:
$6,149,933.00
Payroll %:
58.5%
Avg Residents/Day:
124.00
Overall Rating:
Adj Nurse Hours:
4.1708
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
13
Places of interest near Lake Charles Care Center
1.5 miles from city center
LAKE CHARLES, LA 70601
Calculate Travel Distance to Lake Charles Care Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
139
Total Staff
119
Employees
20
Contractors
49,655
Total Hours (Quarter)
61
Avg Staff/Day
8.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 4 | 8.1 | No |
| Licensed Practical Nurse | 34 | 9.7 | No |
| Certified Nursing Assistant | 67 | 9.3 | No |
Staff by Category
Administration ⓘ
3 staff
9.2hs shift avg
Nursing Staff ⓘ
115 staff
9.2hs shift avg
Physicians & Practitioners ⓘ
3 staff
6.7hs shift avg
Therapy Services ⓘ
13 staff
6.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
6.3hs shift avg
Dietary Services ⓘ
2 staff
7.2hs shift avg
Other Services ⓘ
1 staff
7.9hs shift avg
Contractor Analysis
6.8%
of total hours from contractors
3,367 contractor hours this quarter
RN Director of Nursing: 1
Physical Therapy Aide: 4
Qualified Social Worker: 2
Clinical Nurse Specialist: 2
Respiratory Therapy Technician: 1
Physical Therapy Assistant: 2
Occupational Therapy Aide: 1
Speech Language Pathologist: 4
Administrator: 1
Medical Director: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 67 | 0 | 67 | 26,479 | 91 | 100% | 9.3 |
| Licensed Practical Nurse | 34 | 0 | 34 | 13,053 | 91 | 100% | 9.7 |
| RN Director of Nursing | 9 | 1 | 10 | 4,262 | 80 | 88% | 7.6 |
| Qualified Social Worker | 0 | 2 | 2 | 769 | 75 | 82% | 6.3 |
| Speech Language Pathologist | 0 | 4 | 4 | 577 | 65 | 71% | 6.1 |
| Administrator | 1 | 1 | 2 | 518 | 52 | 57% | 10 |
| Physical Therapy Assistant | 0 | 2 | 2 | 506 | 64 | 70% | 7.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 490 | 69 | 76% | 7.1 |
| Physical Therapy Aide | 0 | 4 | 4 | 479 | 63 | 69% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 473 | 58 | 64% | 8.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 464 | 59 | 65% | 7.9 |
| Dietitian | 1 | 0 | 1 | 463 | 64 | 70% | 7.2 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 370 | 66 | 73% | 5.6 |
| Registered Nurse | 4 | 0 | 4 | 274 | 34 | 37% | 8.1 |
| Clinical Nurse Specialist | 0 | 2 | 2 | 250 | 41 | 45% | 5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 198 | 39 | 43% | 5.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 25 | 3 | 3% | 8.3 |
| Medical Director | 0 | 1 | 1 | 5 | 5 | 5% | 1 |
Health Inspection History
Inspections
Total health citations
13
Citations per inspection
3.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 13 citations resulted from standard inspections; and 2 of 13 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Louisiana averageLouisiana average: 1.1
Serious Health citations
0
0
100% better than Louisiana averageLouisiana average: 0.5
0 critical citations
0 serious citations
13 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
May 14, 2025
Corrected
Nutrition moderate citation
May 14, 2025
Corrected
Nutrition moderate citation
May 14, 2025
Corrected
Quality of Care moderate citation
May 14, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit LLC
Resident Census by Payment Source
123
Total Residents
Medicare
14
(11.4%)
ⓘ
Medicaid
102
(82.9%)
ⓘ
Private Pay/Other
7
(5.7%)
ⓘ
Specialized Care Beds
22
Total Specialty Beds
12.1%
of Bed Capacity
22
Alzheimer's / Dementia Beds ⓘ
12.1%
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
In line with Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.9
22% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.7%
Percent of long-stay residents whose need for help with daily activities has increased
17.7%
14% better than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
19.3%
Percent of long-stay residents whose ability to move independently worsened
19.3%
18% better than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.9%
36% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
10% worse than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.7%
Percent of long-stay high risk residents with pressure ulcers
5.7%
11% better than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
11.2%
Percent of long-stay residents with a urinary tract infection
11.2%
310% worse than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
10.5%
Percent of long-stay residents who lose too much weight
10.5%
104% worse than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.2%
Percent of long-stay residents who have depressive symptoms
0.2%
85% better than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
47.7%
Percent of long-stay residents who received an antipsychotic medication
47.7%
133% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.3%
7% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
5% better than Louisiana averageLouisiana average: 94.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
21% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.1%
Percent of short-stay residents who newly received an antipsychotic medication
3.1%
In line with Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
19% better than Louisiana averageLouisiana average: 76.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Lake Charles Care Center based on CMS SNF Cost Reports.
Occupancy Rate
71.2%
↑ 1.1pp vs 2022
Net Income
$848,262
↑ ~$1.3M vs 2022
Total Payroll
$8,438,044
↑ ~$1.2M vs 2022
Profit Margin
8.1%
↑ 13.3pp vs 2022
Loading trend charts...
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