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5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Complete Care at Marcella is a 150-bed nursing home located at 2305 Rancocas Road in Burlington, New Jersey. Operated by Complete Care at Marcella, LLC and led by administrator Chaim Kaufman, the Burlington County facility accepts Medicare, Medicaid, and private pay. For visitors, the local area has a walkability score of 68 out of 100, meaning some errands can be managed on foot, while most trips require a short drive.
High demand characterizes the building’s operations, which maintains an average occupancy rate of 95 percent. A typical stay lasts around 94 days, pointing to an operational emphasis on post-acute recovery and short-term rehabilitation rather than permanent housing. To manage these admissions, 24-hour staffing provides an average of 3 hours and 44 minutes of direct nursing care per resident each day, utilizing a clinical mix of registered nurses, licensed practical nurses, and nurse aides. This team handles respite stays alongside complex medical programs for cardiac care, neuro and stroke recovery, pulmonary and renal care, bariatric services, palliative care, and psychiatric support.
Official evaluation reports over the past few years show that state inspectors have repeatedly focused on staffing documentation, resident care records, and infection control protocols. When analyzing the facility’s long-term regulatory dataset, the center maintains an overall citations-per-inspection rate of zero.
Regarding daily lifestyle and accommodation details, the facility provides standard meals and on-site support integrated into the medical routine, though current public records do not provide specific breakdowns of the recreational calendar, room arrangements, or dining amenities.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 129th out of 274 homes in New Jersey for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 19m per day | ▼ 53% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 10m per day | ▲ 24% State avg: 56m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 1m per day | ▼ 10% State avg: 2h 14m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 6m per day | ▼ 10% State avg: 3h 27m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 26% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 14m per day | ▼ 53% State avg: 29m per day · National avg: 28m per day |
Higher than the New Jersey average: 77%Complete Care At Marcella is administrated by Mr. Chaim Kaufman.
Officers are individuals or entities with formal legal or financial responsibility for the organization that owns this facility
LLC Pc Nj1 Opcos
In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NJ Average | vs. NJ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 32 | 18 | This facility has 78% more total deficiencies than a typical New Jersey nursing home (32 vs. NJ avg 18).↑ 78% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 6.4 | 3.6 | This facility has 78% more deficiencies per year than a typical New Jersey nursing home (6.4 vs. NJ avg 3.6).↑ 78% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.1 | 2 | This facility has 5% more deficiencies per inspection than a typical New Jersey nursing home (2.1 vs. NJ avg 2).↑ 5% worse |
Inspections
| This Facility | NJ Average | vs. NJ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 15 | 9 | This facility has 67% more total inspections than a typical New Jersey nursing home (15 vs. NJ avg 9).↑ 67% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
New Jersey average 4
Last Health inspection on Jul 2025
New Jersey average 20.9
New Jersey average 5.35
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 15 citations resulted from standard inspections; 2 of 15 resulted from complaint investigations; and 2 of 15 came from combined inspections (standard and complaint).
100% better than New Jersey averageNew Jersey average: 0.7
100% better than New Jersey averageNew Jersey average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
26% more staff per resident than New Jersey average
0% compared with New Jersey average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 6 RN Staff are full-time employees. No contractors work on this role.
6
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursAssists with medical care and medications.
95 total: 30 full-time employees and 65 contractors.
95
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursHelps with daily care and mobility.
130 total: 74 full-time employees and 56 contractors.
130
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
7,110 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 74 | 56 | 130 | 26,630 | 92 | 100% | 7.9 |
| Licensed Practical Nurse | 30 | 65 | 95 | 12,865 | 92 | 100% | 9.2 |
| Other Dietary Services Staff | 8 | 0 | 8 | 3,015 | 88 | 96% | 6.9 |
| RN Director of Nursing | 7 | 0 | 7 | 2,426 | 76 | 83% | 8 |
| Registered Nurse | 6 | 0 | 6 | 2,050 | 91 | 99% | 8.5 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,762 | 90 | 98% | 8 |
| Physical Therapy Aide | 0 | 9 | 9 | 1,120 | 83 | 90% | 8 |
| Respiratory Therapy Technician | 0 | 8 | 8 | 970 | 76 | 83% | 6.5 |
| Speech Language Pathologist | 0 | 6 | 6 | 943 | 76 | 83% | 7.1 |
| Physical Therapy Assistant | 0 | 11 | 11 | 872 | 76 | 83% | 7.2 |
| Dietitian | 10 | 0 | 10 | 688 | 67 | 73% | 7.7 |
| Qualified Social Worker | 0 | 3 | 3 | 477 | 66 | 72% | 6.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 476 | 58 | 63% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 456 | 57 | 62% | 8 |
| Dental Services Staff | 8 | 0 | 8 | 445 | 42 | 46% | 7.6 |
| Administrator | 1 | 0 | 1 | 416 | 52 | 57% | 8 |
| Occupational Therapy Aide | 14 | 0 | 14 | 203 | 4 | 4% | 6.8 |
| Other Social Services Staff | 2 | 0 | 2 | 47 | 3 | 3% | 7.8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
3.5
49% better than New Jersey averageNew Jersey average: 6.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.4
8% worse than New Jersey averageNew Jersey average: 12.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
5.5%
45% better than New Jersey averageNew Jersey average: 10.1%
Percent of long-stay residents whose ability to move independently worsened
6.5%
41% better than New Jersey averageNew Jersey average: 11.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
28.2%
76% worse than New Jersey averageNew Jersey average: 16.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.2%
91% better than New Jersey averageNew Jersey average: 2.4%
Percent of long-stay high risk residents with pressure ulcers
3.4%
45% better than New Jersey averageNew Jersey average: 6.1%
Percent of long-stay residents with a urinary tract infection
0.2%
77% better than New Jersey averageNew Jersey average: 1.0%
Percent of long-stay residents who lose too much weight
1.7%
63% better than New Jersey averageNew Jersey average: 4.6%
Percent of long-stay residents who have depressive symptoms
12.2%
8% worse than New Jersey averageNew Jersey average: 11.3%
Percent of long-stay residents who received an antipsychotic medication
11.2%
In line with New Jersey averageNew Jersey average: 11.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
7% better than New Jersey averageNew Jersey average: 93.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with New Jersey averageNew Jersey average: 97.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.02
51% better than New Jersey averageNew Jersey average: 2.08
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.97
13% better than New Jersey averageNew Jersey average: 1.12
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
21% better than New Jersey averageNew Jersey average: 78.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.5%
32% worse than New Jersey averageNew Jersey average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.4%
17% better than New Jersey averageNew Jersey average: 80.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.9%
6% better than New Jersey averageNew Jersey average: 25.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.2%
24% better than New Jersey averageNew Jersey average: 8.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.5%
32% better than New Jersey averageNew Jersey average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
68.4%
27% better than New Jersey averageNew Jersey average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
49.1%
In line with New Jersey averageNew Jersey average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
39% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
12% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
145Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Complete Care At Marcella from 2011–2023, based on CMS SNF Cost Reports.
Based on the 2023 CMS SNF Cost Report.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #118 / 272Payroll — State benchmarkedThis home is ranked 118th out of 272 homes in New Jersey. Shows total annual staff payroll benchmarked to the New Jersey average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Rehabilitative Support
On-site Medical Care and Health Services
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
New residents most often arrive under private pay (49% of admissions), and a typical private pay stay runs around 1 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Burlington's city center to Complete Care At Marcella's address, calculated via Google Maps.
Add your location
Complete Care At Marcella is located in Burlington, New Jersey.
Here are the financial assistance programs available to residents in New Jersey.
The information below is reported by the New Jersey Department of Health, Health Facilities Evaluation and Licensing.
| Complete Care At Marcella |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
PC Palliative Care
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Burlington | 150
Facility
150
NJ AVG
125
Rank
#145 / 561 |
95.3%
Facility
95.3%
NJ AVG
77%
Rank
#31 / 493 | +24% | 3.73
Facility
3.73
NJ AVG
3.88
Rank
#129 / 274 | -81% | -4% | $0
Facility
$0
NJ AVG
$76.4k
Rank
#1 / 276 | 15
Facility
15
NJ AVG
20.9
Rank
#80 / 276 | 3.0
Facility
3.0
NJ AVG
5.3
Rank
#39 / 276 | - | 143 | - |
68
Facility
68
NJ AVG
47
Rank
#171 / 640 | - | $19.9M
Facility
$19.9M
NJ AVG
$19.6M
Rank
#132 / 272 | $10.0M
Facility
$10.0M
NJ AVG
$7.1M
Rank
#118 / 272 | 50.3%
Facility
50.3%
NJ AVG
39.3%
Rank
#147 / 272 | 315330 | ||||
| Complete Care At Burlington Woods |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
PC Palliative Care
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Burlington | 215
Facility
215
NJ AVG
125
Rank
#43 / 561 |
68.8%
Facility
68.8%
NJ AVG
77%
Rank
#345 / 493 | -11% | 3.33
Facility
3.33
NJ AVG
3.88
Rank
#207 / 274 | -68% | -14% | $63.5k
Facility
$63.5k
NJ AVG
$76.4k
Rank
#231 / 276 | 22
Facility
22
NJ AVG
20.9
Rank
#163 / 276 | 7.3
Facility
7.3
NJ AVG
5.3
Rank
#227 / 276 | 1 | 170 | - |
68
Facility
68
NJ AVG
47
Rank
#171 / 640 | Yitzchok Levovitz | $20.1M
Facility
$20.1M
NJ AVG
$19.6M
Rank
#128 / 272 | $10.5M
Facility
$10.5M
NJ AVG
$7.1M
Rank
#107 / 272 | 52.6%
Facility
52.6%
NJ AVG
39.3%
Rank
#114 / 272 | 315050 | ||||
| Cambridge Rehabilitation & Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NC Nursing Care
PC Palliative Care
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Moorestown | 201
Facility
201
NJ AVG
125
Rank
#54 / 561 |
74.9%
Facility
74.9%
NJ AVG
77%
Rank
#292 / 493 | -3% | 3.40
Facility
3.40
NJ AVG
3.88
Rank
#186 / 274 | +13% | -12% | $24.9k
Facility
$24.9k
NJ AVG
$76.4k
Rank
#203 / 276 | 30
Facility
30
NJ AVG
20.9
Rank
#228 / 276 | 4.3
Facility
4.3
NJ AVG
5.3
Rank
#106 / 276 | 4 | 155 | - |
33
Facility
33
NJ AVG
47
Rank
#420 / 640 | Darren Fox | $21.8M
Facility
$21.8M
NJ AVG
$19.6M
Rank
#97 / 272 | $12.1M
Facility
$12.1M
NJ AVG
$7.1M
Rank
#64 / 272 | 55.2%
Facility
55.2%
NJ AVG
39.3%
Rank
#88 / 272 | 315201 |
Complete Care At Marcella has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to NJ state health department records, Complete Care At Marcella's license number is 60315.
According to NJ state health department records, Complete Care At Marcella's license expires on January 31, 2026.
Complete Care At Marcella's occupancy is 95%.
Mr. CHAIM KAUFMAN is the administrator of Complete Care At Marcella.
Complete Care At Marcella has 150 beds.
Yes — there is 1 photo of Complete Care At Marcella in the photo gallery on this page.
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