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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 258th out of 258 homes in New Jersey.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 31m per day | ▼ 24% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 17m per day | ▲ 38% State avg: 56m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 23m per day | ▼ 38% State avg: 2h 14m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 59m per day | ▼ 14% State avg: 3h 27m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ■ Avg State avg: 6m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 22m per day | ▼ 24% State avg: 29m per day · National avg: 29m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
36% of new residents, usually for short-term rehab.
40% of new residents, often for short stays.
24% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #105 / 256Payroll — state benchmarkedThis home is ranked 105th out of 256 homes in New Jersey.Shows total annual staff payroll benchmarked to the New Jersey average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the New Jersey average: 77%Complete Care At Wayne Hills Rehab & Resp Center is administrated by Mr. RAPHOEL MULLER.
Officers are individuals or entities with formal legal or financial responsibility for the organization that owns this facility
Lakeview Opco Holdco LLC
In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.
The data displayed corresponds to the last 7 years.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
21 with citations
0 without citations
New Jersey average: 8 visits/inspections
New Jersey average: 6 inspections
New Jersey average: 22 inspections with citations
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New Jersey average: 18 deficiencies
The most recent inspection on November 20, 2025, did not identify any deficiencies. Earlier inspections showed a pattern of deficiencies related to resident care, including failure to provide assistance with activities of daily living and wound care, as well as issues with reporting and investigating abuse allegations. Complaint investigations substantiated failures in timely reporting and investigation of abuse, and inspectors cited infection control deficiencies during an outbreak of multi-drug resistant organisms. Enforcement actions included an Immediate Jeopardy finding in July 2025 related to abuse reporting, which was resolved promptly, and no fines or license suspensions were listed in the available reports. The facility’s record shows some improvement over time, with recent inspections free of deficiencies following earlier citations.
New Jersey average 4
Last Health inspection on Jul 2025
New Jersey average 20.9
New Jersey average 5.35
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 19 citations resulted from standard inspections; and 4 of 19 resulted from complaint investigations.
43% worse than New Jersey averageNew Jersey average: 0.7
0
100% better than New Jersey averageNew Jersey average: 0.4
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jul 18, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 10, 2024
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 10, 2024
Corrected
Issues related to the availability and quality of nursing staff and the care they provide.
May 24, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Complete Care At Wayne Hills Rehab & Resp Center is located in Wayne, New Jersey.
Here are the financial assistance programs available to residents in New Jersey.
1.2 miles from city center
Estimated distance in miles from Wayne's city center to Complete Care At Wayne Hills Rehab & Resp Center's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
31% worse than New Jersey averageNew Jersey average ratio: 1.77:1
0% compared with New Jersey averageNew Jersey average: 8 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Total hours from contractors
2,957 contractor hours this quarter
| Certified Nursing Assistant | 37 | 0 | 37 | 12,854 | 91 | 100% | 8 |
| Licensed Practical Nurse | 22 | 0 | 22 | 8,572 | 91 | 100% | 8.2 |
| RN Director of Nursing | 6 | 0 | 6 | 2,669 | 85 | 93% | 8.3 |
| Registered Nurse | 8 | 0 | 8 | 2,041 | 91 | 100% | 7.4 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,425 | 91 | 100% | 6.5 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,104 | 79 | 87% | 8.4 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 940 | 72 | 79% | 6.9 |
| Physical Therapy Aide | 0 | 4 | 4 | 671 | 67 | 74% | 7.2 |
| Physical Therapy Assistant | 0 | 4 | 4 | 522 | 66 | 73% | 7.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 508 | 63 | 69% | 8.1 |
| Speech Language Pathologist | 0 | 1 | 1 | 502 | 62 | 68% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Dietitian | 1 | 0 | 1 | 456 | 57 | 63% | 8 |
| Administrator | 1 | 0 | 1 | 440 | 55 | 60% | 8 |
| Qualified Social Worker | 0 | 1 | 1 | 321 | 38 | 42% | 8.5 |
| Nurse Aide in Training | 1 | 0 | 1 | 85 | 16 | 18% | 5.3 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
83Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.0
17% worse than New Jersey averageNew Jersey average: 6.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.2
22% worse than New Jersey averageNew Jersey average: 12.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
10.8%
7% worse than New Jersey averageNew Jersey average: 10.1%
Percent of long-stay residents whose ability to move independently worsened
8.7%
22% better than New Jersey averageNew Jersey average: 11.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.3%
65% worse than New Jersey averageNew Jersey average: 16.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
68% worse than New Jersey averageNew Jersey average: 2.4%
Percent of long-stay high risk residents with pressure ulcers
13.2%
116% worse than New Jersey averageNew Jersey average: 6.1%
Percent of long-stay residents with a urinary tract infection
2.2%
133% worse than New Jersey averageNew Jersey average: 1.0%
Percent of long-stay residents who lose too much weight
3.3%
29% better than New Jersey averageNew Jersey average: 4.6%
Percent of long-stay residents who have depressive symptoms
11.5%
In line with New Jersey averageNew Jersey average: 11.3%
Percent of long-stay residents who received an antipsychotic medication
7.8%
30% better than New Jersey averageNew Jersey average: 11.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
7% better than New Jersey averageNew Jersey average: 93.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
95.6%
In line with New Jersey averageNew Jersey average: 97.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.26
9% worse than New Jersey averageNew Jersey average: 2.08
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.70
52% worse than New Jersey averageNew Jersey average: 1.12
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
76.7%
In line with New Jersey averageNew Jersey average: 78.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
6% worse than New Jersey averageNew Jersey average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.0%
7% better than New Jersey averageNew Jersey average: 80.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.7%
17% worse than New Jersey averageNew Jersey average: 25.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.6%
5% worse than New Jersey averageNew Jersey average: 8.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than New Jersey averageNew Jersey average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.6%
In line with New Jersey averageNew Jersey average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
41.5%
18% worse than New Jersey averageNew Jersey average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
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| Excel Care At Wayne |
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Wayne (Packanack Lake) | 120 | 87.5% | +14% | 3.03 | -55% | -22% | 0 | 9 | 3.0 | 1 | 112 | 24 | Frankel, Rochel | $14.1M | $3.8M | 26.9% | 315103 | ||||
| Complete Care At Wayne Hills Rehab & Resp Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Wayne (Packanack Lake) | 120 | 79.3% | +3% | 2.49 | -17% | -36% | 0 | 19 | 3.2 | 1 | 91 | 24 | Lakeview Opco Holdco Llc | $14.1M | $7.1M | 50.6% | 315110 |
Historical financial and operational data for Complete Care At Wayne Hills Rehab & Resp Center based on CMS SNF Cost Reports.
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Complete Care At Wayne Hills Rehab & Resp Center is in the Packanack Lake neighborhood of Wayne.
The legal owner and operator of Complete Care At Wayne Hills Rehab & Resp Center is Complete Care At Lakeview Llc.
Complete Care At Wayne Hills Rehab & Resp Center has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to NJ state health department records, Complete Care At Wayne Hills Rehab & Resp Center's license number is 61610.
According to NJ state health department records, Complete Care At Wayne Hills Rehab & Resp Center's license expires on October 31, 2026.
Mr. RAPHOEL MULLER is the administrator of Complete Care At Wayne Hills Rehab & Resp Center.
Complete Care At Wayne Hills Rehab & Resp Center has 120 beds.
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