Show Inspection Reports
Total health inspections
5
State average N/A
Last Health inspection on Feb 2025
Primarily long-term care, limited rehab
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
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Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Utica Rehabilitation & Nursing Center
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Utica Rehabilitation & Nursing Center
Utica Rehabilitation & Nursing Center is a facility in Utica, NY, that specializes in short-term rehabilitation and post-acute care. The center is committed to providing high-quality care and fostering meaningful relationships among residents and staff. It offers a range of services to promote the physical and emotional well-being of its residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
89.2%
Residents per day (avg)
111
Occupancy rate
89.2%
Residents per day (avg)
111
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term residence
Daily assistance
Occasional rehab needs
Breakdown by payment type
Medicare
15% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
63% of new residents, often for short stays.
Typical stay
2 months
Medicaid
21% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$17.3M
Operating loss
-$975.1K
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$17.3M
Operating loss
-$975.1K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$18.3M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
12 years in operation
A community with a solid operating history and experience delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeNursing Home
StatusActive
CountyOneida
License Number3202316N
CMS Certification Number335471
Owner NameURNC Operating, LLC (For Profit)
Rehabilitation Services
Short-Term Rehab
Nursing Services
Licensed Nurses/CNAs
Specific ProgramsWho We Are, Our Mission, Our Team, Location, What We Do, Services, Community, Gallery, Contact, Residents, Information, Careers, PAY ONLINE
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
9 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
New York average: 9 inspections
223 complaints
185.8 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 79 complaints
Latest inspection
Date
February 11, 2025
Complaint Investigation83 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
49 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New York average: 22 deficiencies
8
enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
March 8, 2023: Stipulation & Order #: NH-23-072
A formal agreement with the state to correct serious or repeated issues.
Date not yet available: Stipulation & Order #: NH-23-030
A formal agreement with the state to correct serious or repeated issues.
September 23, 2021: Stipulation & Order #: NH-21-232
A formal agreement with the state to correct serious or repeated issues.
December 21, 2018: Stipulation & Order #: NH-19-021
A formal agreement with the state to correct serious or repeated issues.
September 18, 2018: Stipulation & Order #: NH-19-010
A formal agreement with the state to correct serious or repeated issues.
July 18, 2018: Stipulation & Order #: NH-18-040
A formal agreement with the state to correct serious or repeated issues.
Date not yet available: Stipulation & Order #: NH-18-001
A formal agreement with the state to correct serious or repeated issues.
January 9, 2014: Stipulation & Order #: NH-16-054
A formal agreement with the state to correct serious or repeated issues.
Inspection Report Summary for Utica Rehabilitation & Nursing Center
The most recent inspection on February 11, 2025, found multiple deficiencies including immediate jeopardy related to accident hazards and abuse reporting, all of which were corrected by April 2025. Earlier inspections showed a pattern of deficiencies involving abuse and neglect, care planning, quality of care, and infection control, with immediate jeopardy cited in several cases. Inspectors also noted issues with safety systems such as sprinkler maintenance and consistent reporting to the national health safety network. Complaint investigations were not substantiated in the available reports, and no fines or license actions were listed. The facility has addressed many prior deficiencies over time, indicating some improvement despite recurring challenges.
Health Inspection History
Inspections
Total health citations
39
State average N/A
Citations per inspection
7.8
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 39 citations resulted from standard inspections; 7 of 39 resulted from complaint investigations; and 6 of 39 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
3 critical citations
0 serious citations
36 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 11, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 11, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Feb 11, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Feb 11, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 11, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 11, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 11, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 11, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Filter by care type
| Utica Rehabilitation & Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Utica | - | 120 | A+ | - | - |
| Anton’s Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boerne | - | 10 | - | - | - |
| Job Haines Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield | - | 40 | - | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Village Care Homes Assisted Living – Stephen F Austin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe | - | 16 | - | 27 | Private / Semi-Private Suite |
| Countryside Manor Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe | - | 12 | - | 8 | - |
Places of interest near Utica Rehabilitation & Nursing Center
1.6 miles from city center
Estimated distance in miles from Utica's city center to Utica Rehabilitation & Nursing Center's address, calculated via Google Maps.
Calculate Travel Distance to Utica Rehabilitation & Nursing Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
176
Employees
176
Contractors
0
Staff to resident ratio
1.61:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
64
Average shift
7.6 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
44,263
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
31
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
98
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0%
0 contractor hours this quarter
No contractor roles were reported this quarter.
Staff by category
| Certified Nursing Assistant | 98 | 0 | 98 | 23,531 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 31 | 0 | 31 | 8,853 | 91 | 100% | 8.3 |
| Registered Nurse | 20 | 0 | 20 | 6,006 | 91 | 100% | 8.2 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 1,033 | 76 | 84% | 7.4 |
| Mental Health Service Worker | 2 | 0 | 2 | 953 | 63 | 69% | 8 |
| Other Dietary Services Staff | 7 | 0 | 7 | 839 | 84 | 92% | 6.6 |
| Physical Therapy Assistant | 4 | 0 | 4 | 589 | 73 | 80% | 5.2 |
| Nurse Practitioner | 1 | 0 | 1 | 481 | 60 | 66% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Dietitian | 1 | 0 | 1 | 459 | 60 | 66% | 7.6 |
| Physical Therapy Aide | 3 | 0 | 3 | 421 | 63 | 69% | 5.8 |
| Speech Language Pathologist | 1 | 0 | 1 | 368 | 62 | 68% | 5.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 165 | 50 | 55% | 3.3 |
| Qualified Social Worker | 1 | 0 | 1 | 103 | 26 | 29% | 3.9 |
98 Certified Nursing Assistant
% of Days
100%
31 Licensed Practical Nurse
% of Days
100%
20 Registered Nurse
% of Days
100%
5 Respiratory Therapy Technician
% of Days
84%
2 Mental Health Service Worker
% of Days
69%
7 Other Dietary Services Staff
% of Days
92%
4 Physical Therapy Assistant
% of Days
80%
1 Nurse Practitioner
% of Days
66%
1 Administrator
% of Days
64%
1 Dietitian
% of Days
66%
3 Physical Therapy Aide
% of Days
69%
1 Speech Language Pathologist
% of Days
68%
1 Occupational Therapy Aide
% of Days
55%
1 Qualified Social Worker
% of Days
29%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
109
Medicare
17
15.6% of residents
Medicaid
86
78.9% of residents
Private pay or other
6
5.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
6% better than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
12.9
29% better than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
10.2%
Percent of long-stay residents whose need for help with daily activities has increased
10.2%
38% better than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.0%
Percent of long-stay residents whose ability to move independently worsened
11.0%
34% better than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.6%
18% better than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.6%
Percent of long-stay residents experiencing one or more falls with major injury
5.6%
88% worse than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.8%
Percent of long-stay high risk residents with pressure ulcers
4.8%
33% better than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.5%
Percent of long-stay residents with a urinary tract infection
1.5%
10% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
14.5%
Percent of long-stay residents who lose too much weight
14.5%
137% worse than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
13.5%
Percent of long-stay residents who received an antipsychotic medication
13.5%
7% worse than State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
87.2%
8% worse than State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
79.8%
In line with State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
Percent of short-stay residents who newly received an antipsychotic medication
2.0%
55% worse than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
39.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
39.7%
50% worse than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$197K
197% higher than State averageState average: $66K
Number of fines
2
In line with State averageState average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than State averageState average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$197K
State average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 14, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 14, 2025
$141K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 7, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 7, 2024
$56K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Utica Rehabilitation & Nursing Center based on CMS SNF Cost Reports.
Occupancy Rate
89.2%
↓ 4.9pp vs 2022
Net Income
-$975.1K
↓ ~$939.0K vs 2022
Total Payroll
$6.9M
↓ ~$211.9K vs 2022
Profit Margin
-5.6%
↓ 5.4pp vs 2022
Loading trend charts...
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