Show Inspection Reports
Total health inspections
1
State average N/A
Last Health inspection on May 2023
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Cliffside Rehabilitation & Residential Health Care Center
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Cliffside Rehabilitation & Residential Health Care Center
Assisted Living in USA
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Cliffside Rehabilitation & Residential Health Care Center has been providing high-quality care since 1971. The facility offers a range of services including short-term rehabilitation, long-term residential care, and specialized care for ventilator and dialysis patients. It is recognized for its clinical excellence and commitment to the well-being of its residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 26m per day
vs avg
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
218
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.5%
Avg. Length of Stay
117 days
Occupancy rate
94.5%
Avg. Length of Stay
117 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
53% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
16% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$44.3M
Profit
$840.3K
Privately-owned community
Operated by a business corporation.
Home revenue
$44.3M
Profit
$840.3K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$31.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$43.5M
218-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
34 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeNursing Home
StatusActive
CountyQueens
License Number7003380N
CMS Certification Number335349
Accreditations5-star rating presented by Centers for Medicare & Medicaid Services
Inspection RatingOverall Quality 4 Stars, Health Inspection 4 Stars, Quality Measures 3 Stars, Staffing 3 Stars
Owner NameCliffside Nursing Home Inc (For Profit)
Rehabilitation Services
Short-Term Rehab
Doctor on Staff
Nursing Services
Licensed Nurses/CNAs
24-Hour Staffing
Specific ProgramsShort Term Rehabilitation, Long Term Residential Care, Ventilator & Respiratory Care, Amputee & Wound Care, Dialysis, Cultural Asian Unit
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
2 inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
New York average: 9 inspections
43 complaints
19.7 complaints per 100 occupied beds
New York average: 49.9 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
New York average: 79 complaints
Latest inspection
Date
July 23, 2025
Complaint Investigation15 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
New York average: 29 citations
19 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New York average: 22 deficiencies
2
enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
May 10, 2021: Stipulation & Order #: NH-24-017
A formal agreement with the state to correct serious or repeated issues.
May 27, 2020: Stipulation & Order #: NH-20-032
A formal agreement with the state to correct serious or repeated issues.
Inspection Report Summary for Cliffside Rehabilitation & Residential Health Care Center
The most recent inspection on July 23, 2025, identified five deficiencies related to resident mobility, nurse staffing information, physical restraints, environment, and discharge from exits. Earlier inspections showed a pattern of both health and life safety citations, including issues with care planning, assessments, electrical and fire safety systems, and building maintenance. Inspectors cited recurring themes around quality of care, safety measures, and environmental conditions. Complaint investigations were not noted in the available reports. The facility’s deficiencies have remained consistent over time without a clear trend of improvement or worsening.
Health Inspection History
Inspections
Total health citations
4
State average N/A
Citations per inspection
4
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 4 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
In line with State averageState average: N/A
Serious Health citations
0
0
In line with State averageState average: N/A
0 critical citations
0 serious citations
4 moderate citations
0 minor citations
Citations history (last 3 years)
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 16, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 16, 2023
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 16, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 16, 2023
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 16, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 16, 2023
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 16, 2023
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
May 16, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Usa The information below is reported by the New York State Department of Health.
Filter by care type
| Cliffside Rehabilitation & Residential Health Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Flushing | - | 218 | A+ | - | - |
| Fenwick Landing Senior Care Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Waldorf | - | - | - | - | - |
| Anton’s Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Boerne | - | 10 | - | - | - |
| Job Haines Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | - | 40 | - | 85 | Studio / 1 Bed / Private / Semi-Private Rooms |
| Village Care Homes Assisted Living – Stephen F Austin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Conroe (Alden Bridge) | - | 16 | - | 27 | Private / Semi-Private Suite |
Places of interest near Cliffside Rehabilitation & Residential Health Care Center
0.4 miles from city center
Estimated distance in miles from Flushing's city center to Cliffside Rehabilitation & Residential Health Care Center's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
299
Employees
128
Contractors
171
Staff to resident ratio
1.46:1
0% compared with State averageState average ratio: 0:0
Avg staff/day
148
Average shift
7.3 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
98,195
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
37
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
63
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
139
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
49.5%
48,579 contractor hours this quarter
Certified Nursing Assistant: 79
Licensed Practical Nurse: 46
Registered Nurse: 19
Physical Therapy Aide: 5
Physical Therapy Assistant: 4
Respiratory Therapy Technician: 3
Speech Language Pathologist: 3
Qualified Social Worker: 3
Other Dietary Services Staff: 2
Occupational Therapy Aide: 2
Occupational Therapy Assistant: 2
Respiratory Therapist: 1
Medical Director: 1
Other Physician: 1
Staff by category
| Certified Nursing Assistant | 60 | 79 | 139 | 48,018 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 17 | 46 | 63 | 19,976 | 91 | 100% | 7 |
| Registered Nurse | 18 | 19 | 37 | 12,339 | 91 | 100% | 7.4 |
| Qualified Activities Professional | 22 | 0 | 22 | 6,532 | 91 | 100% | 8.2 |
| Mental Health Service Worker | 6 | 0 | 6 | 1,979 | 75 | 82% | 7 |
| Physical Therapy Aide | 0 | 5 | 5 | 1,409 | 68 | 75% | 7 |
| Speech Language Pathologist | 0 | 3 | 3 | 1,358 | 65 | 71% | 7.6 |
| Occupational Therapy Aide | 0 | 2 | 2 | 995 | 64 | 70% | 9 |
| Physical Therapy Assistant | 0 | 4 | 4 | 982 | 68 | 75% | 5.6 |
| Dietitian | 3 | 0 | 3 | 951 | 70 | 77% | 7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 926 | 66 | 73% | 7.5 |
| Other Dietary Services Staff | 0 | 2 | 2 | 557 | 69 | 76% | 6.8 |
| Respiratory Therapist | 0 | 1 | 1 | 473 | 62 | 68% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 443 | 59 | 65% | 7.5 |
| Qualified Social Worker | 0 | 3 | 3 | 417 | 61 | 67% | 6.2 |
| Administrator | 1 | 0 | 1 | 397 | 62 | 68% | 6.4 |
| Medical Director | 0 | 1 | 1 | 195 | 39 | 43% | 5 |
| Other Physician | 0 | 1 | 1 | 156 | 39 | 43% | 4 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 96 | 33 | 36% | 2.7 |
139 Certified Nursing Assistant
% of Days
100%
63 Licensed Practical Nurse
% of Days
100%
37 Registered Nurse
% of Days
100%
22 Qualified Activities Professional
% of Days
100%
6 Mental Health Service Worker
% of Days
82%
5 Physical Therapy Aide
% of Days
75%
3 Speech Language Pathologist
% of Days
71%
2 Occupational Therapy Aide
% of Days
70%
4 Physical Therapy Assistant
% of Days
75%
3 Dietitian
% of Days
77%
3 Respiratory Therapy Technician
% of Days
73%
2 Other Dietary Services Staff
% of Days
76%
1 Respiratory Therapist
% of Days
68%
1 Nurse Practitioner
% of Days
65%
3 Qualified Social Worker
% of Days
67%
1 Administrator
% of Days
68%
1 Medical Director
% of Days
43%
1 Other Physician
% of Days
43%
2 Occupational Therapy Assistant
% of Days
36%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
205
Medicare
31
15.1% of residents
Medicaid
161
78.5% of residents
Private pay or other
13
6.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
5% better than State averageState average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.4
26% better than State averageState average: 18.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.9%
Percent of long-stay residents whose need for help with daily activities has increased
11.9%
28% better than State averageState average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.2%
Percent of long-stay residents whose ability to move independently worsened
13.2%
20% better than State averageState average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.1%
29% better than State averageState average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.1%
Percent of long-stay residents experiencing one or more falls with major injury
1.1%
63% better than State averageState average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
14.4%
Percent of long-stay high risk residents with pressure ulcers
14.4%
101% worse than State averageState average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
4.1%
Percent of long-stay residents with a urinary tract infection
4.1%
194% worse than State averageState average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.9%
Percent of long-stay residents who lose too much weight
5.9%
In line with State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.0%
Percent of long-stay residents who have depressive symptoms
5.0%
72% better than State averageState average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.8%
Percent of long-stay residents who received an antipsychotic medication
12.8%
In line with State averageState average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
92.2%
In line with State averageState average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
In line with State averageState average: 95.2%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
58.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
58.9%
23% worse than State averageState average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.5%
19% worse than State averageState average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
58.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
58.1%
26% worse than State averageState average: 78.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Cliffside Rehabilitation & Residential Health Care Center based on CMS SNF Cost Reports.
Occupancy Rate
94.5%
↑ 4.5pp vs 2022
Net Income
$840.3K
↓ ~$861.6K vs 2022
Total Payroll
$22.0M
↑ ~$1.1M vs 2022
Profit Margin
1.9%
↓ 2.3pp vs 2022
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