Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
New residents most often arrive under Medicare (49% of admissions), and a typical Medicare stay runs around 26 days.
Administered by Jim Triana, Complete Care at Oak Ridge is a skilled nursing and rehabilitation facility in Charleston, West Virginia. Located on Association Drive, the 74-bed community focuses on short-term rehabilitation and post-acute care. Medicare, Medicaid, and private pay are accepted, giving families several options when arranging coverage for recovery stays following surgery, hospitalization, or illness.
The facility’s occupancy rate is 96% because there’s steady demand for rehabilitation services. Residents stay an average of about 119 days, which includes those in the early stages of recovery and transitioning into ongoing care. Rehabilitation services are a major focus. Respite care and 24-hour staffing support residents as they move from hospital care to home or longer-term nursing support.
Daily nurse staffing averages approximately 3 hours and 25 minutes per resident. Registered nurses provide 52 minutes of care per resident each day. Nurse aides contribute 2 hours and 4 minutes, while LPN/LVN staff provide 35 minutes. Those staffing levels support daily oversight and hands-on assistance during recovery.
As a newly opened facility, Complete Care at Oak Ridge completed its first annual state recertification survey with no deficiencies. Earlier findings were resolved before that review. The facility is in a car-dependent area of Charleston, so most visitors will need transportation. However, there’s parking and access for residents and visiting family members.
Families considering the facility should take a tour to see the care environment, room layouts, and daily routines.
Complete Care at Oak Ridge LLC is legally operated by Complete Care AT Oak Ridge LLC, and administered by Jim Triana.
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
Deficiencies
| This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total deficiencies
| 495 | 249 | This facility has 99% more total deficiencies than a typical West Virginia nursing home (495 vs. WV avg 249).↑ 99% worse |
|
Deficiencies per inspection
| 33 | 14.6 | This facility has 126% more deficiencies per inspection than a typical West Virginia nursing home (33 vs. WV avg 14.6).↑ 126% worse |
Inspections
| This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total inspections
| 15 | 17 | This facility has 12% fewer total inspections than a typical West Virginia nursing home (15 vs. WV avg 17).↓ 12% better |
West Virginia average 4.8
Last Health inspection on Jun 2025
West Virginia average 43.1
West Virginia average 9.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
36 of 37 citations resulted from standard inspections; and 1 of 37 came from combined inspections (standard and complaint).
West Virginia average: 0.8
West Virginia average: 0.5
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
1,654 contractor hours this quarter
| Certified Nursing Assistant | 37 | 0 | 37 | 13,827 | 92 | 100% | 8.1 |
| Licensed Practical Nurse | 20 | 0 | 20 | 3,925 | 92 | 100% | 9.3 |
| Registered Nurse | 20 | 0 | 20 | 3,438 | 92 | 100% | 8.6 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,905 | 64 | 70% | 8.5 |
| Other Dietary Services Staff | 2 | 0 | 2 | 978 | 77 | 84% | 7.9 |
| Dietitian | 4 | 0 | 4 | 602 | 66 | 72% | 8.4 |
| Qualified Social Worker | 0 | 1 | 1 | 496 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Mental Health Service Worker | 2 | 0 | 2 | 480 | 57 | 62% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 415 | 60 | 65% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 392 | 49 | 53% | 8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 366 | 53 | 58% | 6.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 196 | 31 | 34% | 6.3 |
| Physical Therapy Assistant | 0 | 1 | 1 | 180 | 41 | 45% | 4.4 |
| Other Social Services Staff | 1 | 0 | 1 | 14 | 2 | 2% | 7 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Jul 25, 2024 · $16K
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
49% of new residents, usually for short-term rehab.
40% of new residents, often for short stays.
11% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Complete Care at Oak Ridge LLC from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Most residents typically stay for a few weeks or months before returning home or moving on.
New residents most often arrive under Medicare (49% of admissions), and a typical Medicare stay runs around 26 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
3.4 miles from city center
Estimated distance in miles from Charleston's city center to Complete Care at Oak Ridge LLC's address, calculated via Google Maps.
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The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
| Edgewood Summit | NH AL IL MC RC | Charleston (Edgewood) | 42
Facility
42
WV AVG
82
Rank
#68 / 78 |
83.3%
Facility
83.3%
WV AVG
89.9%
Rank
#44 / 73 | -7% | 5.69
Facility
5.69
WV AVG
3.62
Rank
#1 / 48 | -35% | +57% | $0
Facility
$0
WV AVG
$52.9k
Rank
#1 / 50 | 16
Facility
16
WV AVG
43.1
Rank
#1 / 50 | 5.3
Facility
5.3
WV AVG
9.3
Rank
#3 / 50 | - | 35 | - |
10
Facility
10
WV AVG
37
Rank
#74 / 89 | Edgewood Summit Inc | $2.1M
Facility
$2.1M
WV AVG
$14.1M
Rank
#24 / 48 | $5.8M
Facility
$5.8M
WV AVG
$3.9M
Rank
#22 / 48 | 277.9%
Facility
277.9%
WV AVG
30.3%
Rank
#20 / 48 | 515193 | ||||
| Valley Center | NH HC PC RC | South Charleston (Rock Lake Village) | 119
Facility
119
WV AVG
82
Rank
#17 / 78 |
100.0%
Facility
100.0%
WV AVG
89.9%
Rank
#1 / 73 | +11% | 2.94
Facility
2.94
WV AVG
3.62
Rank
#37 / 48 | -11% | -19% | $0
Facility
$0
WV AVG
$52.9k
Rank
#1 / 50 | 58
Facility
58
WV AVG
43.1
Rank
#39 / 50 | 6.4
Facility
6.4
WV AVG
9.3
Rank
#7 / 50 | - | 124 | - |
5
Facility
5
WV AVG
37
Rank
#82 / 89 | 1539 Country Club Road Operations, LLC | $19.7M
Facility
$19.7M
WV AVG
$14.1M
Rank
#5 / 48 | $7.4M
Facility
$7.4M
WV AVG
$3.9M
Rank
#9 / 48 | 37.4%
Facility
37.4%
WV AVG
30.3%
Rank
#32 / 48 | 515169 | ||||
| Complete Care at Oak Ridge LLC | NH HC NC PC RC | Charleston | 74
Facility
74
WV AVG
82
Rank
#40 / 78 |
95.9%
Facility
95.9%
WV AVG
89.9%
Rank
#13 / 73 | +7% | 3.41
Facility
3.41
WV AVG
3.62
Rank
#21 / 48 | +101% | -6% | $16.0k
Facility
$16.0k
WV AVG
$52.9k
Rank
#28 / 50 | 37
Facility
37
WV AVG
43.1
Rank
#22 / 50 | 12.3
Facility
12.3
WV AVG
9.3
Rank
#40 / 50 | 1 | 73 | - |
2
Facility
2
WV AVG
37
Rank
#86 / 89 | Complete Care At Oak Ridge LLC | $11.6M
Facility
$11.6M
WV AVG
$14.1M
Rank
#31 / 48 | $3.8M
Facility
$3.8M
WV AVG
$3.9M
Rank
#30 / 48 | 32.9%
Facility
32.9%
WV AVG
30.3%
Rank
#33 / 48 | 515174 | ||||
| Dunbar Center | NH HC NC RC | Dunbar | 120
Facility
120
WV AVG
82
Rank
#11 / 78 |
95.8%
Facility
95.8%
WV AVG
89.9%
Rank
#14 / 73 | +7% | 2.79
Facility
2.79
WV AVG
3.62
Rank
#41 / 48 | -50% | -23% | $82.0k
Facility
$82.0k
WV AVG
$52.9k
Rank
#44 / 50 | 77
Facility
77
WV AVG
43.1
Rank
#45 / 50 | 12.8
Facility
12.8
WV AVG
9.3
Rank
#41 / 50 | 3 | 115 | - |
27
Facility
27
WV AVG
37
Rank
#52 / 89 | Dunbar Center | $18.5M
Facility
$18.5M
WV AVG
$14.1M
Rank
#13 / 48 | $6.2M
Facility
$6.2M
WV AVG
$3.9M
Rank
#15 / 48 | 33.4%
Facility
33.4%
WV AVG
30.3%
Rank
#27 / 48 | 515066 |
Complete Care at Oak Ridge LLC is located in CHARLESTON, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.
Complete Care at Oak Ridge LLC has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to WV state health department records, Complete Care at Oak Ridge LLC's license number is 67.
Complete Care at Oak Ridge LLC's occupancy is 96%.
Complete Care at Oak Ridge LLC is registered as a for-profit in WV.
Jim Triana is the administrator of Complete Care at Oak Ridge LLC.
Complete Care at Oak Ridge LLC has 74 beds.
Yes — there is 1 photo of Complete Care at Oak Ridge LLC in the photo gallery on this page.
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