Woodland Hills Healthcare and Rehabilitation
Nursing Home, Respite Care & Skilled Nursing · Jacksonville, AR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Woodland Hills Healthcare and Rehabilitation

Nursing Home, Respite Care & Skilled Nursing · Jacksonville, AR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Woodland Hills Healthcare and Rehabilitation accepts Medicaid, Medicare, and private pay.

Inspection History

In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.

Since 2022 · 4 years of data 35 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Arkansas state average
Overall vs. AR average 2 Worse Metrics worse than Arkansas average:
• Total deficiencies (67% above)
• Deficiencies per year (66% above)
0 Better No metrics in this bucket.
Latest Inspection December 18, 2024 Routine

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAR Averagevs. AR Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3521 This facility has 67% more total deficiencies than a typical Arkansas assisted living residence (35 vs. AR avg 21).↑ 67% worse
Deficiencies per year Info Average deficiencies per year since 2022. 8.85.3 This facility has 66% more deficiencies per year than a typical Arkansas assisted living residence (8.8 vs. AR avg 5.3).↑ 66% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 18, 2024 inspection found 10 deficiencies including unsecured hazardous areas, improper medication self-administration, unsanitary kitchen, poor infection control, and non-functioning call light systems.
  • November 22, 2023 annual inspection cited 12 deficiencies mostly at minimal harm level involving call light access, medication storage, infection control, and environmental maintenance.
  • May 23, 2024 routine inspection had 2 deficiencies related to bathing and food temperature but no harm-level citations or complaints.

Health Inspection History

Inspections since 2022
Total health inspections 5

State average N/A


Last Health inspection on Dec 2024

Total health citations
35 Rank #176 / 195Health citations — State benchmarkedThis home is ranked 176th out of 195 homes in Arkansas for Health Citations. Shows this facility's total health deficiency citations benchmarked to the Arkansas State average, with a ranking across all 195 AR facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
7 Rank #158 / 195Citations per inspection — State benchmarkedThis home is ranked 158th out of 195 homes in Arkansas for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the Arkansas mean across 195 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

32 of 35 citations resulted from standard inspections; and 3 of 35 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
0
In line with State average

State average: N/A


Serious health citations
0
In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

35 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 4 years)
Administration moderate citation Dec 18, 2024
Corrected

Environmental moderate citation Dec 18, 2024
Corrected

Infection Control moderate citation Dec 18, 2024
Corrected

Nutrition moderate citation Dec 18, 2024
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 71
Employees 61
Contractors 10
Staff to resident ratio 1.37 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 26
Average shift 7.5 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 17,825

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 7 RN Staff are full-time employees. No contractors work on this role. 7
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 10 LPN Staff are full-time employees. No contractors work on this role. 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 35 CNA Staff are full-time employees. No contractors work on this role. 35
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

4.8%

854 contractor hours this quarter

Feeding Assistant: 4 Medical Director: 2 Respiratory Therapy Technician: 1 Physical Therapy Assistant: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant3503510,69892100%7.6
Licensed Practical Nurse100102,37792100%7.9
Registered Nurse7079817986%7.4
Clinical Nurse Specialist2026445863%10.9
Dental Services Staff1015316166%8.7
Administrator1014795863%8.3
Nurse Practitioner1014675964%7.9
RN Director of Nursing2023846672%5.2
Respiratory Therapy Technician0113676672%5.6
Dietitian1013656065%6.1
Physical Therapy Assistant0113476571%5.3
Feeding Assistant044602729%2
Medication Aide/Technician1014533%15
Medical Director022341516%2
Occupational Therapy Assistant0112433%8
Occupational Therapy Aide0112333%7.5
35 Certified Nursing Assistant
% of Days 100%
10 Licensed Practical Nurse
% of Days 100%
7 Registered Nurse
% of Days 86%
2 Clinical Nurse Specialist
% of Days 63%
1 Dental Services Staff
% of Days 66%
1 Administrator
% of Days 63%
1 Nurse Practitioner
% of Days 64%
2 RN Director of Nursing
% of Days 72%
1 Respiratory Therapy Technician
% of Days 72%
1 Dietitian
% of Days 65%
1 Physical Therapy Assistant
% of Days 71%
4 Feeding Assistant
% of Days 29%
1 Medication Aide/Technician
% of Days 3%
2 Medical Director
% of Days 16%
1 Occupational Therapy Assistant
% of Days 3%
1 Occupational Therapy Aide
% of Days 3%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 20.4
165% worse than State average

State average: 7.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 29.3
119% worse than State average

State average: 13.3

Long-stay resident measures
Significantly below average State avg: 4.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 28.1%
144% worse than State average

State average: 11.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 46.2%
246% worse than State average

State average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 13.5%
11% better than State average

State average: 15.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.1%
47% better than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.1%
70% worse than State average

State average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.8%
272% worse than State average

State average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 17.5%
251% worse than State average

State average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than State average

State average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 21.8%
108% worse than State average

State average: 10.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.5%
In line with State average

State average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.2%
In line with State average

State average: 96.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 3.69
87% worse than State average

State average: 1.97

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.59
19% worse than State average

State average: 2.18

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 89.1%
10% better than State average

State average: 80.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.9%
91% worse than State average

State average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 94.9%
22% better than State average

State average: 77.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 17.6%
30% better than State average

State average: 25.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.8%
22% better than State average

State average: 13.8%

Breakdown by payment type

Medicare

19% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

65% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

16% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 52
Medicare
4
7.7% of residents
Medicaid
36
69.2% of residents
Private pay or other
12
23.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$33.4K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.3M Rank #97 / 189Revenue — State benchmarkedThis home is ranked 97th out of 189 homes in Arkansas for Revenue. Shows this facility's annual revenue compared to the Arkansas average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$33.4K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
-$7.5K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #173 / 189Payroll — State benchmarkedThis home is ranked 173rd out of 189 homes in Arkansas for Payroll. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$2.4M 46% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #189 / 189Payroll % — State benchmarkedThis home is ranked 189th out of 189 homes in Arkansas for Payroll %. Shows payroll as a percentage of revenue versus the Arkansas average. Well-run Arkansas facilities typically land around 48–61% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$2.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$5.3M

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (65% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
99 total

Coverage residents most often arrive under.

Medicare 19%
Private pay 65%
Medicaid 16%
Discharges
80 total

Coverage residents most often leave under.

Medicare 18%
Private pay 66%
Medicaid 16%

Places of interest near Woodland Hills Healthcare and Rehabilitation

Address 0.0 miles from city center Info Estimated distance in miles from Jacksonville's city center to Woodland Hills Healthcare and Rehabilitation's address, calculated via Google Maps.

Calculate Travel Distance to Woodland Hills Healthcare and Rehabilitation

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Address

Compare Nursing Homes around the area

The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.

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Woodland Hills Healthcare and Rehabilitation
NH
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Frequently Asked Questions about Woodland Hills Healthcare and Rehabilitation

What neighborhood is Woodland Hills Healthcare and Rehabilitation in?

Woodland Hills Healthcare and Rehabilitation is in the Hill Township neighborhood of Jacksonville.

Who is the owner of Woodland Hills Healthcare and Rehabilitation?

Woodland Hills Healthcare and Rehabilitation is legally operated by LTC of Jacksonville, LLC, and administered by John M. Higgs.

Is Woodland Hills Healthcare and Rehabilitation in a walkable area?

Woodland Hills Healthcare and Rehabilitation has a walk score of 63. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Woodland Hills Healthcare and Rehabilitation?

Woodland Hills Healthcare and Rehabilitation's occupancy is 43%.

Are pets allowed at Woodland Hills Healthcare and Rehabilitation?

No, Woodland Hills Healthcare and Rehabilitation has a no-pet policy.

Does Woodland Hills Healthcare and Rehabilitation operate as a for-profit or non-profit?

Woodland Hills Healthcare and Rehabilitation is registered as a for-profit in AR.

Who is the administrator of Woodland Hills Healthcare and Rehabilitation?

John M. Higgs is the administrator of Woodland Hills Healthcare and Rehabilitation.

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