Hillcrest Home

Nursing Home & Skilled Nursing · Harrison, AR

CMS overall rating

1111 Maplewood Rd, Harrison, AR 72601 View map

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Hillcrest Home accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Hillcrest Home accepts Medicare, Medicaid, and private pay.

Overview of Hillcrest Home

Hillcrest Home offers a warm and welcoming atmosphere where residents and staff are encouraged to create friendships and build a mutual level of trust. Specializing in skilled nursing care and rehabilitative services, the nursing home aims to enhance the quality of life for its residents by ensuring that seniors can satisfy their holistic wellness.

Hillcrest Home ensures that its residents maintain their independence. The results-driven community is committed to delivering quality care for its medical services, such as stroke recovery, cardiac rehabilitation, wound care, pulmonary impairment, and post-surgery recovery.

Facility Direct Line (870) 741-5001

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Arkansas state averages

Total nursing care / resident

5h 58m per day

This facility Arkansas avg (4h 40m per day)

vs Arkansas avg

+28%

1 of 6 metrics below state avg

Standout metric Registered Nurse (RN) is +87% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	45m per day	▲ 87% State avg: 24m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 0m per day	▲ 6% State avg: 57m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	3h 24m per day	▲ 25% State avg: 2h 44m per day · National avg: 2h 21m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 19m per day	▲ 24% State avg: 3h 29m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 31% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	18m per day	▲ 13% State avg: 16m per day · National avg: 29m per day

Capacity and availability

167 days

110-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 24 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

79%

Higher than the Arkansas average: 71.3%

Occupied beds

87 / 110

Average occupied beds in Arkansas homes 77 beds

Facility TypeSkilled Nursing Facility With Dual Certified Beds (medicaid/medicare)

CountyBoone

Business TypeCorporation – Non Profit

Certification TypeMedicaid / Medicare

Hillcrest Home is legally operated by Mission Interests Committee of the Amish Mennonite, and administered by Phil Yoder.

Medicaid and Medicare

103 units

Private Pay

7 units

Total beds

110 units

Rehabilitation Services

Fax870-741-3741

Pets not allowed

Volunteer Program

Since 2023 · 3 years of data 11 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Arkansas state average

Overall vs. AR average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AR Average	vs. AR Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	11	21	This facility has 48% fewer total deficiencies than a typical Arkansas nursing home (11 vs. AR avg 21).↓ 48% better
Deficiencies per year Average deficiencies per year since 2023.	3.7	7	This facility has 47% fewer deficiencies per year than a typical Arkansas nursing home (3.7 vs. AR avg 7).↓ 47% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

May 9, 2025 complaint investigation substantiated failure to supervise and properly monitor the alert alarm system, resulting in Resident #55 eloping multiple times, including a 2/28/2025 incident involving visitor error and sensor malfunctions.
March 28, 2024 routine inspection found failure to ensure residents had facial hair trimmed and nails properly maintained, affecting at least 16 residents on the 300 Hall.
February 17, 2023 routine inspection cited four deficiencies including incomplete care plans for insulin and eating assistance, nursing assistants working uncertified beyond four months, and untimely lab services for Resident #46.

Show Inspection Reports

Inspections since 2023

Total health inspections 4

Arkansas average 4.2

Last Health inspection on May 2025

Total health citations

Arkansas average 21.8

Citations per inspection

1.75

Arkansas average 5.32

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

5 of 7 citations resulted from standard inspections; 1 of 7 resulted from complaint investigations; and 1 of 7 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)

Critical health citations

100% better than Arkansas average

Arkansas average: 0.4

Serious health citations

100% better than Arkansas average

Arkansas average: 0.2

0 critical citations Arkansas average: 0.4

0 serious citations Arkansas average: 0.2

7 moderate citations Arkansas average: 20.9

0 minor citations Arkansas average: 0.4

Citations history (last 3 years)

Quality of Care moderate citation May 09, 2025

Corrected

Quality of Care moderate citation Mar 28, 2024

Corrected

Quality of Care moderate citation Jun 01, 2023

Corrected

Administration moderate citation Feb 17, 2023

Corrected

Total staff 160

Employees 149

Contractors 11

Staff to resident ratio 1.68 : 1

6% more staff per resident than Arkansas average

Avg staff/day 65

Average shift 8.3 hours

0% compared with Arkansas average

Total staff hours (quarter) 49,770

Nursing staff breakdown

9.7 hours

10.6 hours

7.9 hours

Contractor staffing

1,450 contractor hours this quarter

Speech Language Pathologist: 3 Respiratory Therapy Technician: 2 Qualified Social Worker: 2 Physical Therapy Aide: 2 Occupational Therapy Assistant: 1 Physical Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	86	0	86	28,502	92	100%	7.9
Licensed Practical Nurse	27	0	27	8,968	92	100%	10.6
Registered Nurse	15	0	15	4,326	92	100%	9.7
Clinical Nurse Specialist	4	0	4	1,806	74	80%	9.2
Nurse Aide in Training	8	0	8	899	57	62%	8
Medication Aide/Technician	2	0	2	873	62	67%	7.9
Dental Services Staff	2	0	2	858	61	66%	7.9
Other Dietary Services Staff	2	0	2	767	67	73%	6.4
Speech Language Pathologist	0	3	3	563	44	48%	7.1
Nurse Practitioner	1	0	1	505	52	57%	9.7
Administrator	1	0	1	459	59	64%	7.8
Occupational Therapy Aide	1	0	1	357	54	59%	6.6
Physical Therapy Aide	0	2	2	269	40	43%	6.7
Physical Therapy Assistant	0	1	1	240	43	47%	5.6
Respiratory Therapy Technician	0	2	2	203	47	51%	4.2
Qualified Social Worker	0	2	2	110	36	39%	2.9
Occupational Therapy Assistant	0	1	1	65	11	12%	5.9

86 Certified Nursing Assistant

% of Days 100%

27 Licensed Practical Nurse

% of Days 100%

15 Registered Nurse

% of Days 100%

4 Clinical Nurse Specialist

% of Days 80%

8 Nurse Aide in Training

% of Days 62%

2 Medication Aide/Technician

% of Days 67%

2 Dental Services Staff

% of Days 66%

2 Other Dietary Services Staff

% of Days 73%

3 Speech Language Pathologist

% of Days 48%

1 Nurse Practitioner

% of Days 57%

1 Administrator

% of Days 64%

1 Occupational Therapy Aide

% of Days 59%

2 Physical Therapy Aide

% of Days 43%

1 Physical Therapy Assistant

% of Days 47%

2 Respiratory Therapy Technician

% of Days 51%

2 Qualified Social Worker

% of Days 39%

1 Occupational Therapy Assistant

% of Days 12%

View All Staffing Data in Harrison

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 10.7

40% worse than Arkansas average

Arkansas average: 7.7

Functional decline score 17.9

34% worse than Arkansas average

Arkansas average: 13.3

Long-stay resident measures

Above average Arkansas avg: 4.2

Need for Help with Daily Activities Increased 17.0%

47% worse than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened 14.1%

6% worse than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence 22.6%

50% worse than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury 5.3%

35% worse than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers 11.5%

143% worse than Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection 1.8%

42% worse than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight 5.7%

15% worse than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms 2.5%

58% worse than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use 7.3%

30% better than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine 99.1%

5% better than Arkansas average

Arkansas average: 94.4%

Influenza Vaccine 100.0%

In line with Arkansas average

Arkansas average: 96.2%

Hospitalizations per 1,000 days 0.95

52% better than Arkansas average

Arkansas average: 1.97

ED visits per 1,000 days 1.43

34% better than Arkansas average

Arkansas average: 2.18

Short-stay resident measures

Above average Arkansas avg: 2.7

Pneumococcal Vaccine 96.1%

19% better than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase 0.9%

40% better than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine 97.3%

25% better than Arkansas average

Arkansas average: 77.7%

Re-hospitalized after SNF stay 17.8%

29% better than Arkansas average

Arkansas average: 25.2%

Emergency department visits 12.9%

7% better than Arkansas average

Arkansas average: 13.8%

Falls with major injury 2.5%

229% worse than Arkansas average

Arkansas average: 0.8%

Ability to care for self at discharge 61.2%

14% better than Arkansas average

Arkansas average: 53.7%

Successful return to home or community 59.3%

17% better than Arkansas average

Arkansas average: 50.6%

Breakdown by payment type

Medicare

76% of new residents, usually for short-term rehab.

Typical stay 29 days

Private pay

17% of new residents, often for short stays.

Typical stay 7 - 8 months

Medicaid

8% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Total residents 95

Medicare

9.5% of residents

Medicaid

77.9% of residents

Private pay or other

12.6% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Hillcrest Home from 2012–2024, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 06/2024.

Occupancy Rate 91.1% ↑ 0.4pp vs 2023

Net Patient Income -$330.8K ↓ ~$386.1K vs 2023

Payroll Costs $7.7M ↑ ~$743.9K vs 2023

Operating Margin -2.8% ↓ 3.3pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	97.1%	94.7%	95.4%	93.2%	93.7%	94.4%	93.8%	95.1%	95.9%	90.4%	92.0%	90.6%	91.1%
Beds	93	96	103	103	103	103	103	103	103	103	103	103	103
Net Income	$157,885	-$53,862	$119,522	$411,578	$356,810	-$192,687	$131,067	$690,898	-$1,340	$838,356	$353,264	$443,571	$9,121
Gross Revenue	$6,248,433	$6,780,043	$7,934,239	$9,719,079	$10,151,189	$10,209,505	$10,107,603	$10,639,288	$10,703,933	$10,175,455	$11,562,844	$12,157,225	$13,185,644
Operating Expenses	$5,837,731	$6,353,384	$7,179,437	$8,000,019	$8,629,032	$9,089,956	$8,806,698	$8,745,848	$9,955,244	$10,118,672	$10,367,802	$11,200,405	$12,181,868
Net Patient Income	$22,506	-$155,022	$18,568	$277,430	$217,138	-$226,216	$20,015	$595,368	-$395,494	-$1,159,185	-$210,488	$55,306	-$330,834
Net Patient Revenue	$5,860,237	$6,198,362	$7,198,005	$8,277,449	$8,846,170	$8,863,740	$8,826,713	$9,341,216	$9,559,750	$8,959,487	$10,157,314	$11,255,711	$11,851,034
Payroll Costs	$3,703,770	$3,751,993	$4,041,799	$4,373,336	$4,172,642	$4,269,259	$4,535,481	$4,744,969	$5,730,438	$6,177,399	$6,455,116	$6,980,709	$7,724,587
Operating Margin %	0.4%	-2.5%	0.3%	3.4%	2.5%	-2.6%	0.2%	6.4%	-4.1%	-12.9%	-2.1%	0.5%	-2.8%
Medicare %	5.9%	7.1%	9.5%	17.9%	17.1%	16.5%	15.8%	14.6%	12.1%	10.4%	12.6%	12.4%	13.3%
Medicaid %	78.9%	76.0%	68.5%	57.6%	55.5%	53.6%	56.2%	53.7%	53.6%	58.5%	58.4%	61.3%	62.4%
Private %	15.2%	16.8%	22.0%	24.5%	27.4%	29.9%	28.0%	31.7%	34.2%	31.1%	29.0%	26.4%	24.3%
Net Patient Revenue/Day	$177	$187	$211	$236	$251	$250	$250	$261	$264	$264	$294	$330	$345
Cost/Day	$177	$192	$210	$228	$244	$256	$250	$245	$275	$298	$300	$329	$355
Avg Length of Stay	569.8 days	419.8 days	258.9 days	176.0 days	146.5 days	128.1 days	111.9 days	108.3 days	109.6 days	354.1 days	210.9 days	172.9 days	167.5 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$11.9M

Net patient income

-$330.8K

Nonprofit Nonprofit Corporation

Net patient revenue

$11.9M

Net patient income

-$330.8K

Other income

$340.0K

Payroll costs

$7.7M 65.2% of net patient revenue

Other operating costs

$4.5M

Total costs

$12.2M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (76% of admissions), and a typical Medicare stay runs around 29 days.

Coverage residents most often arrive under.

Medicare 76%

Private pay 17%

Medicaid 8%

Coverage residents most often leave under.

Medicare 68%

Private pay 14%

Medicaid 19%

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The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.

CMS & AR Dept. of Health data


Hillcrest Home		NH SNF	Harrison	110 Facility 110 AR AVG 84 Rank #92 / 331	79.1% Facility 79.1% AR AVG 65.9 Rank #50 / 167	+20%	5.97 Facility 5.97 AR AVG 4.67 Rank #18 / 191				+72%	+28%	$0 Facility $0 AR AVG $27.3k Rank #1 / 196	7 Facility 7 AR AVG 21.8 Rank #8 / 195	1.8 Facility 1.8 AR AVG 5.3 Rank #3 / 195	-	87	-	24 Facility 24 AR AVG 34 Rank #266 / 416	Miss Ion Interests Committee Inc	$11.9MFiscal year ending 06/2024 Facility $11.9MFiscal year ending 06/2024 AR AVG $9.4M Rank #33 / 189	$7.7MFiscal year ending 06/2024 Facility $7.7MFiscal year ending 06/2024 AR AVG $3.4M Rank #4 / 189	65.2%Fiscal year ending 06/2024 Facility 65.2%Fiscal year ending 06/2024 AR AVG 37.9% Rank #18 / 189	45441
The Springs of Harrison Health & Rehabilitation		NH HOS MC PC SNF	Harrison	40 Facility 40 AR AVG 84 Rank #268 / 331	-	-	4.31 Facility 4.31 AR AVG 4.67 Rank #130 / 191				-8%	-8%	$0 Facility $0 AR AVG $27.3k Rank #1 / 196	12 Facility 12 AR AVG 21.8 Rank #26 / 195	4.0 Facility 4.0 AR AVG 5.3 Rank #46 / 195	-	41	-	49 Facility 49 AR AVG 34 Rank #105 / 416	Cathy Abatangle	$6.6MFiscal year ending 06/2024 Facility $6.6MFiscal year ending 06/2024 AR AVG $9.4M Rank #161 / 189	$2.7MFiscal year ending 06/2024 Facility $2.7MFiscal year ending 06/2024 AR AVG $3.4M Rank #164 / 189	41%Fiscal year ending 06/2024 Facility 41%Fiscal year ending 06/2024 AR AVG 37.9% Rank #80 / 189	45197

Nursing Home Explorer

ARChoices

Arkansas Medicaid ARChoices

Age 65+ or 21+ with disability

General Arkansas resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Rural focus; possible waitlists.

Benefits

Personal care (5-7 hours/day) Meals ($7/meal) Respite care (240 hours/year) Adult day services ($60/day)

Choices in Living Resource Center

Arkansas Choices in Living

Age 60+

General Arkansas resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Limited direct funding; mostly referral-based.

Benefits

Care coordination Limited respite (up to 5 days/year) Transportation assistance (~5 trips/month)

Living Choices Assisted Living Waiver

Arkansas Medicaid Living Choices Assisted Living Waiver

Age 65+

General Arkansas resident, requires nursing home-level care, lives in a Level II assisted living facility.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple); spousal rules apply.

Limited provider network; excludes Level I facilities (no nursing services).

Benefits

Personal care (~5 hours/day) Medication management Nursing Activities Transportation

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas Medicaid PACE

Age 55+

General Arkansas resident, nursing home-level care, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited geographic availability.

Benefits

Primary/preventive care Personal care (5-7 hours/day) Meals Transportation Therapy

Arkansas State Plan Personal Care

Arkansas Medicaid Personal Care Program

Age —

General Any age, Arkansas resident, needs ADL/IADL help, Medicaid-eligible.

Income Limits (2025) ~$1,004/month individual

Asset Limits $9,660 (individual), $14,470 (couple).

No nursing home-level care requirement.

Benefits

Personal care (~4-6 hours/day) Homemaker services (e.g., meal prep)

Who is the owner of Hillcrest Home?

Hillcrest Home is legally operated by Mission Interests Committee of the Amish Mennonite, and administered by Phil Yoder.

Is Hillcrest Home in a walkable area?

Hillcrest Home has a walk score of 24. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Hillcrest Home?

Hillcrest Home's occupancy is 79%.

Are pets allowed at Hillcrest Home?

No, Hillcrest Home has a no-pet policy.

Does Hillcrest Home operate as a for-profit or non-profit?

Hillcrest Home is registered as a non-profit in AR.

Who is the administrator of Hillcrest Home?

Phil Yoder is the administrator of Hillcrest Home.

How many beds does Hillcrest Home have?

Hillcrest Home has 110 beds.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Hillcrest Home

Overview of Hillcrest Home

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Therapy & Rehabilitation

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Hillcrest Home

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

86 Certified Nursing Assistant

27 Licensed Practical Nurse

15 Registered Nurse

4 Clinical Nurse Specialist

8 Nurse Aide in Training

2 Medication Aide/Technician

2 Dental Services Staff

2 Other Dietary Services Staff

3 Speech Language Pathologist

1 Nurse Practitioner

1 Administrator

1 Occupational Therapy Aide

2 Physical Therapy Aide

1 Physical Therapy Assistant

2 Respiratory Therapy Technician

2 Qualified Social Worker

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Hillcrest Home

Calculate Travel Distance to Hillcrest Home

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Financial Assistance for Nursing Home in Arkansas

ARChoices

Choices in Living Resource Center

Living Choices Assisted Living Waiver

Program of All-Inclusive Care for the Elderly (PACE)

Arkansas State Plan Personal Care

Guides for Better Senior Living

Financial Assistance for
Nursing Home in Arkansas