2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Operated by JBNC, Inc., under owner Steven Larson, Ridgecrest Health and Rehabilitation is a skilled nursing home in Jonesboro, Arkansas. The facility is located on East Johnson Avenue. Medicare, Medicaid, and private pay are accepted, giving families multiple ways to cover both short-term rehabilitation and longer-term skilled nursing care. The 152-bed home operates at 73% occupancy. Residents stay an average of about 95 days due to the facility’s focus on post-acute rehabilitation and transitional care.
Rehabilitation services and 24-hour nursing care are central parts of the care model. Residents receive an average of 4 hours and 27 minutes of nursing care each day. Registered nurses, nurse aides, and licensed practical nurses make up the staffing team, and that daily nursing support is distributed. Residents also have access to personalized rehabilitation programs and respite care. A full range of on-site services supports both acute and chronic healthcare needs.
State inspections identified findings involving medication administration, assistance with daily activities, infection control, care planning, wound care management, and facility maintenance. Families touring the facility can ask how these operational areas are managed and how they maintain compliance with care standards.
Meal service is designed by a certified dietary manager. Accommodations are available for food allergies and personal preferences. Residents can join in activities that provide daily opportunities for entertainment and socialization through a structured calendar. The community also offers memory care support alongside its rehabilitation services.
The neighborhood’s Walk Score is 0. The area is car-dependent, and visiting family members need transportation to reach the facility and nearby services.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 25m per day | ▲ 6% State avg: 24m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 42m per day | ▼ 28% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 9m per day | ▲ 15% State avg: 2h 45m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 26m per day | ▼ 3% State avg: 3h 32m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 45% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 16m per day | ▼ 3% State avg: 16m per day · National avg: 29m per day |
Similar to the Arkansas average: 71.3%Ridgecrest Health and Rehabilitation is legally operated by JBNC, Inc., and administered by Marlisa Thompson.
Key information about the people who lead and staff this community.
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AR Average | vs. AR Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 56 | 21 | This facility has 167% more total deficiencies than a typical Arkansas nursing home (56 vs. AR avg 21).↑ 167% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 14 | 5.3 | This facility has 164% more deficiencies per year than a typical Arkansas nursing home (14 vs. AR avg 5.3).↑ 164% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
35% of new residents, usually for short-term rehab.
61% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (61% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
4.7 miles from city center
Estimated distance in miles from Jonesboro's city center to Ridgecrest Health and Rehabilitation's address, calculated via Google Maps.
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The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
| The Springs of Jonesboro Health & Rehabilitation | NH HC MC PC | Jonesboro | 136
Facility
136
AR AVG
84
Rank
#40 / 330 | 77.2% | +8% | 4.31 | +61% | -8% | $0 | 14 | 2.8 | - | 115 | - |
15
Facility
15
AR AVG
34
Rank
#314 / 419 | Isaac Gutman | $12.1M | $4.6M | 37.9% | 45134 | ||||
| Lakeside Nursing Center | NH HC MC PC RC | Lake City | 85
Facility
85
AR AVG
84
Rank
#171 / 330 | 82.4% | +16% | 4.81 | -54% | +3% | $22.9k | 10 | 2.0 | 2 | 79 | A+ |
31
Facility
31
AR AVG
34
Rank
#229 / 419 | Lisa Yahnke | $8.2M | $3.6M | 44.2% | 45315 | ||||
| Monette Manor | NH | Monette | 86
Facility
86
AR AVG
84
Rank
#168 / 330 | - | - | - | -47% | - | $24.3k | 11 | 11.0 | - | 79 | - |
0
Facility
0
AR AVG
34
Rank
#405 / 419 | - | - | - | - | 45477 | ||||
| Craighead Nursing Center | - | NH MC | Jonesboro | 121
Facility
121
AR AVG
84
Rank
#57 / 330 | - | - | - | - | - | - | - | - | $0 | - | - | - | - | A+ |
1
Facility
1
AR AVG
34
Rank
#397 / 419 | County Government | - | - | - | 45481 |
Ridgecrest Health and Rehabilitation is located in Jonesboro, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
Ridgecrest Health and Rehabilitation is legally operated by JBNC, Inc., and administered by Marlisa Thompson.
Ridgecrest Health and Rehabilitation's occupancy is 73%.
Ridgecrest Health and Rehabilitation is registered as a for-profit in AR.
Marlisa Thompson is the administrator of Ridgecrest Health and Rehabilitation.
Ridgecrest Health and Rehabilitation has 152 beds.
Yes — there are 13 photos of Ridgecrest Health and Rehabilitation in the photo gallery on this page.
Ridgecrest Health and Rehabilitation is located at 5504 E Johnson Ave, Jonesboro, AR 72401.
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