Valley Manor and Rehabilitation Center

Valley Manor and Rehabilitation Center is a Nursing Home in Missouri

Valley Manor and Rehabilitation… is a Nursing Home in Missouri

Valley Manor and Rehabilitation Center

EXCELSIOR SPRINGS, MO 64024-1168 View Map

Valley Manor and Rehabilitation Center is a Nursing Home in Missouri

Valley Manor and Rehabilitation… is a Nursing Home in Missouri

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Overview of Valley Manor and Rehabilitation Center
Valley Manor and Rehabilitation Center is a Medicare and Medicaid certified home located in historic Excelsior Springs, Missouri. It specializes in rehabilitation services such as Physical, Occupational, and Speech therapies, and offers long-term care and short-stay rehabilitation services. The facility creates a safe, clean, and comfortable environment for residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.00/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Missouri average
Occupancy rate 53.2%
Residents per day (avg) 69
Occupancy rate
53.2%
Residents per day (avg)
69

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

26% of new residents, usually for short-term rehab.

Typical stay 28 days

Private pay

61% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Corporation
Home revenue
$6.1M
Profit
$567.8K
Proprietary home Corporation
Home revenue
$6,062,701.00
Profit
$567,837.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.8M
30.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.7M
Total costs $5.5M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Facility Type
SNF

Additional licensing details

CMS Certification Number: 265356
Certification type: Medicare/Medicaid
County: CLAY
Accreditations: Medicare and Medicaid certified
Awards: 2018, 2019 and 2020 Nursing Deficiency Free State Survey
Inspection Rating: FOUR star facility

Ownership & operating entity

Valley Manor and Rehabilitation Center is administrated by DOREEN HASENBECK.

Owner name: EXCELSIOR SPRINGS #1, INC

Care Services

Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

Amenities & Lifestyle

Trained staff
24-HR nursing
Nutritious meals
Social spaces

Programs & Activities

Specific Programs
Rehabilitation services, Long term care, Short stay rehabilitation services
Operating Hours
24 hours a day, 7 days a week

Dining & Nutrition

Food Description
Nutritious meals provided.

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Compare Nursing Homes around Missouri

The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
Bertrand Nursing And Rehab Center
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Nursing Home 24/7 care needed

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Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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CHANCE, DON
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44.1%
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3.6515
5/5
3/5
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Advanced Care of St Joseph
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Nursing Home 24/7 care needed

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NORTH 18TH STREET CONSULTING LLC
57.2%
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1
Valley Manor and Rehabilitation Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MO 64024-1168
120
No
-
BUZARD, ROBERT
53.2%
$5,926,272.00
$1,826,338.00
30.8%
69.10
1/5
2.9960
2/5
1/5
2/5
-
Amberwood Estates Nursing and Rehabilitation
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MO 63121-1407
115
No
-
BERMUDA DRIVE CONSULTING LLC
81.7%
$5,482,532.00
$3,052,207.00
55.7%
79.70
1/5
1.7169
2/5
1/5
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4
Good Shepherd Care Community
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Concordia
-
No
38
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Valley Manor and Rehabilitation Center

Address 240.9 miles from city center

Address EXCELSIOR SPRINGS, MO 64024-1168

Calculate Travel Distance to Valley Manor and Rehabilitation Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

93
Total Staff
77
Employees
16
Contractors
22,044
Total Hours (Quarter)
31
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse 5 8.5 No
Licensed Practical Nurse 10 8.4 No
Certified Nursing Assistant 29 7.8 No
Staff by Category
Administration
3 staff
8hs shift avg
Nursing Staff
72 staff
8.3hs shift avg
Physicians & Practitioners
1 staff
8hs shift avg
Therapy Services
13 staff
4.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
7.2hs shift avg
Dietary Services
2 staff
8.1hs shift avg
Other Services
1 staff
8.6hs shift avg
Contractor Analysis
7.2%
of total hours from contractors
1,580 contractor hours this quarter
Physical Therapy Aide: 4 Qualified Social Worker: 1 Speech Language Pathologist: 3 Physical Therapy Assistant: 3 Respiratory Therapy Technician: 1 Occupational Therapy Aide: 1 Medical Director: 2 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant 29 0 29 7,030 91 100% 7.8
Nurse Aide in Training 21 0 21 4,302 91 100% 8.9
Licensed Practical Nurse 10 0 10 3,042 90 99% 8.4
Registered Nurse 5 0 5 2,123 91 100% 8.5
Medication Aide/Technician 7 0 7 1,925 90 99% 8.5
Administrator 1 0 1 520 65 71% 8
Nurse Practitioner 1 0 1 520 65 71% 8
Dietitian 2 0 2 511 62 68% 8.1
Dental Services Staff 1 0 1 490 57 63% 8.6
Qualified Social Worker 0 1 1 483 67 74% 7.2
Physical Therapy Aide 0 4 4 457 70 77% 6.3
Speech Language Pathologist 0 3 3 405 70 77% 5.2
Physical Therapy Assistant 0 3 3 110 51 56% 1.6
Respiratory Therapy Technician 0 1 1 41 23 25% 1.8
Occupational Therapy Assistant 0 1 1 31 6 7% 5.1
Occupational Therapy Aide 0 1 1 30 3 3% 9.9
Medical Director 0 2 2 24 3 3% 8

Health Inspection History

Total Health inspections 4
39% below Missouri average
Missouri average: 6.6

Last Health inspection on May 2025

Total Health citations 25
32% below Missouri average
Missouri average: 36.5

6.25 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 24 citations
Complaint investigations 3 citations
Breakdown of citations
Critical Health citations 0
100% below Missouri average
Missouri average: 0.7
Serious Health citations 0
100% below Missouri average
Missouri average: 1.0
Moderate Health citations 25

Minor Health citations 0
Citations history (last 3 years)
Quality of Care moderate citation May 01, 2025
Corrected

Infection Control moderate citation Jul 10, 2024
Corrected

Infection Control moderate citation Jul 10, 2024
Corrected

Nutrition moderate citation Jul 10, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: CASTLE PARTNERS
Resident Census by Payment Source
69 Total Residents
Medicare 3 (4.3%)
Medicaid 35 (50.7%)
Private Pay/Other 31 (44.9%)
Programs & Services
Residents' Group
Nurse Aide Training
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 15.8
44% worse than Missouri average
Missouri average: 10.9
Functional decline score 30.5
57% worse than Missouri average
Missouri average: 19.5
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 33.5%
70% above Missouri average.

Walking Ability Worsened 37.4%
81% above Missouri average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 20.6%
14% above Missouri average.
Safety & clinical stability

Falls with Major Injury 4.1%
1% above Missouri average.

High Risk Residents with Pressure Ulcers 3.4%
32% below Missouri average.

Urinary Tract Infection 2.5%
8% below Missouri average.
Emotional & behavioral wellbeing

Depressive Symptoms 15.0%
16% above Missouri average.

Antipsychotic Use 14.6%
34% below Missouri average.
Preventive care

Pneumococcal Vaccine 58.5%
31% below Missouri average.

Influenza Vaccine 81.2%
11% below Missouri average.
Nutrition & physical health

Lost Too Much Weight 0.5%
92% below Missouri average.
Short-stay resident measures
Pneumococcal Vaccine 29.4%

56% worse than Missouri average
Antipsychotic medication increase 0.0%

100% better than Missouri average
Influenza Vaccine 5.9%

91% worse than Missouri average

Guides for Better Senior Living

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Financial Aid for Missouri Seniors

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Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled, Missouri resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Rural access prioritized.

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+, Missouri resident, in approved facility.

~$1,215/month (individual).

$2,000 (individual).

Supplements SSI; facility-based only.

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+, Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.

~$2,901/month (300% FBR, individual); QIT required.

$5,909.25 (individual), $11,818.45 (couple).

Caregiver must be family; small program size.

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled, Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.

~$1,690/month (individual, projected); spenddown allowed.

$5,909.25 (individual), $11,818.45 (couple).

Less intensive than waivers; statewide access.

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled, Missouri resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year individual).

Not assessed; need-based.

Administered via AAAs and Alzheimer’s Association; rural focus.

Senior Community Service Employment Program (SCSEP)

Missouri SCSEP

Age 55+, unemployed, low-income, Missouri resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Missouri resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.