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Waverly Heights
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Gladwyne, PA
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Gladwyne, PA
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Waverly Heights offers independent living, assisted living, memory care, nursing home care, and skilled nursing in Gladwyne, PA. Independent living provides private living with community services and no daily care, while assisted living adds help with bathing, dressing, medication management, and similar tasks. Memory care is secured and supervised for residents at risk of wandering. Skilled nursing provides licensed nursing care on site around the clock.
Several care levels can suit a resident whose needs grow over time, since changing care needs may not require leaving the community. Respite care offers a short stay when a usual caregiver needs to travel or recover. Waverly Heights may fit families seeking both long term care options and temporary support.
The community has 82 beds, with total nurse staffing of 7 hours and 27 minutes per resident each day. That figure represents the daily nursing time available per resident. Medicare and private pay are accepted: Medicare can help cover eligible short term skilled nursing care after a hospital stay, while private pay means paying directly for care.
Residents can exercise in the fitness center and pool. Outdoors, a walking path, croquet court, bocce ball courts, and putting green provide recreation, while vegetable and flower gardens, a greenhouse, and an outdoor dining patio support gardening and meals outside. Several dining venues offer breakfast, lunch, or dinner with planned menus. Skilled nursing & Rehabilitation and Care Management are named programs, and rehabilitation services support recovery or maintenance of function within the community’s care offerings.
Measured by Centers for Medicare & Medicaid Services (CMS)
Overall ratingThe Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health InspectionBased on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
StaffingMeasures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality MeasuresBased on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
StaffingData period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Total nursing care per resident / day
This nursing home is ranked 4th out of 183 nursing homes we track in Pennsylvania for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This facility
PA avg 3h 57m
↑ 89% · PA 3h 57mThis facility: 7h 27m per resident per day, 89% above the Pennsylvania average of 3h 57m (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Rank#4 / 183Nurse hours — State benchmarkedThis nursing home is ranked 4th out of 183 nursing homes we track in Pennsylvania for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Pennsylvania average, with a ranking across 183 Pennsylvania facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Nurse hours — State benchmarkedThis nursing home is ranked 4th out of 183 nursing homes we track in Pennsylvania for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Pennsylvania average, with a ranking across 183 Pennsylvania facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
7h 27m
Standout metric: RN, weekends is +352% above Pennsylvania average
1 of 6 metrics below Pennsylvania average
Daily care time per resident, by role
PA average · US = national average
Registered nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 29 are the facility's own employees; no agency contractors work in this role.29 staff · 6.9-hour shifts
2h 58m↑ 279% · PA 47mThis facility: 2h 58m per resident per day, 279% above the Pennsylvania average of 47m (among Pennsylvania facilities reporting a recent figure).
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 41m
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 3 are the facility's own employees; no agency contractors work in this role.3 staff · 7.7-hour shifts
1m↓ 98% · PA 55mThis facility: 1m per resident per day, 98% below the Pennsylvania average of 55m (among Pennsylvania facilities reporting a recent figure).
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 52m
Certified nursing assistant Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 36 are the facility's own employees; no agency contractors work in this role.36 staff · 7.1-hour shifts
4h 27m↑ 103% · PA 2h 12mThis facility: 4h 27m per resident per day, 103% above the Pennsylvania average of 2h 12m (among Pennsylvania facilities reporting a recent figure).
US average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 2h 20m
Physical therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
17m↑ 184% · PA 6mThis facility: 17m per resident per day, 184% above the Pennsylvania average of 6m (among Pennsylvania facilities reporting a recent figure).
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 4m
Total nursing, weekends Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.RN + LPN + aide · Sat–Sun
7h 2m↑ 100% · PA 3h 31mThis facility: 7h 2m per resident per day, 100% above the Pennsylvania average of 3h 31m (among Pennsylvania facilities reporting a recent figure).
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 3h 26m
RN, weekends Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.Sat–Sun
2h 29m↑ 352% · PA 33mThis facility: 2h 29m per resident per day, 352% above the Pennsylvania average of 33m (among Pennsylvania facilities reporting a recent figure).
US average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US 28m
Headcount
Total staffEvery person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.95
80 employees · 15 contractors · 35 on an average day Average shiftAverage hours one staff member works on a day they are on shift, across every role.7.1 h↓ 9% · PA 7.8 hThis facility: 7.1 h, 9% below the Pennsylvania average of 7.8 h (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
22,749 staff hours this quarter See full Pennsylvania ranking →
87.7%
of staff hours were worked by the facility's own employees
Pennsylvania average: 87.4% · Contractors this quarter: Respiratory Therapy Technician (3), Speech Language Pathologist (3), Qualified Social Worker (2), Physical Therapy Assistant (2), Other Physician (2), Occupational Therapy Aide (1), Physical Therapy Aide (1), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.82Rank#110 / 204Bed count — State benchmarkedThis nursing home is ranked 110th out of 204 nursing homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Bed count — State benchmarkedThis nursing home is ranked 110th out of 204 nursing homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Smaller home
· May offer a more intimate, personalized care environment.
Walk Score
Car-dependent. Most errands require a car, with limited nearby walkable options.Rank#201 / 212Walk Score — State benchmarkedThis nursing home is ranked 201st out of 212 nursing homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Walk Score — State benchmarkedThis nursing home is ranked 201st out of 212 nursing homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
6/ 100
Occupancy rate
Occupancy lower than 85% suggests more openings may be available.Rank#114 / 165Occupancy rate — State benchmarkedThis nursing home is ranked 114th out of 165 nursing homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 165. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Occupancy rate — State benchmarkedThis nursing home is ranked 114th out of 165 nursing homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 165. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
69.5%This home usually has availability
Based on 57 residents and 82 beds. Source: state inspection report (Nov 2025)
Lower than the Pennsylvania average: 75.2%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
292days
About This Community
License Details
Facility TypePersonal Care Homes
IssuanceJune 8, 2026
ExpirationJune 8, 2027
CountyMontgomery
License LevelFULL
License Number127820
CMS Certification Number395718
Ownership & Operating Entity
Waverly Heights is legally operated by Waverly Heights Ltd.
Owner NameWaverly Heights Ltd
Profit StatusNonprofit
Additional Services
1 service
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
State Inspection Report (PA)
October 9, 2024
67Total Daily StaffPA avg: 76.9
50Waking Staff
0Resident Support Staff
57Residents Served
2Hospice Residents
Resident Conditions (PA)
Age 60+57 (100%)
Mobility Need10 (18%)
Physical Disability10 (18%)
Additional Policies & Features
Pets not allowed
Minimum Age60
Amenities & Lifestyle
Fitness Center
Swimming Pool
Putting Green
Walking Paths
Dog Park
Garden
Patio
Croquet Court
Activities
Bocce Ball
Gardening
Dining & Nutrition
Sourced directly from the team at Waverly Heights.
Food DescriptionResidents can enjoy breakfast, lunch, or dinner in several dining venues, each offering an extensive and well-planned menu.
This profile shows two inspection records, and their totals often differ.
Inspection History and the Inspection Scorecard below are state data — the
figures the state publishes and the state inspection reports we hold on file —
covering the entire facility. CMS Health Inspection History covers only this
home's Medicare and Medicaid-certified nursing beds, from federal certification
surveys.
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This FacilityPA Averagevs. PA Avg
Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
1
vs 1.3 avg
↓ 23% fewer than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. PA average
0 Worse
No metrics in this bucket.
5 Better
Metrics better than Pennsylvania average:
• Total citations (58% below)
• Citations per inspection (49% below)
• Inspections with citations (25% below)
• Inspection citation rate (10% below)
• Total complaints (80% below)
Citations Citations are formal regulatory issues recorded during state inspections.
This Facility
PA Average
vs. PA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.
37
88.0
This facility has 58% fewer total citations than a typical Pennsylvania nursing home (37 vs. PA avg 88).↓ 58% better
Citations per inspection Average citations per inspection.
2.2
4.3
This facility has 49% fewer citations per inspection than a typical Pennsylvania nursing home (2.2 vs. PA avg 4.3).↓ 49% betterRank#19 / 180Citations per inspection — State benchmarkedThis nursing home is ranked 19th out of 180 nursing homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among the 180 nursing homes in the ranking pool.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Citations per inspection — State benchmarkedThis nursing home is ranked 19th out of 180 nursing homes we track in Pennsylvania for citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among the 180 nursing homes in the ranking pool.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Inspections State inspections evaluate whether the facility meets health and safety standards.
This Facility
PA Average
vs. PA Avg
Total inspections Combined count of all inspections conducted at this facility.
17
21.0
This facility has had 19% fewer total inspections than the Pennsylvania average (17 vs. PA avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 19% fewer
Inspections with citations Inspections that resulted in at least one regulatory citation.
9
12.0
This facility has 25% fewer inspections with citations than a typical Pennsylvania nursing home (9 vs. PA avg 12).↓ 25% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.
53%
59%
This facility has 6 percentage points lower inspection citation rate than a typical Pennsylvania nursing home (53% vs. PA avg 59%).↓ 6% better
Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
This Facility
PA Average
vs. PA Avg
Total complaints Formal expressions of concern made by residents, families, or staff.
1
5.0
This facility has 80% fewer total complaints than a typical Pennsylvania nursing home (1 vs. PA avg 5).↓ 80% better
Since 2024 · 2 years of data · Last health inspection Apr 2026
Federal inspection data published by CMS, covering this home's Medicare and/or
Medicaid-certified skilled-nursing/nursing beds only.
Total health inspections
4↓ 44% · PA 7.2This facility: 4, 44% below the PA average of 7.2 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
6Rank#35 / 180Health citations — State benchmarkedThis nursing home is ranked 35th out of 180 nursing homes we track in Pennsylvania for health citations. Shows this facility's total health deficiency citations benchmarked to the Pennsylvania State average, with a ranking across all 180 PA facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Health citations — State benchmarkedThis nursing home is ranked 35th out of 180 nursing homes we track in Pennsylvania for health citations. Shows this facility's total health deficiency citations benchmarked to the Pennsylvania State average, with a ranking across all 180 PA facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 81% · PA 32This facility: 6, 81% below the PA average of 32 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
1.5Rank#19 / 180Citations per inspection — State benchmarkedThis nursing home is ranked 19th out of 180 nursing homes we track in Pennsylvania for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Pennsylvania mean across 180 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.Citations per inspection — State benchmarkedThis nursing home is ranked 19th out of 180 nursing homes we track in Pennsylvania for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Pennsylvania mean across 180 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 64% · PA 4.16This facility: 1.5, 64% below the PA average of 4.16 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
6 of 6 citations corrected
Bar = mix of this home's 6 citations, not a state comparison
Moderate (D–F, no harm, more than minimal risk): 5 citations, correctedMinor (A–C, no harm, minimal risk): 1 citation, corrected
Lighter shade = corrected
CriticalJ–L
0↓ 100% · PA 0.4This facility: 0, 100% below the PA average of 0.4 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
SeriousG–I
0↓ 100% · PA 0.8This facility: 0, 100% below the PA average of 0.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
ModerateD–F
5↓ 83% · PA 29.9This facility: 5, 83% below the PA average of 29.9 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
MinorA–C
1↑ 11% · PA 0.9This facility: 1, 11% above the PA average of 0.9 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk
Latest inspection: Apr 09, 2026 · 1 citation (Quality of Care, moderate), corrected
Most cited category: Infection Control, 2 of 6 citations · 5 categories in total
Citations history
Most recent first
Apr 09, 20261 citation
Quality of Care moderate citation
Corrected
Feb 05, 20262 citations
Administration minor citation
Corrected
Infection Control moderate citation
Corrected
Feb 21, 20251 citation
Infection Control moderate citation
Corrected
Apr 25, 20242 citations
Pharmacy moderate citation
Corrected
Resident Rights moderate citation
Corrected
Top deficiency categories
Share of 6 citations
Infection Control2 deficiencies (33%)
Resident Rights1 deficiency (17%)
Quality of Life & Care1 deficiency (17%)
Administration1 deficiency (17%)
Pharmacy Services1 deficiency (17%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
5 of 6 citations resulted from standard inspections; and 1 of 6 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious).
Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines)
and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Pennsylvania average.
Data as of Aug 2026 · CMS Care Compare
Long-stay quality ratingCMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.4/ 5★★★★★Above average↑ 7% · PA 3.7This facility: 4.0, 7% above the PA average of 3.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay quality ratingCMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.5/ 5★★★★★Significantly above average↑ 54% · PA 3.2This facility: 5.0, 54% above the PA average of 3.2 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.High-risk clinical eventsAverage of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.7.0Score · lower is better↓ 27% · PA 9.5This facility: 7.0, 27% below the PA average of 9.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Functional declineAverage of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.11.9Score · lower is better↓ 40% · PA 19.8This facility: 11.9, 40% below the PA average of 19.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
13 long-stay measures:10 better, 2 worse, 1 near PA average
8 short-stay measures:4 better, 1 worse, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
PA average
Daily care & independence
Needed more help with daily activitiesPercent of long-stay residents whose need for help with daily activities has increased15.7%↓ 6% · PA 16.8This facility: 15.7, 6% below the PA average of 16.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsenedPercent of long-stay residents whose ability to move independently worsened12.6%↓ 26% · PA 17.0This facility: 12.6, 26% below the PA average of 17.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)Percent of low risk long-stay residents who lose control of their bowels or bladder7.3%↓ 72% · PA 25.5This facility: 7.3, 72% below the PA average of 25.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Safety & clinical stability
Urinary tract infectionPercent of long-stay residents with a urinary tract infection0.0%↓ 100% · PA 1.5This facility: 0.0, 100% below the PA average of 1.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injuryPercent of long-stay residents experiencing one or more falls with major injury0.0%↓ 100% · PA 3.1This facility: 0.0, 100% below the PA average of 3.1 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)Percent of long-stay high risk residents with pressure ulcers5.2%↑ 8% · PA 4.8This facility: 5.2, 8% above the PA average of 4.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Physical & mental health
Lost too much weightPercent of long-stay residents who lose too much weight1.3%↓ 79% · PA 6.2This facility: 1.3, 79% below the PA average of 6.2 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptomsPercent of long-stay residents who have depressive symptoms0.0%↓ 100% · PA 10.8This facility: 0.0, 100% below the PA average of 10.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic usePercent of long-stay residents who received an antipsychotic medication23.7%↑ 34% · PA 17.7This facility: 23.7, 34% above the PA average of 17.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Preventive care
Pneumococcal vaccinePercent of long-stay residents assessed and appropriately given the pneumococcal vaccine100.0%↑ 14% · PA 87.5This facility: 100.0, 14% above the PA average of 87.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccinePercent of long-stay residents assessed and appropriately given the seasonal influenza vaccine100.0%↑ 7% · PA 93.5This facility: 100.0, 7% above the PA average of 93.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Hospital & emergency visits
Hospitalizations per 1,000 daysNumber of hospitalizations per 1,000 long-stay resident days.1.54↓ 8% · PA 1.68This facility: 1.54, 8% below the PA average of 1.68 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits per 1,000 daysNumber of outpatient emergency department visits per 1,000 long-stay resident days.1.23↑ 3% · PA 1.20This facility: 1.23, 3% above the PA average of 1.20 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
PA or US average
Daily care & independence
Able to care for self at dischargePercentage of residents at or above expected ability to care for themselves at discharge.25.8%↓ 52% · US 53.7This facility: 25.8, 52% below the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the communityRate of successful return to home or community from a skilled nursing facility.53.1%↑ 5% · US 50.6This facility: 53.1, 5% above the US average of 50.6 (among US facilities reporting a recent figure).
Safety & clinical stability
Falls with major injuryPercentage of SNF residents who experience falls with major injury during their stay.0.0%↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).
Physical & mental health
New antipsychotic medicationPercent of short-stay residents who newly received an antipsychotic medication0.0%↓ 100% · PA 1.4This facility: 0.0, 100% below the PA average of 1.4 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Preventive care
Pneumococcal vaccinePercent of short-stay residents assessed and appropriately given the pneumococcal vaccine88.4%↑ 26% · PA 70.0This facility: 88.4, 26% above the PA average of 70.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccinePercent of short-stay residents assessed and appropriately given the seasonal influenza vaccine100.0%↑ 45% · PA 68.7This facility: 100.0, 45% above the PA average of 68.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Hospital & emergency visits
Re-hospitalized after admissionPercentage of short-stay residents who were re-hospitalized after their nursing home admission.12.8%↓ 45% · PA 23.1This facility: 12.8, 45% below the PA average of 23.1 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visitsPercentage of short-stay residents who had an outpatient emergency department visit.10.8%↑ 10% · PA 9.8This facility: 10.8, 10% above the PA average of 9.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Breakdown by payment type
Medicare
45% of new residents, usually for short-term rehab.
Typical stay1 - 2 months
Private pay
55% of new residents, often for short stays.
Typical stay1 - 2 years
Financial Trends
Historical financial and operational data for Waverly Heights from 2011–2024, based on CMS SNF Cost Reports.
Includes all financial data for this property, which could include management/ownership changes.
Key figures below are for fiscal year ending in 12/2024.
Net Patient Income-$35.9M↓ ~$1.4M vs 2023
Payroll Costs$17.4M↓ ~$53.4K vs 2023
Operating Margin-746.9%↑ 15.3pp vs 2023
Financial Performance
Net patient revenueOperating expensesNet patient income
Payroll & Labor Costs
SalariesStaff salaries from the home's own payroll records.Wage CostsWage-related costs — benefits such as payroll taxes, health insurance and retirement. Together with salaries, these make up payroll.Contract LaborPay for temporary or agency staff. Counted under other operating costs, not payroll.
Payer Mix (percentage)
MedicareMedicaidPrivate Pay/Other
Metric
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
Occupancy %
71.6%
71.0%
90.5%
89.2%
89.4%
86.8%
85.0%
83.4%
83.0%
66.2%
71.9%
90.4%
87.5%
92.6%
Beds
60
49
49
49
49
49
49
49
49
49
31
31
31
31
Net Income
-$1,675,872
$436,607
-$3,969
$1,573,338
$2,377,532
$3,430,976
$2,159,754
$2,690,035
-$947,245
$688,240
$2,133,272
$803,998
$699,419
-$210,315
Gross Revenue
$22,491,534
$23,940,261
$25,865,005
$5,615,839
$8,136,935
$8,652,901
$8,850,627
$8,964,351
$9,165,945
$7,702,150
$6,485,876
$7,110,789
$7,168,546
$7,254,597
Operating Expenses
$24,834,329
$24,459,217
$26,433,374
$27,398,554
$28,602,461
$29,277,055
$30,071,710
$33,270,053
$34,706,657
$35,942,536
$35,671,080
$37,354,049
$38,951,449
$40,676,923
Net Patient Income
-$4,823,597
-$3,096,916
-$3,200,519
-$22,941,752
-$23,533,169
-$23,895,512
-$24,606,218
-$27,407,924
-$29,312,535
-$31,489,735
-$31,636,454
-$32,868,408
-$34,433,574
-$35,873,637
Net Patient Revenue
$20,010,732
$21,362,301
$23,232,855
$4,456,802
$5,069,292
$5,381,543
$5,465,492
$5,862,129
$5,394,122
$4,452,801
$4,034,626
$4,485,641
$4,517,875
$4,803,286
Payroll Costs
$10,335,021
$10,807,654
$11,667,930
$12,198,122
$12,759,064
$13,220,509
$13,659,247
$14,626,864
$15,968,993
$17,320,600
$16,426,130
$17,416,394
$17,405,384
$17,351,945
Operating Margin %
-24.1%
-14.5%
-13.8%
-514.8%
-464.2%
-444.0%
-450.2%
-467.5%
-543.4%
-707.2%
-784.1%
-732.8%
-762.2%
-746.9%
Medicare %
7.1%
8.0%
13.5%
13.8%
13.0%
14.1%
19.6%
24.0%
16.9%
9.3%
13.1%
8.7%
13.3%
6.3%
Medicaid %
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
0.0%
Private %
92.9%
92.0%
86.5%
86.2%
87.0%
85.9%
80.4%
76.0%
83.1%
90.7%
86.9%
91.3%
86.7%
93.7%
Net Patient Revenue/Day
$1,277
$1,414
$1,436
$280
$317
$346
$359
$393
$364
$375
$434
$439
$456
$457
Cost/Day
$1,585
$1,619
$1,633
$1,718
$1,789
$1,880
$1,978
$2,231
$2,339
$3,028
$3,834
$3,652
$3,933
$3,872
Avg Length of Stay
265.6 days
113.6 days
101.8 days
120.8 days
115.0 days
116.2 days
89.4 days
70.7 days
81.5 days
104.1 days
89.5 days
89.7 days
92.6 days
291.8 days
Finances and operations
Based on CMS SNF Cost Report for fiscal year ending in 12/2024.
Nonprofit
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$4.8MFiscal year ending 12/2024
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$35.9MFiscal year ending 12/2024
Nonprofit
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$4.8MFiscal year ending 12/2024Rank#167 / 167Net patient revenue — State benchmarkedThis nursing home is ranked 167th out of 167 nursing homes we track in Pennsylvania. Shows this facility's net patient revenue compared to the Pennsylvania average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Net patient revenue — State benchmarkedThis nursing home is ranked 167th out of 167 nursing homes we track in Pennsylvania. Shows this facility's net patient revenue compared to the Pennsylvania average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$35.9MFiscal year ending 12/2024
Other incomeMoney the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$35.7MFiscal year ending 12/2024
Payroll costsStaff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.Rank#21 / 167Payroll costs — State benchmarkedThis nursing home is ranked 21st out of 167 nursing homes we track in Pennsylvania. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Pennsylvania average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Payroll costs — State benchmarkedThis nursing home is ranked 21st out of 167 nursing homes we track in Pennsylvania. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Pennsylvania average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$17.4MFiscal year ending 12/2024
361.3% of net patient revenue
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.Rank#1 / 167Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 1st out of 167 nursing homes we track in Pennsylvania. Shows payroll as a percentage of net patient revenue versus the Pennsylvania average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 1st out of 167 nursing homes we track in Pennsylvania. Shows payroll as a percentage of net patient revenue versus the Pennsylvania average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costsEverything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$23.3MFiscal year ending 12/2024
Total costsThe home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$40.7MFiscal year ending 12/2024
Certification details
CMS Certification Number:395718
Owner Name:Waverly Heights Ltd
Rural vs. Urban:Urban
County:Montgomery
Type of Control:Nonprofit
Source: Centers for Medicare & Medicaid Services (CMS) and State data
How we calculate these figures
We use the home's most recent CMS SNF Cost Report — the annual financial statement every Medicare- and Medicaid-certified nursing home is required to file — to show how it earns and spends on resident care.
This includes
Net patient revenue — what the home collects for resident care after contractual allowances, bad debt and discounts.
Payroll — staff salaries plus wage-related benefits. Contract and agency labor is counted separately, under other operating costs.
Net patient income — what's left after the home's total operating expenses.
How we calculate net patient income and payroll %
Net patient income is net patient revenue minus the home's total operating expenses. Payroll % is payroll divided by net patient revenue — the share of each revenue dollar that goes to staff pay.
Net patient revenue vs. other income
Net patient revenue is money earned from resident care only. Anything the home earns outside of care — investments, grants, rentals and other non-operating sources — is reported separately as other income. Other income is not part of net patient revenue, and it is not included in net patient income.
Who this home usually serves
TYPE OF STAY
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (55% of admissions), and a typical private pay stay runs around 1 - 2 years.
Admissions
38 total
Coverage residents most often arrive under.
Medicare45%
Private pay55%
Discharges
36 total
Coverage residents most often leave under.
Medicare64%
Private pay36%
How we assess these insights
We analyze official CMS data on admissions and discharges to understand the types of residents a nursing home most often serves.
This includes
Medicare, Medicaid, and private-pay admissions and discharges
Number of nights covered by each payment type
Typical length of stay
How length of stay is calculated
Average length of stay comes from the facility's Medicare cost report: total resident days in the year divided by total discharges, across all residents and payment types. Homes that mostly provide long-term care show long averages, because few residents leave in a given year.
Places of interest near Waverly Heights
0.7 miles from city center Estimated distance in miles from Gladwyne's city center to Waverly Heights's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This TableAL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Pennsylvania average is: 69.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Rank badges are statewide and care-type specific: each nursing home is ranked against every other PA nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
95
80 employees · 15 contractors · 35 on an average day 
100% corrected 
