Dallas Retirement Village Health Center

Nursing Home, Assisted Living, Independent Living & Memory Care · Dallas, OR

CMS overall rating

377 Nw Jasper Street, Dallas, OR 97338 View map

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Dallas Retirement Village Health Center accepts Medicare, Medicaid, and private pay.

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Dallas Retirement Village Health Center accepts Medicare, Medicaid, and private pay.

Overview of Dallas Retirement Village Health Center

Dallas Retirement Village Health Center is a skilled nursing and memory care community in Dallas, Oregon. Dallas Mennonite Retirement Community, Inc., has been operating the campus for more than 75 years. The 121-bed facility offers skilled nursing, assisted living, memory care, rehabilitation, and respite care and accepts both Medicare and Medicaid.

CMS gives the facility a 3-star overall rating, which is in line with Oregon averages. Health Inspection and Staffing sub-ratings are both modestly above state benchmarks, while Quality Measures fall about 13% below Oregon averages, a gap that matters most for residents with complex or longer-term care needs.

Total nurse staffing averages 4 hours and 49 minutes per resident each day, which is about 7% below the Oregon averages. However, RN staffing performs much better at 29% above state norms, pointing to stronger clinical oversight at the registered-nurse level.

The inspection history includes a substantiated complaint from November 2024, involving physical abuse of a resident by a staff member, confirmed through video. A December 2024 standard inspection later identified six deficiencies involving medication storage, food sanitation, infection control, and administrative rules, with some issues remaining uncorrected during follow-up review. The facility’s deficiency rate averages 8.7 per year, 30% above Oregon’s average of 6.7. Inspections through 2025 have been notably lighter, though the recent trend is still short.

On-site rehabilitation services include physical, occupational, and respiratory therapy. The facility’s occupancy rate is 86.5%, well above the Oregon average of 65.7%, reflecting consistent local demand across the facility’s care continuum.

Dallas Retirement Village Health Center fits residents looking for a multi-level care campus in Polk County, particularly those managing post-acute recovery or anticipating a longer care trajectory in a single community.

Facility Direct Line (503) 623-5581

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 49m per day

vs avg

1 of 6 metrics below state avg

Standout metric Registered Nurse (RN) is +40% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	57m per day	▲ 40% State avg: 41m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	1h 0m per day	▲ 12% State avg: 54m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	3h 28m per day	▲ 3% State avg: 3h 22m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 50m per day	▲ 10% State avg: 4h 23m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	5m per day	▼ 4% State avg: 5m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	36m per day	▲ 38% State avg: 26m per day · National avg: 28m per day

Capacity and availability

89 days

121-bed community

A larger shared setting that may offer more common spaces and organized community services.

24 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 83 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

87%

Higher than the Oregon average: 65.7%

Occupied beds

105 / 121

Average occupied beds in Oregon homes 55 beds

Facility TypeSkilled Nursing Facility / Nursing Facility Dual Certification

StatusActive

IssuanceJanuary 1, 2013

CountyPolk

CMS Certification Number385207

Dallas Retirement Village Health Center is administered by Stefanie Sanborn.

Owner NameDallas Health Care Center, LLC

Rehabilitation Services

24-Hour Staffing

Email ssanborn@drvhome.com

Fax(503) 623-2901

Volunteer Program

Independent Living$3,096 per month

Assisted Living$7,260 per month

Memory Care$9,955 per month

Skilled Nursing$520 per month

Since 2023 · 3 years of data 4 deficiencies 10 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Oregon state average

Overall vs. OR average

Latest Inspection October 29, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	OR Average	vs. OR Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	4	31	This facility has 87% fewer total deficiencies than a typical Oregon assisted living residence (4 vs. OR avg 31).↓ 87% better
Deficiencies per year Average deficiencies per year since 2023.	1.3	10.3	This facility has 87% fewer deficiencies per year than a typical Oregon assisted living residence (1.3 vs. OR avg 10.3).↓ 87% better
Deficiencies per inspection Average deficiencies per inspection.	0.4	4.4	This facility has 91% fewer deficiencies per inspection than a typical Oregon assisted living residence (0.4 vs. OR avg 4.4).↓ 91% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	OR Average	vs. OR Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	10	7	This facility has 43% more total inspections than a typical Oregon assisted living residence (10 vs. OR avg 7).↑ 43% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

October 29, 2025 inspection found only 2 standard deficiencies with no complaints or harm-level issues.
November 13, 2024 inspection documented physical abuse by staff confirmed on video, resulting in staff removal and planned education.
December 6, 2024 inspection cited 6 deficiencies including medication storage, food sanitation, infection control, and administrative violations with some uncorrected on revisit.

Show Inspection Reports

Inspections since 2022

Total health inspections 6

State average N/A

Last Health inspection on Dec 2024

Total health citations

State average N/A

Citations per inspection

8.17

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

15 of 49 citations resulted from standard inspections; 12 of 49 resulted from complaint investigations; and 22 of 49 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

48 moderate citations State average: N/A

1 minor citation State average: N/A

Citations history (last 4 years)

Infection Control moderate citation Dec 06, 2024

Corrected

Nutrition moderate citation Dec 06, 2024

Corrected

Pharmacy moderate citation Dec 06, 2024

Corrected

Abuse/Neglect moderate citation Nov 13, 2024

Corrected

Total staff 217

Employees 147

Contractors 70

Staff to resident ratio 2.24 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 80

Average shift 7.5 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 55,453

Nursing staff breakdown

8.8 hours

7.9 hours

7.4 hours

Contractor staffing

6,480 contractor hours this quarter

Registered Nurse: 32 Licensed Practical Nurse: 20 Physical Therapy Aide: 4 Respiratory Therapy Technician: 3 Speech Language Pathologist: 2 Qualified Social Worker: 2 Occupational Therapy Assistant: 2 Physical Therapy Assistant: 2 Medical Director: 1 Occupational Therapy Aide: 1 Diagnostic X-ray Services Staff: 1

Staff by category


Certified Nursing Assistant	95	0	95	30,696	92	100%	7.4
Licensed Practical Nurse	20	20	40	7,389	92	100%	7.9
Registered Nurse	12	32	44	5,047	92	100%	8.8
Clinical Nurse Specialist	8	0	8	2,917	67	73%	8
Other Dietary Services Staff	4	0	4	1,749	89	97%	7.5
RN Director of Nursing	3	0	3	1,517	69	75%	8.1
Physical Therapy Aide	0	4	4	919	71	77%	6.6
Respiratory Therapy Technician	0	3	3	710	70	76%	8.2
Speech Language Pathologist	0	2	2	580	64	70%	6.8
Occupational Therapy Aide	0	1	1	526	68	74%	7.7
Physical Therapy Assistant	0	2	2	509	62	67%	7
Nurse Practitioner	1	0	1	496	62	67%	8
Mental Health Service Worker	1	0	1	488	61	66%	8
Dental Services Staff	1	0	1	484	61	66%	7.9
Dietitian	1	0	1	472	59	64%	8
Administrator	1	0	1	408	51	55%	8
Qualified Social Worker	0	2	2	377	54	59%	6.8
Diagnostic X-ray Services Staff	0	1	1	79	21	23%	3.8
Occupational Therapy Assistant	0	2	2	63	62	67%	1
Medical Director	0	1	1	29	27	29%	1.1

95 Certified Nursing Assistant

% of Days 100%

40 Licensed Practical Nurse

% of Days 100%

44 Registered Nurse

% of Days 100%

8 Clinical Nurse Specialist

% of Days 73%

4 Other Dietary Services Staff

% of Days 97%

3 RN Director of Nursing

% of Days 75%

4 Physical Therapy Aide

% of Days 77%

3 Respiratory Therapy Technician

% of Days 76%

2 Speech Language Pathologist

% of Days 70%

1 Occupational Therapy Aide

% of Days 74%

2 Physical Therapy Assistant

% of Days 67%

1 Nurse Practitioner

% of Days 67%

1 Mental Health Service Worker

% of Days 66%

1 Dental Services Staff

% of Days 66%

1 Dietitian

% of Days 64%

1 Administrator

% of Days 55%

2 Qualified Social Worker

% of Days 59%

1 Diagnostic X-ray Services Staff

% of Days 23%

2 Occupational Therapy Assistant

% of Days 67%

1 Medical Director

% of Days 29%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 11.4

9% worse than State average

State average: 10.5

Functional decline score 17.6

16% better than State average

State average: 21.1

Long-stay resident measures

Average State avg: 3.4

Need for Help with Daily Activities Increased 17.4%

7% worse than State average

State average: 16.3%

Walking Ability Worsened 19.8%

20% better than State average

State average: 24.9%

Low Risk Residents with Bowel/Bladder Incontinence 15.6%

31% better than State average

State average: 22.6%

Falls with Major Injury 1.9%

19% better than State average

State average: 2.4%

High Risk Residents with Pressure Ulcers 13.3%

91% worse than State average

State average: 6.9%

Urinary Tract Infection 1.0%

53% better than State average

State average: 2.1%

Lost Too Much Weight 4.8%

9% better than State average

State average: 5.3%

Depressive Symptoms 9.4%

104% worse than State average

State average: 4.6%

Antipsychotic Use 7.3%

45% better than State average

State average: 13.2%

Pneumococcal Vaccine 99.7%

In line with State average

State average: 95.7%

Influenza Vaccine 97.7%

In line with State average

State average: 95.2%

Hospitalizations per 1,000 days 1.80

29% worse than State average

State average: 1.40

ED visits per 1,000 days 2.45

In line with State average

State average: 2.52

Short-stay resident measures

Above average State avg: 3.2

Pneumococcal Vaccine 97.5%

13% better than State average

State average: 86.2%

Antipsychotic medication increase 0.7%

62% better than State average

State average: 1.8%

Influenza Vaccine 98.1%

21% better than State average

State average: 81.2%

Re-hospitalized after SNF stay 23.8%

10% worse than State average

State average: 21.6%

Emergency department visits 13.3%

12% better than State average

State average: 15.1%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 34.9%

35% worse than State average

State average: 53.7%

Successful return to home or community 63.5%

25% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

22% of new residents, usually for short-term rehab.

Typical stay 26 days

Private pay

64% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Total residents 97

Medicare

17.5% of residents

Medicaid

56.7% of residents

Private pay or other

25.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Dallas Retirement Village Health Center from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 115.1% ↑ 41.4pp vs 2022

Net Patient Income -$922.2K ↑ ~$639.7K vs 2022

Payroll Costs $9.4M ↑ ~$244.1K vs 2022

Operating Margin -4.5% ↑ 5.0pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	94.0%	92.8%	90.6%	90.5%	88.3%	84.6%	83.2%	84.9%	84.7%	81.4%	70.2%	73.7%	115.1%
Beds	161	161	161	161	161	161	161	161	161	161	161	161	121
Net Income	$332,689	-$515,217	$518,869	$1,245,531	$709,050	-$191,240	-$120,498	$840,098	$292,394	$413,327	-$555,308	-$1,088,561	-$800,286
Gross Revenue	$13,561,662	$13,635,402	$14,674,144	$15,069,925	$15,524,617	$15,402,567	$15,534,583	$17,373,071	$19,004,281	$17,806,336	$15,679,453	$17,253,747	$21,912,538
Operating Expenses	$11,945,919	$12,709,647	$12,440,590	$12,435,522	$13,350,883	$13,626,546	$13,821,006	$14,293,734	$15,754,161	$16,335,738	$15,558,412	$18,045,691	$21,574,482
Net Patient Income	$73,979	-$767,780	$296,258	$1,038,195	$505,454	-$438,267	-$316,300	$601,466	$141,460	-$598,034	-$1,494,815	-$1,561,850	-$922,182
Net Patient Revenue	$12,019,898	$11,941,867	$12,736,848	$13,473,717	$13,856,337	$13,188,279	$13,504,706	$14,895,200	$15,895,621	$15,737,704	$14,063,597	$16,483,841	$20,652,300
Payroll Costs	$6,463,324	$6,682,341	$7,124,070	$7,140,630	$7,867,770	$7,874,690	$7,398,602	$8,086,084	$9,037,241	$9,827,230	$8,986,162	$9,140,957	$9,385,092
Operating Margin %	0.6%	-6.4%	2.3%	7.7%	3.7%	-3.3%	-2.3%	4.0%	0.9%	-3.8%	-10.6%	-9.5%	-4.5%
Medicare %	3.3%	5.2%	5.0%	5.5%	5.3%	4.6%	6.3%	6.1%	6.0%	5.0%	2.9%	3.1%	5.0%
Medicaid %	44.5%	45.3%	44.0%	43.7%	41.0%	40.7%	41.7%	42.2%	46.1%	46.5%	50.6%	49.7%	42.2%
Private %	52.2%	49.5%	51.0%	50.8%	53.7%	54.7%	52.0%	51.7%	47.9%	48.5%	46.5%	47.2%	52.8%
Net Patient Revenue/Day	$218	$218	$239	$253	$267	$265	$276	$298	$319	$328	$341	$381	$406
Cost/Day	$216	$232	$234	$234	$257	$273	$283	$286	$316	$341	$377	$417	$424
Avg Length of Stay	30.9 days	24.3 days	22.0 days	83.9 days	87.2 days	131.4 days	89.4 days	79.7 days	81.0 days	91.7 days	130.0 days	134.2 days	88.5 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$20.7M

Net patient income

-$922.2K

Nonprofit Other Nonprofit

Net patient revenue

$20.7M

Net patient income

-$922.2K

Other income

$121.9K

Payroll costs

$9.4M 45.4% of net patient revenue

Other operating costs

$12.2M

Total costs

$21.6M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (64% of admissions), and a typical private pay stay runs around 3 - 4 months.

Coverage residents most often arrive under.

Medicare 22%

Private pay 64%

Medicaid 15%

Coverage residents most often leave under.

Medicare 18%

Private pay 63%

Medicaid 19%

0.0 miles from city center Estimated distance in miles from Dallas's city center to Dallas Retirement Village Health Center's address, calculated via Google Maps.

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The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.


Dallas Retirement Village Health Center	NH AL IL MC	Dallas	-	121	-	83	-
EmpRes Hillsboro Health and Rehabilitation Center	NH AL	Hillsboro (Northeast Cornell Road)	-	78	-	75	Studio / 1 Bed
Avamere at Hillsboro	NH AL IL MC RC	Hillsboro (Southeast 30Th Avenue)	-	24	-	60	Studio / 1 Bed / 2 Bed
Country Meadows Village	NH AL IL	Woodburn (Country Meadows Village)	-	50	-	55	Studio / 1 Bed / 2 Bed
Rose Linn Care Center	NH AL MC RC	West Linn (Willamette)	-	71	-	33	-

Nursing Home Explorer

Who is the owner of Dallas Retirement Village Health Center?

Dallas Retirement Village Health Center is legally operated by Dallas Health Care Center, LLC, and administered by Stefanie Sanborn.

Is Dallas Retirement Village Health Center in a walkable area?

Dallas Retirement Village Health Center has a walk score of 83. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Dallas Retirement Village Health Center?

Dallas Retirement Village Health Center's occupancy is 87%.

What is the best email address for Dallas Retirement Village Health Center?

The team at Dallas Retirement Village Health Center can be reached at ssanborn@drvhome.com.

Does Dallas Retirement Village Health Center operate as a for-profit or non-profit?

Dallas Retirement Village Health Center is registered as a non-profit in OR.

Who is the administrator of Dallas Retirement Village Health Center?

Stefanie Sanborn is the administrator of Dallas Retirement Village Health Center.

How many beds does Dallas Retirement Village Health Center have?

Dallas Retirement Village Health Center has 121 beds.

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Dallas Retirement Village Health Center

Overview of Dallas Retirement Village Health Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Pricing & Financial Information

Contact Dallas Retirement Village Health Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

95 Certified Nursing Assistant

40 Licensed Practical Nurse

44 Registered Nurse

8 Clinical Nurse Specialist

4 Other Dietary Services Staff

3 RN Director of Nursing

4 Physical Therapy Aide

3 Respiratory Therapy Technician

2 Speech Language Pathologist

1 Occupational Therapy Aide

2 Physical Therapy Assistant

1 Nurse Practitioner

1 Mental Health Service Worker

1 Dental Services Staff

1 Dietitian

1 Administrator

2 Qualified Social Worker

1 Diagnostic X-ray Services Staff

2 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

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