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Carolina Reserve of Durham
Assisted Living & Memory Care · Durham, NC
Exterior view of Carolina Reserve of Durham entrance Outdoor seating area with benches and a gazebo Cozy common area with bookshelves and seating Dining room area with tables and chairs

Carolina Reserve of Durham

Assisted Living & Memory Care · Durham, NC
4523 Hope Valley Rd, Durham, NC 27707 View map Calculator: See prices in your area
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Overview of Carolina Reserve of Durham

Carolina Reserve of Durham residents expect to continue to create a lifestyle that suits the needs of its memory care and assisted living residents. The upscale community offers many opportunities for blossoming friendships between staff and residents. Cultivating personal growth and holistic wellness is what they are known for. As a proud member of Navion Senior Solutions, residents learn to live vibrant social lives during their golden years.

Carolina Reserve of Durham offers many activities and amenities that cater to the interests of every senior– it features a recreational room, transportation services, in-house maintenance service, seasonal menus served daily, social activities, and wellness programs, ensuring that residents stay entertained and engaged throughout the day.

Facility Direct Line (919) 892-6688
Facility Direct Line (919) 892-6688
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 60 Rank #214 / 368Bed count — State benchmarkedThis home is ranked 214th out of 368 homes we track in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #158 / 508Walk Score — State benchmarkedThis home is ranked 158th out of 508 homes we track in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across North Carolina facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
48 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #207 / 213Occupancy rate — State benchmarkedThis home is ranked 207th out of 213 homes we track in North Carolina for occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 213. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in North Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
23.3% This home usually has availability
Lower than the North Carolina average: 69.5%
Occupied beds
14 / 60

About this community

License Details

StatusActive
CountyDurham
License NumberHAL-032-132

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJulia Steingass, Director of Corporate Compliance (per state records, record updated Jul 2026)

Contact Carolina Reserve of Durham

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 41 deficiencies 9 inspections 0 penalties 17 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 4 Better Metrics better than North Carolina average:
• Total deficiencies (11% below)
• Deficiencies per inspection (8% below)
• Inspections with deficiencies (58% below)
• Inspection deficiency rate (3% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4146 This facility has 11% fewer total deficiencies than a typical North Carolina assisted living residence (41 vs. NC avg 46).↓ 11% better
Deficiencies per inspection Info Average deficiencies per inspection. 4.65.01 This facility has 8% fewer deficiencies per inspection than a typical North Carolina assisted living residence (4.6 vs. NC avg 5.01).↓ 8% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all inspections conducted at this facility. 921 This facility has had 57% fewer total inspections than the North Carolina average (9 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↓ 57% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 819 This facility has 58% fewer inspections with deficiencies than a typical North Carolina assisted living residence (8 vs. NC avg 19).↓ 58% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 89%92% This facility has 3 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (89% vs. NC avg 92%).↓ 3% better
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
102.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 275 / 338 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Carolina Reserve of Durham

Address 5.6 miles from city center Info Estimated distance in miles from Durham's city center to Carolina Reserve of Durham's address, calculated via Google Maps.

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Address

Compare Assisted Living around Durham

Info below is compiled from the NC Dept. of Health & Human Services (NCDHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
NC DHSR Star Rating (0–4 stars). Issued by North Carolina's Division of Health Service Regulation based on annual facility inspections. Stars reflect overall compliance with state health and safety rules - 4 stars requires scores of 100+ on two consecutive annual inspections. Ratings can change between inspections if new violations or licensure actions occur.
DHSR Quality Score (/200). Each annual inspection starts at a base of 100 points. Facilities earn demerit points for violations and citations, and merit points for correcting issues, maintaining resident/family councils, sprinkler systems, and other quality programs. The "/200" display reflects the two most recent annual inspections combined - giving a longer-term view of compliance trends rather than a single snapshot.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in deficiencies, expressed as a percentage of total inspections in the window.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Eno Pointe Assisted Living
AL
NH
Durham
147
Facility 147
NC AVG 70
Rank #11 / 368
No
11
Facility 11
NC AVG 35
Rank #426 / 508
73.5%
Facility 73.5%
NC AVG 69.5%
Rank #111 / 213
-
99.50/200
Facility 99.50/200
NC AVG 92.2
Rank #145 / 321
13
92%
Facility 92%
NC AVG 91.8%
Rank #97 / 333
Private / Semi-Private Rooms
Durham Ridge Assisted Living
AL
MC
Durham
142
Facility 142
NC AVG 70
Rank #12 / 368
No
38
Facility 38
NC AVG 35
Rank #220 / 508
83.1%
Facility 83.1%
NC AVG 69.5%
Rank #79 / 213
A+
86.50/200
Facility 86.50/200
NC AVG 92.2
Rank #277 / 321
19
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Studio / Semi-Private Rooms
Brookdale Durham
AL
MC
Durham (Northeast Durham)
119
Facility 119
NC AVG 70
Rank #39 / 368
Yes
9
Facility 9
NC AVG 35
Rank #439 / 508
62.2%
Facility 62.2%
NC AVG 69.5%
Rank #138 / 213
A+
87.00/200
Facility 87.00/200
NC AVG 92.2
Rank #275 / 321
19
100%
Facility 100%
NC AVG 91.8%
Rank #138 / 333
Studio
Carolina Reserve of Durham
AL
MC
Durham (Hope Valley Green)
60
Facility 60
NC AVG 70
Rank #214 / 368
Yes
48
Facility 48
NC AVG 35
Rank #158 / 508
23.3%
Facility 23.3%
NC AVG 69.5%
Rank #207 / 213
-
102.50/200
Facility 102.50/200
NC AVG 92.2
Rank #73 / 321
9
89%
Facility 89%
NC AVG 91.8%
Rank #71 / 333
Studio / 2 Bed
Brookdale Chapel Hill
AL
MC
Chapel Hill (Falconbridge)
38
Facility 38
NC AVG 70
Rank #298 / 368
Yes
35
Facility 35
NC AVG 35
Rank #244 / 508
100.0%
Facility 100.0%
NC AVG 69.5%
Rank #1 / 213
-
96.75/200
Facility 96.75/200
NC AVG 92.2
Rank #195 / 321
14
93%
Facility 93%
NC AVG 91.8%
Rank #117 / 333
Studio / Suite

Rank badges are statewide: each community is ranked against every NC community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Financial Assistance for
Assisted Living in North Carolina

Carolina Reserve of Durham is located in Durham, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Carolina Reserve of Durham

What neighborhood is Carolina Reserve of Durham in?

Carolina Reserve of Durham is in the Hope Valley Green neighborhood of Durham.

Is Carolina Reserve of Durham in a walkable area?

Carolina Reserve of Durham has a walk score of 48. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Carolina Reserve of Durham?

According to NC state health department records, Carolina Reserve of Durham's license number is HAL-032-132.

What is the occupancy rate at Carolina Reserve of Durham?

Carolina Reserve of Durham's occupancy is 23.3%.

Are pets allowed at Carolina Reserve of Durham?

Yes, Carolina Reserve of Durham allows residents to bring their pets.

How many beds does Carolina Reserve of Durham have?

Carolina Reserve of Durham has 60 beds.

Has Carolina Reserve of Durham had any deficiencies?

Carolina Reserve of Durham has had 41 reported deficiencies according to records from NC Dept. of Health and Human Services (NCDHHS).

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