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Carolina Reserve of Durham
Assisted Living & Memory Care · Durham, NC
Exterior view of Carolina Reserve of Durham entrance Outdoor seating area with benches and a gazebo Cozy common area with bookshelves and seating Dining room area with tables and chairs

Carolina Reserve of Durham

Assisted Living & Memory Care · Durham, NC
4523 Hope Valley Rd, Durham, NC 27707 View map Calculator: See prices in your area
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Overview of Carolina Reserve of Durham

Carolina Reserve of Durham residents expect to continue to create a lifestyle that suits the needs of its memory care and assisted living residents. The upscale community offers many opportunities for blossoming friendships between staff and residents. Cultivating personal growth and holistic wellness is what they are known for. As a proud member of Navion Senior Solutions, residents learn to live vibrant social lives during their golden years.

Carolina Reserve of Durham offers many activities and amenities that cater to the interests of every senior– it features a recreational room, transportation services, in-house maintenance service, seasonal menus served daily, social activities, and wellness programs, ensuring that residents stay entertained and engaged throughout the day.

Facility Direct Line (919) 892-6688
Facility Direct Line (919) 892-6688
Bed community size
60-bed community Rank #232 / 389Bed count — State benchmarkedThis home is ranked 232nd out of 389 homes in North Carolina for Bed Count. Shows this facility's certified or reported bed count compared to other North Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 48 / 100 Rank #168 / 573Walk Score — State benchmarkedThis home is ranked 168th out of 573 homes in North Carolina for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
23%
Rank #225 / 241Occupancy rate — State benchmarkedThis home is ranked 225th out of 241 homes in North Carolina for Occupancy. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 241. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in North Carolina that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the North Carolina average: 76.4%
Occupied beds
14 / 60
Average occupied beds in North Carolina homes 85 beds

License Details

StatusActive
CountyDurham
License NumberHAL-032-132

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJulia Steingass, Director of Corporate Compliance (per state records, record updated Jul 2026)

Contact Carolina Reserve of Durham

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data 41 deficiencies 22 inspections 0 penalties 17 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 0 Worse No metrics in this bucket. 5 Better Metrics better than North Carolina average:
• Total deficiencies (11% below)
• Deficiencies per year (12% below)
• Deficiencies per inspection (14% below)
• Inspections with deficiencies (11% below)
• Inspection deficiency rate (14% below)
Latest Inspection December 18, 2024 Follow Up

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNC Averagevs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 4146 This facility has 11% fewer total deficiencies than a typical North Carolina assisted living residence (41 vs. NC avg 46).↓ 11% better
Deficiencies per year Info Average deficiencies per year since 2015. 3.74.2 This facility has 12% fewer deficiencies per year than a typical North Carolina assisted living residence (3.7 vs. NC avg 4.2).↓ 12% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.92.2 This facility has 14% fewer deficiencies per inspection than a typical North Carolina assisted living residence (1.9 vs. NC avg 2.2).↓ 14% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNC Averagevs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 2221 This facility has had 5% more total inspections than the North Carolina average (22 vs. NC avg 21). More inspections can mean more regulatory scrutiny rather than worse care.↑ 5% more
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 1719 This facility has 11% fewer inspections with deficiencies than a typical North Carolina assisted living residence (17 vs. NC avg 19).↓ 11% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 77%90% This facility has 13 percentage points lower inspection deficiency rate than a typical North Carolina assisted living residence (77% vs. NC avg 90%).↓ 13% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 18, 2024 follow-up survey found all prior construction deficiencies corrected with no further action required.
  • June 12, 2024 construction survey cited 9 deficiencies including unsafe fire safety equipment, poor maintenance of mechanical systems, plumbing leaks, and inadequate ventilation.
  • November 16, 2023 annual inspection found 6 deficiencies related to medication errors, incomplete staff training, and failure to implement physician orders for therapeutic diets and compression devices.
Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
3/4

North Carolina average: 3 stars See full North Carolina ranking

Scores

DHSR Score
102.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98 See full North Carolina ranking

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 275 / 338 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Places of interest near Carolina Reserve of Durham

Address 5.6 miles from city center Info Estimated distance in miles from Durham's city center to Carolina Reserve of Durham's address, calculated via Google Maps.

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Address

Compare Assisted Living around Durham

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Eno Pointe Assisted Living
AL
NH
Durham (North Roxboro Street)
147
Facility 147
NC AVG 72
Rank #13 / 389
No
11
Facility 11
NC AVG 33
Rank #450 / 573
 73.5%
99.50/200
Facility 99.50/200
NC AVG 92.2
Rank #145 / 321
25
92%
Facility 92%
NC AVG 76.2%
Rank #306 / 333
Private / Semi-Private Rooms
Hillcrest Convalescent Center
AL
NH
RC
SNF
Durham
86
Facility 86
NC AVG 72
Rank #130 / 389
No
81
Facility 81
NC AVG 33
Rank #5 / 573
 86.7% -----
Croasdaile Village
AL
HC
IL
MC
NH
SNF
Durham
64
Facility 64
NC AVG 72
Rank #215 / 389
No
9
Facility 9
NC AVG 33
Rank #463 / 573
-
104.50/200
Facility 104.50/200
NC AVG 92.2
Rank #20 / 321
15
60%
Facility 60%
NC AVG 76.2%
Rank #47 / 333
-
Carolina Reserve of Durham
AL
MC
Durham (Hope Valley Green)
60
Facility 60
NC AVG 72
Rank #232 / 389
Yes
48
Facility 48
NC AVG 33
Rank #168 / 573
 23.3%
102.50/200
Facility 102.50/200
NC AVG 92.2
Rank #73 / 321
22
77.3%
Facility 77.3%
NC AVG 76.2%
Rank #145 / 333
Studio / 2 Bed
Atria Southpoint Walk
AL
IL
RC
Durham (Crooked Creek)
20
Facility 20
NC AVG 72
Rank #333 / 389
Yes
59
Facility 59
NC AVG 33
Rank #77 / 573
-
103.50/200
Facility 103.50/200
NC AVG 92.2
Rank #31 / 321
19
78.9%
Facility 78.9%
NC AVG 76.2%
Rank #155 / 333
Studio / 1 Bed / 2 Bed
View all Nearby Homes

Financial Assistance for
Assisted Living in North Carolina

Carolina Reserve of Durham is located in Durham, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Frequently Asked Questions about Carolina Reserve of Durham

What neighborhood is Carolina Reserve of Durham in?

Carolina Reserve of Durham is in the Hope Valley Green neighborhood of Durham.

Is Carolina Reserve of Durham in a walkable area?

Carolina Reserve of Durham has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Carolina Reserve of Durham?

According to NC state health department records, Carolina Reserve of Durham's license number is HAL-032-132.

What is the occupancy rate at Carolina Reserve of Durham?

Carolina Reserve of Durham's occupancy is 23%.

Are pets allowed at Carolina Reserve of Durham?

Yes, Carolina Reserve of Durham allows residents to bring their pets.

How many beds does Carolina Reserve of Durham have?

Carolina Reserve of Durham has 60 beds.

Are there photos of Carolina Reserve of Durham?

Yes — there are 4 photos of Carolina Reserve of Durham in the photo gallery on this page.

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