Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
216
180 employees · 36 contractors · 58 on an average day Encore at Parkside
Nursing Home, Assisted Living, Independent Living & Skilled Nursing · Newark, DE
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Encore at Parkside
Nursing Home, Assisted Living, Independent Living & Skilled Nursing · Newark, DE
CMS overall rating
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Encore at Parkside accepts Medicare, Medicaid, and private pay.
Overview of Encore at Parkside
Encore at Parkside provides nursing home and skilled nursing care, assisted living, and independent living in Newark, DE. Nursing home and skilled nursing care include licensed nursing care on site around the clock, while assisted living helps with daily tasks such as dressing, bathing, and medication while a resident keeps an apartment. Independent living offers private living with community services and no daily care.
The range of care levels may suit a resident whose needs grow over time, since moving among them can avoid leaving the community or starting over socially. The home has 28 beds, placing it in the smaller-community range where staff and residents get to know each other. Housing includes one-bedroom, two-bedroom, and studio layouts, with a two-bedroom that can suit a couple moving together or someone who wants a companion, while a studio provides a single private space.
Pets are allowed, so a resident can bring a pet when moving in. Total nurse staffing is 3h 55m per resident per day, representing the daily hands-on nursing time available for each resident. Payment options are Medicare, Medicaid, and private pay: Medicare applies to short-term skilled care after a hospital stay rather than long-term residence, Medicaid can help when savings may not cover a long stay, and private pay means care is funded directly. A Walk Score of 35 places the area in a car-dependent setting, so most errands require a car or a ride for a resident who no longer drives. Ed Burleigh serves as interim administrator.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 31st out of 37 nursing homes we track in Delaware for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 55m
This nursing home is ranked 31st out of 37 nursing homes we track in Delaware for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 55m6 of 6 metrics below Delaware average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 22 are the facility's own employees; no agency contractors work in this role.
22 staff · 7.8-hour shifts
52m
↓ 24% · DE 1h 8mThis facility: 52m per resident per day, 24% below the Delaware average of 1h 8m (among Delaware facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 22 are the facility's own employees; no agency contractors work in this role.
22 staff · 7.8-hour shiftsUS average: 43m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 43m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 39 are the facility's own employees; no agency contractors work in this role.
39 staff · 8.6-hour shifts
53m
↓ 21% · DE 1h 7mThis facility: 53m per resident per day, 21% below the Delaware average of 1h 7m (among Delaware facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 39 are the facility's own employees; no agency contractors work in this role.
39 staff · 8.6-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 92 are the facility's own employees; no agency contractors work in this role.
92 staff · 7.8-hour shifts
2h 11m
↓ 20% · DE 2h 44mThis facility: 2h 11m per resident per day, 20% below the Delaware average of 2h 44m (among Delaware facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 92 are the facility's own employees; no agency contractors work in this role.
92 staff · 7.8-hour shiftsUS average: 2h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 26m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
9m
↓ 9% · DE 10mThis facility: 9m per resident per day, 9% below the Delaware average of 10m (among Delaware facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
3h 30m
↓ 19% · DE 4h 18mThis facility: 3h 30m per resident per day, 19% below the Delaware average of 4h 18m (among Delaware facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 32m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 32m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
35m
↓ 16% · DE 42mThis facility: 35m per resident per day, 16% below the Delaware average of 42m (among Delaware facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
216
180 employees · 36 contractors · 58 on an average day
216 total staff / 81 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
2.67 : 1
↑ 60% · DE 1.66This facility: 2.67 staff per resident, 60% above the Delaware average of 1.66 (among Delaware facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
216 staff ÷ 81 residents
See full Delaware ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.8 h
↑ 3% · DE 7.6 hThis facility: 7.8 h, 3% above the Delaware average of 7.6 h (among Delaware facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
41,550 staff hours this quarter
See full Delaware ranking →93.8% of staff hours were worked by the facility's own employees
Delaware average: 92.2% · Contractors this quarter: Physical Therapy Aide (9), Respiratory Therapy Technician (8), Physical Therapy Assistant (8), Speech Language Pathologist (7), Qualified Social Worker (3), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
28
Rank #40 / 41Bed count — State benchmarked This nursing home is ranked 40th out of 41 nursing homes we track in Delaware for bed count. Shows this facility's certified or reported bed count compared to other Delaware facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Delaware that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
28
Rank #40 / 41Bed count — State benchmarked This nursing home is ranked 40th out of 41 nursing homes we track in Delaware for bed count. Shows this facility's certified or reported bed count compared to other Delaware facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Delaware that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Smaller home · May offer a more intimate, personalized care environment.
Years of operating
A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management.
Rank #4 / 33Years in operation — State benchmarked This nursing home is ranked 4th out of 33 nursing homes we track in Delaware for years in operation. Shows how long this facility has been in operation compared to other Delaware facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Delaware that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management.
Rank #4 / 33Years in operation — State benchmarked This nursing home is ranked 4th out of 33 nursing homes we track in Delaware for years in operation. Shows how long this facility has been in operation compared to other Delaware facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Delaware that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
1
year
Walk Score
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #23 / 42Walk Score — State benchmarked This nursing home is ranked 23rd out of 42 nursing homes we track in Delaware for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Delaware facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Delaware that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #23 / 42Walk Score — State benchmarked This nursing home is ranked 23rd out of 42 nursing homes we track in Delaware for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Delaware facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Delaware that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
35
/ 100
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
94
days
About This Community
IssuanceJanuary 7, 2025
License Number1099
Encore at Parkside is administered by Ed Burleigh - Interim Admin.
Resident Council
Family Council
Director of NursingChristina Hushen - Interim
Director of Nursing Emailchushen@millcroftliving.com
Administrator Emaileburleigh@millcroftliving.com
Wellness Programs
Housekeeping
Transportation
Beauty Services
Pets Allowed
Continuing Care Retirement Community (CCRC)
Building Type3-story
Room Types
1 Bed
2 Bed
Studio
CMS Health Inspection History
Total health inspections
6
↑ 40% · DE 4.3This facility: 6, 40% above the Delaware average of 4.3 (among Delaware facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
54
Rank #29 / 37Health citations — State benchmarked This nursing home is ranked 29th out of 37 nursing homes we track in Delaware for health citations. Shows this facility's total health deficiency citations benchmarked to the Delaware State average, with a ranking across all 37 DE facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Delaware that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 47% · DE 36.8This facility: 54, 47% above the Delaware average of 36.8 (among Delaware facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
9
Rank #22 / 37Citations per inspection — State benchmarked This nursing home is ranked 22nd out of 37 nursing homes we track in Delaware for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Delaware mean across 37 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Delaware that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 8% · DE 8.33This facility: 9, 8% above the Delaware average of 8.33 (among Delaware facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
98% corrected
53 of 54 citations corrected · 1 still open
Critical
J–L
3
↑ 200% · DE 1This facility: 3, 200% above the Delaware average of 1 (among Delaware facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
66% corrected · 1 open
Immediate jeopardy
Serious
G–I
1
↓ 23% · DE 1.3This facility: 1, 23% below the Delaware average of 1.3 (among Delaware facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
100% corrected
Actual harm
Moderate
D–F
48
↑ 43% · DE 33.5This facility: 48, 43% above the Delaware average of 33.5 (among Delaware facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
100% corrected
No harm, more than minimal risk
Minor
A–C
2
↑ 100% · DE 1This facility: 2, 100% above the Delaware average of 1 (among Delaware facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
100% corrected
No harm, minimal riskLatest inspection: Jun 25, 2026 · 1 citation (Quality of Care, critical), not yet corrected
Most cited category: Quality of Life & Care, 13 of 54 citations · 10 categories in total
Citations history
Most recent first
Jun 25, 2026
1 citation
Quality of Care critical citation
Jan 12, 2026
24 citations
Administration minor citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Environmental moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Quality of Care critical citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Oct 29, 2025
3 citations
Pharmacy moderate citation
Corrected
Corrected
Pharmacy serious citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Nov 26, 2024
12 citations
Nutrition moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Aug 28, 2024
5 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Administration minor citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Quality of Care critical citation
Corrected
Corrected
Oct 19, 2023
5 citations
Nursing Services moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Showing the 50 most recent of 54 citations.
Top deficiency categories
Share of 54 citations
Quality of Life & Care
13 deficiencies (24%)
Administration
10 deficiencies (19%)
Resident Rights
9 deficiencies (17%)
Resident Assessment & Care Planning
6 deficiencies (11%)
Pharmacy Services
6 deficiencies (11%)
Nutrition & Dietary
3 deficiencies (6%)
Infection Control
2 deficiencies (4%)
Abuse, Neglect & Exploitation
2 deficiencies (4%)
Nursing & Physician Services
2 deficiencies (4%)
Environmental
1 deficiency (2%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
37 of 54 citations resulted from standard inspections; 9 of 54 resulted from complaint investigations; and 8 of 54 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
4 penalties in the past 3 years
Latest: Jun 25, 2026 · $16,355 civil money penalty
Jun 25, 2026 · $16,355 civil money penalty
Jan 12, 2026 · $14,901 civil money penalty
Oct 29, 2025 · $9,110 civil money penalty
Aug 28, 2024 · $16,448 civil money penalty
Total fines
$56,814
↓ 42% · DE $98KThis facility: $56,814, 42% below the Delaware average of $97,549. Average among the 32 Delaware facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.Rank #24 / 37Federal fines — State benchmarked This nursing home is ranked 24th out of 37 nursing homes we track in Delaware for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Delaware average among facilities with fines, and where it ranks among 37 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Delaware that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
4
↑ 97% · DE 2.03This facility: 4, 97% above the Delaware average of 2.03. Average among the 32 Delaware facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
DE avg 0.19Delaware average: 0.19. Average among the 32 Delaware facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Penalty history · past 3 years
Jun 25, 2026
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$16,355
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$16,355
Jan 12, 2026
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$14,901
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$14,901
Oct 29, 2025
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$9,110
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$9,110
Aug 28, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$16,448
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$16,448Fine amount comparison
This facility
$56,814
Delaware average
$97,549
US average
$67,417
Totals count every penalty on record; the history lists the past 3 years. Delaware and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Delaware average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
4
/ 5
Above average
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
6.4
Score · lower is better
↓ 16% · DE 7.7This facility: 6.4, 16% below the DE average of 7.7 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
14.1
Score · lower is better
↓ 9% · DE 15.5This facility: 14.1, 9% below the DE average of 15.5 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 7 better, 1 worse, 3 near DE average
3 short-stay measures: 3 better
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
10.9%
↓ 14% · DE 12.7This facility: 10.9, 14% below the DE average of 12.7 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
10.9%
↓ 14% · DE 12.7This facility: 10.9, 14% below the DE average of 12.7 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
11.5%
↓ 15% · DE 13.6This facility: 11.5, 15% below the DE average of 13.6 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
11.5%
↓ 15% · DE 13.6This facility: 11.5, 15% below the DE average of 13.6 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.9%
↓ 2% · DE 20.2This facility: 19.9, 2% below the DE average of 20.2 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.9%
↓ 2% · DE 20.2This facility: 19.9, 2% below the DE average of 20.2 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
1.9%
↓ 10% · DE 2.1This facility: 1.9, 10% below the DE average of 2.1 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
1.9%
↓ 10% · DE 2.1This facility: 1.9, 10% below the DE average of 2.1 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
0.9%
↓ 72% · DE 3.2This facility: 0.9, 72% below the DE average of 3.2 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
0.9%
↓ 72% · DE 3.2This facility: 0.9, 72% below the DE average of 3.2 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
5.2%
↑ 49% · DE 3.5This facility: 5.2, 49% above the DE average of 3.5 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
5.2%
↑ 49% · DE 3.5This facility: 5.2, 49% above the DE average of 3.5 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
3.7%
↓ 32% · DE 5.4This facility: 3.7, 32% below the DE average of 5.4 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
3.7%
↓ 32% · DE 5.4This facility: 3.7, 32% below the DE average of 5.4 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
↓ 100% · DE 10.3This facility: 0.0, 100% below the DE average of 10.3 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
0.0%
↓ 100% · DE 10.3This facility: 0.0, 100% below the DE average of 10.3 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
6.2%
↓ 42% · DE 10.7This facility: 6.2, 42% below the DE average of 10.7 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
6.2%
↓ 42% · DE 10.7This facility: 6.2, 42% below the DE average of 10.7 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 4% · DE 95.7This facility: 100.0, 4% above the DE average of 95.7 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 4% · DE 95.7This facility: 100.0, 4% above the DE average of 95.7 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 3% · DE 97.4This facility: 100.0, 3% above the DE average of 97.4 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 3% · DE 97.4This facility: 100.0, 3% above the DE average of 97.4 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 3 measures
Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
↓ 83% · DE 1.0This facility: 0.2, 83% below the DE average of 1.0 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
0.2%
↓ 83% · DE 1.0This facility: 0.2, 83% below the DE average of 1.0 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
↑ 17% · DE 83.5This facility: 97.7, 17% above the DE average of 83.5 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.7%
↑ 17% · DE 83.5This facility: 97.7, 17% above the DE average of 83.5 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
↑ 19% · DE 83.1This facility: 99.1, 19% above the DE average of 83.1 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
↑ 19% · DE 83.1This facility: 99.1, 19% above the DE average of 83.1 (among DE facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Encore at Parkside’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 32 Delaware nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, but less than last year
−28.1% operating margin
+20.2 pts vs prior year
An operating loss in 4 of the last 8 reported years. Other income ($3.3M) trims the net loss to −$1.1M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends more on payroll than most Delaware homes
71.0% payroll share of revenue
DE average 51.1%Rank #5 / 32Payroll % of net patient revenue — State benchmarked This nursing home is ranked 5th out of 32 nursing homes we track in Delaware for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Delaware average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Delaware that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $2.2M while revenue rose $3.4M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Delaware homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | DE median | Compared with DE homesRank in DE | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $15.8M | +$3.4M | Trend 20172024 | DE median $16.0M | Rank in DE Rank #17 / 32Net patient revenue — State benchmarked This nursing home is ranked 17th out of 32 nursing homes we track in Delaware for net patient revenue. Shows this facility's net patient revenue compared to the Delaware average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Delaware that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 48% of homes | Below DE median Higher net patient revenue than 48% of DE homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $20.2M | +$1.9M | Trend 20172024 | DE median — | Rank in DE Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$4.4M | +$1.5M | Trend 20172024 | DE median — | Rank in DE Not ranked | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −28.1% | +20.2 pts | Trend 20172024 | DE median — | Rank in DE Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $3.3M | — | Trend — | DE median — | Rank in DE Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$1.1M | +$2.0M | Trend — | DE median — | Rank in DE Not ranked | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends more of revenue on staff than most Delaware homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | DE median | Compared with DE homesRank in DE | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $11.2M | +$2.2M | Trend 20172024 | DE median $8.4M | Rank in DE Rank #4 / 32Payroll costs — State benchmarked This nursing home is ranked 4th out of 32 nursing homes we track in Delaware for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Delaware average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Delaware that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 90% of homes | Top 10% in DE by size Higher payroll than 90% of DE homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 71.0% | −1.5 pts | Trend 20172024 | DE median 50.8% | Rank in DE Rank #5 / 32Payroll % of net patient revenue — State benchmarked This nursing home is ranked 5th out of 32 nursing homes we track in Delaware for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Delaware average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Delaware that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 87% of homes | 19.9 pts over DE average The DE average is 51.1% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · DE benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Delaware payroll average.
% of net patient revenue
Payroll share Operating margin DE payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $16.7M | $14.9M | $13.8M | $11.2M | $11.0M | $13.0M | $12.4M | $15.8M |
| Operating expenses | $15.0M | $14.6M | $14.6M | $11.1M | $10.9M | $16.5M | $18.4M | $20.2M |
| Net patient income | $1.7M | $0.3M | −$0.9M | $0.1M | $0.1M | −$3.5M | −$6.0M | −$4.4M |
| Operating margin | 10.0% | 2.0% | −6.2% | 1.1% | 1.1% | −27.2% | −48.2% | −28.1% |
| Net income | $1.9M | $0.5M | −$0.7M | $0.4M | $1.0M | −$3.2M | −$3.1M | −$1.1M |
| Payroll costs | $7.2M | $7.2M | $7.3M | $7.2M | $5.8M | $7.0M | $9.0M | $11.2M |
| Payroll share of revenue | 43.1% | 48.5% | 52.8% | 64.6% | 52.8% | 54.2% | 72.5% | 71.0% |
| Beds | 198 | 198 | 198 | 198 | 198 | 136 | 136 | 136 |
| Gross revenue | $18.8M | $16.6M | $15.2M | $12.5M | $11.7M | $14.5M | $14.6M | $18.4M |
| Salaries | $6.1M | $6.1M | $6.2M | $5.4M | $4.8M | $6.0M | $7.8M | $9.6M |
| Wage-related costs | $1.1M | $1.1M | $1.0M | $1.8M | $1.1M | $1.0M | $1.2M | $1.6M |
| Contract labor | — | $0.0M | — | — | $0.8M | $2.1M | $2.5M | $2.0M |
| Other operating costs | $7.8M | $7.4M | $7.4M | $3.8M | $5.1M | $9.5M | $9.4M | $9.0M |
| Net patient revenue per day | $267 | $269 | $270 | $265 | $284 | $399 | $346 | $388 |
| Cost per day | $241 | $264 | $286 | $262 | $281 | $508 | $513 | $496 |
| Average length of stay | 89.1 days | 131.2 days | 153.8 days | 180.6 days | 183.6 days | 180.9 days | 97.0 days | 94.2 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
480 admissions · FY2024
Residents admitted during the year.
Medicare
232 · 48%
Medicaid
23 · 5%
Private pay & other
225 · 47%
Resident snapshot
81 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
23 · 28%
Medicaid
31 · 38%
Private pay & other
27 · 33%
Leaving
335 discharges · FY2024
Residents discharged during the year.
Medicare
165 · 49%
Medicaid
14 · 4%
Private pay & other
156 · 47%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Living Spaces & Floor Plans for Encore at Parkside
Places of interest near Encore at Parkside
2.0 miles from city center
Estimated distance in miles from Newark's city center to Encore at Parkside's address, calculated via Google Maps.
Calculate Travel Distance to Encore at Parkside
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Compare Nursing Homes around Newark
Info below is compiled from CMS reports & the DE Dept. of Health & Social Services (DHSS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Delaware average is: 51.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Newark Manor Nursing Home | NH | Newark (Nottingham Manor) | 67
Facility
67
DE AVG
109
Rank
#33 / 41 |
86.6%
Facility
86.6%
DE AVG
83.3%
Rank
#21 / 34 | +4% | 4.94
Facility
4.94
DE AVG
4.82
Rank
#6 / 37 | - | +2% | $0
Facility
$0
DE AVG
$97.5k
Rank
#1 / 37 | 26
Facility
26
DE AVG
36.8
Rank
#12 / 37 | 5.2
Facility
5.2
DE AVG
8.3
Rank
#8 / 37 | 2 | 58 | - |
44
Facility
44
DE AVG
39
Rank
#17 / 42 | - | - | - | - | 08A020 | ||||
| Churchman Village | NH HOS MC PC RC SNF | Newark | 101
Facility
101
DE AVG
109
Rank
#24 / 41 |
81.9%
Facility
81.9%
DE AVG
83.3%
Rank
#9 / 34 | -2% | 3.59
Facility
3.59
DE AVG
4.82
Rank
#34 / 37 | -50% | -26% | $29.3k
Facility
$29.3k
DE AVG
$97.5k
Rank
#15 / 37 | 41
Facility
41
DE AVG
36.8
Rank
#24 / 37 | 10.3
Facility
10.3
DE AVG
8.3
Rank
#25 / 37 | 3 | 83 | - |
37
Facility
37
DE AVG
39
Rank
#22 / 42 | - | $13.1MFiscal year ending 09/2024
Facility
$13.1MFiscal year ending 09/2024
DE AVG
$17.5M
Rank
#27 / 32 | $7.2MFiscal year ending 09/2024
Facility
$7.2MFiscal year ending 09/2024
DE AVG
$8.6M
Rank
#25 / 32 | 54.7%Fiscal year ending 09/2024
Facility
54.7%Fiscal year ending 09/2024
DE AVG
51.1%
Rank
#13 / 32 | 085025 | ||||
| Encore at Parkside | NH AL IL SNF | Newark | 28
Facility
28
DE AVG
109
Rank
#40 / 41 | - | - | 3.92
Facility
3.92
DE AVG
4.82
Rank
#31 / 37 | -19% | -19% | $56.8k
Facility
$56.8k
DE AVG
$97.5k
Rank
#24 / 37 | 54
Facility
54
DE AVG
36.8
Rank
#29 / 37 | 9.0
Facility
9.0
DE AVG
8.3
Rank
#22 / 37 | 4 | 85 | - |
35
Facility
35
DE AVG
39
Rank
#23 / 42 | Kristopher Brown | $15.8MFiscal year ending 12/2024
Facility
$15.8MFiscal year ending 12/2024
DE AVG
$17.5M
Rank
#17 / 32 | $11.2MFiscal year ending 12/2024
Facility
$11.2MFiscal year ending 12/2024
DE AVG
$8.6M
Rank
#4 / 32 | 71%Fiscal year ending 12/2024
Facility
71%Fiscal year ending 12/2024
DE AVG
51.1%
Rank
#5 / 32 | 085021 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other DE nursing home we track that reports that metric, not just the 3 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Delaware
Encore at Parkside is located in Newark, Delaware.
Here are the financial assistance programs available to residents in Delaware.
Frequently Asked Questions about Encore at Parkside
Who is the Director of Nursing at Encore at Parkside?
Christina Hushen - Interim is the Director of Nursing at Encore at Parkside.
Is Encore at Parkside in a walkable area?
Encore at Parkside has a walk score of 35. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Encore at Parkside?
According to DE state health department records, Encore at Parkside's license number is 1099.
What is the occupancy rate at Encore at Parkside?
Encore at Parkside's occupancy is 81.8%.
How long has Encore at Parkside been in business?
Encore at Parkside has been operating for approximately 1 year, based on available licensing and registration records.
Are pets allowed at Encore at Parkside?
Yes, Encore at Parkside allows residents to bring their pets.
What is the best email address for Encore at Parkside?
The team at Encore at Parkside can be reached at Eburleigh@millcroftliving.com.
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