Show Inspection Reports
Total Health inspections
4
11% above New York average
New York average:
3.6
Last Health inspection on Oct 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Monroe Community Hospital
Monroe Community Hospital is a Nursing Home in New York State
Monroe Community Hospital is a Nursing Home in New York State
Monroe Community Hospital
Monroe Community Hospital is a Nursing Home in New York State
Monroe Community Hospital is a Nursing Home in New York State
Monroe Community Hospital is a fully certified residential health care facility in Rochester, NY. It provides long-term care for individuals with complex health conditions requiring higher levels of medical and nursing care. The facility offers specialized programs including Alzheimer and Dementia Care, Respiratory Care Services, and a comprehensive rehabilitation program.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
566
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
67%
Residents per day (avg)
387
Occupancy rate
67%
Residents per day (avg)
387
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
18% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
75% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
14 years
Finances and operations
Governmental home
County
Home revenue
$162.0M
Operating deficit
-$5.5M
Governmental home
County
Home revenue
$161,979,183.00
Operating deficit
$-5,500,625.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$38.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$128.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$167.5M
566-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
License Status
ActiveFacility Type
Nursing Home
Additional licensing details
License number:
2701006N
CMS Certification Number:
335197
County:
Monroe
Inspection Rating:
1 Star
Ownership & operating entity
Owner name:
County of Monroe (Public)
Care Services
Doctor on Staff
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
All Levels of Care
Amenities & Lifestyle
Programs & Activities
Specific Programs
Admissions, Services, Rehabilitation Center, Traditional Skilled-Nursing, Palliative Care & Hospice, Ventilator Unit, Pediatric Care, Resident Activity Calendar, Pastoral Care, Community Resources
Volunteer Programs
Yes
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
5 inspections
5 with citations, 0 without citations
289 complaints
51.1 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Latest inspection
Date:September 12, 2025
Type:Complaint Investigation
25 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
11 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
2 enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
July 15, 2021: Stipulation & Order #: NH-21-214
A formal agreement with the state to correct serious or repeated issues.
March 29, 2013: Stipulation & Order #: NH-16-020
A formal agreement with the state to correct serious or repeated issues.
Compare Nursing Homes around Rochester
The information below is reported by the New York State Department of Health.
Jewish Home of Rochester
-81%
+47%
+5%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
328
No
8
BAKER, ROBERT
92.8%
$58,234,107.00
$32,259,291.00
55.4%
305.70
5.2484
3
-
-81%+47%+5%Studio / 1 Bed / 2 Bed
Edna Tina Wilson Living Center
-53%
+35%
+11%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
120
No
2
LOAN, SANDRA
98.4%
$15,448,536.00
$8,907,657.00
57.7%
119.20
4.8326
5
-
-53%+35%+11%Studio / 1 Bed / 2 Bed
Monroe Community Hospital
-50%
+5%
-24%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 14620
566
No
-
TALLO, ALYSSA
67.0%
$132,849,553.00
$38,925,557.00
29.3%
386.90
3.7486
9
3
-50%+5%-24%-
Friendly Home
-78%
+32%
-2%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Rochester
200
No
17
JOHNSON, CHRISTINE
86.1%
$30,917,628.00
$15,030,066.00
48.6%
172.30
4.7072
14
-
-78%+32%-2%Studio / 1 Bed / 2 Bed
Blossom Health Care Center Inc
-52%
-19%
+6%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
NY 14610
80
No
-
WOOD, GERALD
94.0%
$8,724,757.00
$4,206,959.00
48.2%
75.70
2.9014
38
-
-52%-19%+6%-
Jewish Home of Rochester
Type of care:
SNF
AL
Community:
Rochester
Bed Count:
328
Pets Allowed:
No
Operator:
BAKER, ROBERT
CCN:
335105
Occupancy:
92.8%
Home Revenue:
$58,234,107.00
Payroll Costs:
$32,259,291.00
Payroll %:
55.4%
Avg Residents/Day:
305.70
Overall Rating:
Adj Nurse Hours:
5.2484
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
3
RN share vs State Avg:
-81%
-81%
Staffing vs State Avg:
+47%
+47%
Occupancy vs State Avg:
+5%
+5%
Bed Options:
Studio / 1 Bed / 2 Bed
Edna Tina Wilson Living Center
Type of care:
SNF
AL
Community:
Rochester
Bed Count:
120
Pets Allowed:
No
Operator:
LOAN, SANDRA
CCN:
335769
Occupancy:
98.4%
Home Revenue:
$15,448,536.00
Payroll Costs:
$8,907,657.00
Payroll %:
57.7%
Avg Residents/Day:
119.20
Overall Rating:
Adj Nurse Hours:
4.8326
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
5
RN share vs State Avg:
-53%
-53%
Staffing vs State Avg:
+35%
+35%
Occupancy vs State Avg:
+11%
+11%
Bed Options:
Studio / 1 Bed / 2 Bed
Monroe Community Hospital
Type of care:
SNF
AL
Community:
NY 14620
Bed Count:
566
Pets Allowed:
No
Operator:
TALLO, ALYSSA
CCN:
335197
Occupancy:
67.0%
Home Revenue:
$132,849,553.00
Payroll Costs:
$38,925,557.00
Payroll %:
29.3%
Avg Residents/Day:
386.90
Overall Rating:
Adj Nurse Hours:
3.7486
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
9
Severe Citations:
3
RN share vs State Avg:
-50%
-50%
Staffing vs State Avg:
+5%
+5%
Occupancy vs State Avg:
-24%
-24%
Friendly Home
Type of care:
SNF
AL
Community:
Rochester
Bed Count:
200
Pets Allowed:
No
Operator:
JOHNSON, CHRISTINE
CCN:
335476
Occupancy:
86.1%
Home Revenue:
$30,917,628.00
Payroll Costs:
$15,030,066.00
Payroll %:
48.6%
Avg Residents/Day:
172.30
Overall Rating:
Adj Nurse Hours:
4.7072
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
14
RN share vs State Avg:
-78%
-78%
Staffing vs State Avg:
+32%
+32%
Occupancy vs State Avg:
-2%
-2%
Bed Options:
Studio / 1 Bed / 2 Bed
Blossom Health Care Center Inc
Type of care:
SNF
AL
Community:
NY 14610
Bed Count:
80
Pets Allowed:
No
Operator:
WOOD, GERALD
CCN:
335473
Occupancy:
94.0%
Home Revenue:
$8,724,757.00
Payroll Costs:
$4,206,959.00
Payroll %:
48.2%
Avg Residents/Day:
75.70
Overall Rating:
Adj Nurse Hours:
2.9014
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
38
RN share vs State Avg:
-52%
-52%
Staffing vs State Avg:
-19%
-19%
Occupancy vs State Avg:
+6%
+6%Places of interest near Monroe Community Hospital
1.9 miles from city center
Rochester, NY 14620
Calculate Travel Distance to Monroe Community Hospital
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
633
Total Staff
575
Employees
58
Contractors
173,415
Total Hours (Quarter)
247
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 39 | 6.4 | Yes |
| Licensed Practical Nurse | 129 | 8.1 | Yes |
| Certified Nursing Assistant | 239 | 7.8 | Yes |
Staff by Category
Administration ⓘ
4 staff
7.3hs shift avg
Nursing Staff ⓘ
486 staff
7.8hs shift avg
Physicians & Practitioners ⓘ
44 staff
7.1hs shift avg
Therapy Services ⓘ
44 staff
7.3hs shift avg
Activities & Recreation ⓘ
28 staff
8.3hs shift avg
Social Services ⓘ
13 staff
7.3hs shift avg
Dietary Services ⓘ
6 staff
7.9hs shift avg
Other Services ⓘ
8 staff
7.2hs shift avg
Contractor Analysis
4.8%
of total hours from contractors
8,240 contractor hours this quarter
Certified Nursing Assistant: 29
Licensed Practical Nurse: 7
Registered Nurse: 3
Occupational Therapy Aide: 1
Other Physician: 5
Feeding Assistant: 3
Qualified Activities Professional: 5
Medical Director: 1
Physician Assistant: 4
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 210 | 29 | 239 | 74,768 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 122 | 7 | 129 | 40,253 | 91 | 100% | 8.1 |
| Clinical Nurse Specialist | 34 | 0 | 34 | 9,955 | 91 | 100% | 7.1 |
| Nurse Aide in Training | 71 | 0 | 71 | 9,828 | 64 | 70% | 7.5 |
| Qualified Activities Professional | 20 | 5 | 25 | 6,405 | 91 | 100% | 8.6 |
| Registered Nurse | 36 | 3 | 39 | 6,153 | 91 | 100% | 6.4 |
| Respiratory Therapy Technician | 16 | 0 | 16 | 2,906 | 78 | 86% | 7.5 |
| RN Director of Nursing | 5 | 0 | 5 | 2,458 | 91 | 100% | 7.3 |
| Dental Services Staff | 6 | 0 | 6 | 2,377 | 63 | 69% | 7 |
| Other Dietary Services Staff | 5 | 0 | 5 | 2,295 | 72 | 79% | 7.8 |
| Occupational Therapy Assistant | 6 | 0 | 6 | 1,882 | 74 | 81% | 6.4 |
| Physical Therapy Assistant | 15 | 0 | 15 | 1,872 | 78 | 86% | 7.2 |
| Qualified Social Worker | 11 | 0 | 11 | 1,632 | 80 | 88% | 7 |
| Administrator | 3 | 0 | 3 | 1,545 | 83 | 91% | 7.6 |
| Occupational Therapy Aide | 3 | 1 | 4 | 1,470 | 66 | 73% | 7.9 |
| Mental Health Service Worker | 2 | 0 | 2 | 884 | 63 | 69% | 7.6 |
| Speech Language Pathologist | 2 | 0 | 2 | 878 | 65 | 71% | 7.9 |
| Other Physician | 0 | 5 | 5 | 845 | 61 | 67% | 6.4 |
| Physician Assistant | 0 | 4 | 4 | 842 | 62 | 68% | 6.9 |
| Other Social Services Staff | 2 | 0 | 2 | 842 | 64 | 70% | 7.8 |
| Therapeutic Recreation Specialist | 2 | 0 | 2 | 661 | 61 | 67% | 6.4 |
| Feeding Assistant | 0 | 3 | 3 | 636 | 60 | 66% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 527 | 61 | 67% | 8.6 |
| Physical Therapy Aide | 1 | 0 | 1 | 421 | 56 | 62% | 7.5 |
| Other Activities Staff | 1 | 0 | 1 | 396 | 51 | 56% | 7.8 |
| Dietitian | 1 | 0 | 1 | 388 | 48 | 53% | 8.1 |
| Medical Director | 0 | 1 | 1 | 301 | 48 | 53% | 6.3 |
Health Inspection History
Total Health citations
9
51% below New York average
New York average:
18.5
2.25 citations per inspection (avg)
Citations origin
Citations can result from standard inspections or complaint-based investigations.
Standard inspections
7 citations
Complaint investigations
5 citations
Breakdown of citations
Critical Health citations
3
1400% above New York average
New York average:
0.2
Serious Health citations
0
100% below New York average
New York average:
0.2
Moderate Health citations
6
Minor Health citations
0
Citations history (last 3 years)
Quality of Care critical citation
Oct 24, 2025
Quality of Care critical citation
Oct 24, 2025
Care Planning moderate citation
Dec 20, 2024
Corrected
Resident Rights moderate citation
Dec 20, 2024
Corrected
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: County Government
Resident Census by Payment Source
393
Total Residents
Medicare
22
(5.6%)
ⓘ
Medicaid
327
(83.2%)
ⓘ
Private Pay/Other
44
(11.2%)
ⓘ
Specialized Care Beds
202
Total Specialty Beds
35.7%
of Bed Capacity
74
Alzheimer's / Dementia Beds ⓘ
13.1%
5
Disabled Children / Young Adult Beds ⓘ
0.9%
95
Ventilator Beds ⓘ
16.8%
28
Other Specialized Rehab Beds ⓘ
4.9%
Programs & Services
Residents' Group
ⓘ
Nurse Aide Training
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
12.8
31% worse than New York average
New York average:
9.8
Functional decline score
19.1
5% worse than New York average
New York average:
18.1
Long-Stay Resident Measures
Daily care & independence
Need for Help with Daily Activities Increased
16.5%
0% above New York average.
Walking Ability Worsened
24.7%
49% above New York average.
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
16.0%
25% below New York average.
Safety & clinical stability
Falls with Major Injury
3.4%
14% above New York average.
High Risk Residents with Pressure Ulcers
12.0%
67% above New York average.
Urinary Tract Infection
1.3%
7% below New York average.
Emotional & behavioral wellbeing
Depressive Symptoms
2.8%
84% below New York average.
Antipsychotic Use
17.9%
42% above New York average.
Preventive care
Pneumococcal Vaccine
97.3%
6% above New York average.
Influenza Vaccine
98.0%
3% above New York average.
Nutrition & physical health
Lost Too Much Weight
7.5%
23% above New York average.Short-stay resident measures
Pneumococcal Vaccine
97.2%
27% better than New York average
Antipsychotic medication increase
1.8%
38% worse than New York average
Influenza Vaccine
94.6%
20% better than New York average Financial Trends
Historical financial and operational data for Monroe Community Hospital based on CMS SNF Cost Reports.
Occupancy Rate
67.0%
↓ 1.0pp vs 2022
Net Income
-$5,500,625
↓ ~$3.1M vs 2022
Total Payroll
$54,583,391
↑ ~$15.1M vs 2022
Profit Margin
-4.1%
↓ 1.3pp vs 2022
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