(888) 927-9409
Pricing Call
(888) 927-9409
Excelcare at Newark LLC
Nursing Home, Hospice Care, Independent Living, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Newark, DE
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Excelcare at Newark LLC, nursing home in Newark, DE — Modern reception area with a sleek marble desk

Excelcare at Newark LLC

Nursing Home, Hospice Care, Independent Living, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Newark, DE
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
49459 Ogletown-Stanton Road, Newark, DE 19713 View map Calculator: See prices in your area
Excelcare at Newark LLC accepts Medicare, Medicaid, and private pay.
Contact Us Explore Open Rooms
Calculator: See prices in your area
Excelcare at Newark LLC accepts Medicare, Medicaid, and private pay.

Overview of Excelcare at Newark LLC

A skilled nursing facility with 101 beds serving residents in the Newark, Delaware area is Excelcare at Newark LLC. It specializes in rehabilitative care and has solid staffing support for daily resident needs. Accepted are Medicare, Medicaid, and private pay, providing ways for families to fund short-term rehabilitation and longer-term nursing care.

The facility’s average resident stay is 73 days, indicating a blend of post-acute rehabilitation patients and those getting longer-term skilled nursing support. The community, with 93 residents, currently operates at 92 percent occupancy. Daily nursing care averages roughly 3 hours 43 minutes per resident, with registered nurse support averaging 42 minutes a day and nursing aide coverage at roughly 2 hours per day, mirroring a structured clinical presence throughout each shift. Beyond rehabilitation, Excelcare supplies respite care services and palliative care for residents with complex medical needs. The facility maintains 24-hour staffing to ensure active support. Dining is prepared in a restaurant-style format, allowing residents choice and the feel of a dining experience instead of institutional food service. The Newark location scores 28 for walkability. This means while some nearby services may be within walking distance, almost all errands and visits require transportation. This car-dependent location is common in many healthcare facilities in suburban Delaware.

Care processes and compliance areas have generally been the focus of state inspections.

Inquiring about how the team maintains emergency preparedness protocols, ensures clear care planning, and manages medication administration and food safety standards may be wanted by families touring the facility. Note that these are areas of ongoing regulatory attention.

Facility Direct Line (302) 998-6900
Facility Direct Line (302) 998-6900 info@excelhm.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 8.5% Below DE avg. ▼ 8.5% Below DE avg.DE average: 3.3Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 27.7% Below DE avg. ▼ 27.7% Below DE avg.DE average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 25.4% Below DE avg. ▼ 25.4% Below DE avg.DE average: 4.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 23.6% Above DE avg. ▲ 23.6% Above DE avg.DE average: 4.0Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Delaware state averages

Total nursing care / resident Info This home is ranked 33rd out of 40 homes in Delaware for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 43m per day
Rank #33 / 40Nurse hours — State benchmarkedThis home is ranked 33rd out of 40 homes in Delaware. Shows adjusted nurse hours per resident per day benchmarked to the Delaware average, with a ranking across 40 Delaware facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Delaware avg (4h 39m per day)
vs Delaware avg
-20%

6 of 6 metrics below state avg

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 42m per day ▼ 33% State avg: 1h 2m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 57m per day ▼ 7% State avg: 1h 1m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 4m per day ▼ 16% State avg: 2h 28m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 30m per day ▼ 13% State avg: 4h 2m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 3m per day ▼ 70% State avg: 9m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 27m per day ▼ 38% State avg: 43m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
73 days
Bed community size
101-bed community Rank #36 / 73Bed count — State benchmarkedThis home is ranked 36th out of 73 homes in Delaware. Shows this facility's certified or reported bed count compared to other Delaware facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 28 / 100 Rank #74 / 110Walk Score — State benchmarkedThis home is ranked 74th out of 110 homes in Delaware. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Delaware facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
92%
Rank #9 / 44Occupancy rate — State benchmarkedThis home is ranked 9th out of 44 homes in Delaware. Shows this facility's occupancy rate versus the Delaware average, with its Statewide rank out of 44. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Delaware average: 80.7%
Occupied beds
93 / 101
Average occupied beds in Delaware homes 86 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceOctober 1, 2025
License Number1031
AccreditationsRated five stars by the Center for Medicare and Medicaid Services (CMS)

Ownership & Operating Entity

Excelcare at Newark LLC is administered by Rhonda Quinlan.

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingFinda Josephine Menjor-Kromah

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Palliative Care

Contact Information

Email rquinlan@excelcarenewark.com

Amenities & Lifestyle

Specific ProgramsRehabilitative Care

Contact Excelcare at Newark LLC

Inspection History

In Delaware, the Department of Health and Social Services, Division of Health Care Quality is responsible for the oversight, unannounced inspection, and licensing of all long-term care settings.

Since 2020 · 6 years of data 55 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Delaware state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Delaware state average
Overall vs. DE average 0 Worse No metrics in this bucket. 2 Better Metrics better than Delaware average:
• Total deficiencies (14% below)
• Deficiencies per year (14% below)
Latest Inspection April 17, 2025 Follow Up

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityDE Averagevs. DE Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5564 This facility has 14% fewer total deficiencies than a typical Delaware nursing home (55 vs. DE avg 64).↓ 14% better
Deficiencies per year Info Average deficiencies per year since 2020. 9.210.7 This facility has 14% fewer deficiencies per year than a typical Delaware nursing home (9.2 vs. DE avg 10.7).↓ 14% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The April 17, 2025 follow-up survey found no deficiencies and confirmed substantial compliance as of March 31, 2025.
  • The February 19, 2025 annual inspection identified 18 deficiencies including emergency preparedness, resident rights, care planning, medication administration, and food safety failures.
  • The March 25, 2025 staffing audit found one deficiency for failing to maintain the required CNA ratio of 1:8 on the day shift in January 2025.
Show Inspection Reports

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Significantly above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.56
15% better than Delaware average

Delaware average: 1.83

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.54
61% better than Delaware average

Delaware average: 1.37

Short-stay resident measures
Significantly above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 26.3%
22% worse than Delaware average

Delaware average: 21.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.2%
36% better than Delaware average

Delaware average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Delaware average

Delaware average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 70.8%
32% better than Delaware average

Delaware average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 58.6%
16% better than Delaware average

Delaware average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

52% of new residents, usually for short-term rehab.

Typical stay 22 days

Private pay

38% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

10% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.1M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$435.0K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.1M Rank #29 / 37Revenue — State benchmarkedThis home is ranked 29th out of 37 homes in Delaware. Shows this facility's annual revenue compared to the Delaware average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$435.0K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$988.2K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #30 / 37Payroll — State benchmarkedThis home is ranked 30th out of 37 homes in Delaware. Shows total annual staff payroll benchmarked to the Delaware average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.2M 54.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #13 / 37Payroll % — State benchmarkedThis home is ranked 13th out of 37 homes in Delaware. Shows payroll as a percentage of revenue versus the Delaware average. Well-run Delaware facilities typically land around 52–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Delaware that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$12.7M
How we calculate these figures

This home is administered by Rhonda Quinlan.

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 85025

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (52% of admissions), and a typical Medicare stay runs around 22 days.

Admissions
458 total

Coverage residents most often arrive under.

Medicare 52%
Private pay 38%
Medicaid 10%
Discharges
454 total

Coverage residents most often leave under.

Medicare 46%
Private pay 39%
Medicaid 15%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Excelcare at Newark LLC

Address 2.4 miles from city center Info Estimated distance in miles from Newark's city center to Excelcare at Newark LLC's address, calculated via Google Maps.

Calculate Travel Distance to Excelcare at Newark LLC

Add your location

Address

Compare Nursing Homes around Newark

The information below is reported by the Delaware Department of Health and Social Services, Division of Health Care Quality.

4 facilities compared · CMS & DE Dept. of Health data

Millcroft Living
NH
AL
IL
SNF
Newark (Possum Park Road)28 72.1% -11%5.10 -19%+9%$30.5k396.5289- 35 Kristopher Brown$12.4MFiscal year ending 12/2023$9.0MFiscal year ending 12/202372.5%Fiscal year ending 12/202385021
Churchman Village
NH
HOS
MC
PC
RC
SNF
Newark101 89.6% +11%3.72 -50%-20%$29.3k4812.0293- 37 -$13.1MFiscal year ending 06/2024$7.2MFiscal year ending 06/202454.7%Fiscal year ending 06/202485025
Newark Manor Nursing Home
NH
Newark (Nottingham Manor)67 86.6% +7%4.59 --1%$0---61- 44 ----08A020
Elkton Nursing and Rehabilitation Center
NH
HOS
MC
PC
SNF
Elkton (Price Drive)
182
Facility 182
MD AVG 43
Rank #17 / 697
--3.19 -40%-15%$31.1k15321.9328F
43
Facility 43
MD AVG 43
Rank #495 / 985
Elkton Health Holdco LLC$25.3MFiscal year ending 12/2023$7.6MFiscal year ending 12/202330.2%Fiscal year ending 12/2023215269
Nursing Home Explorer

Financial Assistance for
Nursing Home in Delaware

Excelcare at Newark LLC is located in Newark, Delaware.
Here are the financial assistance programs available to residents in Delaware.

Get Financial aid guidance

Elderly and Disabled Waiver

Delaware Medicaid E&D Waiver

Age 65+ or disabled
General Delaware resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
DE

Small state, faster processing in some areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home modifications

Delaware Caregiver Support Program

DE Caregiver Support (NFCSP)

Age Caregiver of someone 60+
General Delaware resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
DE

Limited slots; rural focus.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

Delaware Medicaid PACE

Age 55+
General Delaware resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
DE

Limited to specific areas (e.g., New Castle County); few providers.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Medicare Savings Program (MSP)

Delaware Medicare Savings Program

Age 65+ or disabled
General Delaware resident, enrolled in Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.
Asset Limits $9,430 (individual), $14,130 (couple).
DE

Three tiers; broader limits than some states.

Benefits
Covers Medicare Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20% of services)

Frequently Asked Questions about Excelcare at Newark LLC

Who is the Director of Nursing at Excelcare at Newark LLC?

Finda Josephine Menjor-Kromah is the Director of Nursing at Excelcare at Newark LLC.

Is Excelcare at Newark LLC in a walkable area?

Excelcare at Newark LLC has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Excelcare at Newark LLC?

According to DE state health department records, Excelcare at Newark LLC's license number is 1031.

What is the occupancy rate at Excelcare at Newark LLC?

Excelcare at Newark LLC's occupancy is 92%.

What is the best email address for Excelcare at Newark LLC?

The team at Excelcare at Newark LLC can be reached at rquinlan@excelcarenewark.com.

Does Excelcare at Newark LLC operate as a for-profit or non-profit?

Excelcare at Newark LLC is registered as a for-profit in DE.

Who is the administrator of Excelcare at Newark LLC?

Rhonda Quinlan is the administrator of Excelcare at Newark LLC.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Updated on
Pricing
More
More Actions
Contact Contact Map Book a Tour Let's Chat