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Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
May offer a more intimate, personalized care environment.
Lower occupancy suggests more openings may be available.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
17% of new residents, usually for short-term rehab.
51% of new residents, often for short stays.
31% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Active
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
71.3 complaints per 100 occupied beds
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.
October 19, 2020: Stipulation & Order #: NH-21-194
A formal agreement with the state to correct serious or repeated issues.
December 16, 2020: Stipulation & Order #: NH-21-031
A formal agreement with the state to correct serious or repeated issues.
June 1, 2020: Stipulation & Order #: NH-20-058
A formal agreement with the state to correct serious or repeated issues.
March 19, 2019: Stipulation & Order #: NH-19-033
A formal agreement with the state to correct serious or repeated issues.
February 12, 2013: Stipulation & Order #: NH-16-159
A formal agreement with the state to correct serious or repeated issues.
Nursing Home 24/7 care needed
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-60%-40%Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Home Care
Hospice Care
Nursing Homes 24/7 care needed
-21%
+63%-41%Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-60%-40%
Job Haines Home -21%+63%-41%
0.0 miles from city center
Oswego, NY 13126
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Source: CMS Payroll-Based Journal (Q2 2025)
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 4 | 7.1 | No |
| Licensed Practical Nurse | 12 | 7.8 | Yes |
| Certified Nursing Assistant | 47 | 7.8 | Yes |
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 42 | 5 | 47 | 10,053 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 10 | 2 | 12 | 3,927 | 91 | 100% | 7.8 |
| Registered Nurse | 4 | 0 | 4 | 1,385 | 90 | 99% | 7.1 |
| Other Dietary Services Staff | 2 | 0 | 2 | 595 | 74 | 81% | 6.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 551 | 65 | 71% | 8.5 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Dietitian | 1 | 0 | 1 | 487 | 66 | 73% | 7.4 |
| Physical Therapy Assistant | 1 | 0 | 1 | 430 | 58 | 64% | 7.4 |
| Physical Therapy Aide | 1 | 0 | 1 | 409 | 62 | 68% | 6.6 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 404 | 64 | 70% | 6.3 |
| Nurse Practitioner | 1 | 0 | 1 | 352 | 44 | 48% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 69 | 14 | 15% | 4.9 |
| Medical Director | 0 | 2 | 2 | 49 | 25 | 27% | 2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 27 | 6 | 7% | 4.5 |
| Clinical Nurse Specialist | 0 | 1 | 1 | 14 | 3 | 3% | 4.5 |
Last Health inspection on Sep 2025
5.25 citations per inspection (avg)
Citations can result from standard inspections or complaint-based investigations.
Corrected
Corrected
Corrected
Corrected
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Active councils help families stay involved in care decisions and facility operations.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
14% below State average.
53% above State average.
8% below State average.
5% below State average.
65% below State average.
175% above State average.
97% below State average.
10% below State average.
1% above State average.
0% above State average.
76% below State average.
8% worse than State average
100% better than State average
8% worse than State average Historical financial and operational data for Pontiac Nursing Home based on CMS SNF Cost Reports.
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