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Hearts at Millwood Assisted Living
Hearts at Millwood Assisted Living
Hearts at Millwood Assisted Living is an exceptional residential care facility nestled in the heart of Millbrae, California. They pride themselves on cultivating an environment that radiates kindness, joy, and a profound commitment to the well-being of their residents. What truly sets them apart is their unwavering dedication to building strong relationships within the community. As a family-owned facility, they go above and beyond to create a sense of warmth. This genuine approach creates an atmosphere of trust and camaraderie.
With constant nursing supervision, the home ensures that residents receive the highest level of care and attention. Their team of compassionate healthcare professionals works tirelessly to ensure the physical and emotional well-being of each resident. Moreover, the facility is thoughtfully designed to be wheelchair accessible, promoting ease of movement and enhancing overall comfort. From creating a stimulating environment that nurtures the mind to fostering opportunities for genuine human connection, every aspect of their care is tailored to promote a vibrant lifestyle.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
This home usually has availability
Lower occupancy suggests more openings may be available.
About this community
Occupancy
License details
Ownership & operating entity
Hearts at Millwood Assisted Living is legally operated by HEARTS AT MILLWOOD RCFE INC.
What does this home offer?
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Hearts at Millwood Assisted Living
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
4 visits
California average: 16 visits
Breakdown by visit type
1 total complaint visit
3 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
13 total complaint visits
7 other visits
1 complaint investigation
Investigations can have many visits.
California average: 10 complaint investigations
4 official inspections
California average: 4 official inspections
8 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 10 citations
2 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
6 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Latest inspection
9 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Hearts at Millwood Assisted Living
Most inspections found some deficiencies, though several complaint investigations were unsubstantiated. The most recent report from June 4, 2025, showed no deficiencies and found the facility in compliance with safety and regulatory standards. Earlier reports cited issues such as missing physician orders for bed rails, incomplete staff medication training, incomplete hospice and medical assessments, and a past violation for exceeding licensed capacity that posed an immediate safety risk. Civil penalties were assessed in 2022 for staff working without required criminal record clearances, and minor safety concerns like a missing grab bar in a shower were noted in 2023. The facility’s record shows improvement over time, with the latest inspection clean and no enforcement actions currently active.
Compare Assisted Living around Millbrae The information below is reported by the California Department of Social Services and Department of Public Health.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
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Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Places of interest near Hearts at Millwood Assisted Living
1.6 miles from city center — 3.9 miles to nearest hospital (Kaiser Permanente South San Francisco Medical Center)
416 Millwood Dr, Millbrae, CA 94030
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