
The Crossing at Malvern
The Crossing at Malvern
The Crossing at Malvern is an 84-bed assisted and independent living community administered by Jennifer Smith at 720 N. Walco Lane in Malvern, Hot Spring County, Arkansas. A corporation operating for 19 years, the facility is licensed as an Assisted Living Facility Level II by the Arkansas Department of Human Services, Office of Long Term Care. It joins the Arkansas Medicaid Living Choices Assisted Living Waiver, making it among the few options in Malvern accessible to income-qualifying residents through Medicaid. VA Aid & Attendance benefits and long-term care insurance are accepted alongside private pay.
At The Crossing at Malvern, residents aren’t asked to relocate when their care needs change. Independent living occupants transitioning to assisted living stay with the same staff in the same building, a meaningful continuity commitment in a market with common phased relocation. The facility’s staff brings nearly a century of combined experience. Assisted living services include medication management and administration, coordination of care with physicians, specialists, and pharmacies, healthcare monitoring, and hands-on ADL assistance with bathing, grooming, dressing, and toileting.
A pre-screening assessment by the care director is required before placement to allow each resident the appropriate support level from the start. The home also organizes its service model around three named frameworks: Live Well, Be Well, and Motive8™. Live Well covers dining and lifestyle: three home-style meals prepared daily using fresh ingredients, served like in restaurants, with an alternative menu for residents with different preferences. A wide range of social, recreational, and spiritual activities also brings occupants, families, and staff together. Be Well includes personal care and safety needs. Motive8™ is a structured activity program encompassing creative expression through art, crafts, music, and individual hobbies, fitness, health, and beauty programming, cognitive engagement and lifelong learning, resident advocacy and peer mentoring for new arrivals, and social and entertainment programming.
Pets are welcome conditionally, with dogs and cats under 25 pounds needing a $250 non-refundable deposit. The Walco Lane location has a walk score of 58, with some daily errands reachable on foot from the central Malvern area. For access to acute care, Hot Spring County Medical Center is nearby.
The facility suits seniors in the Hot Spring County area wanting a structured, program-rich assisted living environment with Medicaid Waiver access, stable staffing, and the option to age in place without changing floors or facilities. Families should ask about the facility’s latest AR DHS inspection report.
84-bed community Rank #175 / 329Bed count — State benchmarkedThis home is ranked 175th out of 329 homes in Arkansas for bed count. Shows this facility's certified or reported bed count compared to other Arkansas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
19 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 58 / 100 Rank #60 / 393Walk Score — State benchmarkedThis home is ranked 60th out of 393 homes in Arkansas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arkansas facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Facility Level II
CountyHot Spring
Certification TypeMedicaid Waiver
The Crossing at Malvern is administered by Jennifer Smith.
Profit StatusCorporation
Private Pay
84 units
Total beds
84 units
Secured Perimeter
Emergency SystemsYes
Accept Medicaid
24-Hour Staffing
Fax501-467-8780
HousekeepingYes
Linen ServiceYes
Utilities IncludedYes
Specific ProgramsLive Well, Be Well, Motive8
What does this home offer?
Pets Allowed
Places of interest near The Crossing at Malvern
0.0 miles from city center
Estimated distance in miles from Malvern's city center to The Crossing at Malvern's address, calculated via Google Maps.
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Compare Assisted Living around the area
Info below is compiled from the AR Dept. of Human Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Wood-Lawn Heights | AL IL NH PC SNF | Batesville (College Heights Addition) | 159
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| Brookdale Fort Smith | AL MC | Fort Smith | 100
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#94 / 393 | Studio / 1 Bed / 2 Bed | A+ | Franceska Markham | Emeritus Properties Ark Willow Brook LLC |
| The Crossing at Malvern | AL | Malvern | 84
Facility
84
AR AVG
84
Rank
#175 / 329 | Yes |
58
Facility
58
AR AVG
35
Rank
#60 / 393 | - | A+ | Jennifer Smith | - |
| Presbyterian Village, Inc. | AL HOS IL MC NH RC SNF | Little Rock (Big Rock Township) | 78
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Rank
#192 / 329 | Yes |
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AR AVG
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Rank
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Frequently Asked Questions about The Crossing at Malvern
Is The Crossing at Malvern in a walkable area?
The Crossing at Malvern has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
How long has The Crossing at Malvern been in business?
The Crossing at Malvern has been operating for approximately 19 years, based on available licensing and registration records.
Are pets allowed at The Crossing at Malvern?
Yes, The Crossing at Malvern allows residents to bring their pets.
Who is the administrator of The Crossing at Malvern?
Jennifer Smith is the administrator of The Crossing at Malvern.
How many beds does The Crossing at Malvern have?
The Crossing at Malvern has 84 beds.
Are there photos of The Crossing at Malvern?
Yes — there are 5 photos of The Crossing at Malvern in the photo gallery on this page.
What is the address of The Crossing at Malvern?
The Crossing at Malvern is located at 720 N. Walco Lane, Malvern, AR 72104.
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