The Crossing at Malvern

The Crossing at Malvern

Calculator: See prices in your area
The Crossing at Malvern accepts Medicaid.

Overview of The Crossing at Malvern

The Crossing at Malvern is an 84-bed assisted and independent living community administered by Jennifer Smith at 720 N. Walco Lane in Malvern, Hot Spring County, Arkansas. A corporation operating for 19 years, the facility is licensed as an Assisted Living Facility Level II by the Arkansas Department of Human Services, Office of Long Term Care. It joins the Arkansas Medicaid Living Choices Assisted Living Waiver, making it among the few options in Malvern accessible to income-qualifying residents through Medicaid. VA Aid & Attendance benefits and long-term care insurance are accepted alongside private pay.

At The Crossing at Malvern, residents aren’t asked to relocate when their care needs change. Independent living occupants transitioning to assisted living stay with the same staff in the same building, a meaningful continuity commitment in a market with common phased relocation. The facility’s staff brings nearly a century of combined experience. Assisted living services include medication management and administration, coordination of care with physicians, specialists, and pharmacies, healthcare monitoring, and hands-on ADL assistance with bathing, grooming, dressing, and toileting.

A pre-screening assessment by the care director is required before placement to allow each resident the appropriate support level from the start. The home also organizes its service model around three named frameworks: Live Well, Be Well, and Motive8™. Live Well covers dining and lifestyle: three home-style meals prepared daily using fresh ingredients, served like in restaurants, with an alternative menu for residents with different preferences. A wide range of social, recreational, and spiritual activities also brings occupants, families, and staff together. Be Well includes personal care and safety needs. Motive8™ is a structured activity program encompassing creative expression through art, crafts, music, and individual hobbies, fitness, health, and beauty programming, cognitive engagement and lifelong learning, resident advocacy and peer mentoring for new arrivals, and social and entertainment programming.

Pets are welcome conditionally, with dogs and cats under 25 pounds needing a $250 non-refundable deposit. The Walco Lane location has a walk score of 58, with some daily errands reachable on foot from the central Malvern area. For access to acute care, Hot Spring County Medical Center is nearby.

The facility suits seniors in the Hot Spring County area wanting a structured, program-rich assisted living environment with Medicaid Waiver access, stable staffing, and the option to age in place without changing floors or facilities. Families should ask about the facility’s latest AR DHS inspection report.

Bed community size
84-bed community Rank #175 / 329Bed count — State benchmarkedThis home is ranked 175th out of 329 homes in Arkansas for bed count. Shows this facility's certified or reported bed count compared to other Arkansas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
19 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 58 / 100 Rank #60 / 393Walk Score — State benchmarkedThis home is ranked 60th out of 393 homes in Arkansas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arkansas facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arkansas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Details

Facility TypeAssisted Living Facility Level II
CountyHot Spring
Certification TypeMedicaid Waiver

Ownership & Operating Entity

The Crossing at Malvern is administered by Jennifer Smith.

Profit StatusCorporation

Type Of Units

Private Pay
84 units
Total beds
84 units

Safety & Compliance

Secured Perimeter
Emergency SystemsYes

Payment & Insurance

1 service
Accept Medicaid

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Fax501-467-8780

Additional Policies & Features

HousekeepingYes
Linen ServiceYes
Utilities IncludedYes

Amenities & Lifestyle

Specific ProgramsLive Well, Be Well, Motive8

Contact The Crossing at Malvern

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near The Crossing at Malvern

Address 0.0 miles from city center Info Estimated distance in miles from Malvern's city center to The Crossing at Malvern's address, calculated via Google Maps.

Calculate Travel Distance to The Crossing at Malvern

Add your location

Address

Compare Assisted Living around the area

Info below is compiled from the AR Dept. of Human Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Wood-Lawn Heights
AL
IL
NH
PC
SNF
Batesville (College Heights Addition)
159
Facility 159
AR AVG 84
Rank #6 / 329
No
34
Facility 34
AR AVG 35
Rank #202 / 393
--Judy BelcherWood-Lawn, Inc
Hope‘s Creek Retirement Living
AL
Van Buren
118
Facility 118
AR AVG 84
Rank #75 / 329
Yes
52
Facility 52
AR AVG 35
Rank #92 / 393
1 Bed / 2 BedA+Misty Lewis-
Brookdale Fort Smith
AL
MC
Fort Smith
100
Facility 100
AR AVG 84
Rank #130 / 329
Yes
51
Facility 51
AR AVG 35
Rank #94 / 393
Studio / 1 Bed / 2 BedA+Franceska MarkhamEmeritus Properties Ark Willow Brook LLC
The Crossing at Malvern
AL
Malvern
84
Facility 84
AR AVG 84
Rank #175 / 329
Yes
58
Facility 58
AR AVG 35
Rank #60 / 393
-A+Jennifer Smith-
Presbyterian Village, Inc.
AL
HOS
IL
MC
NH
RC
SNF
Little Rock (Big Rock Township)
78
Facility 78
AR AVG 84
Rank #192 / 329
Yes
37
Facility 37
AR AVG 35
Rank #178 / 393
-A+Brenda BanePresbyterian Village, Inc

Frequently Asked Questions about The Crossing at Malvern

Is The Crossing at Malvern in a walkable area?

The Crossing at Malvern has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

How long has The Crossing at Malvern been in business?

The Crossing at Malvern has been operating for approximately 19 years, based on available licensing and registration records.

Are pets allowed at The Crossing at Malvern?

Yes, The Crossing at Malvern allows residents to bring their pets.

Who is the administrator of The Crossing at Malvern?

Jennifer Smith is the administrator of The Crossing at Malvern.

How many beds does The Crossing at Malvern have?

The Crossing at Malvern has 84 beds.

Are there photos of The Crossing at Malvern?

Yes — there are 5 photos of The Crossing at Malvern in the photo gallery on this page.

What is the address of The Crossing at Malvern?

The Crossing at Malvern is located at 720 N. Walco Lane, Malvern, AR 72104.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Assisted Living Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance