Stonehill Care Center

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Dubuque, IA

CMS overall rating

3485 Windsor Avenue, Dubuque, Ia 520011312 View map

Calculator: See prices in your area

Stonehill Care Center accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Stonehill Care Center accepts Medicare, Medicaid, and private pay.

Overview of Stonehill Care Center

Stonehill Care Center, situated at 3485 Windsor Avenue, is a skilled nursing facility that provides long-term care and post-acute physical rehabilitation. Public monitoring logs from an August 2025 review recorded a resident census of 158 individuals, which translates to an 85% building occupancy rate. This current enrollment sits below the facility’s historical pre-pandemic high, which frequently exceeded 180 residents.

Records from state healthcare registries track a strong long-term regulatory background alongside minor, corrected technical citations. Over a six-year tracking window, the property has averaged 1.7 deficiencies per year, which tracks 61% better than the Iowa state average. A standard August 2025 health survey flagged two deficiencies regarding an 8% insulin pen priming medication error and basic cleaning protocols for blood sugar meters. The administration quickly implemented a plan of correction, and a subsequent October 2025 complaint check verified that the property had returned to full compliance.

Looking further back, both the 2022 and 2024 annual surveys closed with zero deficiencies on record, though a mid-2023 review turned up two citations after a staff member failed to follow a fall-prevention care plan, resulting in minor resident injuries. The broader complaint record is largely favorable, with the majority of filed grievances returning unsubstantiated by state investigators.

Prospective residents checking into regional nursing care or post-acute recovery services can utilize these public health profiles to gauge the building’s operating history. The state documentation outlines a highly occupied environment with a low historical deficiency rate and a quick response to corrective actions, balanced against recent minor kitchen and medication administration citations.

Facility Direct Line (563) 557-7180

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 11m per day

vs avg

1 of 6 metrics below state avg

Standout metric Physical Therapist is +95% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	58m per day	▲ 31% State avg: 44m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	21m per day	▼ 37% State avg: 34m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	3h 5m per day	▲ 21% State avg: 2h 32m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	4h 3m per day	▲ 21% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	4m per day	▲ 95% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	39m per day	▲ 29% State avg: 30m per day · National avg: 28m per day

Capacity and availability

101 days

185-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

20 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 89 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

85%

Higher than the Iowa average: 75.4%

Occupied beds

158 / 185

Average occupied beds in Iowa homes 51 beds

Facility TypeFree Standing Nursing Facility / Skilled Nursing Facility

StatusActive

IssuanceJuly 28, 2005

ExpirationJune 18, 2026 Expired

CountyDubuque

License Number310824

CMS Certification Number165471

Certification TypeFALSE

Stonehill Care Center is administered by Matt Jahn.

Rehabilitation Services

Email mjahn@stonehilldbq.com

Fax5635578934

Pets not allowed

Volunteer Program

Since 2020 · 6 years of data 8 deficiencies 16 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Iowa state average

Overall vs. IA average

Latest Inspection October 15, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IA Average	vs. IA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	8	27	This facility has 70% fewer total deficiencies than a typical Iowa assisted living residence (8 vs. IA avg 27).↓ 70% better
Deficiencies per year Average deficiencies per year since 2020.	1.3	4.5	This facility has 71% fewer deficiencies per year than a typical Iowa assisted living residence (1.3 vs. IA avg 4.5).↓ 71% better
Deficiencies per inspection Average deficiencies per inspection.	0.5	1.8	This facility has 72% fewer deficiencies per inspection than a typical Iowa assisted living residence (0.5 vs. IA avg 1.8).↓ 72% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IA Average	vs. IA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	16	15	This facility has had 7% more total inspections than the Iowa average (16 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 7% more

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on October 14, 2025 found the facility in substantial compliance with no deficiencies cited during the complaint investigation.
The August 7, 2025 annual survey cited two deficiencies: medication errors from improperly primed insulin pens and failure to maintain infection prevention controls, including glucometer cleaning and barrier precautions.
The June 8, 2023 complaint investigation substantiated failures to follow a resident’s care plan and provide adequate supervision, resulting in a fall with minor injuries.

Show Inspection Reports

Inspections since 2023

Total health inspections 2

State average N/A

Last Health inspection on Aug 2025

Total health citations

State average N/A

Citations per inspection

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

2 of 4 citations resulted from standard inspections; and 2 of 4 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

4 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 3 years)

Infection Control moderate citation Aug 07, 2025

Corrected

Pharmacy moderate citation Aug 07, 2025

Corrected

Quality of Care moderate citation Jun 08, 2023

Corrected

Care Planning moderate citation Jun 08, 2023

Corrected

Total staff 302

Employees 298

Contractors 4

Staff to resident ratio 1.91 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 95

Average shift 8.2 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 71,455

Nursing staff breakdown

9.2 hours

9.8 hours

139

7.8 hours

Contractor staffing

770 contractor hours this quarter

Physical Therapy Assistant: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	139	0	139	26,463	92	100%	7.8
Medication Aide/Technician	45	0	45	15,932	92	100%	9.1
Registered Nurse	36	0	36	9,360	92	100%	9.2
Licensed Practical Nurse	22	0	22	5,149	92	100%	9.8
Clinical Nurse Specialist	15	0	15	4,039	92	100%	8.3
Nurse Aide in Training	13	0	13	2,053	80	87%	7.5
Mental Health Service Worker	3	0	3	1,191	68	74%	8.1
Respiratory Therapist	3	0	3	1,122	67	73%	6.1
Other Dietary Services Staff	4	0	4	1,069	78	85%	6.1
Respiratory Therapy Technician	6	0	6	937	81	88%	5.5
Speech Language Pathologist	5	0	5	882	67	73%	4.5
Physical Therapy Assistant	2	1	3	787	70	76%	6.6
Qualified Social Worker	2	0	2	496	63	68%	7.9
Administrator	1	0	1	492	62	67%	7.9
Dietitian	1	0	1	488	61	66%	8
Nurse Practitioner	1	0	1	480	60	65%	8
Occupational Therapy Aide	0	1	1	427	64	70%	6.7
Occupational Therapy Assistant	0	1	1	88	16	17%	5.5
Medical Director	0	1	1	1	1	1%	1

139 Certified Nursing Assistant

% of Days 100%

45 Medication Aide/Technician

% of Days 100%

36 Registered Nurse

% of Days 100%

22 Licensed Practical Nurse

% of Days 100%

15 Clinical Nurse Specialist

% of Days 100%

13 Nurse Aide in Training

% of Days 87%

3 Mental Health Service Worker

% of Days 74%

3 Respiratory Therapist

% of Days 73%

4 Other Dietary Services Staff

% of Days 85%

6 Respiratory Therapy Technician

% of Days 88%

5 Speech Language Pathologist

% of Days 73%

3 Physical Therapy Assistant

% of Days 76%

2 Qualified Social Worker

% of Days 68%

1 Administrator

% of Days 67%

1 Dietitian

% of Days 66%

1 Nurse Practitioner

% of Days 65%

1 Occupational Therapy Aide

% of Days 70%

1 Occupational Therapy Assistant

% of Days 17%

1 Medical Director

% of Days 1%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 9.1

12% better than State average

State average: 10.2

Functional decline score 19.7

9% better than State average

State average: 21.6

Long-stay resident measures

Above average State avg: 3.3

Need for Help with Daily Activities Increased 17.5%

7% better than State average

State average: 18.8%

Walking Ability Worsened 17.0%

14% better than State average

State average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence 24.5%

7% better than State average

State average: 26.2%

Falls with Major Injury 5.6%

56% worse than State average

State average: 3.6%

High Risk Residents with Pressure Ulcers 2.9%

33% better than State average

State average: 4.4%

Urinary Tract Infection 3.5%

41% worse than State average

State average: 2.5%

Lost Too Much Weight 2.3%

55% better than State average

State average: 5.0%

Depressive Symptoms 2.4%

38% better than State average

State average: 3.9%

Antipsychotic Use 25.5%

34% worse than State average

State average: 19.0%

Pneumococcal Vaccine 99.8%

6% better than State average

State average: 94.4%

Influenza Vaccine 99.2%

In line with State average

State average: 95.3%

Hospitalizations per 1,000 days 1.35

9% better than State average

State average: 1.48

ED visits per 1,000 days 0.92

56% better than State average

State average: 2.09

Short-stay resident measures

Significantly above average State avg: 2.6

Pneumococcal Vaccine 91.5%

8% better than State average

State average: 85.1%

Antipsychotic medication increase 3.0%

61% worse than State average

State average: 1.8%

Influenza Vaccine 93.6%

28% better than State average

State average: 73.3%

Re-hospitalized after SNF stay 13.6%

36% better than State average

State average: 21.3%

Emergency department visits 12.1%

8% better than State average

State average: 13.1%

Falls with major injury 0.7%

10% better than State average

State average: 0.8%

Ability to care for self at discharge 58.1%

8% better than State average

State average: 53.7%

Successful return to home or community 65.2%

29% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

87% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

12% of new residents, often for short stays.

Typical stay 1 years

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 10 years

Total residents 158

Medicare

20.9% of residents

Medicaid

36.1% of residents

Private pay or other

43% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Stonehill Care Center from 2012–2024, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 06/2024.

Occupancy Rate 85.6% ↓ 1.3pp vs 2023

Net Patient Income $148.4K ↑ ~$934.2K vs 2023

Payroll Costs $16.6M ↑ ~$913.7K vs 2023

Operating Margin 0.6% ↑ 3.7pp vs 2023

Metric	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	94.6%	90.8%	87.8%	91.4%	95.5%	96.4%	95.9%	93.8%	90.9%	85.4%	79.4%	86.9%	85.6%
Beds	218	234	234	214	214	214	214	214	214	214	214	185	185
Net Income	$833,659	$851,655	$916,920	$1,969,594	$1,707,902	$2,074,480	$2,104,313	$1,464,546	$6,281,042	$5,430,660	-$354,909	$390,616	$1,759,077
Gross Revenue	$15,458,425	$16,281,646	$18,603,746	$19,710,572	$21,333,578	$22,462,637	$22,768,285	$23,451,947	$24,203,063	$25,545,329	$26,690,227	$26,666,872	$27,655,985
Operating Expenses	$15,045,259	$16,199,078	$19,022,832	$18,556,965	$19,737,192	$19,936,047	$20,734,517	$20,898,109	$22,115,398	$23,830,916	$25,410,208	$25,737,255	$26,350,308
Net Patient Income	$84,903	-$391,868	-$1,453,237	$341,837	$720,309	$1,223,206	$612,062	$893,041	$279,173	-$81,525	-$712,644	-$785,884	$148,363
Net Patient Revenue	$15,130,162	$15,807,210	$17,569,595	$18,898,802	$20,457,501	$21,159,253	$21,346,579	$21,791,150	$22,394,571	$23,749,391	$24,697,564	$24,951,371	$26,498,671
Payroll Costs	$10,185,768	$10,579,232	$12,062,501	$11,678,039	$12,536,670	$12,768,736	$13,559,185	$13,617,378	$14,644,140	$14,950,831	$15,639,850	$15,708,268	$16,621,923
Operating Margin %	0.6%	-2.5%	-8.3%	1.8%	3.5%	5.8%	2.9%	4.1%	1.3%	-0.3%	-2.9%	-3.2%	0.6%
Medicare %	7.1%	8.7%	12.2%	13.1%	13.2%	12.0%	12.1%	11.6%	9.5%	14.8%	14.4%	17.9%	16.7%
Medicaid %	32.3%	36.3%	35.4%	40.3%	39.6%	40.4%	39.9%	41.9%	47.0%	48.6%	50.2%	38.2%	35.4%
Private %	60.6%	55.0%	52.5%	46.6%	47.2%	47.6%	48.0%	46.6%	43.5%	36.6%	35.4%	43.9%	47.9%
Net Patient Revenue/Day	$200	$212	$234	$255	$273	$281	$285	$298	$314	$356	$398	$425	$457
Cost/Day	$199	$218	$254	$250	$264	$265	$277	$285	$311	$357	$410	$439	$455
Avg Length of Stay	253.5 days	257.6 days	167.6 days	168.6 days	147.6 days	164.4 days	149.6 days	136.1 days	163.7 days	151.7 days	129.8 days	118.7 days	101.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$26.5M

Net patient income

$148.4K

Nonprofit Nonprofit Corporation

Net patient revenue

$26.5M

Net patient income

$148.4K

Other income

$1.6M

Payroll costs

$16.6M 62.7% of net patient revenue

Other operating costs

$9.7M

Total costs

$26.4M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (87% of admissions), and a typical Medicare stay runs around 20 days.

Coverage residents most often arrive under.

Medicare 87%

Private pay 12%

Medicaid 1%

Coverage residents most often leave under.

Medicare 56%

Private pay 38%

Medicaid 6%

0.0 miles from city center Estimated distance in miles from Dubuque's city center to Stonehill Care Center's address, calculated via Google Maps.

Quick search

Calculate Travel Distance to Stonehill Care Center

Add your location

Compare Nursing Homes around the area

The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.


Bethany Home Retirement Center	NH IL MC SNF	Dubuque (Eagle Point District)	-	66	-	69	1 Bed / 2 Bed
Friendship Village	NH AL IL MC SNF	Waterloo	-	72	-	52	2 Bed / 3 Bed
Prairie Vista Village	NH AL IL SNF	South Altoona	-	68	A	29	-
St Francis Manor	NH AL HOS SNF	Grinnell	-	78	-	82	-
Stonehill Care Center	NH AL IL MC SNF	Dubuque	-	185	-	89	-

Nursing Home Explorer

Is Stonehill Care Center in a walkable area?

Stonehill Care Center has a walk score of 89. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Stonehill Care Center?

According to IA state health department records, Stonehill Care Center's license number is 310824.

When does Stonehill Care Center's license expire?

According to IA state health department records, Stonehill Care Center's license expires on June 18, 2026.

What is the occupancy rate at Stonehill Care Center?

Stonehill Care Center's occupancy is 85%.

Are pets allowed at Stonehill Care Center?

No, Stonehill Care Center has a no-pet policy.

What is the best email address for Stonehill Care Center?

The team at Stonehill Care Center can be reached at mjahn@stonehilldbq.com.

Does Stonehill Care Center operate as a for-profit or non-profit?

Stonehill Care Center is registered as a non-profit in IA.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Stonehill Care Center

Overview of Stonehill Care Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Stonehill Care Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

139 Certified Nursing Assistant

45 Medication Aide/Technician

36 Registered Nurse

22 Licensed Practical Nurse

15 Clinical Nurse Specialist

13 Nurse Aide in Training

3 Mental Health Service Worker

3 Respiratory Therapist

4 Other Dietary Services Staff

6 Respiratory Therapy Technician

5 Speech Language Pathologist

3 Physical Therapy Assistant

2 Qualified Social Worker

1 Administrator

1 Dietitian

1 Nurse Practitioner

1 Occupational Therapy Aide

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Stonehill Care Center

Calculate Travel Distance to Stonehill Care Center

Compare Nursing Homes around the area

Guides for Better Senior Living