Autumn Lake Healthcare at Norwalk
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Norwalk, CT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Autumn Lake Healthcare at Norwalk

Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Norwalk, CT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Autumn Lake Healthcare at Norwalk accepts Medicaid, Medicare, and private pay.

Overview of Autumn Lake Healthcare at Norwalk

Autumn Lake Healthcare at Norwalk, a well-situated home nestled in Norwalk, offers proximity to local hospitals and has gained recognition for its award-winning nursing care. With its picturesque setting of tree-lined streets and blooming courtyards, it creates an idyllic community where residents can thrive, recover, and foster meaningful connections with fellow residents. With a team of board-certified specialists, they are well-equipped to address various healthcare needs, including dementia care, round-the-clock skilled nursing care, respite care, and hospice care.

The home goes beyond the ordinary by offering specialized services such as IV therapy, diabetes management, stroke recovery, and wound care. These additional specialties ensure that residents receive tailored care to support their individual health goals. The community takes pride in its commitment to independently owned operations, allowing for a personalized approach to care and fostering a close-knit atmosphere among residents and staff.

Autumn Lake Healthcare at Norwalk is an independently owned and operated healthcare center that is licensed to use the Autumn Lake Healthcare name and receive non-healthcare related services. All healthcare-related services are provided solely by Autumn Lake Healthcare at Norwalk.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 34.2% Below CT avg. ▼ 34.2% Below CT avg.CT average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 28.5% Below CT avg. ▼ 28.5% Below CT avg.CT average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 69.2% Below CT avg. ▼ 69.2% Below CT avg.CT average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 42.1% Above CT avg. ▲ 42.1% Above CT avg.CT average: 3.5Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Connecticut averages

Rank #57 / 65Nurse hours — State benchmarkedThis home is ranked 57th out of 65 homes we track in Connecticut for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Connecticut average, with a ranking across 65 Connecticut facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 57th out of 65 homes we track in Connecticut for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

2h 58m

25% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
21m
−50% State avg: 42m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
47m
−5% State avg: 50m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
1h 50m
−20% State avg: 2h 17m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
2h 48m
−18% State avg: 3h 25m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
6m
+26% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
18m
−35% State avg: 28m per day · National avg: 28m per day

5 of 6 metrics below state avg

By The Numbers

Community insights.

Bed count Info A mid-sized community that may balance personal attention with shared amenities and social activities. 150 Rank #19 / 70Bed count — State benchmarkedThis home is ranked 19th out of 70 homes we track in Connecticut for bed count. Shows this facility's certified or reported bed count compared to other Connecticut facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management. Rank #33 / 56Years in operation — State benchmarkedThis home is ranked 33rd out of 56 homes we track in Connecticut for years in operation. Shows how long this facility has been in operation compared to other Connecticut facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
11 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #65 / 77Walk Score — State benchmarkedThis home is ranked 65th out of 77 homes we track in Connecticut for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Connecticut facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
13 / 100
Occupancy rate Info Occupancy higher than 95% suggests steady demand, but availability may be limited. Rank #3 / 67Occupancy rate — State benchmarkedThis home is ranked 3rd out of 67 homes we track in Connecticut for occupancy. Shows this facility's occupancy rate versus the Connecticut average, with its Statewide rank out of 67. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
97.3% This home is often near full
Higher than the Connecticut average: 85.3%
Occupied beds
146 / 150
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
79 days
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeChronic & Convalescent Nursing Home
StatusActive
IssuanceJanuary 1, 2015
ExpirationDecember 31, 2026
License Number2401
CMS Certification Number75387

Room costs

Private Room (18 rooms) $625 per day
Semi-Private Room (60 rooms) $550 per day

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Creole Farsi Haitian Italian Jamaican Spanish

Staff Details (State Data)

Admin
3 FTE
Registered Nurse
10 FTE
Licensed Practical Nurse
14 FTE
Nursing Assistant
50 FTE
Recreation
2 FTE
Social Services
1 FTE
Food Service Supervisor
1 FTE
Physical Therapy
4 FTE
Occupational Therapy
4 FTE
Speech Therapy
1 FTE
Dietary
15 FTE
Other Staff
6 FTE

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Additional Services

1 service
Long-Term Living

Additional Policies & Features

Religious ServicesAll Denominations, Baptist, Catholic, Episcopal, Jewish, Pentecostal, Protestant

Amenities & Lifestyle

Specific ProgramsRenowned Specialty Care, Physical, Occupational, Speech Therapies, 24/7 Skilled Nursing Care, Respite/Hospice Care, Award-Winning Palliative Care Program, Comprehensive Wound Care, Peritoneal Dialysis, Joint Replacement & Orthopedic Care, Stroke Recovery, Cardio-Pulmonary Care, Pain Management, Behavioral Health, Oxygen Therapy, IV Therapy, Trach Management Care, Restorative Care, Diabetes Management, Total Parenteral Nutrition (TPN)

Contact Autumn Lake Healthcare at Norwalk

CMS Health Inspection History

ALM Inspection Grade Unavailable

Not published

We don't have enough verified data to publish an inspection grade for this facility — a missing grade reflects what we've been able to verify, not the facility's quality.

ALM Inspection Grade unavailable: limited inspection data.
Inspections Since 2021 · 5 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 6

Connecticut average 7.6


Last Health inspection on Mar 2026

Total health citations
41 Rank #33 / 66Health citations — State benchmarkedThis home is ranked 33rd out of 66 homes we track in Connecticut for health citations. Shows this facility's total health deficiency citations benchmarked to the Connecticut State average, with a ranking across all 66 CT facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Connecticut average 36.6

Citations per inspection
6.83 Rank #41 / 66Citations per inspection — State benchmarkedThis home is ranked 41st out of 66 homes we track in Connecticut for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Connecticut mean across 66 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Connecticut average 5.04


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

32 of 41 citations resulted from standard inspections; 5 of 41 resulted from complaint investigations; and 4 of 41 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 5 years)
Critical health citations
0
100% better than Connecticut average

Connecticut average: 0.4


Serious health citations
0
100% better than Connecticut average

Connecticut average: 1

0 critical citations Connecticut average: 0.4

0 serious citations Connecticut average: 1

40 moderate citations Connecticut average: 32.7

1 minor citation Connecticut average: 2.5
Citations history (last 5 years)
Infection Control moderate citation Mar 17, 2026
Corrected

Nursing Services moderate citation Mar 17, 2026
Corrected

Pharmacy moderate citation Mar 17, 2026
Corrected

Pharmacy moderate citation Mar 17, 2026
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 221
Employees 102
Contractors 119
Staff to resident ratio 1.58 : 1
15% fewer staff per resident than Connecticut average
Connecticut average ratio: 1.86 : 1 Connecticut average ratio: 1.86 : 1See full Connecticut ranking
Avg staff/day 72
Average shift 7.7 hours
0% compared with Connecticut average
Connecticut average: 7.5 hours Connecticut average shift: 7.5 hoursSee full Connecticut ranking
Total staff hours (quarter) 50,971

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 12 total: 9 full-time employees and 3 contractors. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 89 total: 18 full-time employees and 71 contractors. 89
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 80 total: 58 full-time employees and 22 contractors. 80
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

19.8%

10,102 contractor hours this quarter

Licensed Practical Nurse: 71 Certified Nursing Assistant: 22 Respiratory Therapy Technician: 10 Physical Therapy Aide: 4 Speech Language Pathologist: 4 Registered Nurse: 3 Physical Therapy Assistant: 3 Qualified Social Worker: 2

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant58228025,64392100%7.5
Licensed Practical Nurse1871899,99092100%8.2
Registered Nurse93124,12292100%8.6
Physical Therapy Assistant0331,5116874%8.1
Respiratory Therapy Technician010101,4527480%6.3
Physical Therapy Aide0441,4216975%8
Clinical Nurse Specialist6061,2268188%7.5
Speech Language Pathologist0441,0337582%7.5
Mental Health Service Worker2029126571%7.7
Other Dietary Services Staff3038168087%7.6
Qualified Social Worker0226856470%7.4
Administrator1014565762%8
Dietitian1014536065%7.6
RN Director of Nursing1014515661%8.1
Nurse Practitioner2024005155%7.8
Occupational Therapy Aide1013995661%7.1
80 Certified Nursing Assistant
% of Days 100%
89 Licensed Practical Nurse
% of Days 100%
12 Registered Nurse
% of Days 100%
3 Physical Therapy Assistant
% of Days 74%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $13K Rank #45 / 66Federal fines — State benchmarkedThis home is ranked 45th out of 66 homes we track in Connecticut for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Connecticut average among facilities with fines, and where it ranks among 66 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
71% lower than Connecticut average

Connecticut average: $44K

Number of fines 1
43% fewer fines than Connecticut average

Connecticut average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Connecticut average

Connecticut average: 0.1

Fines amount comparison
Fines amount comparison
This facility $13K
Connecticut average $44K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Jun 26, 2024 · $13K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 26, 2024
$13K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.8
25% better than Connecticut average

Connecticut average: 10.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.8
30% better than Connecticut average

Connecticut average: 21.1

Long-stay resident measures
Significantly above average Connecticut avg: 3.4 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 12.2%
35% better than Connecticut average

Connecticut average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.9%
53% better than Connecticut average

Connecticut average: 19.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.2%
7% better than Connecticut average

Connecticut average: 24.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.3%
34% better than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.7%
19% better than Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 12.0%
91% worse than Connecticut average

Connecticut average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 7.0%
54% better than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 9.4%
45% better than Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.6%
13% better than Connecticut average

Connecticut average: 87.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 95.0%
In line with Connecticut average

Connecticut average: 93.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.85
36% worse than Connecticut average

Connecticut average: 2.10

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.24
19% better than Connecticut average

Connecticut average: 1.53

Short-stay resident measures
Significantly above average Connecticut avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
41% better than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.5%
In line with Connecticut average

Connecticut average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 87.9%
26% better than Connecticut average

Connecticut average: 69.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 25.3%
In line with Connecticut average

Connecticut average: 25.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 13.8%
24% worse than Connecticut average

Connecticut average: 11.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Connecticut average

Connecticut average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 54.8%
In line with Connecticut average

Connecticut average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 56.7%
12% better than Connecticut average

Connecticut average: 50.6%

Breakdown by payment type

Medicare

41% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

42% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

18% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 140
Medicare
25
17.9% of residents
Medicaid
85
60.7% of residents
Private pay or other
30
21.4% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$21.4M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$144.8K
For-profit Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$21.4M Rank #16 / 64Net patient revenue — State benchmarkedThis home is ranked 16th out of 64 homes we track in Connecticut. Shows this facility's net patient revenue compared to the Connecticut average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$144.8K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$118
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #62 / 64Payroll costs — State benchmarkedThis home is ranked 62nd out of 64 homes we track in Connecticut. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Connecticut average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$3.8M 17.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #61 / 64Payroll % of net patient revenue — State benchmarkedThis home is ranked 61st out of 64 homes we track in Connecticut. Shows payroll as a percentage of net patient revenue versus the Connecticut average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Connecticut that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$17.7M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$21.5M

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: Private Rooms / Semi-Private Rooms

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (42% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
605 total

Coverage residents most often arrive under.

Medicare 41%
Private pay 42%
Medicaid 18%
Discharges
614 total

Coverage residents most often leave under.

Medicare 34%
Private pay 45%
Medicaid 21%

Places of interest near Autumn Lake Healthcare at Norwalk

Address 2.0 miles from city center Info Estimated distance in miles from Norwalk's city center to Autumn Lake Healthcare at Norwalk's address, calculated via Google Maps. — 9.38 miles to nearest hospital (Stamford Hospital)

Calculate Travel Distance to Autumn Lake Healthcare at Norwalk

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Compare Nursing Homes around Norwalk

Info below is compiled from CMS reports & the CT Dept. of Public Health (DPH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Connecticut average is: 68.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Autumn Lake Healthcare at Norwalk
NH
HOS
MC
PC
RC
SNF
Norwalk
150
Facility 150
CT AVG 129
Rank #19 / 70
97.3%
Facility 97.3%
CT AVG 85.3%
Rank #3 / 67
+14%
2.97
Facility 2.97
CT AVG 3.97
Rank #57 / 65
-50%-25%
$12.8k
Facility $12.8k
CT AVG $43.8k
Rank #45 / 66
41
Facility 41
CT AVG 32.0
Rank #33 / 66
6.8
Facility 6.8
CT AVG 5.8
Rank #41 / 66
-146A+
13
Facility 13
CT AVG 39
Rank #65 / 77
Norwalk Operations LLC
$21.4MFiscal year ending 12/2023
Facility $21.4MFiscal year ending 12/2023
CT AVG $18.1M
Rank #16 / 64
$3.8MFiscal year ending 12/2023
Facility $3.8MFiscal year ending 12/2023
CT AVG $10.7M
Rank #62 / 64
17.7%Fiscal year ending 12/2023
Facility 17.7%Fiscal year ending 12/2023
CT AVG 68.2%
Rank #61 / 64
75387
Cassena Care at Norwalk
NH
HOS
MC
PC
RC
SNF
Norwalk
150
Facility 150
CT AVG 129
Rank #19 / 70
90.3%
Facility 90.3%
CT AVG 85.3%
Rank #34 / 67
+6%
3.45
Facility 3.45
CT AVG 3.97
Rank #40 / 65
-9%-13%
$198.2k
Facility $198.2k
CT AVG $43.8k
Rank #66 / 66
41
Facility 41
CT AVG 32.0
Rank #54 / 66
6.8
Facility 6.8
CT AVG 5.8
Rank #52 / 66
3136-
76
Facility 76
CT AVG 39
Rank #6 / 77
Yong Lee
$17.7MFiscal year ending 09/2023
Facility $17.7MFiscal year ending 09/2023
CT AVG $18.1M
Rank #25 / 64
$10.1MFiscal year ending 09/2023
Facility $10.1MFiscal year ending 09/2023
CT AVG $10.7M
Rank #34 / 64
56.9%Fiscal year ending 09/2023
Facility 56.9%Fiscal year ending 09/2023
CT AVG 68.2%
Rank #41 / 64
75159

Rank badges are statewide: each nursing home is ranked against every CT nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities

Financial Assistance for
Nursing Home in Connecticut

Autumn Lake Healthcare at Norwalk is located in Norwalk, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.

Get Financial aid guidance

Connecticut Home Care Program for Elders

CHCPE

Age 65+
General Connecticut resident, at risk of nursing home placement.
Income Limits State-funded: ~$1,600/month; Medicaid: ~$2,829/month 300% FBR
Asset Limits $1,600 (state), $2,000 (Medicaid, individual).
CT

Two tiers (state and Medicaid); waitlists possible.

Benefits
In-home care (4-6 hours/day) Adult day care (~$70/day) Meals Respite (up to 14 days/year)

Statewide Respite Care Program

CT Respite Care

Age
General Caregiver of senior with dementia, Connecticut resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
CT

Limited to dementia caregivers; capped funding.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$70/day)

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+
General Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
Income Limits (2025) ~$41,000/year individual, adjusted annually
Asset Limits Not specified; focus is income-based.
CT

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Benefits
Personal care (3-5 hours/day) Meals ($5-$7/meal) Housekeeping Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled
General Connecticut resident, enrolled in Medicare Part A/B.
Income Limits (2025) ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
Asset Limits None since 2023 policy change.
CT

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Benefits
Covers Medicare Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20% of services)

Frequently Asked Questions about Autumn Lake Healthcare at Norwalk

What languages are spoken at Autumn Lake Healthcare at Norwalk?

The team at Autumn Lake Healthcare at Norwalk speaks Creole, Farsi, Haitian, Italian, Jamaican, and Spanish.

Is Autumn Lake Healthcare at Norwalk in a walkable area?

Autumn Lake Healthcare at Norwalk has a walk score of 13. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Autumn Lake Healthcare at Norwalk?

According to CT state health department records, Autumn Lake Healthcare at Norwalk's license number is 2401.

When does Autumn Lake Healthcare at Norwalk's license expire?

According to CT state health department records, Autumn Lake Healthcare at Norwalk's license expires on December 31, 2026.

What is the occupancy rate at Autumn Lake Healthcare at Norwalk?

Autumn Lake Healthcare at Norwalk's occupancy is 97.3%.

How long has Autumn Lake Healthcare at Norwalk been in business?

Autumn Lake Healthcare at Norwalk has been operating for approximately 11 years, based on available licensing and registration records.

Are pets allowed at Autumn Lake Healthcare at Norwalk?

No, Autumn Lake Healthcare at Norwalk has a no-pet policy.

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