Charter Senior Living at Southern Pines
Assisted Living, Independent Living, Memory Care & Respite Care · Thomasville, GA
Charter Senior Living at Southern Pines
Assisted Living, Independent Living, Memory Care & Respite Care · Thomasville, GA
Overview of Charter Senior Living at Southern Pines
Charter Senior Living at Southern Pines is a 130-bed residential facility located at 423 Covington Avenue in Thomasville, Georgia. Situated near the city center in Thomas County, the property coordinates standard personal care, specialized memory support, short-term rehabilitation stays, and temporary respite housing. Monthly baseline rates start at $3,000, which covers standard amenities such as weekly housekeeping, personal laundry care, localized transit, an on-site beauty salon, and emergency call networks.
State administrative logs from the Georgia Department of Community Health document an average of 1.7 deficiencies annually over a seven-year tracking period, performing 65% better than the statewide baseline. However, an August 2025 survey substantiated critical citations regarding a resident’s elopement. Investigators noted that a resident with Lewy Body Dementia exited through an unlatched memory care patio door because employees failed to lock the boundary, while the electronic perimeter alarm system malfunctioned due to low batteries.
Historical files also document a July 2024 citation for night-shift staffing shortages, alongside 2021 records where staff members were terminated for spraying a resident with disinfectant and committing video-documented physical and verbal abuse. Early 2019 and 2020 logs also track infractions for omitting employee fingerprint clearances and exceeding licensed capacity.
Daily operations utilize a 24-hour staffing schedule to coordinate routine physical care and manage their specialized Flourish memory program. While the property completed a March 2023 evaluation and an October 2025 complaint audit with a citations-per-inspection rate of zero, the recent supervision lapses and battery failures point to recurring vulnerabilities in property tracking. Public records show no active monetary fines or formal enforcement penalties against the operator, indicating that past infractions were resolved through standard state correction workflows.
Families evaluating this Thomasville community should perform direct due diligence regarding current security measures and shift coverage. The property’s history requires a resident’s sponsors to independently confirm the status of electronic alarm systems, perimeter locks, and overnight employee counts. Families are encouraged to visit the campus and inspect the memory neighborhood exit points.
130-bed community Rank #95 / 663Bed count — State benchmarkedThis home is ranked 95th out of 663 homes in Georgia for bed count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
6 years in operation Rank #449 / 672Years in operation — State benchmarkedThis home is ranked 449th out of 672 homes in Georgia for years in operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 72 / 100 Rank #68 / 839Walk Score — State benchmarkedThis home is ranked 68th out of 839 homes in Georgia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Georgia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypePersonal Care Home
IssuanceAugust 26, 2019
CountyThomas
Charter Senior Living at Southern Pines is administered by Ms. Christy Cooke.
Rehabilitation Services
Respite Care
Nursing Services
24-Hour Staffing
Dining
Salon
Transportation
Emergency Call System
Housekeeping
Laundry
Activities
Activities
Specific ProgramsShort-Term Stays, Flourish℠ Programming
IL$3,000 per month
AL$4,195 per month
MC$4,750 per month
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2019 · 7 years of data
12 deficiencies
30 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Georgia state average
Overall vs. GA average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Georgia average:
• Total deficiencies (43% below)
• Deficiencies per inspection (67% below)
• Total deficiencies (43% below)
• Deficiencies per inspection (67% below)
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 21 | This facility has 43% fewer total deficiencies than a typical Georgia assisted living residence (12 vs. GA avg 21).↓ 43% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.4 | 1.2 | This facility has 67% fewer deficiencies per inspection than a typical Georgia assisted living residence (0.4 vs. GA avg 1.2).↓ 67% better |
Inspections
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 30 | 17 | This facility has had 76% more total inspections than the Georgia average (30 vs. GA avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↑ 76% more |
What does this home offer?
Pets Allowed
Places of interest near Charter Senior Living at Southern Pines
0.0 miles from city center
Estimated distance in miles from Thomasville's city center to Charter Senior Living at Southern Pines's address, calculated via Google Maps.
Calculate Travel Distance to Charter Senior Living at Southern Pines
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Compare Assisted Living around the area
Info below is compiled from the GA Dept. of Community Health (DCH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Baptist Village, Inc. | AL IL NH SNF | Waycross | 254
Facility
254
GA AVG
87
Rank
#7 / 663 | No |
60
Facility
60
GA AVG
41
Rank
#199 / 839 | 52
Facility
52
GA AVG
14
Rank
#16 / 672 | Holli Sweat | 34 | 45
Facility
45
GA AVG
21
Rank
#437 / 482 | 1.3
Facility
1.3
GA AVG
1.2
Rank
#350 / 482 |
| Charter Senior Living at Southern Pines | AL IL MC RC | Thomasville | 130
Facility
130
GA AVG
87
Rank
#95 / 663 | Yes |
72
Facility
72
GA AVG
41
Rank
#68 / 839 | 6
Facility
6
GA AVG
14
Rank
#449 / 672 | Ms. Christy Cooke | 30 | 12
Facility
12
GA AVG
21
Rank
#318 / 482 | 0.4
Facility
0.4
GA AVG
1.2
Rank
#166 / 482 |
| Harborview Health Systems Jesup | AL MC NH SNF | Jesup | 90
Facility
90
GA AVG
87
Rank
#272 / 663 | No |
64
Facility
64
GA AVG
41
Rank
#156 / 839 | 10
Facility
10
GA AVG
14
Rank
#248 / 672 | Melinda Rozier | 30 | 46
Facility
46
GA AVG
21
Rank
#438 / 482 | 1.5
Facility
1.5
GA AVG
1.2
Rank
#377 / 482 |
| Miona Geriatric & Dementia Center | AL HOS MC NH PC SNF | Ideal | 88
Facility
88
GA AVG
87
Rank
#296 / 663 | No |
11
Facility
11
GA AVG
41
Rank
#718 / 839 | 53
Facility
53
GA AVG
14
Rank
#13 / 672 | Cathy Green | 24 | 17
Facility
17
GA AVG
21
Rank
#358 / 482 | 0.7
Facility
0.7
GA AVG
1.2
Rank
#246 / 482 |
| Magnolia Manor of Marion County | AL IL MC NH SNF | Buena Vista | 70
Facility
70
GA AVG
87
Rank
#389 / 663 | No |
50
Facility
50
GA AVG
41
Rank
#312 / 839 | 52
Facility
52
GA AVG
14
Rank
#16 / 672 | Angela Watkins | 23 | 48
Facility
48
GA AVG
21
Rank
#444 / 482 | 2.1
Facility
2.1
GA AVG
1.2
Rank
#422 / 482 |
Frequently Asked Questions about Charter Senior Living at Southern Pines
Is Charter Senior Living at Southern Pines in a walkable area?
Charter Senior Living at Southern Pines has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
How long has Charter Senior Living at Southern Pines been in business?
Charter Senior Living at Southern Pines has been operating for approximately 6 years, based on available licensing and registration records.
Does Charter Senior Living at Southern Pines have different floorplan options?
Yes — see the floorplan options available at Charter Senior Living at Southern Pines on this page.
Are pets allowed at Charter Senior Living at Southern Pines?
Yes, Charter Senior Living at Southern Pines allows residents to bring their pets.
What is the best email address for Charter Senior Living at Southern Pines?
The team at Charter Senior Living at Southern Pines can be reached at kevenb@charterseniorliving.com.
Who is the administrator of Charter Senior Living at Southern Pines?
Ms CHRISTY COOKE is the administrator of Charter Senior Living at Southern Pines.
How many beds does Charter Senior Living at Southern Pines have?
Charter Senior Living at Southern Pines has 130 beds.
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