Charter Senior Living at Southern Pines
Assisted Living, Independent Living, Memory Care & Respite Care · Thomasville, GA
Charter Senior Living at Southern Pines
Assisted Living, Independent Living, Memory Care & Respite Care · Thomasville, GA
Overview of Charter Senior Living at Southern Pines
Charter Senior Living at Southern Pines is a 130-bed residential facility located at 423 Covington Avenue in Thomasville, Georgia. Situated near the city center in Thomas County, the property coordinates standard personal care, specialized memory support, short-term rehabilitation stays, and temporary respite housing. Monthly baseline rates start at $3,000, which covers standard amenities such as weekly housekeeping, personal laundry care, localized transit, an on-site beauty salon, and emergency call networks.
State administrative logs from the Georgia Department of Community Health document an average of 1.7 deficiencies annually over a seven-year tracking period, performing 65% better than the statewide baseline. However, an August 2025 survey substantiated critical citations regarding a resident’s elopement. Investigators noted that a resident with Lewy Body Dementia exited through an unlatched memory care patio door because employees failed to lock the boundary, while the electronic perimeter alarm system malfunctioned due to low batteries.
Historical files also document a July 2024 citation for night-shift staffing shortages, alongside 2021 records where staff members were terminated for spraying a resident with disinfectant and committing video-documented physical and verbal abuse. Early 2019 and 2020 logs also track infractions for omitting employee fingerprint clearances and exceeding licensed capacity.
Daily operations utilize a 24-hour staffing schedule to coordinate routine physical care and manage their specialized Flourish memory program. While the property completed a March 2023 evaluation and an October 2025 complaint audit with a citations-per-inspection rate of zero, the recent supervision lapses and battery failures point to recurring vulnerabilities in property tracking. Public records show no active monetary fines or formal enforcement penalties against the operator, indicating that past infractions were resolved through standard state correction workflows.
Families evaluating this Thomasville community should perform direct due diligence regarding current security measures and shift coverage. The property’s history requires a resident’s sponsors to independently confirm the status of electronic alarm systems, perimeter locks, and overnight employee counts. Families are encouraged to visit the campus and inspect the memory neighborhood exit points.
130-bed community Rank #95 / 666Bed count — State benchmarkedThis home is ranked 95th out of 666 homes in Georgia for Bed Count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
6 years in operation Rank #445 / 669Years in operation — State benchmarkedThis home is ranked 445th out of 669 homes in Georgia for Years In Operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 72 / 100 Rank #69 / 870Walk Score — State benchmarkedThis home is ranked 69th out of 870 homes in Georgia for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Georgia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypePersonal Care Home
IssuanceAugust 26, 2019
CountyThomas
Charter Senior Living at Southern Pines is administered by Ms. Christy Cooke.
Rehabilitation Services
Respite Care
Nursing Services
24-Hour Staffing
Dining
Salon
Transportation
Emergency Call System
Weekly Housekeeping
Laundry Service
Activities
Activities
Specific ProgramsShort-Term Stays, Flourish℠ Programming
IL$3,000 per month
AL$4,195 per month
MC$4,750 per month
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2019 · 7 years of data
12 deficiencies
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Georgia state average
Overall vs. GA average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Georgia average:
• Total deficiencies (43% below)
• Deficiencies per year (43% below)
• Total deficiencies (43% below)
• Deficiencies per year (43% below)
Latest Inspection
October 15, 2025
Complaint Investigation
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 12 | 21 | This facility has 43% fewer total deficiencies than a typical Georgia assisted living residence (12 vs. GA avg 21).↓ 43% better |
|
Deficiencies per year
Average deficiencies per year since 2019.
| 1.7 | 3 | This facility has 43% fewer deficiencies per year than a typical Georgia assisted living residence (1.7 vs. GA avg 3).↓ 43% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on October 15, 2025, found no rule violations after investigating two complaints.
- The August 5, 2025 complaint investigation substantiated two deficiencies related to inadequate supervision and unsecured exit doors causing a resident elopement.
- A July 22, 2024 complaint substantiated inadequate staffing causing insufficient coverage and care for residents during multiple shifts.
What does this home offer?
Pets Allowed
Places of interest near Charter Senior Living at Southern Pines
0.0 miles from city center
Estimated distance in miles from Thomasville's city center to Charter Senior Living at Southern Pines's address, calculated via Google Maps.
Calculate Travel Distance to Charter Senior Living at Southern Pines
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Compare Assisted Living around the area
The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
| Baptist Village, Inc. | AL IL NH SNF | Waycross | 254 | No | - | 60 | - |
| Charter Senior Living at Southern Pines | AL IL MC RC | Thomasville | 130 | No | - | 72 | - |
| Miona Geriatric & Dementia Center | AL HOS MC NH PC SNF | Ideal | 88 | No | - | 11 | - |
| Vernon Woods | AL IL | Lagrange | 46 | Yes | A+ | 34 | - |
| Benton Village of Stockbridge | AL MC | Stockbridge | 10 | No | A+ | 34 | Studio / 1 Bed / 2 Bed |
Frequently Asked Questions about Charter Senior Living at Southern Pines
Is Charter Senior Living at Southern Pines in a walkable area?
Charter Senior Living at Southern Pines has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Does Charter Senior Living at Southern Pines have different floorplan options?
Yes — see the floorplan options available at Charter Senior Living at Southern Pines on this page.
Are pets allowed at Charter Senior Living at Southern Pines?
Yes, Charter Senior Living at Southern Pines allows residents to bring their pets.
What is the best email address for Charter Senior Living at Southern Pines?
The team at Charter Senior Living at Southern Pines can be reached at kevenb@charterseniorliving.com.
Who is the administrator of Charter Senior Living at Southern Pines?
Ms CHRISTY COOKE is the administrator of Charter Senior Living at Southern Pines.
How many beds does Charter Senior Living at Southern Pines have?
Charter Senior Living at Southern Pines has 130 beds.
Are there photos of Charter Senior Living at Southern Pines?
Yes — there are 18 photos of Charter Senior Living at Southern Pines in the photo gallery on this page.
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