The Haven at Lake Oconee
Independent Living, Memory Care & Respite Care · Greensboro, GA
The Haven at Lake Oconee
Independent Living, Memory Care & Respite Care · Greensboro, GA
Overview of The Haven at Lake Oconee
The Haven at Lake Oconee is a 72-bed memory care and assisted living facility located at 1061 Willow Run Road in Greensboro, Georgia. Managed by a professional administrative team, the community serves Greene County by providing specialized cognitive support and respite care. The property is situated in a quiet setting approximately 10 miles from St. Mary’s Good Samaritan Hospital and features restaurant-style dining and local transportation services.
Recent oversight data from the Georgia Department of Community Health reveals a mixed compliance history, with the facility averaging nine deficiencies over the past year, a rate higher than the state average. While the most recent complaint investigation in July 2025 resulted in a citations-per-inspection rate of zero, multiple audits earlier in the year documented significant operational gaps. Specifically, a February 2025 inspection identified failures in fire safety drills, unmaintained fire extinguishers, and an unsecured outdoor memory care area with poor accessibility.
This community’s operational model includes 24-hour staffing and personalized wellness programs, though administrative consistency has been a point of regulatory focus. Investigations in April and June 2025 substantiated issues concerning inadequate staff training hours, insufficient nurse coverage, and the improper disposal of expired medications. Medicaid is an accepted payment source, and the facility utilizes emergency call systems and structured care plans to manage the daily needs of up to 72 residents.
Individualized attention is facilitated through programs like “Class Act” and “Nourish,” which are designed to support residents with memory impairment. Although the July 2025 clean inspection suggests a positive shift in management, the facility has previously struggled with meeting the required 16 hours of annual staff training and timely care plan updates. No formal fines are currently listed, but the record indicates a period of startup or transition challenges following a change in ownership.
Interested individuals should conduct a thorough walk-through to evaluate the security of the outdoor memory care spaces and the condition of fire safety equipment. Meeting with the administrator provides an opportunity to verify that all staff members have completed their mandatory training hours and that nurse coverage currently meets state requirements. To ensure a safe placement, families are encouraged to ask for documentation regarding the facility’s corrective actions following the medication management and safety citations issued earlier in 2025.
72-bed community Rank #372 / 666Bed count — State benchmarkedThis home is ranked 372nd out of 666 homes in Georgia for Bed Count. Shows this facility's certified or reported bed count compared to other Georgia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
1 year in operation Rank #639 / 669Years in operation — State benchmarkedThis home is ranked 639th out of 669 homes in Georgia for Years In Operation. Shows how long this facility has been in operation compared to other Georgia facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score: 54 / 100 Rank #269 / 870Walk Score — State benchmarkedThis home is ranked 269th out of 870 homes in Georgia for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Georgia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Georgia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypePersonal Care Home
IssuanceOctober 1, 2024
CountyGreene
The Haven at Lake Oconee is administered by Cathy Denise Mcmillon.
Does not accept Medicaid
Respite Care
24-Hour Staffing
Pets not allowed
Restaurant-Style Dining
Transportation Services
Wellness Programs
Personalized Care Plans
Emergency Call Systems
Mobility Aids
Specific ProgramsShort-Term Stays, Class Act, Nourish
Inspection History
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
Since 2024 · 2 years of data
9 deficiencies
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. Georgia state average
Overall vs. GA average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Georgia average:
• Total deficiencies (57% below)
• Deficiencies per year (57% below)
• Total deficiencies (57% below)
• Deficiencies per year (57% below)
Latest Inspection
July 29, 2025
Complaint Investigation
Deficiencies
|
This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
|
9 | 21 | This facility has 57% fewer total deficiencies than a typical Georgia assisted living residence (9 vs. GA avg 21).↓ 57% better |
|
Deficiencies per year
Average deficiencies per year since 2024.
|
4.5 | 10.5 | This facility has 57% fewer deficiencies per year than a typical Georgia assisted living residence (4.5 vs. GA avg 10.5).↓ 57% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- July 29, 2025 complaint investigation found no rule violations after a six-day review.
- June 5, 2025 complaint investigation cited three deficiencies including insufficient medication staff time, no required RN coverage for memory care, and improper expired medication disposal.
- February 13, 2025 survey found five deficiencies including inadequate staff training, missed fire drills, unchecked fire extinguishers, outdated care plans, and unsecured memory care outdoor space.
Places of interest near The Haven at Lake Oconee
0.0 miles from city center
Estimated distance in miles from Greensboro's city center to The Haven at Lake Oconee's address, calculated via Google Maps.
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Frequently Asked Questions about The Haven at Lake Oconee
Is The Haven at Lake Oconee in a walkable area?
The Haven at Lake Oconee has a walk score of 54. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Are pets allowed at The Haven at Lake Oconee?
No, The Haven at Lake Oconee has a no-pet policy.
What is the best email address for The Haven at Lake Oconee?
The team at The Haven at Lake Oconee can be reached at cathy.mcmillon@thehavenatlakeoconee.com.
Who is the administrator of The Haven at Lake Oconee?
Cathy Denise McMillon is the administrator of The Haven at Lake Oconee.
How many beds does The Haven at Lake Oconee have?
The Haven at Lake Oconee has 72 beds.
Are there photos of The Haven at Lake Oconee?
Yes — there are 7 photos of The Haven at Lake Oconee in the photo gallery on this page.
What is the address of The Haven at Lake Oconee?
The Haven at Lake Oconee is located at 1061 Willow Run Road, Greensboro, GA 30642.
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