Grand Haven Retirement Community Moments

Overview of Grand Haven Retirement Community Moments

Grand Haven Retirement Community Moments is a 36-bed memory care facility at 201 East Franklin Street in Eldridge, Iowa. Administered by Daniel Collins, the community serves Scott County under an active Iowa Assisted Living Programs for People with Dementia license issued July 27, 2007, and valid through July 28, 2027. The facility is located in a moderately walkable area with a Walk Score of 58, allowing some errands to be completed on foot.

State oversight from the Iowa Department of Inspections, Appeals, and Licensing shows a history of strong regulatory compliance over 18 years of operation. Since 2009, the facility has undergone 23 inspections resulting in eight total deficiencies, a rate of 0.5 per year. This performance is 69% below the Iowa state average. While the December 2024 recertification and the April 2025 complaint investigation both resulted in a citations-per-inspection rate of zero, a July 28, 2025, incident investigation identified one deficiency involving unauthorized access to narcotics by an employee in training.

Professional care is provided in a secure environment designed for dementia support, featuring a 24-hour staffing model and structured dining times. Recent data indicates an occupancy rate of 42%, with 15 of 36 beds filled, which is significantly lower than the Iowa state average of 75.4%. Clinical services focus on promoting resident independence, though historical records from 2013 and 2019 noted past requirements for improvement in individualizing service plans for fall management and updating elopement prevention policies.

The campus environment is established with a long-term operational track record in the Eldridge community. Shared features include dining services provided during set morning, midday, and evening hours. While the facility has corrected foundational policy gaps regarding incident reporting and vehicle safety identified in earlier years, current records do not disclose specific pricing, payment options, or Medicaid participation details.

Prospective representatives should consider the facility’s overall compliance trajectory, noting that the majority of recent inspections have found zero deficiencies. It is recommended to ask the administrator for details on updated medication security protocols following the July 2025 finding and to verify current staffing stability. Individuals can contact the community at (563) 285-4900 or via email to confirm availability and admission requirements for 2026.

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Facility Direct Line (563) 285-4900 marketing@grandhavenretirement.com