Grand Haven Retirement Community Moments
Grand Haven Retirement Community Moments is a 36-bed memory care facility at 201 East Franklin Street in Eldridge, Iowa. Administered by Daniel Collins, the community serves Scott County under an active Iowa Assisted Living Programs for People with Dementia license issued July 27, 2007, and valid through July 28, 2027. The facility is located in a moderately walkable area with a Walk Score of 58, allowing some errands to be completed on foot.
State oversight from the Iowa Department of Inspections, Appeals, and Licensing shows a history of strong regulatory compliance over 18 years of operation. Since 2009, the facility has undergone 23 inspections resulting in eight total deficiencies, a rate of 0.5 per year. This performance is 69% below the Iowa state average. While the December 2024 recertification and the April 2025 complaint investigation both resulted in a citations-per-inspection rate of zero, a July 28, 2025, incident investigation identified one deficiency involving unauthorized access to narcotics by an employee in training.
Professional care is provided in a secure environment designed for dementia support, featuring a 24-hour staffing model and structured dining times. Recent data indicates an occupancy rate of 42%, with 15 of 36 beds filled, which is significantly lower than the Iowa state average of 75.4%. Clinical services focus on promoting resident independence, though historical records from 2013 and 2019 noted past requirements for improvement in individualizing service plans for fall management and updating elopement prevention policies.
The campus environment is established with a long-term operational track record in the Eldridge community. Shared features include dining services provided during set morning, midday, and evening hours. While the facility has corrected foundational policy gaps regarding incident reporting and vehicle safety identified in earlier years, current records do not disclose specific pricing, payment options, or Medicaid participation details.
Prospective representatives should consider the facility’s overall compliance trajectory, noting that the majority of recent inspections have found zero deficiencies. It is recommended to ask the administrator for details on updated medication security protocols following the July 2025 finding and to verify current staffing stability. Individuals can contact the community at (563) 285-4900 or via email to confirm availability and admission requirements for 2026.
About this community
Occupancy
Grand Haven Retirement Community Moments is administered by Daniel Collins.
Inspection History
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2009 vs. Iowa state average• Total deficiencies (70% below)
• Deficiencies per year (69% below)
• Deficiencies per inspection (83% below)
Deficiencies
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
| 8 | 27 | This facility has 70% fewer total deficiencies than a typical Iowa assisted living residence (8 vs. IA avg 27).↓ 70% better |
|
Deficiencies per year
| 0.5 | 1.6 | This facility has 69% fewer deficiencies per year than a typical Iowa assisted living residence (0.5 vs. IA avg 1.6).↓ 69% better |
|
Deficiencies per inspection
| 0.3 | 1.8 | This facility has 83% fewer deficiencies per inspection than a typical Iowa assisted living residence (0.3 vs. IA avg 1.8).↓ 83% better |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
| 23 | 15 | This facility has had 53% more total inspections than the Iowa average (23 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 53% more |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on July 28, 2025, cited one deficiency for unauthorized narcotics access by a new employee in training.
- The facility had a substantiated complaint in 2025 involving medication management and narcotics diversion confirmed by video evidence.
- Prior inspections from 2019 through 2024 showed no regulatory insufficiencies during recertification visits and complaint investigations.
What does this home offer?
Pets Allowed
Places of interest near Grand Haven Retirement Community Moments
0.0 miles from city center
Estimated distance in miles from Eldridge's city center to Grand Haven Retirement Community Moments's address, calculated via Google Maps.
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Compare Assisted Living around the area
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
| St Francis Manor | AL HOS NH SNF | Grinnell | 78 | No | - | 82 | - |
| Friendship Village | AL IL MC NH SNF | Waterloo | 72 | Yes | - | 52 | 2 Bed / 3 Bed |
| Prairie Vista Village | AL IL NH SNF | South Altoona | 68 | No | A | 29 | - |
| Bethany Home Retirement Center | AL IL MC NH SNF | Dubuque (Eagle Point District) | 66 | No | - | 69 | 1 Bed / 2 Bed |
| Grand Haven Retirement Community Moments | AL IL MC | Eldridge | 36 | No | - | 58 | - |
Frequently Asked Questions about Grand Haven Retirement Community Moments
Is Grand Haven Retirement Community Moments in a walkable area?
Grand Haven Retirement Community Moments has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Grand Haven Retirement Community Moments?
According to IA state health department records, Grand Haven Retirement Community Moments's license number is S0260.
When does Grand Haven Retirement Community Moments's license expire?
According to IA state health department records, Grand Haven Retirement Community Moments's license expires on July 28, 2027.
What is the occupancy rate at Grand Haven Retirement Community Moments?
Grand Haven Retirement Community Moments's occupancy is 42%.
Does Grand Haven Retirement Community Moments have different floorplan options?
Yes — see the floorplan options available at Grand Haven Retirement Community Moments on this page.
Are pets allowed at Grand Haven Retirement Community Moments?
Yes, Grand Haven Retirement Community Moments allows residents to bring their pets.
What is the best email address for Grand Haven Retirement Community Moments?
The team at Grand Haven Retirement Community Moments can be reached at manager@grandhavenretirement.com.
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