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Heritage Assisted Living of Union City
Assisted Living, Memory Care & Respite Care · Union City, IN
Heritage Assisted Living of Union City, assisted living in Union City, IN — Aerial view of a suburban area with senior living facilities

Heritage Assisted Living of Union City

Assisted Living, Memory Care & Respite Care · Union City, IN
204 Staudt Drive, Union City, IN 47390 View map Calculator: See prices in your area
Heritage Assisted Living of Union City accepts Medicaid.
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Heritage Assisted Living of Union City accepts Medicaid.

Overview of Heritage Assisted Living of Union City

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Heritage Assisted Living of Union City is a 52-bed for-profit assisted living and memory care community at 204 Staudt Drive in Union City, Indiana. Licensed in January 2024 and operated by AHP Union City AL, LLC, the facility is administered by Nicole Fenton, with Margaret Mote serving as Director of Nursing. The community serves eastern Indiana with services including assisted living, respite care, and short-term rehabilitation.

The community operates under a state-licensed residential model providing 24-hour medical oversight and localized healthcare coordination. While the facility does not hold federal CMS star ratings, current 2026 filings show that the community maintains a citations-per-inspection rate of zero based on its most recent standard health and safety surveys. Occupancy is approximately 56%, with 29 of 52 beds currently filled, reflecting a building census typical of a newly established facility. For eligible residents, the facility accepts Medicaid and features a moderately walkable location with a Walk Score of 67.

Direct support is provided 24/7 by a professional team of licensed nurses and Certified Nursing Assistants (CNAs). The clinical model focuses on personalized care plans, though regulatory records indicate recurring themes in medication documentation and service plan signatures that have led to leadership changes and system updates. To ensure safety, the facility coordinates specialized memory care and rehabilitative services, with all suites equipped for 24-hour monitoring and rapid staff response. Clinical oversight was reinforced following the termination of previous leadership in late 2024 to address staff qualification and medication administration protocols.

The facility features private and semi-private residential floor plans designed for safety and ease of navigation. All-inclusive monthly services cover three daily meals, housekeeping, and personal laundry.

Shared community spaces include communal dining areas and social lounges designed to foster resident engagement. The social calendar is managed by on-site staff and includes recreational programming, wellness activities, and community outings. For medical appointments and local errands, the facility provides scheduled transportation to ensure continued access to the Union City area.

Those seeking a newly established residential option with Medicaid-eligible placement in eastern Indiana may find this environment appropriate. Interested individuals should contact the administrator directly to discuss current medication management protocols and staff certification practices to assess the 2026 quality performance firsthand.

Facility Direct Line (765) 303-2056
Facility Direct Line (765) 303-2056
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Bed community size
52-bed community Rank #395 / 437Bed count — State benchmarkedThis home is ranked 395th out of 437 homes in Indiana. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
1 year in operation Rank #130 / 378Years in operation — State benchmarkedThis home is ranked 130th out of 378 homes in Indiana. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 67 / 100 Rank #93 / 587Walk Score — State benchmarkedThis home is ranked 93rd out of 587 homes in Indiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Indiana facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
56%
Rank #300 / 434Occupancy rate — State benchmarkedThis home is ranked 300th out of 434 homes in Indiana. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
29 / 52
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceAugust 1, 2024
ExpirationJuly 31, 2026 Expires in 28 days
License Number24-015887-1

Ownership & Operating Entity

Heritage Assisted Living of Union City is legally operated by Ahp Union City Al, LLC, and administered by Nicole Fenton.

Profit StatusFor-profit

Type Of Units

Residential
52 units
Total beds
52 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingMargaret Mote

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Touring HoursMon-Fri: 9 AM - 5 PM EST, Sat-Sun: Closed

Contact Heritage Assisted Living of Union City

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2024 · 2 years of data 9 deficiencies 4 complaints 5 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

5 points above the Indiana average for assisted living residences (83/100)

Rank #99 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 99th out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 88 out of 100. Letter grade B+. 5 points above the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Indiana state average
Overall vs. IN average 1 Worse Metrics worse than Indiana average:
• Inspection deficiency rate (116% above) 7 Better Metrics better than Indiana average:
• Total deficiencies (75% below)
• Deficiencies per year (75% below)
• Deficiencies per inspection (5% below)
• Inspections with deficiencies (43% below)
• Inspections (62% below)
• Total complaints (20% below)
• Complaints per year (20% below)
Latest Inspection June 26, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 936 This facility has 75% fewer total deficiencies than a typical Indiana assisted living residence (9 vs. IN avg 36).↓ 75% better Rank #62 / 386 Total deficiencies — State benchmarked This home is ranked 62nd out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Info Average deficiencies per year since 2024. 4.518 This facility has 75% fewer deficiencies per year than a typical Indiana assisted living residence (4.5 vs. IN avg 18).↓ 75% better
Deficiencies per inspection Info Average deficiencies per inspection. 1.81.9 This facility has 5% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.8 vs. IN avg 1.9).↓ 5% better Rank #121 / 386 Deficiencies per inspection — State benchmarked This home is ranked 121st out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 519 This facility has had 74% fewer total visits than the Indiana average (5 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 74% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 47 This facility has 43% fewer inspections with deficiencies than a typical Indiana assisted living residence (4 vs. IN avg 7).↓ 43% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 80%37% This facility has 43 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (80% vs. IN avg 37%).↑ 43% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 513 This facility has 62% fewer inspections than a typical Indiana assisted living residence (5 vs. IN avg 13).↓ 62% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 45 This facility has 20% fewer total complaints than a typical Indiana assisted living residence (4 vs. IN avg 5).↓ 20% better Rank #140 / 352 Total complaints — State benchmarked This home is ranked 140th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2024. 22.5 This facility has 20% fewer complaints per year than a typical Indiana assisted living residence (2 vs. IN avg 2.5).↓ 20% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • June 26, 2025 complaint investigation substantiated one deficiency for failing to document medication administration, causing a resident to receive duplicate controlled pain medication doses.
  • November 14, 2024 complaint investigation found unqualified staff administered insulin and the Director of Nursing falsified documentation, resulting in the DON’s termination and state notification.
  • March 12, 2025 survey cited four deficiencies including lack of First Aid certified staff on some shifts, unsigned service plans, use of unpasteurized eggs, and incomplete TB skin tests.
Show Inspection Reports

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Address 0.0 miles from city center Info Estimated distance in miles from Union City's city center to Heritage Assisted Living of Union City's address, calculated via Google Maps.

Calculate Travel Distance to Heritage Assisted Living of Union City

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Address

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.

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Frequently Asked Questions about Heritage Assisted Living of Union City

Who is the Director of Nursing at Heritage Assisted Living of Union City?

Margaret Mote is the Director of Nursing at Heritage Assisted Living of Union City.

Who is the owner of Heritage Assisted Living of Union City?

Heritage Assisted Living of Union City is legally operated by Ahp Union City Al, LLC, and administered by Nicole Fenton.

Is Heritage Assisted Living of Union City in a walkable area?

Heritage Assisted Living of Union City has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Heritage Assisted Living of Union City?

According to IN state health department records, Heritage Assisted Living of Union City's license number is 24-015887-1.

When does Heritage Assisted Living of Union City's license expire?

According to IN state health department records, Heritage Assisted Living of Union City's license expires on July 31, 2026.

What is the occupancy rate at Heritage Assisted Living of Union City?

Heritage Assisted Living of Union City's occupancy is 56%.

Does Heritage Assisted Living of Union City operate as a for-profit or non-profit?

Heritage Assisted Living of Union City is registered as a for-profit in IN.

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