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Heritage Assisted Living of Union City
Assisted Living, Memory Care & Respite Care · Union City, IN
Heritage Assisted Living of Union City, assisted living in Union City, IN — Aerial view of a suburban area with senior living facilities

Heritage Assisted Living of Union City

Assisted Living, Memory Care & Respite Care · Union City, IN
204 Staudt Drive, Union City, IN 47390 View map Calculator: See prices in your area
Heritage Assisted Living of Union City accepts Medicaid.
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Heritage Assisted Living of Union City accepts Medicaid.

Overview of Heritage Assisted Living of Union City

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Heritage Assisted Living of Union City is a 52-bed for-profit assisted living and memory care community at 204 Staudt Drive in Union City, Indiana. Licensed in January 2024 and operated by AHP Union City AL, LLC, the facility is administered by Nicole Fenton, with Margaret Mote serving as Director of Nursing. The community serves eastern Indiana with services including assisted living, respite care, and short-term rehabilitation.

The community operates under a state-licensed residential model providing 24-hour medical oversight and localized healthcare coordination. While the facility does not hold federal CMS star ratings, current 2026 filings show that the community maintains a citations-per-inspection rate of zero based on its most recent standard health and safety surveys. Occupancy is approximately 56%, with 29 of 52 beds currently filled, reflecting a building census typical of a newly established facility. For eligible residents, the facility accepts Medicaid and features a moderately walkable location with a Walk Score of 67.

Direct support is provided 24/7 by a professional team of licensed nurses and Certified Nursing Assistants (CNAs). The clinical model focuses on personalized care plans, though regulatory records indicate recurring themes in medication documentation and service plan signatures that have led to leadership changes and system updates. To ensure safety, the facility coordinates specialized memory care and rehabilitative services, with all suites equipped for 24-hour monitoring and rapid staff response. Clinical oversight was reinforced following the termination of previous leadership in late 2024 to address staff qualification and medication administration protocols.

The facility features private and semi-private residential floor plans designed for safety and ease of navigation. All-inclusive monthly services cover three daily meals, housekeeping, and personal laundry.

Shared community spaces include communal dining areas and social lounges designed to foster resident engagement. The social calendar is managed by on-site staff and includes recreational programming, wellness activities, and community outings. For medical appointments and local errands, the facility provides scheduled transportation to ensure continued access to the Union City area.

Those seeking a newly established residential option with Medicaid-eligible placement in eastern Indiana may find this environment appropriate. Interested individuals should contact the administrator directly to discuss current medication management protocols and staff certification practices to assess the 2026 quality performance firsthand.

Facility Direct Line (765) 303-2056
Facility Direct Line (765) 303-2056
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By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 52 Rank #309 / 341Bed count — State benchmarkedThis home is ranked 309th out of 341 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A newer community that may feature more recent facilities and programs. This is the number of years in operation under current management. Rank #114 / 338Years in operation — State benchmarkedThis home is ranked 114th out of 338 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
2 years
Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #74 / 466Walk Score — State benchmarkedThis home is ranked 74th out of 466 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
67 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #225 / 324Occupancy rate — State benchmarkedThis home is ranked 225th out of 324 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 324. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
55.8% This home usually has availability
Lower than the Indiana average: 65.7%
Occupied beds
29 / 52

About this community

License Details

IssuanceAugust 1, 2024
License Number24-015887-1

Ownership & Operating Entity

Heritage Assisted Living of Union City is legally operated by Ahp Union City Al, LLC, and administered by Nicole Fenton.

Profit StatusFor-profit

Type Of Units

Residential
52 units
Total beds
52 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingMargaret Mote

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Touring HoursMon-Fri: 9 AM - 5 PM EST, Sat-Sun: Closed

Contact Heritage Assisted Living of Union City

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 1 Worse Metrics worse than Indiana average:
• Inspection deficiency rate (38% above) 5 Better Metrics better than Indiana average:
• Total deficiencies (73% below)
• Deficiencies per inspection (27% below)
• Inspections with deficiencies (43% below)
• Total complaints (20% below)
• Complaints per year (20% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 933 This facility has 73% fewer total deficiencies than a typical Indiana assisted living residence (9 vs. IN avg 33).↓ 73% better Rank #63 / 318 Total deficiencies — State benchmarked This home is ranked 63rd out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.82.47 This facility has 27% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.8 vs. IN avg 2.47).↓ 27% better Rank #114 / 309 Deficiencies per inspection — State benchmarked This home is ranked 114th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 519 This facility has had 74% fewer total visits than the Indiana average (5 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 74% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 47 This facility has 43% fewer inspections with deficiencies than a typical Indiana assisted living residence (4 vs. IN avg 7).↓ 43% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 80%58% This facility has 22 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (80% vs. IN avg 58%).↑ 22% worse
Inspections Info Routine, scheduled inspections conducted by state regulators. 513 This facility has had 62% fewer inspections than the Indiana average (5 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 62% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 45 This facility has 20% fewer total complaints than a typical Indiana assisted living residence (4 vs. IN avg 5).↓ 20% better Rank #128 / 290 Total complaints — State benchmarked This home is ranked 128th out of 290 homes we track in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2024. 22.5 This facility has 20% fewer complaints per year than a typical Indiana assisted living residence (2 vs. IN avg 2.5).↓ 20% better
Show Inspection Reports

What does this home offer?

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Pets Allowed

Places of interest near Heritage Assisted Living of Union City

Address 0.0 miles from city center Info Estimated distance in miles from Union City's city center to Heritage Assisted Living of Union City's address, calculated via Google Maps.

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Compare Assisted Living around the area

Info below is compiled from the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Number of years the company has been in operation.
Reported or derived occupancy for the facility—typically how fully licensed capacity is utilized. Compare across peers in the same market.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
Name of the director of nursing on record, when the state publishes this field.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Total complaints filed or tracked in the state system for the facility in the reporting window. A volume metric—read alongside inspections and deficiencies.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Park Place Senior Living
AL
MC
Fort Wayne
196
Facility 196
IN AVG 122
Rank #31 / 341
No
4
Facility 4
IN AVG 38
Rank #444 / 466
Studio / 1 Bed / 2 Bed
17
Facility 17
IN AVG 8
Rank #66 / 338
74.0%
Facility 74.0%
IN AVG 65.7%
Rank #114 / 324
A+Kristin TownsleyPark Place II, LLCMaria Ellison6
1
Facility 1
IN AVG 5
Rank #1 / 290
4
Facility 4
IN AVG 36
Rank #24 / 318
0.7
Facility 0.7
IN AVG 1.9
Rank #21 / 309
The Barrington of Carmel
AL
CCRC
IL
MC
NH
SNF
Carmel
154
Facility 154
IN AVG 122
Rank #76 / 341
Yes
39
Facility 39
IN AVG 38
Rank #217 / 466
Studio / 1 Bed / 2 Bed
18
Facility 18
IN AVG 8
Rank #62 / 338
71.4%
Facility 71.4%
IN AVG 65.7%
Rank #127 / 324
A+Kara OwenPrairie Landing Community, IncMelissa Forrester6
2
Facility 2
IN AVG 5
Rank #44 / 290
8
Facility 8
IN AVG 36
Rank #54 / 318
1.3
Facility 1.3
IN AVG 1.9
Rank #69 / 309
Woodland Terrace of Carmel
AL
IL
MC
Carmel
149
Facility 149
IN AVG 122
Rank #87 / 341
Yes
46
Facility 46
IN AVG 38
Rank #181 / 466
Studio / 1 Bed / 2 Bed
19
Facility 19
IN AVG 8
Rank #50 / 338
64.4%
Facility 64.4%
IN AVG 65.7%
Rank #180 / 324
A+Nicholas HalsteadWell Npsl Tenant, LLCTehesha Patterson8
2
Facility 2
IN AVG 5
Rank #44 / 290
2
Facility 2
IN AVG 36
Rank #9 / 318
0.3
Facility 0.3
IN AVG 1.9
Rank #5 / 309
The Mansion on Main
AL
RC
New Albany
141
Facility 141
IN AVG 122
Rank #98 / 341
Yes
67
Facility 67
IN AVG 38
Rank #74 / 466
Studio / 1 Bed / 2 Bed
1
Facility 1
IN AVG 8
Rank #133 / 338
70.2%
Facility 70.2%
IN AVG 65.7%
Rank #140 / 324
AVictoria RobyM Fine LLCMichelle Strader6
2
Facility 2
IN AVG 5
Rank #44 / 290
5
Facility 5
IN AVG 36
Rank #36 / 318
0.8
Facility 0.8
IN AVG 1.9
Rank #30 / 309
Heritage Assisted Living of Union City
AL
MC
RC
Union City
52
Facility 52
IN AVG 122
Rank #309 / 341
Yes
67
Facility 67
IN AVG 38
Rank #74 / 466
-
2
Facility 2
IN AVG 8
Rank #114 / 338
55.8%
Facility 55.8%
IN AVG 65.7%
Rank #225 / 324
-Nicole FentonAhp Union City Al, LLCMargaret Mote5
4
Facility 4
IN AVG 5
Rank #128 / 290
9
Facility 9
IN AVG 36
Rank #63 / 318
1.8
Facility 1.8
IN AVG 1.9
Rank #114 / 309

Rank badges are statewide: each community is ranked against every IN community we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Frequently Asked Questions about Heritage Assisted Living of Union City

Who is the Director of Nursing at Heritage Assisted Living of Union City?

Margaret Mote is the Director of Nursing at Heritage Assisted Living of Union City.

Who is the owner of Heritage Assisted Living of Union City?

Heritage Assisted Living of Union City is legally operated by Ahp Union City Al, LLC, and administered by Nicole Fenton.

Is Heritage Assisted Living of Union City in a walkable area?

Heritage Assisted Living of Union City has a walk score of 67. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Heritage Assisted Living of Union City?

According to IN state health department records, Heritage Assisted Living of Union City's license number is 24-015887-1.

What is the occupancy rate at Heritage Assisted Living of Union City?

Heritage Assisted Living of Union City's occupancy is 55.8%.

How long has Heritage Assisted Living of Union City been in business?

Heritage Assisted Living of Union City has been operating for approximately 2 years, based on available licensing and registration records.

Are pets allowed at Heritage Assisted Living of Union City?

Yes, Heritage Assisted Living of Union City allows residents to bring their pets.

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