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Woodland Terrace of New Palestine
Assisted Living, Independent Living & Memory Care · New Palestine, IN
Exterior view of Woodland Terrace with landscaped parking area Bright common area with tables and chairs Cozy resident bedroom with decorative bedding and natural light Cozy common area with comfortable seating and bookshelves

Woodland Terrace of New Palestine

Assisted Living, Independent Living & Memory Care · New Palestine, IN
4400 Terrace Dr, New Palestine, IN 46163 View map Calculator: See prices in your area
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Overview of Woodland Terrace of New Palestine

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Nestled in the harmonious city of New Palestine, IN, Woodland Terrace is an esteemed senior living community providing assisted living, independent living, and memory care. The community features a variety of pet-friendly and spacious floor plans including studio, one-bedroom, two-bedroom apartments, and private suites. To foster familiarity and optimize comfort, residents are encouraged to personalize their chosen accommodations. Thrive and age gracefully with a compassionate and highly skilled team handling the chores.

Woodland Terrace promotes a vibrant community, focusing on seniors’ well-being for an unmatched living experience. With a jam-packed calendar of wonderful activities, residents enjoy a fun moment with friends or explore something new with their time. Participate in fun and inspiring conversations on mealtimes over healthy and delicious meals that cater to residents’ dietary needs and cravings. The community is well-equipped with fabulous amenities for seniors to remain active and engaged such as a warm-water pool, a pub, a movie theater, a library, and a fitness center.

Facility Direct Line (317) 564-3038
Facility Direct Line (317) 564-3038
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Capacity and availability

Residents per day
85
Bed community size
165-bed community Rank #62 / 431Bed count — State benchmarkedThis home is ranked 62nd out of 431 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
19 years in operation Rank #61 / 417Years in operation — State benchmarkedThis home is ranked 61st out of 417 homes we track in Indiana for years in operation. Shows how long this facility has been in operation compared to other Indiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 25 / 100 Rank #358 / 551Walk Score — State benchmarkedThis home is ranked 358th out of 551 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
52%
Rank #327 / 410Occupancy rate — State benchmarkedThis home is ranked 327th out of 410 homes we track in Indiana for occupancy. Shows this facility's occupancy rate versus the Indiana average, with its Statewide rank out of 410. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Indiana average: 68.1%
Occupied beds
85 / 165
Average occupied beds in Indiana homes 70 beds

License Details

Facility TypeNursing Home
StatusActive
IssuanceNovember 1, 2024
ExpirationOctober 31, 2026
License Number24-013896-1

Ownership & Operating Entity

Woodland Terrace of New Palestine is legally operated by Well Npsl Tenant, LLC, and administered by Crystal Hayden.

Profit StatusFor-profit

Type Of Units

Residential
165 units
Total beds
165 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of NursingJacquelynn Adkins

Contact Information

Fax(317) 352-1570

Contact Woodland Terrace of New Palestine

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 0 Worse No metrics in this bucket. 4 Better Metrics better than Indiana average:
• Total deficiencies (94% below)
• Deficiencies per inspection (60% below)
• Inspections with deficiencies (86% below)
• Inspection deficiency rate (14% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 233 This facility has 94% fewer total deficiencies than a typical Indiana assisted living residence (2 vs. IN avg 33).↓ 94% better Rank #9 / 318 Total deficiencies — State benchmarked This home is ranked 9th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 1.02.47 This facility has 60% fewer deficiencies per inspection than a typical Indiana assisted living residence (1 vs. IN avg 2.47).↓ 60% better Rank #49 / 309 Deficiencies per inspection — State benchmarked This home is ranked 49th out of 309 homes we track in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 309 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 219 This facility has had 89% fewer total visits than the Indiana average (2 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 89% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 17 This facility has 86% fewer inspections with deficiencies than a typical Indiana assisted living residence (1 vs. IN avg 7).↓ 86% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 50%58% This facility has 8 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (50% vs. IN avg 58%).↓ 8% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 213 This facility has had 85% fewer inspections than the Indiana average (2 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 85% fewer

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Complaint visits Info On-site visits triggered by formal complaints. Formal complaints can result in multiple visits. 28 This facility has had 75% fewer complaint visits than the Indiana average (2 vs. IN avg 8). More inspections can mean more regulatory scrutiny rather than worse care.↓ 75% fewer
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed / 3 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Woodland Terrace of New Palestine

Floor plan 1
Floor plan 1
Layout
Floor plan 2
Floor plan 2
Layout
Floor plan 3
Floor plan 3
Layout

Places of interest near Woodland Terrace of New Palestine

Address 1.3 miles from city center Info Estimated distance in miles from New Palestine's city center to Woodland Terrace of New Palestine's address, calculated via Google Maps. — 9.78 miles to nearest hospital (Community Hospital East)

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Financial Assistance for
Assisted Living in Indiana

Woodland Terrace of New Palestine is located in New Palestine, Indiana.
Here are the financial assistance programs available to residents in Indiana.

Get Financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled
General Indiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
IN

Requires level-of-care determination.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$60/day) Home health services

CHOICE Program

Indiana CHOICE

Age 60+
General Indiana resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $10,000 individual
IN

Limited funding; regional variation.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+
General or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
Income Limits (2025) ~$1,004/month including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
IN

~50 facilities statewide; per diem rate set by FSSA.

Benefits
Room/board Laundry Minimal care coordination (~$20-$50/day subsidy)

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled
General Indiana resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
IN

Three tiers; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
IN

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Indiana resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
IN

High veteran demand statewide.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Frequently Asked Questions about Woodland Terrace of New Palestine

Who is the Director of Nursing at Woodland Terrace of New Palestine?

Jacquelynn Adkins is the Director of Nursing at Woodland Terrace of New Palestine.

Who is the owner of Woodland Terrace of New Palestine?

Woodland Terrace of New Palestine is legally operated by Well Npsl Tenant, LLC, and administered by Crystal Hayden.

Is Woodland Terrace of New Palestine in a walkable area?

Woodland Terrace of New Palestine has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Woodland Terrace of New Palestine?

According to IN state health department records, Woodland Terrace of New Palestine's license number is 24-013896-1.

When does Woodland Terrace of New Palestine's license expire?

According to IN state health department records, Woodland Terrace of New Palestine's license expires on October 31, 2026.

What is the occupancy rate at Woodland Terrace of New Palestine?

Woodland Terrace of New Palestine's occupancy is 52%.

How long has Woodland Terrace of New Palestine been in business?

Woodland Terrace of New Palestine has been operating for approximately 19 years, based on available licensing and registration records.

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