True Care Living
Assisted Living, Hospice Care & Palliative Care · Springfield, MI
True Care Living
Assisted Living, Hospice Care & Palliative Care · Springfield, MI
Overview of True Care Living
True Care Living is a 147-bed facility located at 565 General Ave in Springfield, Calhoun County, Michigan. The operator is True Care Living Limited Liability Corporation, with Eliyahu Gabay listed as authorized administrator.
The regulatory history presents substantial concerns. Over four years since 2021, the facility accumulated 25 deficiencies at a rate of 6.3 annually, 213% above Michigan’s 1.6-per-year average. The October 28, 2024, renewal inspection found nine deficiencies: incomplete incident reporting, inadequate on-duty staffing, missing annual training records, improper medication supervision, unsanitary kitchen conditions, blank dishwasher sanitization logs, unlabeled food items, ceiling and mold damage in common areas, and hazardous materials stored within resident reach.
A substantiated complaint investigation on October 3, 2024, documented a resident fall where the individual was left unattended in the lobby, received medication not documented on the active medication list, and the incident was never recorded. An earlier complaint on March 28, 2024, substantiated violations including residents unprotected during drywall repairs from water damage and shower water temperature measuring 82 degrees Fahrenheit, far below the 105 to 120-degree requirement.
Earlier investigations identified a chronic bed bug infestation (January 2023), residents denied prescribed medications (October 2022), and improper hazardous material storage (February 2023). Tuberculosis screening documentation was incomplete at the September 2023 renewal. The pattern reflects deficiencies in medication administration, incident documentation, resident supervision, infection control, safety protocols, and building maintenance without demonstrable improvement over four years.
Occupancy stands at 23 percent as of October 2024, down substantially from prior levels. No fines or license suspensions have been recorded. The license.
The pattern of violations across medication, incident reporting, safety, and sanitation over four years warrants direct questions about corrective actions and current staffing protocols before placement.
Families should note the facility’s documentation failures, medication administration lapses, and inadequate resident supervision, particularly the October 2024 substantiated incident.
147-bed community Rank #31 / 431Bed count — State benchmarkedThis home is ranked 31st out of 431 homes in Michigan for Bed Count. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 15 / 100 Rank #564 / 703Walk Score — State benchmarkedThis home is ranked 564th out of 703 homes in Michigan for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Michigan facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeHomes For The Aged
StatusRegular
IssuanceAugust 1, 2026
ExpirationJuly 31, 2027
CountyCalhoun
License NumberAH130405658
Owner NameTrue Care Living Limited Liability Corporation
Pharmacy Support
Activity Programs
Pets not allowed
Specific ProgramsWaiver, Resident Application
Inspection History
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
Since 2021 · 5 years of data
25 deficiencies
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Michigan state average
Overall vs. MI average
2 Worse
Metrics worse than Michigan average:
• Total deficiencies (213% above)
• Deficiencies per year (213% above) 0 Better No metrics in this bucket.
• Total deficiencies (213% above)
• Deficiencies per year (213% above) 0 Better No metrics in this bucket.
Latest Inspection
October 28, 2024
Renewal
Deficiencies
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 8 | This facility has 213% more total deficiencies than a typical Michigan assisted living residence (25 vs. MI avg 8).↑ 213% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 5 | 1.6 | This facility has 213% more deficiencies per year than a typical Michigan assisted living residence (5 vs. MI avg 1.6).↑ 213% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- October 28, 2024 renewal inspection found 9 deficiencies including incomplete incident reports, inadequate staffing, improper medication administration, unsanitary kitchen, building disrepair, and unsafe hazardous material storage.
- October 3, 2024 complaint investigation substantiated failure to document a resident’s fall, unlisted Lorazepam administration, and missing medication and incident records.
- March 28, 2024 complaint investigation substantiated safety violations during drywall repairs exposing residents and shower water temperature below required range at 82°F.
Places of interest near True Care Living
0.0 miles from city center
Estimated distance in miles from Springfield's city center to True Care Living's address, calculated via Google Maps.
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Compare Assisted Living around the area
The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
| Chelsea Retirement Community | AL IL MC NH SNF | Chelsea | 172 | Yes | - | 13 | Studio / 1 Bed / 2 Bed / Cottage |
| True Care Living | AL HOS PC | Springfield | 147 | No | - | 15 | - |
| Porter Hills Village | AL NH IL MC | Grand Rapids (Grand Rapids Charter Township) | 100 | No | - | 1 | Private Rooms |
| IHM Senior Living Community | AL NH IL MC | Monroe (Ihm Campus) | 58 | No | - | 40 | 1 Bed |
| Friendship Village – Kalamazoo | AL IL MC NH SNF | Kalamazoo | 57 | Yes | A+ | 7 | 1 Bed / 2 Bed |
Frequently Asked Questions about True Care Living
Who is the owner of True Care Living?
True Care Living is legally operated by True Care Living Limited Liability Corporation.
Is True Care Living in a walkable area?
True Care Living has a walk score of 15. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of True Care Living?
According to MI state health department records, True Care Living's license number is AH130405658.
When does True Care Living's license expire?
According to MI state health department records, True Care Living's license expires on July 31, 2027.
Are pets allowed at True Care Living?
No, True Care Living has a no-pet policy.
How many beds does True Care Living have?
True Care Living has 147 beds.
Are there photos of True Care Living?
Yes — there are 2 photos of True Care Living in the photo gallery on this page.
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