True Care Living
Assisted Living, Hospice Care & Palliative Care · Springfield, MI
True Care Living
Assisted Living, Hospice Care & Palliative Care · Springfield, MI
Overview of True Care Living
True Care Living is a 147-bed facility located at 565 General Ave in Springfield, Calhoun County, Michigan. The operator is True Care Living Limited Liability Corporation, with Eliyahu Gabay listed as authorized administrator.
The regulatory history presents substantial concerns. Over four years since 2021, the facility accumulated 25 deficiencies at a rate of 6.3 annually, 213% above Michigan’s 1.6-per-year average. The October 28, 2024, renewal inspection found nine deficiencies: incomplete incident reporting, inadequate on-duty staffing, missing annual training records, improper medication supervision, unsanitary kitchen conditions, blank dishwasher sanitization logs, unlabeled food items, ceiling and mold damage in common areas, and hazardous materials stored within resident reach.
A substantiated complaint investigation on October 3, 2024, documented a resident fall where the individual was left unattended in the lobby, received medication not documented on the active medication list, and the incident was never recorded. An earlier complaint on March 28, 2024, substantiated violations including residents unprotected during drywall repairs from water damage and shower water temperature measuring 82 degrees Fahrenheit, far below the 105 to 120-degree requirement.
Earlier investigations identified a chronic bed bug infestation (January 2023), residents denied prescribed medications (October 2022), and improper hazardous material storage (February 2023). Tuberculosis screening documentation was incomplete at the September 2023 renewal. The pattern reflects deficiencies in medication administration, incident documentation, resident supervision, infection control, safety protocols, and building maintenance without demonstrable improvement over four years.
Occupancy stands at 23 percent as of October 2024, down substantially from prior levels. No fines or license suspensions have been recorded. The license.
The pattern of violations across medication, incident reporting, safety, and sanitation over four years warrants direct questions about corrective actions and current staffing protocols before placement.
Families should note the facility’s documentation failures, medication administration lapses, and inadequate resident supervision, particularly the October 2024 substantiated incident.
147-bed community Rank #31 / 428Bed count — State benchmarkedThis home is ranked 31st out of 428 homes we track in Michigan for bed count. Shows this facility's certified or reported bed count compared to other Michigan facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 15 / 100 Rank #558 / 674Walk Score — State benchmarkedThis home is ranked 558th out of 674 homes we track in Michigan for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Michigan facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Michigan that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeHomes For The Aged
StatusRegular
IssuanceAugust 1, 2026
ExpirationJuly 31, 2027
CountyCalhoun
License NumberAH130405658
Owner NameTrue Care Living Limited Liability Corporation
Pharmacy Support
Activity Programs
Pets not allowed
Specific ProgramsWaiver, Resident Application
Inspection History
In Michigan, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.
Since 2021 · 5 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
25 deficiencies
12 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Michigan state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Michigan state average
Overall vs. MI average
2 Worse
Metrics worse than Michigan average:
• Total deficiencies (213% above)
• Deficiencies per inspection (31% above) 0 Better No metrics in this bucket.
• Total deficiencies (213% above)
• Deficiencies per inspection (31% above) 0 Better No metrics in this bucket.
Deficiencies
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 8 | This facility has 213% more total deficiencies than a typical Michigan assisted living residence (25 vs. MI avg 8).↑ 213% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.1 | 1.6 | This facility has 31% more deficiencies per inspection than a typical Michigan assisted living residence (2.1 vs. MI avg 1.6).↑ 31% worse |
Inspections
| This Facility | MI Average | vs. MI Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 12 | 5 | This facility has had 140% more total inspections than the Michigan average (12 vs. MI avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 140% more |
Places of interest near True Care Living
0.0 miles from city center
Estimated distance in miles from Springfield's city center to True Care Living's address, calculated via Google Maps.
Calculate Travel Distance to True Care Living
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Compare Assisted Living around the area
Info below is compiled from the MI Licensing & Regulatory Affairs (LARA), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
|
Number of years the company has been in operation.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Iron County Medical Care Facility | AL MC NH SNF | Crystal Falls | 200
Facility
200
MI AVG
74
Rank
#7 / 428 | No |
11
Facility
11
MI AVG
40
Rank
#595 / 674 | Private Rooms | 25
Facility
25
MI AVG
14
Rank
#83 / 295 | A+ | 4 | 19
Facility
19
MI AVG
8
Rank
#286 / 330 | 4.8
Facility
4.8
MI AVG
1.6
Rank
#311 / 330 | - |
| True Care Living | AL HOS PC | Springfield | 147
Facility
147
MI AVG
74
Rank
#31 / 428 | No |
15
Facility
15
MI AVG
40
Rank
#558 / 674 | - | - | - | 12 | 25
Facility
25
MI AVG
8
Rank
#304 / 330 | 2.1
Facility
2.1
MI AVG
1.6
Rank
#238 / 330 | - |
| Porter Hills Village | AL NH IL MC | Grand Rapids (Grand Rapids Charter Township) | 100
Facility
100
MI AVG
74
Rank
#126 / 428 | No | - | Private Rooms | 1
Facility
1
MI AVG
14
Rank
#142 / 295 | - | 2 | 0
Facility
0
MI AVG
8
Rank
#1 / 330 | 0.0
Facility
0.0
MI AVG
1.6
Rank
#1 / 330 | Porter Hills Presbyterian Village, Inc |
| IHM Senior Living Community | AL NH IL MC | Monroe (Ihm Campus) | 58
Facility
58
MI AVG
74
Rank
#245 / 428 | No |
40
Facility
40
MI AVG
40
Rank
#315 / 674 | 1 Bed | - | - | 4 | 3
Facility
3
MI AVG
8
Rank
#116 / 330 | 0.8
Facility
0.8
MI AVG
1.6
Rank
#116 / 330 | Ihm Senior Living Community, Inc |
| Friendship Village – Kalamazoo | AL IL MC NH SNF | Kalamazoo | 57
Facility
57
MI AVG
74
Rank
#249 / 428 | Yes |
7
Facility
7
MI AVG
40
Rank
#630 / 674 | 1 Bed / 2 Bed | 51
Facility
51
MI AVG
14
Rank
#3 / 295 | A+ | 4 | 21
Facility
21
MI AVG
8
Rank
#290 / 330 | 5.3
Facility
5.3
MI AVG
1.6
Rank
#316 / 330 | - |
Frequently Asked Questions about True Care Living
Who is the owner of True Care Living?
True Care Living is legally operated by True Care Living Limited Liability Corporation.
Is True Care Living in a walkable area?
True Care Living has a walk score of 15. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of True Care Living?
According to MI state health department records, True Care Living's license number is AH130405658.
When does True Care Living's license expire?
According to MI state health department records, True Care Living's license expires on July 31, 2027.
Are pets allowed at True Care Living?
No, True Care Living has a no-pet policy.
How many beds does True Care Living have?
True Care Living has 147 beds.
Has True Care Living had any deficiencies?
True Care Living has had 25 reported deficiencies since 2021 according to records from Michigan Dept. of Licensing and Regulatory Affairs (LARA).
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