Parkhaven
Parkhaven is a 62-bed assisted living facility featuring independent cottage homes, assisted living, and memory care at 100 Hamilton Court, Manhattan, Madison County, Montana. The administrator is Crystal Hamilton. The facility offers memory care and respite care with 24-hour staffing. It does not accept Medicaid or Medicare and does not offer rehabilitation services.
Manhattan is located in Madison County in southwestern Montana. Gallatin County Memorial Hospital is the primary nearby acute-care resource.
Five inspections from 2013 to 2019 document 10 total deficiencies, averaging 2.5 per year, 57 percent better than Montana average of 5.8.
September 6, 2019, renewal identified 2 deficiencies: resident bathroom call lights not properly alerting staff due to pager silent mode and low batteries; facility unable to produce documentation for annual fire inspections spanning current year and prior three years. September 21, 2017, renewal found 2 deficiencies: 3 of 6 resident files lacking current medication self-administration orders requiring annual updates; 1 of 6 resident files missing admittance order for Category C level of care. February 17, 2017, complaint investigation documented 1 deficiency: facility failed to report resident fall on January 10, 2017, to provider or family and lacked written policy and procedure for fall notification. September 11, 2015, renewal identified 1 deficiency: no documentation that staff reviewed policy and procedure manual including infection control.
October 16, 2013, complaint investigation documented 4 deficiencies involving resident placement procedures, application and needs assessment, resident service plans for Category A, and resident file documentation.
No fines or license suspensions documented.
Pattern indicates recurring documentation, communication, and safety concerns spanning over a decade without evident improvement.
Resident notification procedures, fire inspection documentation, and medication administration record documentation warrant direct review.
Families should ask administrators directly about current protocols and corrective measures taken since 2019 inspection before enrollment.
About this community
Parkhaven is administered by Crystal Hamilton.
Inspection History
In Montana, the Department of Public Health and Human Services, Quality Assurance Division is the state body responsible for inspecting and licensing all senior residential care facilities.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Montana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2013 vs. Montana state average
• Total deficiencies (52% below)
• Deficiencies per year (50% below)
• Deficiencies per inspection (57% below)
Deficiencies
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This Facility | MT Average | vs. MT Avg |
|---|---|---|---|
|
Total deficiencies
|
10 | 21 | This facility has 52% fewer total deficiencies than a typical Montana assisted living residence (10 vs. MT avg 21).↓ 52% better |
|
Deficiencies per year
|
0.8 | 1.6 | This facility has 50% fewer deficiencies per year than a typical Montana assisted living residence (0.8 vs. MT avg 1.6).↓ 50% better |
|
Deficiencies per inspection
|
1.3 | 3 | This facility has 57% fewer deficiencies per inspection than a typical Montana assisted living residence (1.3 vs. MT avg 3).↓ 57% better |
Inspections
|
This Facility | MT Average | vs. MT Avg |
|---|---|---|---|
|
Total inspections
|
8 | 7 | This facility has had 14% more total inspections than the Montana average (8 vs. MT avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 14% more |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- September 6, 2019 renewal inspection found two deficiencies: bathroom call lights failed to alert staff due to pager issues, and fire inspection documentation was missing for four years.
- February 17, 2017 complaint investigation substantiated failure to report a resident fall to provider or family and lack of notification policy.
- September 21, 2017 renewal inspection found two deficiencies in resident files missing current medication self-administration orders and admittance orders for level C care.
Places of interest near Parkhaven
0.0 miles from city center
Estimated distance in miles from Manhattan's city center to Parkhaven's address, calculated via Google Maps.
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Compare Assisted Living around the area
The information below is reported by the Montana Department of Public Health and Human Services, Quality Assurance Division.
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| Parkhaven |
AL
IL
MC
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Manhattan | 62 | No | - | 57 | - |
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MC
|
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|
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| River‘s Bend Assisted Living |
AL
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| Echoview Assisted Living, LLC |
AL
MC
|
Kalispell | 8 | No | - | 11 | - |
Frequently Asked Questions about Parkhaven
Is Parkhaven in a walkable area?
Parkhaven has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Parkhaven?
According to MT state health department records, Parkhaven's license number is 13441.
When does Parkhaven's license expire?
According to MT state health department records, Parkhaven's license expires on January 31, 2026.
Who is the administrator of Parkhaven?
Crystal Hamilton is the administrator of Parkhaven.
How many beds does Parkhaven have?
Parkhaven has 62 beds.
Are there photos of Parkhaven?
Yes — there are 9 photos of Parkhaven in the photo gallery on this page.
What is the address of Parkhaven?
Parkhaven is located at 100 Hamilton Court, Manhattan, MT 59741.
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