Parkhaven
Assisted Living · Montana, MT
Parkhaven
Assisted Living · Montana, MT
Parkhaven is a 62-bed assisted living facility featuring independent cottage homes, assisted living, and memory care at 100 Hamilton Court, Manhattan, Madison County, Montana. The administrator is Crystal Hamilton. The facility offers memory care and respite care with 24-hour staffing. It does not accept Medicaid or Medicare and does not offer rehabilitation services.
Manhattan is located in Madison County in southwestern Montana. Gallatin County Memorial Hospital is the primary nearby acute-care resource.
Five inspections from 2013 to 2019 document 10 total deficiencies, averaging 2.5 per year, 57 percent better than Montana average of 5.8.
September 6, 2019, renewal identified 2 deficiencies: resident bathroom call lights not properly alerting staff due to pager silent mode and low batteries; facility unable to produce documentation for annual fire inspections spanning current year and prior three years. September 21, 2017, renewal found 2 deficiencies: 3 of 6 resident files lacking current medication self-administration orders requiring annual updates; 1 of 6 resident files missing admittance order for Category C level of care. February 17, 2017, complaint investigation documented 1 deficiency: facility failed to report resident fall on January 10, 2017, to provider or family and lacked written policy and procedure for fall notification. September 11, 2015, renewal identified 1 deficiency: no documentation that staff reviewed policy and procedure manual including infection control.
October 16, 2013, complaint investigation documented 4 deficiencies involving resident placement procedures, application and needs assessment, resident service plans for Category A, and resident file documentation.
No fines or license suspensions documented.
Pattern indicates recurring documentation, communication, and safety concerns spanning over a decade without evident improvement.
Resident notification procedures, fire inspection documentation, and medication administration record documentation warrant direct review.
Families should ask administrators directly about current protocols and corrective measures taken since 2019 inspection before enrollment.
62-bed community Rank #57 / 106Bed count — State benchmarkedThis home is ranked 57th out of 106 homes in Montana. Shows this facility's certified or reported bed count compared to other Montana SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
3 years in operation Rank #27 / 88Years in operation — State benchmarkedThis home is ranked 27th out of 88 homes in Montana. Shows how long this facility has been in operation compared to other Montana SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 57 / 100 Rank #51 / 159Walk Score — State benchmarkedThis home is ranked 51st out of 159 homes in Montana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Montana SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living Facility
StatusCurrent
IssuanceFebruary 1, 2023
ExpirationJanuary 31, 2026
License Number13441
Parkhaven is administrated by Crystal Hamilton.
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Specific ProgramsReflections, The Community, Services & Amenities, Local Resources, Our Facilities, Meet The Staff, Director Bio, Professional Resources, Career opportunities
Inspection History
In Montana, the Department of Public Health and Human Services, Quality Assurance Division is the state body responsible for inspecting and licensing all senior residential care facilities.
Since 2013 · 13 years of data
10 deficiencies
8 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Montana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2013 vs. Montana state average
Overall vs. MT average
1 Worse
Metrics worse than Montana average:
• Total inspections (60% above) 3 Better Metrics better than Montana average:
• Total deficiencies (52% below)
• Deficiencies per year (50% below)
• Deficiencies per inspection (69% below)
• Total inspections (60% above) 3 Better Metrics better than Montana average:
• Total deficiencies (52% below)
• Deficiencies per year (50% below)
• Deficiencies per inspection (69% below)
Latest Inspection
September 6, 2019
Renewal
Deficiencies
| This Facility | MT Average | vs. MT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 10 | 21 | This facility has 52% fewer total deficiencies than a typical Montana assisted living residence (10 vs. MT avg 21).↓ 52% better |
|
Deficiencies per year
Average deficiencies per year since 2013.
| 0.8 | 1.6 | This facility has 50% fewer deficiencies per year than a typical Montana assisted living residence (0.8 vs. MT avg 1.6).↓ 50% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.3 | 4.2 | This facility has 69% fewer deficiencies per inspection than a typical Montana assisted living residence (1.3 vs. MT avg 4.2).↓ 69% better |
Inspections
| This Facility | MT Average | vs. MT Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 8 | 5 | This facility has 60% more total inspections than a typical Montana assisted living residence (8 vs. MT avg 5).↑ 60% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 6, 2019, identified deficiencies related to resident bathroom call lights not properly alerting staff and missing documentation for annual fire inspections. Earlier inspections showed a pattern of issues with resident documentation, including medication orders and care level admittance, as well as concerns about notification procedures following a resident fall. Prior reports also noted deficiencies in staff policy review and resident placement and service planning. Complaint investigations were conducted, but substantiation status was generally not provided, and no enforcement actions or fines were listed in the available reports. The inspection history shows recurring documentation and communication issues without a clear trend of improvement or worsening over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Parkhaven
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Estimated distance in miles from Manhattan's city center to Parkhaven's address, calculated via Google Maps.
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Financial Assistance for
Assisted Living in Montana
Parkhaven is located in Manhattan, Montana.
Here are the financial assistance programs available to residents in Montana.
Compare Assisted Living around Montana
The information below is reported by the Montana Department of Public Health and Human Services, Quality Assurance Division.
Filter by care type
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| Edgewood Helena |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Helena | 80 | No | 10 | Studio / 1 Bed / 2 Bed | 1 | - | Julia Morrow | 13 | 8 | 6 | 21 | 1.6 |
| Parkhaven |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Manhattan | 62 | No | 57 | - | 3 | - | Crystal Hamilton | 8 | 2 | 5 | 10 | 1.3 |
Frequently Asked Questions about Parkhaven
Is Parkhaven in a walkable area?
Parkhaven has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Parkhaven?
According to MT state health department records, Parkhaven's license number is 13441.
When does Parkhaven's license expire?
According to MT state health department records, Parkhaven's license expires on January 31, 2026.
Who is the administrator of Parkhaven?
Crystal Hamilton is the administrator of Parkhaven.
How many beds does Parkhaven have?
Parkhaven has 62 beds.
Are there photos of Parkhaven?
Yes — there are 9 photos of Parkhaven in the photo gallery on this page.
What is the address of Parkhaven?
Parkhaven is located at 100 Hamilton Court.
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