Parkhaven
Assisted Living, Independent Living & Memory Care · Manhattan, MT
Parkhaven
Assisted Living, Independent Living & Memory Care · Manhattan, MT
Overview of Parkhaven
Parkhaven is a 62-bed assisted living facility featuring independent cottage homes, assisted living, and memory care at 100 Hamilton Court, Manhattan, Madison County, Montana. The administrator is Crystal Hamilton. The facility offers memory care and respite care with 24-hour staffing. It does not accept Medicaid or Medicare and does not offer rehabilitation services.
Manhattan is located in Madison County in southwestern Montana. Gallatin County Memorial Hospital is the primary nearby acute-care resource.
Five inspections from 2013 to 2019 document 10 total deficiencies, averaging 2.5 per year, 57 percent better than Montana average of 5.8.
September 6, 2019, renewal identified 2 deficiencies: resident bathroom call lights not properly alerting staff due to pager silent mode and low batteries; facility unable to produce documentation for annual fire inspections spanning current year and prior three years. September 21, 2017, renewal found 2 deficiencies: 3 of 6 resident files lacking current medication self-administration orders requiring annual updates; 1 of 6 resident files missing admittance order for Category C level of care. February 17, 2017, complaint investigation documented 1 deficiency: facility failed to report resident fall on January 10, 2017, to provider or family and lacked written policy and procedure for fall notification. September 11, 2015, renewal identified 1 deficiency: no documentation that staff reviewed policy and procedure manual including infection control.
October 16, 2013, complaint investigation documented 4 deficiencies involving resident placement procedures, application and needs assessment, resident service plans for Category A, and resident file documentation.
No fines or license suspensions documented.
Pattern indicates recurring documentation, communication, and safety concerns spanning over a decade without evident improvement.
Resident notification procedures, fire inspection documentation, and medication administration record documentation warrant direct review.
Families should ask administrators directly about current protocols and corrective measures taken since 2019 inspection before enrollment.
62-bed community Rank #55 / 103Bed count — State benchmarkedThis home is ranked 55th out of 103 homes in Montana for bed count. Shows this facility's certified or reported bed count compared to other Montana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
3 years in operation Rank #27 / 89Years in operation — State benchmarkedThis home is ranked 27th out of 89 homes in Montana for years in operation. Shows how long this facility has been in operation compared to other Montana facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score: 57 / 100 Rank #51 / 159Walk Score — State benchmarkedThis home is ranked 51st out of 159 homes in Montana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Montana facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living Facility
IssuanceFebruary 1, 2023
License Number13441
Parkhaven is administered by Crystal Hamilton.
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Pets not allowed
Inspection History
In Montana, the Department of Public Health and Human Services, Quality Assurance Division is the state body responsible for inspecting and licensing all senior residential care facilities.
Since 2013 · 13 years of data
10 deficiencies
8 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Montana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2013 vs. Montana state average
Overall vs. MT average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Montana average:
• Total deficiencies (52% below)
• Total deficiencies (52% below)
Deficiencies
| This Facility | MT Average | vs. MT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 10 | 21 | This facility has 52% fewer total deficiencies than a typical Montana assisted living residence (10 vs. MT avg 21).↓ 52% better |
Inspections
| This Facility | MT Average | vs. MT Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 8 | 7 | This facility has had 14% more total inspections than the Montana average (8 vs. MT avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 14% more |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- September 6, 2019 renewal inspection found two deficiencies: bathroom call lights failed to alert staff due to pager issues, and fire inspection documentation was missing for four years.
- February 17, 2017 complaint investigation substantiated failure to report a resident fall to provider or family and lack of notification policy.
- September 21, 2017 renewal inspection found two deficiencies in resident files missing current medication self-administration orders and admittance orders for level C care.
Places of interest near Parkhaven
0.0 miles from city center
Estimated distance in miles from Manhattan's city center to Parkhaven's address, calculated via Google Maps.
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Compare Assisted Living around the area
Info below is compiled from the MT Dept. of Public Health & Human Services (DPHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| The Springs at Grand Park | AL MC | Billings (West End) | 65
Facility
65
MT AVG
70
Rank
#52 / 103 | No |
65
Facility
65
MT AVG
43
Rank
#36 / 159 | - | 1
Facility
1
MT AVG
7
Rank
#62 / 89 | - | Nicole Jemming | 6 | 1
Facility
1
MT AVG
3
Rank
#34 / 76 | 1
Facility
1
MT AVG
3.5
Rank
#16 / 76 | 1
Facility
1
MT AVG
21
Rank
#2 / 62 | 0.2
Facility
0.2
MT AVG
3.0
Rank
#2 / 62 |
| Parkhaven | AL IL MC | Manhattan | 62
Facility
62
MT AVG
70
Rank
#55 / 103 | No |
57
Facility
57
MT AVG
43
Rank
#51 / 159 | - | 3
Facility
3
MT AVG
7
Rank
#27 / 89 | - | Crystal Hamilton | 8 | 2
Facility
2
MT AVG
3
Rank
#43 / 76 | 5
Facility
5
MT AVG
3.5
Rank
#53 / 76 | 10
Facility
10
MT AVG
21
Rank
#28 / 62 | 1.3
Facility
1.3
MT AVG
3.0
Rank
#26 / 62 |
| Hidden Meadows | AL MC | Columbia Falls | 32
Facility
32
MT AVG
70
Rank
#78 / 103 | No |
2
Facility
2
MT AVG
43
Rank
#152 / 159 | - | 12
Facility
12
MT AVG
7
Rank
#20 / 89 | A+ | Grace Santiago | 5 | 2
Facility
2
MT AVG
3
Rank
#43 / 76 | 1
Facility
1
MT AVG
3.5
Rank
#16 / 76 | 3
Facility
3
MT AVG
21
Rank
#13 / 62 | 0.6
Facility
0.6
MT AVG
3.0
Rank
#13 / 62 |
| Silver Springs Assisted Living | AL | Townsend | 24
Facility
24
MT AVG
70
Rank
#84 / 103 | No |
14
Facility
14
MT AVG
43
Rank
#128 / 159 | Private Rooms | 3
Facility
3
MT AVG
7
Rank
#27 / 89 | - | Jason George | 6 | 0
Facility
0
MT AVG
3
Rank
#1 / 76 | 4
Facility
4
MT AVG
3.5
Rank
#45 / 76 | 8
Facility
8
MT AVG
21
Rank
#25 / 62 | 1.3
Facility
1.3
MT AVG
3.0
Rank
#26 / 62 |
| River‘s Bend Assisted Living | AL | E. Malta (Malta) | 21
Facility
21
MT AVG
70
Rank
#87 / 103 | No |
34
Facility
34
MT AVG
43
Rank
#97 / 159 | Private Rooms | 1
Facility
1
MT AVG
7
Rank
#62 / 89 | - | Jason George | 2 | 0
Facility
0
MT AVG
3
Rank
#1 / 76 | 1
Facility
1
MT AVG
3.5
Rank
#16 / 76 | 1
Facility
1
MT AVG
21
Rank
#2 / 62 | 0.5
Facility
0.5
MT AVG
3.0
Rank
#10 / 62 |
Frequently Asked Questions about Parkhaven
Is Parkhaven in a walkable area?
Parkhaven has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Parkhaven?
According to MT state health department records, Parkhaven's license number is 13441.
How long has Parkhaven been in business?
Parkhaven has been operating for approximately 3 years, based on available licensing and registration records.
Are pets allowed at Parkhaven?
No, Parkhaven has a no-pet policy.
Who is the administrator of Parkhaven?
Crystal Hamilton is the administrator of Parkhaven.
How many beds does Parkhaven have?
Parkhaven has 62 beds.
Has Parkhaven had any deficiencies?
Parkhaven has had 10 reported deficiencies since 2013 according to records from Montana Dept. of Public Health and Human Services (DPHHS).
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