Brookstone Terrace of Thomasville

Brookstone Terrace of Thomasville is a 62-bed assisted living and memory care facility at 915 West Cooksey Drive, Thomasville, Davidson County, North Carolina. It provides 24-hour staffing, dietitian-approved meals, activities, and dining services with a 3-star state rating. The facility is highly walkable (Walk Score 71).

Fire safety system maintenance failures and medication administration errors characterize Brookstone’s regulatory history. Over eight years, the facility averaged 8.8 deficiencies annually, 69 percent above North Carolina’s 5.2-deficiency benchmark. October 2024 follow-up survey found two deficiencies: the facility made unapproved modifications to safety systems on five exit doors without submitting required construction documents to DHSR, and fire-resistant ceiling gaps around sprinkler heads remained uncorrected where caps were removed. June 2024 construction survey identified six deficiencies reflecting systemic physical plant maintenance gaps: no quarterly fire rehearsal documentation on each shift, electrical receptacles lacking ground fault protection behind washing machines, kitchen door closer removed, fire safety equipment gaps and covered exit signs, ice machine drain without required 2-inch air gap, non-functional emergency lighting in multiple locations, and missing fire extinguisher monthly inspection records.

Clinical care deficiencies span medication administration and physician communication. December 2023 found one resident without required tuberculosis screening, one resident experiencing nine days of abnormal heart rate (outside ordered parameters) without physician notification, and one resident never receiving ordered Ozempic despite four documented administrations. June 2022 documented failure to notify physician of medication refusals, lorazepam administered more than once daily contrary to orders, warfarin doses missed, and medication aides failing to observe residents taking medications before documenting administration. No fines or license suspensions appear in the record.

Families should ask about corrections for the October 2024 exit door modifications and fire safety gaps, medication aide supervision, and physician notification procedures.

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(336) 766-5000