Vienna Village
Nursing Home · North Carolina, NC
Vienna Village
Nursing Home · North Carolina, NC
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Vienna Village is a 90-bed assisted living community at 6601 Yadkinville Road, Pfafftown, Forsyth County, North Carolina. Family-owned since 1965, it provides assisted living and independent living services, operates 24/7, and received the Winston-Salem Journal Reader’s Choice Award for Best Assisted Living. A 4-star state rating places it tied for 9th of 138 North Carolina facilities.
Medication management and building safety represent Vienna Village’s compliance challenges. The March 14, 2024 annual survey found one deficiency: a medication aide crushed extended-release medications (metoprolol succinate ER and potassium chloride ER) that should not have been altered, resulting in a 7 percent medication error rate for one resident. The resident care coordinator had failed to include “do not crush” instructions on the medication list; the medication aide supervisor did not audit to verify crushing protocols. The primary care provider confirmed that crushing extended-release medications compromises their therapeutic effectiveness and may increase adverse effects.
Fire safety and building code violations cluster across two construction survey cycles. December 2019 identified seven deficiencies: missing hand grip at a toilet, corridor and fire doors that did not close or latch properly (near exit S-7, West Dining room, utility room F53, and rooms F40 and F65), one-hour fire-rated walls and ceilings compromised by unsealed holes and electrical room penetrations, an improperly mounted light fixture, an ice machine drain line not maintained properly, non-approved electrical outlet expanders in institutional use, and storage too close to fire sprinkler heads (corrected during survey). September 2017 cited three deficiencies: resident room and cross-corridor smoke partition doors with quarter-inch or larger gaps that could allow smoke passage, and a multi-plug adapter replacing fixed electrical equipment in the salon area (corrected during survey).
A substantiated complaint investigation in March 2018 followed resident elopement on February 19, 2018. The facility failed to provide adequate supervision for a resident with exit-seeking behaviors admitted January 22, and did not initially use a body alarm despite known risks. Two deficiencies were cited for inadequate supervision and failure to assure appropriate care under applicable regulations. July 2015’s construction survey documented seven deficiencies: fire doors held open with permanent magnets in the laundry and soiled utility rooms, missing lever handles on the medication preparation sink, unsealed fire-rated wall and ceiling penetrations in the sprinkler riser room and linen closet F23, a compromised corridor smoke-resisting condition, disconnected ice machine exhaust ductwork, a prohibited portable electric heater, and an exit door requiring two hand motions to unlock.
Over five years Vienna Village averaged 4 deficiencies annually, 23 percent better than the state average of 5.2. The facility offers 24-hour staffing, clinical support, activities, dining, and grounds services. No fines or license suspensions appear in the record.
Families should ask about medication administration auditing protocols and corrective actions following the March 2024 crushing error.
90-bed community Rank #134 / 397Bed count — State benchmarkedThis home is ranked 134th out of 397 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 36 / 100 Rank #254 / 572Walk Score — State benchmarkedThis home is ranked 254th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
AwardsWinston-Salem Journal Reader’s Choice Award for Best Assisted Living
StatusActive
CountyForsyth
License NumberHAL-034-016
24-Hour Staffing
Specific ProgramsClinical Support, Activities & Dining, Grounds & Gardens, Move-In Process, Independent Living Services
Operating HoursOpen 24/7
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2015 · 11 years of data
20 deficiencies
17 inspections
0 penalties
10 inspections with deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. North Carolina state average
Overall vs. NC average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than North Carolina average:
• Total deficiencies (57% below)
• Deficiencies per year (57% below)
• Deficiencies per inspection (45% below)
• Total inspections (19% below)
• Inspections with deficiencies (47% below)
• Inspection deficiency rate (34% below)
• Total deficiencies (57% below)
• Deficiencies per year (57% below)
• Deficiencies per inspection (45% below)
• Total inspections (19% below)
• Inspections with deficiencies (47% below)
• Inspection deficiency rate (34% below)
Latest Inspection
March 14, 2024
Annual Inspection
Deficiencies
|
This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
|
20 | 46 | This facility has 57% fewer total deficiencies than a typical North Carolina nursing home (20 vs. NC avg 46).↓ 57% better |
|
Deficiencies per year
Average deficiencies per year since 2015.
|
1.8 | 4.2 | This facility has 57% fewer deficiencies per year than a typical North Carolina nursing home (1.8 vs. NC avg 4.2).↓ 57% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
|
1.2 | 2.2 | This facility has 45% fewer deficiencies per inspection than a typical North Carolina nursing home (1.2 vs. NC avg 2.2).↓ 45% better |
Inspections
|
This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
|
17 | 21 | This facility has 19% fewer total inspections than a typical North Carolina nursing home (17 vs. NC avg 21).↓ 19% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
|
10 | 19 | This facility has 47% fewer inspections with deficiencies than a typical North Carolina nursing home (10 vs. NC avg 19).↓ 47% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
|
59% | 90% | This facility has 31 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (59% vs. NC avg 90%).↓ 31% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on March 14, 2024, found deficiencies related to medication administration, specifically crushing extended-release medications that should not have been altered. Earlier inspections showed a pattern of deficiencies primarily involving building safety issues such as fire door functionality, fire-rated wall penetrations, and electrical equipment maintenance, as well as care and supervision concerns including a substantiated complaint about resident supervision in 2018. No fines, immediate jeopardy findings, or license actions were listed in the available reports. Complaint investigations were mostly unsubstantiated except for the 2018 case involving inadequate supervision of a resident who eloped. The facility’s recent medication administration issues suggest a shift from prior building-related deficiencies, indicating mixed compliance over time without a clear trend of improvement or decline.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Vienna Village
0.0 miles from city center
Estimated distance in miles from Pfafftown's city center to Vienna Village's address, calculated via Google Maps.
Calculate Travel Distance to Vienna Village
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Financial Assistance for
Nursing Home in North Carolina
Vienna Village is located in Pfafftown, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Nursing Home around North Carolina
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
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Frequently Asked Questions about Vienna Village
Is Vienna Village in a walkable area?
Vienna Village has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Vienna Village?
According to NC state health department records, Vienna Village's license number is HAL-034-016.
What is the overall rating for Vienna Village?
Vienna Village received a 4-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does Vienna Village have?
Vienna Village has 90 beds.
Are there photos of Vienna Village?
Yes — there are 4 photos of Vienna Village in the photo gallery on this page.
What is the address of Vienna Village?
Vienna Village is located at 6601 Yadkinville Road Pfafftown, NC 27040.
What is the phone number of Vienna Village?
(336) 945-5410 will put you in contact with the team at Vienna Village.
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