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Madison House is a 46-bed assisted living facility at 1120 North 1st Street, Norfolk, Madison County, Nebraska, administered by Candace Gibson and owned by Oxford Nebraska Capital LLC. The facility focuses on providing a supportive and nurturing environment fostering resident independence while ensuring necessary care. Operating hours are Monday through Friday, 9:00 a.m. to 5:00 p.m.
Madison House provides assisted living services designed to support resident independence with necessary care. The facility offers financing options and services.
Madison House’s inspection record demonstrates improvement over time. The Nebraska Department of Health and Human Services, Division of Public Health, conducted 12 total visits and inspections. The most recent inspection on April 25, 2022, was a renewal application confirming licensure with no deficiencies noted. Earlier inspections showed a mixed record with several substantiated complaints related primarily to safety issues, including failure to provide a safe environment to prevent elopement and injuries, as well as documentation and medication management concerns. Complaint investigations identified problems with incident investigation and reporting, infection control, food safety, and resident care, though some complaints were unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in available records. The facility’s record shows improvement over time with the most recent report confirming compliance following earlier citations.
Occupancy reaches 48 percent with 22 residents in 46 beds, substantially below the Nebraska state average of 70.3 percent, indicating significant available capacity. This low occupancy may reflect recent operational changes, staffing adjustments, or reduced local demand. No federal penalties have been imposed in the past three years according to CMS records.
Madison House presents mixed signals requiring careful evaluation. Prior substantiated safety deficiencies related to elopement prevention and medication management, and substantially low occupancy requires direct inquiry about current operational status and programming availability.
Families should ask about current safety protocols, staff training, incident reporting systems, and corrective measures implemented since 2022 before placement consideration.
Lower than the Nebraska average: 70.3%Madison House is administrated by Administrator Candace Gibson.
In Nebraska, the Department of Health and Human Services, Division of Public Health conducts regular inspections to ensure nursing and assisted living facilities meet state and federal standards.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Nebraska state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NE Average | vs. NE Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 33 | 52 | This facility has 37% fewer total deficiencies than a typical Nebraska assisted living residence (33 vs. NE avg 52).↓ 37% better |
|
Deficiencies per year
Average deficiencies per year since 2011.
| 2.2 | 3.5 | This facility has 37% fewer deficiencies per year than a typical Nebraska assisted living residence (2.2 vs. NE avg 3.5).↓ 37% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on April 25, 2022, was a renewal application confirming the facility’s licensure with no deficiencies noted. Earlier inspections showed a mixed record with several substantiated complaints related primarily to safety issues, such as failure to provide a safe environment to prevent elopement and injuries, as well as documentation and medication management concerns. Complaint investigations also identified problems with investigation and reporting of incidents, infection control, food safety, and resident care, though some complaints were found unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The inspection history suggests improvement over time, with the most recent report showing compliance after earlier citations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
0.0 miles from city center
Estimated distance in miles from Norfolk's city center to Madison House's address, calculated via Google Maps.
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Madison House is located in NORFOLK, Nebraska.
Here are the financial assistance programs available to residents in Nebraska.
The information below is reported by the Nebraska Department of Health and Human Services, Division of Public Health.
| Aksarben Village Senior Living Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Omaha (South Central Omaha) | 105 | Yes | 48 | Studio / 1 Bed / 2 Bed | 10
Facility
10
NE AVG
28
Rank
#52 / 57 | - | A+ | Colleen Jones | Mid O, LP | 7 | -
Facility
-
NE AVG
6.6
Rank
#1 / 196 | -
Facility
-
NE AVG
7
Rank
#1 / 196 | 0
Facility
0
NE AVG
50.8
Rank
#1 / 196 | 0.0
Facility
0.0
NE AVG
2.6
Rank
#1 / 196 |
| Ridgewood Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bennington | 88 | Yes | 6 | Studio / 1 Bed / 2 Bed | 16
Facility
16
NE AVG
28
Rank
#50 / 57 |
72.7%
Facility
72.7%
NE AVG
72.3%
Rank
#108 / 190 | A+ | Sarah Gebhardt | Gahc3 Bennington Ne Alf Trs Sub, LLC | 11 | 4
Facility
4
NE AVG
6.6
Rank
#76 / 196 | 2
Facility
2
NE AVG
7
Rank
#50 / 196 | 6
Facility
6
NE AVG
50.8
Rank
#63 / 196 | 0.5
Facility
0.5
NE AVG
2.6
Rank
#52 / 196 |
| Remington Heights Retirement |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RH Retirement Homes | Omaha (West Omaha) | 79 | Yes | 45 | Studio / 1 Bed / 2 Bed | 25
Facility
25
NE AVG
28
Rank
#35 / 57 |
36.7%
Facility
36.7%
NE AVG
72.3%
Rank
#180 / 190 | A+ | Heather Holmes | - | 7 | 3
Facility
3
NE AVG
6.6
Rank
#63 / 196 | 2
Facility
2
NE AVG
7
Rank
#50 / 196 | 5
Facility
5
NE AVG
50.8
Rank
#61 / 196 | 0.7
Facility
0.7
NE AVG
2.6
Rank
#59 / 196 |
| Riverside Lodge Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Grand Island | 75 | Yes | 35 | Studio / Suite / 1 Bed / 2 Bed | 37
Facility
37
NE AVG
28
Rank
#17 / 57 | - | A+ | Kimberly Andrews | - | 7 | -
Facility
-
NE AVG
6.6
Rank
#1 / 196 | -
Facility
-
NE AVG
7
Rank
#1 / 196 | 0
Facility
0
NE AVG
50.8
Rank
#1 / 196 | 0.0
Facility
0.0
NE AVG
2.6
Rank
#1 / 196 |
| Madison House |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Norfolk | 46 | No | 82 | - | - |
47.8%
Facility
47.8%
NE AVG
72.3%
Rank
#170 / 190 | - | Administrator Candace Gibson | - | 12 | 10
Facility
10
NE AVG
6.6
Rank
#146 / 196 | 8
Facility
8
NE AVG
7
Rank
#98 / 196 | 33
Facility
33
NE AVG
50.8
Rank
#87 / 196 | 2.8
Facility
2.8
NE AVG
2.6
Rank
#93 / 196 |
The legal owner and operator of Madison House is Oxford Nebraska Capital Llc.
Madison House has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to NE state health department records, Madison House's license number is ALF397.
Madison House's occupancy is 48%.
Administrator Candace Gibson is the administrator of Madison House.
Madison House has 46 beds.
Madison House is located at 1120 NORTH 1ST STREET.
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