Quail Summit
Assisted Living · Ontario County, NY
Quail Summit
Assisted Living · Ontario County, NY
Overview of Quail Summit
Quail Summit is a fifty-five-bed Enriched Housing Program at 5102 Parrish Street Ext., Canandaigua, Ontario County, New York. The community is a not-for-profit organization licensed by the New York Department of Health, Office of Aging and Long Term Care. The facility offers three residential components; The Estates, The Harbor, and The Village, alongside independent living, enriched living, and memory care options, with meals prepared on site, transportation services, Wi-Fi access, and structured daily activities. The facility is located in downtown Canandaigua and does not accept pets.
The New York State Department of Health, Office of Aging and Long Term Care inspection record reveals a pattern of recurring deficiencies in resident services and admission standards. Over four years beginning November 2022, the facility received four complaint investigations and one renewal survey.
The most recent inspection on April 24, 2025, documented three violations: admission and retention standards, resident protections, and resident services, with an approved corrective plan. An April 26, 2024 complaint investigation found five deficiencies spanning resident services and admission standards. An October 20, 2023 renewal survey identified five violations involving operating certificates, resident services, and environmental standards. A November 30, 2022 investigation yielded one deficiency related to operating certificates.
Between October and December 2024, three consecutive complaint investigations found zero violations, suggesting the facility addressed the deficiency categories across these compliance visits.
Across the four-year period, Quail Summit averaged 3.5 deficiencies per year, 31 percent better than New York’s average of 5.1 per year.
No enforcement actions, immediate jeopardy findings, or fines have been imposed. The complaint rate stands at 12.7 per 100 occupied beds, well below the state average of 49.9.
Prospective residents should ask about the deficiencies identified in the April 2025 inspection related to admission standards, resident protections, and resident services.
55-bed community Rank #673 / 751Bed count — State benchmarkedThis home is ranked 673rd out of 751 homes in New York. Shows this facility's certified or reported bed count compared to other New York SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 85 / 100 Rank #373 / 1168Walk Score — State benchmarkedThis home is ranked 373rd out of 1168 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeEnriched Housing Program
StatusActive
CountyOntario
License Number530-S-001
Owner NameQuail Summit, Inc.
Respite Care
Fresh And Healthy Meals
Transportation Services
Free Wifi
Specific ProgramsThe Estates, The Harbor, The Village, Short-Term Stays
Food DescriptionFresh and healthy meals prepared on site.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2022 · 4 years of data
0 enforcement actions
14 citations
7 complaints
4 inspections
0 complaint investigations
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the nursing homes benchmark below for the typical New York score; higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the nursing homes benchmark below for the typical New York score; higher is better.
Above the New York average for nursing homes.
New York nursing homes benchmark: C 74/100
Inspection score: 83 out of 100. Letter grade B. Above the New York average for nursing homes.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. New York state average
Overall vs. NY average
4 Worse
Metrics worse than New York average:
• Total citations (8% above)
• Citations per year (6% above)
• Citations per inspection (150% above)
• Inspection citation rate (127% above) 1 At Avg Metrics at New York average:
• Inspections with citations (at NY avg) 5 Better Metrics better than New York average:
• Total inspections (56% below)
• Total complaints (91% below)
• Complaints per year (91% below)
• Complaints per bed (74% below)
• Complaint investigations (100% below)
• Total citations (8% above)
• Citations per year (6% above)
• Citations per inspection (150% above)
• Inspection citation rate (127% above) 1 At Avg Metrics at New York average:
• Inspections with citations (at NY avg) 5 Better Metrics better than New York average:
• Total inspections (56% below)
• Total complaints (91% below)
• Complaints per year (91% below)
• Complaints per bed (74% below)
• Complaint investigations (100% below)
Latest Inspection
April 24, 2025
Complaint Investigation
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 4 | 9 | This facility has 56% fewer total inspections than a typical New York nursing home (4 vs. NY avg 9).↓ 56% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 4 | This facility has inspections with citations in line with the New York average (4 vs. NY avg 4).— At avg |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse |
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 14 | 13 | This facility has 8% more total citations than a typical New York nursing home (14 vs. NY avg 13).↑ 8% worse |
|
Citations per year
Average citations per year since 2022.
| 3.5 | 3.3 | This facility has 6% more citations per year than a typical New York nursing home (3.5 vs. NY avg 3.3).↑ 6% worse |
|
Citations per inspection
Average citations per inspection.
| 3.5 | 1.4 | This facility has 150% more citations per inspection than a typical New York nursing home (3.5 vs. NY avg 1.4).↑ 150% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 7 | 79 | This facility has 91% fewer total complaints than a typical New York nursing home (7 vs. NY avg 79).↓ 91% better |
|
Complaints per year
Average complaints per year since 2022.
| 1.8 | 19.8 | This facility has 91% fewer complaints per year than a typical New York nursing home (1.8 vs. NY avg 19.8).↓ 91% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.13 | 0.50 | This facility has 74% fewer complaints per bed than a typical New York nursing home (0.13 vs. NY avg 0.5).↓ 74% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on April 24, 2025, identified three deficiencies related to admission and retention standards, resident protections, and resident services, with a plan of correction approved. Earlier inspections showed a pattern of similar issues, particularly involving resident services and admission standards, as well as occasional citations related to operating certificates and environmental standards. Complaint investigations were unsubstantiated or not noted, and no fines, immediate jeopardy findings, or license actions were listed in the available reports. Prior deficiencies were addressed through approved correction plans, and the facility has not had enforcement actions reported. The inspection history suggests ongoing challenges in resident services and admission processes, with some consistency in addressing these areas over time.
Places of interest near Quail Summit
0.0 miles from city center
Estimated distance in miles from Canandaigua's city center to Quail Summit's address, calculated via Google Maps.
Calculate Travel Distance to Quail Summit
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Financial Assistance for
Assisted Living in New York
Quail Summit is located in Canandaigua, New York.
Here are the financial assistance programs available to residents in New York.
Compare Assisted Living around Ontario County
The information below is reported by the New York State Department of Health.
Filter by care type
| Horizons |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Canandaigua | 76 | No | 85 | 85
Facility
85
NY AVG
73
Rank
#86 / 587 | 10 | - |
| Seneca Lake Terrace-Geneva |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Geneva | 66 | No | 30 | - | - | Private / Companion / Studio / 1 Bed Rooms |
| Quail Summit |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Canandaigua | 55 | No | 85 | 83
Facility
83
NY AVG
73
Rank
#110 / 587 | 8 | - |
Frequently Asked Questions about Quail Summit
What is the license number of Quail Summit?
According to NY state health department records, Quail Summit's license number is 530-S-001.
How many beds does Quail Summit have?
Quail Summit has 55 beds.
Are there photos of Quail Summit?
Yes — there are 3 photos of Quail Summit in the photo gallery on this page.
What is the address of Quail Summit?
Quail Summit is located at 5102 Parrish Street Ext.
What is the phone number of Quail Summit?
(585) 396-1010 will put you in contact with the team at Quail Summit.
What county is Quail Summit located in?
Quail Summit is in Ontario County.
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