Horizons

Horizons

Overview of Horizons

Horizons is an assisted living community in Canandaigua, NY, with 76 beds. Residents live in semi-private rooms, so the arrangement includes sharing a room with another resident. Its Assisted Living Program provides help with bathing, dressing, and grooming, along with medication management and ongoing monitoring and management of health care needs. That combination may suit someone who needs regular personal care and continued health oversight.

Rehabilitation services include physical, occupational, and speech therapy. Daily activities include crafts, outings, exercise, parties, and games, giving residents planned opportunities for creative, physical, and recreational engagement. Canandaigua has a Walk Score of 85, classified as very walkable, so most errands can be done on foot and a resident who no longer drives may still be able to get out independently. DePaul Adult Care Communities operates Horizons.

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 76 Rank #226 / 309Bed count — State benchmarkedThis assisted living community is ranked 226th out of 309 assisted living communities we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #70 / 330Walk Score — State benchmarkedThis assisted living community is ranked 70th out of 330 assisted living communities we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
85 / 100

About this community

License Details

Facility TypeAdult Home
StatusActive
CountyOntario
License Number530-E-051
State License TypesAssisted Living Program (ALP)

Ownership & Operating Entity

Horizons is legally operated by DePaul Adult Care Communities, Inc.

Owner NameDePaul Adult Care Communities, Inc.

Safety & Compliance

Emergency SystemsYes

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
Nursing Services

Additional Policies & Features

Pets not allowed
Admission CriteriaMedically eligible for nursing home placement but not requiring continual nursing care.
HousekeepingYes
Linen ServiceYes

Amenities & Lifestyle

Laundry
ActivitiesDaily activity programs include crafts, outings, exercise, parties, and games
Wellness Programpersonal care, room, board, housekeeping, supervision, home health aides, personal emergency response services, nursing, physical therapy, occupational therapy, speech therapy, medical supplies and equipment, adult day health care, home health services, case management services of a registered professional nurse
Branded ProgramsAssisted Living Program (ALP)
Specific ProgramsAssistance with Personal Care Needs (bathing, dressing & grooming), On-going monitoring and management of health care needs
Volunteer Program

Contact Horizons

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

ALM Inspection Grade

90 / 100 Based on state-published inspection data
How it compares

7 points above the New York average for state-licensed facilities (83/100)

Category breakdown

Violations Concern

0.22 violations per resident bed (17 in 76 beds) · 3× more than the typical state-licensed NY facility (median: 0.08)

Finding Frequency Strong

27% of inspections found a violation · 38% fewer than the typical state-licensed NY facility (median: 43%)

Complaint visits Concern

20 complaint visits per 100 resident beds (15 in 76 beds) · 5× more than the typical state-licensed NY facility (median: 4.1)

Enforcement Strong

0 enforcement actions · about the same as the typical state-licensed NY facility (median: 0)

Inspection grade: 90 out of 100, letter grade A-.

Inspection Scorecard Info This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. NY average 0 Worse No metrics in this bucket. 2 At Avg Metrics at New York average:
• Inspections with violations (at NY avg)
• Inspections with violations (at NY avg)
5 Better Metrics better than New York average:
• Total violations (11% below)
• Violations per inspection (51% below)
• Inspection violation rate (51% below)
• Inspection violation rate (51% below)
• Total complaints (81% below)

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all inspections conducted at this facility. 159 This facility has had 67% more total inspections than the New York average (15 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 67% more
Inspections with violations Info Inspections that resulted in at least one regulatory violation. 44 This facility has inspections with violations in line with the New York average (4 vs. NY avg 4).— At avg
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 27%55% This facility has 28 percentage points lower inspection violation rate than a typical New York assisted living residence (27% vs. NY avg 55%).↓ 28% better Rank #86 / 301 Inspection violation rate — State benchmarked This assisted living community is ranked 86th out of 301 assisted living communities we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Inspections with violations Info Inspections that uncovered at least one regulatory violation. 44 This facility has inspections with violations in line with the New York average (4 vs. NY avg 4).— At avg
Inspection violation rate Info Percentage of inspections that resulted in at least one violation. 27%55% This facility has 28 percentage points lower inspection violation rate than a typical New York assisted living residence (27% vs. NY avg 55%).↓ 28% better Rank #86 / 301 Inspection violation rate — State benchmarked This assisted living community is ranked 86th out of 301 assisted living communities we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 156 This facility has had 150% more complaint visits than the New York average (15 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↑ 150% more Rank #264 / 301 Complaint visits — State benchmarked This assisted living community is ranked 264th out of 301 assisted living communities we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Violations Info Violations are formal regulatory issues recorded during state inspections.

This FacilityNY Averagevs. NY Avg
Total violations Info Formal regulatory issues recorded by inspectors across all inspection types. 1719 This facility has 11% fewer total violations than a typical New York assisted living residence (17 vs. NY avg 19).↓ 11% better Rank #207 / 301 Total violations — State benchmarked This assisted living community is ranked 207th out of 301 assisted living communities we track in New York for violations. Shows this facility's violations compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.
Violations per inspection Info Average violations per inspection. 1.12.26 This facility has 51% fewer violations per inspection than a typical New York assisted living residence (1.1 vs. NY avg 2.26).↓ 51% better Rank #143 / 301 Violations per inspection — State benchmarked This assisted living community is ranked 143rd out of 301 assisted living communities we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 1579 This facility has 81% fewer total complaints than a typical New York assisted living residence (15 vs. NY avg 79).↓ 81% better

Places of interest near Horizons

Address 1.5 miles from city center Info Estimated distance in miles from Canandaigua's city center to Horizons's address, calculated via Google Maps.

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Compare Assisted Living around Ontario County

Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Horizons
AL
South Canandaigua
76
Facility 76
NY AVG 121
Rank #226 / 309
No
85
Facility 85
NY AVG 54
Rank #70 / 330
Depaul Adult Care Communities, IncA-15
27%
Facility 27%
NY AVG 55%
Rank #86 / 301
17
Facility 17
NY AVG 14.5
Rank #207 / 301
1.1
Facility 1.1
NY AVG 2.3
Rank #143 / 301
-
Seneca Lake Terrace-Geneva
AL
MC
RC
Geneva
66
Facility 66
NY AVG 121
Rank #241 / 309
No
30
Facility 30
NY AVG 54
Rank #251 / 330
------Private / Companion / Studio / 1 Bed Rooms
Quail Summit
AL
IL
MC
Ext. Canandaigua
55
Facility 55
NY AVG 121
Rank #266 / 309
No
85
Facility 85
NY AVG 54
Rank #70 / 330
Quail Summit, IncB+11
36%
Facility 36%
NY AVG 55%
Rank #125 / 301
14
Facility 14
NY AVG 14.5
Rank #192 / 301
1.3
Facility 1.3
NY AVG 2.3
Rank #166 / 301
-

Rank badges are statewide and care-type specific: each assisted living community is ranked against every other NY assisted living community we track that reports that metric, not just the 3 on this page. See how we rank facilities

Financial Assistance for
Assisted Living in New York

Horizons is located in South Canandaigua, New York State.
Here are the financial assistance programs available to residents in New York State.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Frequently Asked Questions about Horizons

Who is the owner of Horizons?

Horizons is legally operated by DePaul Adult Care Communities, Inc.

Is Horizons in a walkable area?

Horizons has a walk score of 85. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Horizons?

According to NY state health department records, Horizons's license number is 530-E-051.

Are pets allowed at Horizons?

No, Horizons has a no-pet policy.

How many beds does Horizons have?

Horizons has 76 beds.

Has Horizons had any violations?

Horizons has had 17 reported violations according to records from New York State Department of Health (NYSDOH).

Are there photos of Horizons?

Yes — there are 2 photos of Horizons in the photo gallery on this page.

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