Smaller home · May offer a more intimate, personalized care environment.
Horizons
Horizons is an assisted living community in Canandaigua, NY, with 76 beds. Residents live in semi-private rooms, so the arrangement includes sharing a room with another resident. Its Assisted Living Program provides help with bathing, dressing, and grooming, along with medication management and ongoing monitoring and management of health care needs. That combination may suit someone who needs regular personal care and continued health oversight.
Rehabilitation services include physical, occupational, and speech therapy. Daily activities include crafts, outings, exercise, parties, and games, giving residents planned opportunities for creative, physical, and recreational engagement. Canandaigua has a Walk Score of 85, classified as very walkable, so most errands can be done on foot and a resident who no longer drives may still be able to get out independently. DePaul Adult Care Communities operates Horizons.
Community insights.
About this community
Horizons is legally operated by DePaul Adult Care Communities, Inc.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
ALM Inspection Grade
7 points above the New York average for state-licensed facilities (83/100)
Category breakdown
Violations
Concern
0.22 violations per resident bed (17 in 76 beds) · 3× more than the typical state-licensed NY facility (median: 0.08)
Finding Frequency
Strong
27% of inspections found a violation · 38% fewer than the typical state-licensed NY facility (median: 43%)
Complaint visits
Concern
20 complaint visits per 100 resident beds (15 in 76 beds) · 5× more than the typical state-licensed NY facility (median: 4.1)
Enforcement
Strong
0 enforcement actions · about the same as the typical state-licensed NY facility (median: 0)
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Inspections with violations (at NY avg)
• Inspections with violations (at NY avg) 5 Better Metrics better than New York average:
• Total violations (11% below)
• Violations per inspection (51% below)
• Inspection violation rate (51% below)
• Inspection violation rate (51% below)
• Total complaints (81% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
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Total inspections
| 15 | 9 | This facility has had 67% more total inspections than the New York average (15 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↑ 67% more |
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Inspections with violations
| 4 | 4 | This facility has inspections with violations in line with the New York average (4 vs. NY avg 4).— At avg |
|
Inspection violation rate
| 27% | 55% | This facility has 28 percentage points lower inspection violation rate than a typical New York assisted living residence (27% vs. NY avg 55%).↓ 28% better Rank #86 / 301 Inspection violation rate — State benchmarked This assisted living community is ranked 86th out of 301 assisted living communities we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
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Inspections with violations
| 4 | 4 | This facility has inspections with violations in line with the New York average (4 vs. NY avg 4).— At avg |
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Inspection violation rate
| 27% | 55% | This facility has 28 percentage points lower inspection violation rate than a typical New York assisted living residence (27% vs. NY avg 55%).↓ 28% better Rank #86 / 301 Inspection violation rate — State benchmarked This assisted living community is ranked 86th out of 301 assisted living communities we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
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Complaint visits
| 15 | 6 | This facility has had 150% more complaint visits than the New York average (15 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↑ 150% more Rank #264 / 301 Complaint visits — State benchmarked This assisted living community is ranked 264th out of 301 assisted living communities we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
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Total violations
| 17 | 19 | This facility has 11% fewer total violations than a typical New York assisted living residence (17 vs. NY avg 19).↓ 11% better Rank #207 / 301 Total violations — State benchmarked This assisted living community is ranked 207th out of 301 assisted living communities we track in New York for violations. Shows this facility's violations compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
|
Violations per inspection
| 1.1 | 2.26 | This facility has 51% fewer violations per inspection than a typical New York assisted living residence (1.1 vs. NY avg 2.26).↓ 51% better Rank #143 / 301 Violations per inspection — State benchmarked This assisted living community is ranked 143rd out of 301 assisted living communities we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among the 301 assisted living communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings compare like with like: every assisted living community we track in New York that reports data for that category. Assisted living communities without available data are excluded, so the pool size varies from metric to metric. |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
| 15 | 79 | This facility has 81% fewer total complaints than a typical New York assisted living residence (15 vs. NY avg 79).↓ 81% better |
Places of interest near Horizons
1.5 miles from city center
Estimated distance in miles from Canandaigua's city center to Horizons's address, calculated via Google Maps.
Calculate Travel Distance to Horizons
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Compare Assisted Living around Ontario County
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
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City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
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Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
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Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
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Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
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Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
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The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
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Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Horizons | AL | South Canandaigua | 76
Facility
76
NY AVG
121
Rank
#226 / 309 | No |
85
Facility
85
NY AVG
54
Rank
#70 / 330 | Depaul Adult Care Communities, Inc | A- | 15 | 27%
Facility
27%
NY AVG
55%
Rank
#86 / 301 | 15
Facility
15
NY AVG
6
Rank
#264 / 301 | 17
Facility
17
NY AVG
14.5
Rank
#207 / 301 | 1.1
Facility
1.1
NY AVG
2.3
Rank
#143 / 301 | - |
| Seneca Lake Terrace-Geneva | AL MC RC | Geneva | 66
Facility
66
NY AVG
121
Rank
#241 / 309 | No |
30
Facility
30
NY AVG
54
Rank
#251 / 330 | - | - | - | - | - | - | - | Private / Companion / Studio / 1 Bed Rooms |
| Quail Summit | AL IL MC | Ext. Canandaigua | 55
Facility
55
NY AVG
121
Rank
#266 / 309 | No |
85
Facility
85
NY AVG
54
Rank
#70 / 330 | Quail Summit, Inc | B+ | 11 | 36%
Facility
36%
NY AVG
55%
Rank
#125 / 301 | 10
Facility
10
NY AVG
6
Rank
#236 / 301 | 14
Facility
14
NY AVG
14.5
Rank
#192 / 301 | 1.3
Facility
1.3
NY AVG
2.3
Rank
#166 / 301 | - |
Rank badges are statewide and care-type specific: each assisted living community is ranked against every other NY assisted living community we track that reports that metric, not just the 3 on this page. See how we rank facilities
Financial Assistance for
Assisted Living in New York
Horizons is located in South Canandaigua, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about Horizons
Who is the owner of Horizons?
Horizons is legally operated by DePaul Adult Care Communities, Inc.
Is Horizons in a walkable area?
Horizons has a walk score of 85. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Horizons?
According to NY state health department records, Horizons's license number is 530-E-051.
Are pets allowed at Horizons?
No, Horizons has a no-pet policy.
How many beds does Horizons have?
Horizons has 76 beds.
Has Horizons had any violations?
Horizons has had 17 reported violations according to records from New York State Department of Health (NYSDOH).
Are there photos of Horizons?
Yes — there are 2 photos of Horizons in the photo gallery on this page.
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