New Windsor Country Inn
New Windsor Country Inn
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Overview of New Windsor Country Inn
Four decades under the same family defines New Windsor Country Inn before anything else. The Lockwood family has operated the 86-bed assisted living community at 450 Temple Hill Road in New Windsor, Orange County, since 1983. The neighborhood earns a Walk Score of 56, where some errands are accessible on foot but most trips require a car.
Nursing care is available around the clock, alongside rehabilitation services and physical therapy. Each resident room includes an emergency call system, and a monitored security system runs throughout the building. Daily meals are served, with special dietary accommodations available.
Activities include live entertainment, boat trips on the Hudson River, arts and crafts, and organized outings to local restaurants and parks. The Hudson River boat trips reflect the community’s position along the river’s west bank, embedded in the Hudson Valley setting. A beauty and barber salon and manicured grounds round out the on-site amenities.
Inspections are conducted by New York’s Department of Health and Office of Aging and Long Term Care. State review has historically focused on care planning and documentation.
New Windsor Country Inn serves older adults in Orange County who need assisted living in an independently run community with clinical services and an active social calendar. Four decades of Lockwood family operation and an activity program that includes Hudson River boat trips give the facility a character shaped by its geography and ownership history.
86-bed community Rank #543 / 736Bed count — State benchmarkedThis home is ranked 543rd out of 736 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 56 / 100 Rank #736 / 1150Walk Score — State benchmarkedThis home is ranked 736th out of 1,150 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Home
StatusActive
CountyOrange
License Number540-F-026
Owner NameWilliam R. Lockwood William A. Lockwood Scott W. Lockwood Paul M. Lockwood
Emergency SystemsEmergency call system in each room.
Safety FeaturesMonitored security system.
Rehabilitation Services
Nursing Services
24-Hour Staffing
Pets not allowed
Salon
Manicured Grounds
Activitieslive entertainment, boat trips on the Hudson, arts and crafts, offsite events at restaurants, offsite events at parks in town
Specific Programsdining services
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability.
0 enforcement actions
1 violation
2 complaints
2 inspections
Inspection score unavailable
Not enough inspection history to generate a score.
Average score for New York assisted living residences: B 83/100
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
2 Worse
Metrics worse than New York average:
• Inspection violation rate (14% above)
• Inspection violation rate (14% above) 6 Better Metrics better than New York average:
• Total violations (93% below)
• Violations per inspection (69% below)
• Inspections with violations (75% below)
• Inspections with violations (75% below)
• Total complaints (97% below)
• Complaints per year (97% below)
• Inspection violation rate (14% above)
• Inspection violation rate (14% above) 6 Better Metrics better than New York average:
• Total violations (93% below)
• Violations per inspection (69% below)
• Inspections with violations (75% below)
• Inspections with violations (75% below)
• Total complaints (97% below)
• Complaints per year (97% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 2 | 9 | This facility has had 78% fewer total inspections than the New York average (2 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 78% fewer |
|
Inspections with violations
Inspections that resulted in at least one regulatory violation.
| 1 | 4 | This facility has 75% fewer inspections with violations than a typical New York assisted living residence (1 vs. NY avg 4).↓ 75% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 50% | 44% | This facility has 6 percentage points higher inspection violation rate than a typical New York assisted living residence (50% vs. NY avg 44%).↑ 6% worse Rank #158 / 316 Inspection violation rate — State benchmarked This home is ranked 158th out of 316 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 1 | 4 | This facility has 75% fewer inspections with violations than a typical New York assisted living residence (1 vs. NY avg 4).↓ 75% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 50% | 44% | This facility has 6 percentage points higher inspection violation rate than a typical New York assisted living residence (50% vs. NY avg 44%).↑ 6% worse Rank #158 / 316 Inspection violation rate — State benchmarked This home is ranked 158th out of 316 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 0 | 6 | This facility has had 100% fewer complaint visits than the New York average (0 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer Rank #1 / 316 Complaint visits — State benchmarked This home is ranked 1st out of 316 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 14.5 | This facility has 93% fewer total violations than a typical New York assisted living residence (1 vs. NY avg 14.5).↓ 93% better Rank #31 / 316 Total violations — State benchmarked This home is ranked 31st out of 316 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Violations per inspection
Average violations per inspection.
| 0.5 | 1.6 | This facility has 69% fewer violations per inspection than a typical New York assisted living residence (0.5 vs. NY avg 1.6).↓ 69% better Rank #77 / 316 Violations per inspection — State benchmarked This home is ranked 77th out of 316 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violation breakdown
Per-category split of the 1 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 1 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
1
Civil Penalties
NY avg: 0.1
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 79 | This facility has 97% fewer total complaints than a typical New York assisted living residence (2 vs. NY avg 79).↓ 97% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.4 | 15.8 | This facility has 97% fewer complaints per year than a typical New York assisted living residence (0.4 vs. NY avg 15.8).↓ 97% better |
Lawsuit overview for New Windsor Country Inn
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
3
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
3
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
3
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
3
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2024
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2024Places of interest near New Windsor Country Inn
4.6 miles from city center
Estimated distance in miles from New Windsor's city center to New Windsor Country Inn's address, calculated via Google Maps.
Calculate Travel Distance to New Windsor Country Inn
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Compare Assisted Living around Orange County
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Indicates whether residents are allowed to have pets in the facility.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
|
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the benchmark below for the typical New York score; higher is better.
This is a proprietary Assisted Living Magazine score.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
|
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
|
Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Promenade at Middletown | AL | Middletown (City Of Middletown) | 200
Facility
200
NY AVG
160
Rank
#164 / 736 | No |
79
Facility
79
NY AVG
64
Rank
#472 / 1,150 | Promenade Middletown LLC | 96
Facility
96
NY AVG
83
Rank
#73 / 616 | 4 | 75%
Facility
75%
NY AVG
44.4%
Rank
#249 / 316 | 2
Facility
2
NY AVG
6
Rank
#138 / 316 | 3
Facility
3
NY AVG
14.5
Rank
#89 / 316 | 0.8
Facility
0.8
NY AVG
1.6
Rank
#119 / 316 |
| The Sentinel of Mohegan Lake | AL HC | Mohegan Lake | 188
Facility
188
NY AVG
160
Rank
#247 / 736 | No |
59
Facility
59
NY AVG
64
Rank
#708 / 1,150 | The Sentinel Of Mohegan Lake, LLC | 87
Facility
87
NY AVG
83
Rank
#255 / 616 | 12 | 42%
Facility
42%
NY AVG
44.4%
Rank
#137 / 316 | 12
Facility
12
NY AVG
6
Rank
#285 / 316 | 17
Facility
17
NY AVG
14.5
Rank
#230 / 316 | 1.4
Facility
1.4
NY AVG
1.6
Rank
#195 / 316 |
| The Sentinel of Port Jervis | AL HC | Port Jervis | 160
Facility
160
NY AVG
160
Rank
#293 / 736 | No |
25
Facility
25
NY AVG
64
Rank
#994 / 1,150 | The Sentinel Of Port Jervis, LLC | 81
Facility
81
NY AVG
83
Rank
#390 / 616 | 12 | 58%
Facility
58%
NY AVG
44.4%
Rank
#203 / 316 | 12
Facility
12
NY AVG
6
Rank
#285 / 316 | 30
Facility
30
NY AVG
14.5
Rank
#284 / 316 | 2.5
Facility
2.5
NY AVG
1.6
Rank
#256 / 316 |
| New Windsor Country Inn | AL | New Windsor | 86
Facility
86
NY AVG
160
Rank
#543 / 736 | No |
56
Facility
56
NY AVG
64
Rank
#736 / 1,150 | - | - | 2 | 50%
Facility
50%
NY AVG
44.4%
Rank
#158 / 316 | 0
Facility
0
NY AVG
6
Rank
#1 / 316 | 1
Facility
1
NY AVG
14.5
Rank
#31 / 316 | 0.5
Facility
0.5
NY AVG
1.6
Rank
#77 / 316 |
Financial Assistance for
Assisted Living in New York
New Windsor Country Inn is located in New Windsor, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about New Windsor Country Inn
Who is the owner of New Windsor Country Inn?
New Windsor Country Inn is legally operated by William R. Lockwood William A. Lockwood Scott W. Lockwood Paul M. Lockwood.
Is New Windsor Country Inn in a walkable area?
New Windsor Country Inn has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of New Windsor Country Inn?
According to NY state health department records, New Windsor Country Inn's license number is 540-F-026.
Are pets allowed at New Windsor Country Inn?
No, New Windsor Country Inn has a no-pet policy.
How many beds does New Windsor Country Inn have?
New Windsor Country Inn has 86 beds.
Has New Windsor Country Inn had any violations?
New Windsor Country Inn has had 1 reported violation since 2021 according to records from New York State Department of Health (NYSDOH).
Are there photos of New Windsor Country Inn?
Yes — there are 9 photos of New Windsor Country Inn in the photo gallery on this page.
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