Promenade at Middletown
Promenade at Middletown
Promenade at Middletown is a family-owned and operated community, newly renovated to offer a vibrant and engaging lifestyle in the heart of Orange County, NY, offering a range of living options, including assisted living, memory care, independent living, social-model senior day, and home care programs. Accommodations feature newly designed companion, studio, or one-bedroom suites, each with spacious floor plans, oversized windows, high-quality furnishings, individually controlled heating and air conditioning, and emergency call systems.
Respecting individual preferences is a core value, allowing residents to participate in enriching daily activities or enjoy serene walks in the beautifully landscaped courtyard. Residents benefit from three gourmet meals daily, assistance with daily activities, medication management by licensed nurses, and access to on-site medical experts. With a focus on fostering an active and independent lifestyle, Promenade at Middletown combines exceptional quality care with a dynamic and fulfilling living experience.
200-bed community Rank #164 / 736Bed count — State benchmarkedThis home is ranked 164th out of 736 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 79 / 100 Rank #472 / 1150Walk Score — State benchmarkedThis home is ranked 472nd out of 1,150 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeAdult Home
CountyOrange
Promenade at Middletown is legally operated by Promenade Middletown LLC.
Wheelchair Accessible
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Specific ProgramsSenior Day Program
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2025 · 1 year of data
These figures come from state-published inspection data.
0 enforcement actions
3 violations
2 complaints
4 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
A composite 0–100 score combining this facility's inspections, violations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.
13 points above the New York average for assisted living residences (83/100)
Rank #73 / 616 in New York Inspection Score — State benchmarked This home is ranked 73rd out of 616 homes we track in New York for inspection score. Shows this facility's inspection score compared to the New York average among 616 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 96 out of 100. Letter grade A. 13 points above the New York average for assisted living residences (83/100)
Inspection Scorecard
This scorecard compares key inspection, violation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2025 vs. New York state average
Overall vs. NY average
1 Worse
Metrics worse than New York average:
• Inspection violation rate (70% above) 5 Better Metrics better than New York average:
• Total violations (79% below)
• Violations per inspection (50% below)
• Inspections with violations (25% below)
• Total complaints (97% below)
• Complaints per year (97% below)
• Inspection violation rate (70% above) 5 Better Metrics better than New York average:
• Total violations (79% below)
• Violations per inspection (50% below)
• Inspections with violations (25% below)
• Total complaints (97% below)
• Complaints per year (97% below)
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all inspections conducted at this facility.
| 4 | 9 | This facility has had 56% fewer total inspections than the New York average (4 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 56% fewer |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 3 | 4 | This facility has 25% fewer inspections with violations than a typical New York assisted living residence (3 vs. NY avg 4).↓ 25% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 75% | 44% | This facility has 31 percentage points higher inspection violation rate than a typical New York assisted living residence (75% vs. NY avg 44%).↑ 31% worse Rank #249 / 316 Inspection violation rate — State benchmarked This home is ranked 249th out of 316 homes we track in New York for % of inspections with violations. Shows this facility's % of inspections with violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 2 | 6 | This facility has had 67% fewer complaint visits than the New York average (2 vs. NY avg 6). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer Rank #138 / 316 Complaint visits — State benchmarked This home is ranked 138th out of 316 homes we track in New York for complaint-related visits. Shows this facility's complaint-related visits compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 14.5 | This facility has 79% fewer total violations than a typical New York assisted living residence (3 vs. NY avg 14.5).↓ 79% better Rank #89 / 316 Total violations — State benchmarked This home is ranked 89th out of 316 homes we track in New York for violations. Shows this facility's violations compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
|
Violations per inspection
Average violations per inspection.
| 0.8 | 1.6 | This facility has 50% fewer violations per inspection than a typical New York assisted living residence (0.8 vs. NY avg 1.6).↓ 50% better Rank #119 / 316 Violations per inspection — State benchmarked This home is ranked 119th out of 316 homes we track in New York for violations per inspection. Shows this facility's violations per inspection compared to the New York average among 316 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. |
Violation breakdown
Per-category split of the 3 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 3 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
2
Records and Reports
NY avg: 2.0
1
Resident Services
NY avg: 2.9
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 79 | This facility has 97% fewer total complaints than a typical New York assisted living residence (2 vs. NY avg 79).↓ 97% better |
|
Complaints per year
Average complaints per year since 2025.
| 2 | 79 | This facility has 97% fewer complaints per year than a typical New York assisted living residence (2 vs. NY avg 79).↓ 97% better |
Lawsuit overview for Promenade at Middletown
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2026
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2026
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2026
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2026
Next Court Date
Next scheduled court appearance on record across active cases.
Dec 01, 2026
Next scheduled court appearance on record across active cases.
Dec 01, 2026What does this home offer?
No pets allowed
Building Type: Two-story
Living Spaces & Floor Plans for Promenade at Middletown
Places of interest near Promenade at Middletown
0.5 miles from city center
Estimated distance in miles from Middletown's city center to Promenade at Middletown's address, calculated via Google Maps.
Calculate Travel Distance to Promenade at Middletown
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Compare Assisted Living around Orange County
Info below is compiled from the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
|
City and state of the facility. Used for mapping and state-average comparisons.
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Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
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Indicates whether residents are allowed to have pets in the facility.
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Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Name of the licensed owner, operator, or managing entity as filed with the state. Useful for grouping facilities under the same organization.
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A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the benchmark below for the typical New York score; higher is better.
This is a proprietary Assisted Living Magazine score.
|
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
|
Share of inspections that resulted in violations, expressed as a percentage of total inspections in the window.
|
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
|
Total count of violations (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
|
The average number of violations this facility receives each time it's inspected, calculated as total violations ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
| |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Promenade at Middletown | AL | Middletown (City Of Middletown) | 200
Facility
200
NY AVG
160
Rank
#164 / 736 | No |
79
Facility
79
NY AVG
64
Rank
#472 / 1,150 | Promenade Middletown LLC | 96
Facility
96
NY AVG
83
Rank
#73 / 616 | 4 | 75%
Facility
75%
NY AVG
44.4%
Rank
#249 / 316 | 2
Facility
2
NY AVG
6
Rank
#138 / 316 | 3
Facility
3
NY AVG
14.5
Rank
#89 / 316 | 0.8
Facility
0.8
NY AVG
1.6
Rank
#119 / 316 |
| The Sentinel of Mohegan Lake | AL HC | Mohegan Lake | 188
Facility
188
NY AVG
160
Rank
#247 / 736 | No |
59
Facility
59
NY AVG
64
Rank
#708 / 1,150 | The Sentinel Of Mohegan Lake, LLC | 87
Facility
87
NY AVG
83
Rank
#255 / 616 | 12 | 42%
Facility
42%
NY AVG
44.4%
Rank
#137 / 316 | 12
Facility
12
NY AVG
6
Rank
#285 / 316 | 17
Facility
17
NY AVG
14.5
Rank
#230 / 316 | 1.4
Facility
1.4
NY AVG
1.6
Rank
#195 / 316 |
| The Sentinel of Port Jervis | AL HC | Port Jervis | 160
Facility
160
NY AVG
160
Rank
#293 / 736 | No |
25
Facility
25
NY AVG
64
Rank
#994 / 1,150 | The Sentinel Of Port Jervis, LLC | 81
Facility
81
NY AVG
83
Rank
#390 / 616 | 12 | 58%
Facility
58%
NY AVG
44.4%
Rank
#203 / 316 | 12
Facility
12
NY AVG
6
Rank
#285 / 316 | 30
Facility
30
NY AVG
14.5
Rank
#284 / 316 | 2.5
Facility
2.5
NY AVG
1.6
Rank
#256 / 316 |
| New Windsor Country Inn | AL | New Windsor | 86
Facility
86
NY AVG
160
Rank
#543 / 736 | No |
56
Facility
56
NY AVG
64
Rank
#736 / 1,150 | - | - | 2 | 50%
Facility
50%
NY AVG
44.4%
Rank
#158 / 316 | 0
Facility
0
NY AVG
6
Rank
#1 / 316 | 1
Facility
1
NY AVG
14.5
Rank
#31 / 316 | 0.5
Facility
0.5
NY AVG
1.6
Rank
#77 / 316 |
Financial Assistance for
Assisted Living in New York
Promenade at Middletown is located in Middletown, New York State.
Here are the financial assistance programs available to residents in New York State.
Frequently Asked Questions about Promenade at Middletown
What neighborhood is Promenade at Middletown in?
Promenade at Middletown is in the City of Middletown neighborhood of Middletown.
Who is the owner of Promenade at Middletown?
Promenade at Middletown is legally operated by Promenade Middletown LLC.
Is Promenade at Middletown in a walkable area?
Promenade at Middletown has a walk score of 79. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Are pets allowed at Promenade at Middletown?
No, Promenade at Middletown has a no-pet policy.
How many beds does Promenade at Middletown have?
Promenade at Middletown has 200 beds.
Has Promenade at Middletown had any violations?
Promenade at Middletown has had 3 reported violations since 2025 according to records from New York State Department of Health (NYSDOH).
Are there photos of Promenade at Middletown?
Yes — there are 26 photos of Promenade at Middletown in the photo gallery on this page.
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